Home Insurance Certification Practice Test! Trivia Questions Quiz

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| By David Pezzano
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David Pezzano
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Quizzes Created: 5 | Total Attempts: 1,394
| Attempts: 292 | Questions: 49
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1. Emily's neighbor is injured while helping her install carpeting in the house. What part of the policy would provide coverage for the neighbor's injury?

Explanation

The answer is medical payments because the neighbor consented to be involved in the activity that injured her.

Personal property & dwelling is are property coverages

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About This Quiz
Home Insurance Certification Practice Test! Trivia Questions Quiz - Quiz

This is the home insurance practice test. It includes 50 questions that may be on the real certification exam

Personalize your quiz and earn a certificate with your name on it!
2. What type of home is displayed in the picture?

Explanation

Manufactured homes are unable to be insured through our standard and preferred home carriers

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3. What is the best description of the style of this home?

Explanation

This is a cape cod house as evidenced by the dormers and 1.5 stories of living space.

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4. No matter the carrier, what do you do once you run a C.L.U.E. quote?

Explanation

It is your job to ask about all claims and report the info that you learn in the underwriting notes section of the carrier software

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5. When is it acceptable to exclude coverage for the peril wind?

Explanation

The correct answer is that it is never acceptable to exclude the peril of wind. This means that wind coverage should always be included in an insurance policy and should not be excluded under any circumstances.

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6. When processing a payment directly to ESCROW the customer is responsible for:

Explanation

The customer is responsible to sign all documents and inform the mortgage company of a switch in insurance. When the customer has an ESCROW account the mortgage company remits all payments to the insurer. Typically, refunds go directly to the mortgage company.

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7. We can not write a home insurance policy if the insured owns a chihuahua

Explanation

Regardless of breed, any animal with a bite history makes the risk unable to be insured

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8. If the customer doesn't respond to the home carrier's welcome communication, what will happen to the policy?

Explanation

If the customer doesn't respond to the home carrier's welcome communication, the policy will be cancelled.

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9. Which profession best qualifies for a business pursuits endorsement?

Explanation

When writing this endorsement we end up on the hook for the liability of the business. As such we like to avoid high risk and high foot traffic. The lawyer comes with malpractice exposure and the breeder comes with extremely high animal exposure.

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10. What claims should we ask about?

Explanation

Always ask about all claims. Find out whether damage occurred and ensure that all damage was repaired. Leave notes to the underwriter regarding any information you learn

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11. Which of the following perils can never be added to the policy even by endorsement?

Explanation

Flood is offered as a separate policy through the Federal Government

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12. Why does an agent not ask leading questions in writing a home policy?

Explanation

An agent does not ask leading questions in writing a home policy because leading now means cancellation later. This means that if the agent asks leading questions, it may result in providing inaccurate or misleading information to the customer. This can lead to the policy being cancelled later if the information provided is found to be incorrect or misleading. Therefore, it is important for the agent to ask unbiased and objective questions to ensure the accuracy and validity of the policy.

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13. Claims 7 Which carrier would accept a risk with the applicable loss history?

Explanation

Safeco rarely accepts more than 1 claim and only if they are weather related

ASI accepts any amount of claims if those claims are weather related

None of our standard insurers accept multiple non-weather claims

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14. What is the name for this shape of the roof?

Explanation

Hip roofs have virtually no flat verticle edges exposed to the wind

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15. What is the first step of determining the construction style of a home?

Explanation

The only true way to know the construction style of the home is to ask the customer and make a decision based on the facts and your best judgement. The system cannot identify construction style without your input.

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16. With regards to protection class:

Explanation

Whether or not the fire department is volunteer does not matter. Safeco requires a pressurized hydrant within 1,000 feet of the home AND a responding fire department within 5 miles

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17. The Travelers Enhanced home package does not have the following coverage:

Explanation

The Travelers Enhanced home package does not provide coverage for earthquakes. This means that if an earthquake were to occur and cause damage to the insured property, the policyholder would not be able to make a claim for the damages. It is important for homeowners in earthquake-prone areas to consider purchasing separate earthquake insurance to ensure they are adequately protected.

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18. A home has become uninsurable once it has been in lapse for at least:

Explanation

Even a single day of lapse constitutes a lapse of home insurance. We cannot write any properties in any lapse of any kind.

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19. The standard amount of Coverage E: Liability the customer should be offered is:

Explanation

Always offer at least 300,000 of Coverage E to every client. It is not expensive. You may write $100,000 Coverage E upon request

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20. Why would an agent lower Coverage B on a home policy?

Explanation

Never over-insure the customer - extra coverage may lead to bloated premium. You may reduce Coverage B when there are few or no detached structures to cover

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21. Casualty insurance coverages extend to:

Explanation

Casualty coverage (Coverage E and Coverage F) extends to any location in the US, Canada, and US territories that the insured uses for non-business purposes

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22. What coverage may not be lowered in a home policy?

Explanation

The coverage that may not be lowered in a home policy is Coverage A. It can only be lowered by a maximum of 5%. This means that the insurer cannot reduce the coverage amount for Coverage A by more than 5% when issuing the policy.

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23. Through Travelers Insurance we are able to offer the following products:(Check all answers that apply)

Explanation

We do not write any Silver Travelers products through Goji

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24. Which is not a Safeco knockout factor?

Explanation

The question asks for a factor that is not a Safeco knockout factor. Safeco knockout factors are typically characteristics that may disqualify a property from being insured by Safeco. The options provided are "Open foundation," "Mobile / metal frame," "1500 feet from a fire hydrant," and "Home built in 1922." Out of these options, the only one that is not typically considered a Safeco knockout factor is "Home built in 1922." This suggests that Safeco does not have a specific rule or guideline regarding the age of a home when determining insurability.

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25. What is not an excluded business in Safeco?

Explanation

Safeco may insure incidental business exposures. Businesses with malpractice risk or professional liability (doctors, lawyers, accountants) and businesses with constant high-volume customer foot traffic are unacceptable

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26. Which of these claims would be factored into the client's premium when quoting ASI?

Explanation

ASI accepts any amount of claims if those claims are weather related. These claims do not count against the customer in any way.

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27. Coverage A should be soley based on

Explanation

Coverage A is based solely on the home as calculated by the carrier's replacement cost estimator. It should not be swayed by the customer's opinions, market, value, or prior coverage

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28. What is our goal during the initial carrier software quote?

Explanation

Our goal in the initial pre-quote is to see if we will be kicked out for factors that are not able to be entered into our home portal. Processing a rough quote is the only way that we can be sure that we can write a house when considering credit and claims

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29. Which of these policy choices structures the policy exclusively for total losses?

Explanation

A policy with a high deductible is only able to be used for very severe losses. The customer pays less premium, but will have a hard time filing any smaller claims

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30. The customer must typically submit a receipt or appraisal completed within the last 5 years when scheduling property value over:

Explanation

The correct answer is $5,000. This means that if a customer wants to schedule a property value over $5,000, they must typically submit a receipt or appraisal completed within the last 5 years. This is a requirement for any scheduled items of any value.

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31. Check ALL items that effect a home's replacement cost

Explanation

The reconstruction cost represents the "all-in" worst case scenario amount of money required to rebuild the home in the same style with the same materials on the same plot of land. It is not affected by the real-estate market or by any taxes or fees

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32. Which Homeowner form comes standard with replacement cost of contents at no additional cost?

Explanation

The HO-05 is the only policy that offers replacement cost and open peril coverage for all losses and types of covered property

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33. Protection class can best be described as:

Explanation

Most of our carriers only accept PC-8B and lower!

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34. When trying to figure out the foundation type of the home, we should...

Explanation

The only way to determine the foundation type is to ask the customer and visually confirm the construction of the house. While foundation types tend to be regional, this only gives you a starting point. Regional assumptions should never be treated as fact when submitting an application

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35. SQfoot What is the proper way to determine the square footage of this home?

Explanation

When calculating the square footage of a bi-level / raised ranch set the foundation to SLAB and include all finished areas in the square footage estimate. This includes any built in garages

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36. Which carrier requires an e-signature for home policies?

Explanation

ASI requires an e-signature for home policies.

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37. On a new home closing, what document should you get to help quote the policy?

Explanation

The home inspection will provide lots of details that a home buyer may not know as he or she does not yet live in the home. It will also give you an indication as to the overall quality of the home and highlight any potential structural issues

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38. Coverage A: Dwelling protection will pay for loss to:

Explanation

Sidewalks are covered as Coverage B: Other structures
Televisions are covered as Coverage C: Personal property

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39. What endorsement decreases premium in ASI?

Explanation

The limited water damage endorsement actually reduces policy coverage. As such, it leads to a reduced premium

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40. Coverage C should only be changed if

Explanation

The correct answer is that all of the answers are correct. This means that Coverage C should only be changed if any of the following conditions are met: the customer has more property than the set limit, the change has been discussed with the customer, or the customer has less property than the set limit. In other words, any of these reasons would justify a change in Coverage C.

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41. All of the following are common additional/other coverages except:

Explanation

Additional / other coverages are freebies that are on every policy written by the carrier at all times. Identity fraud is an endorsement, which may be added to the policy for additional premium

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42. Business exposures (in-home business) in Travelers can be eligible if:

Explanation

All eligible in-home business risks are writable only after verifying with Travelers underwriting

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43. Of the following carriers ASI, Safeco, & Travelers, which offer incidental business endorsements?

Explanation

Safeco and Travelers are the carriers that offer incidental business endorsements.

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44. Identify the risks which are eligible for coverage under Safeco, ASI, and Travelers.

Explanation

Modular homes are acceptable, as are owner-occupied homes of good quality regardless of purchase method. Business exposures with large amounts of foot traffic, homes currently on the market for sale, and manufactured (metal wall) homes are not insurable by our standard and preferred home carriers.

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45. The insured makes candles as an incidental business in his garage. In a fire caused by lightning strike, the garage burns down. The insured's candle-making tools will:

Explanation

The insured's candle-making tools will be covered up to $2,500 because the insured had an incidental business of making candles in his garage. Since the tools were used for this business, they would be considered as part of the insured's personal property and would be covered under the insurance policy up to the specified limit of $2,500.

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46. What can happen if an agent writes a home policy that vastly under-insures the home?

Explanation

When we under-insure a home, all claims may be subject to a penalty, even if the policy provides enough coverage for the claim

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47. Who are the "interested parties" in a new home closing?(Select ALL correct answers)

Explanation

The interested parties are those you will either have to send documents to or receive documents from. They are the parties who are waiting for the insurance to close the home sale

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48. When do you manually enter claims in Safeco?

Explanation

Safeco's system never automatically reconciles claims in the C.L.U.E. report with the application. You must manually input any paid claim over $0 into the application exactly as it appears in the C.L.U.E. report

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49. ASI is better fit for good credit customers with:(Select ALL correct answers)

Explanation

While these risks may not be ASI's target market, you hold a competitive advantage in being able to insure these homes through ASI when other carriers will decline coverage

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Emily's neighbor is injured while helping her install carpeting in the...
What type of home is displayed in the picture?
What is the best description of the style of this home?
No matter the carrier, what do you do once you run a C.L.U.E. quote?
When is it acceptable to exclude coverage for the peril wind?
When processing a payment directly to ESCROW the customer is...
We can not write a home insurance policy if the insured owns a...
If the customer doesn't respond to the home carrier's welcome...
Which profession best qualifies for a business pursuits endorsement?
What claims should we ask about?
Which of the following perils can never be added to the policy even by...
Why does an agent not ask leading questions in writing a home policy?
Which carrier would accept a risk with the applicable loss history?
What is the name for this shape of the roof?
What is the first step of determining the construction style of a...
With regards to protection class:
The Travelers Enhanced home package does not have the following...
A home has become uninsurable once it has been in lapse for at least:
The standard amount of Coverage E: Liability the customer should be...
Why would an agent lower Coverage B on a home policy?
Casualty insurance coverages extend to:
What coverage may not be lowered in a home policy?
Through Travelers Insurance we are able to offer the following...
Which is not a Safeco knockout factor?
What is not an excluded business in Safeco?
Which of these claims would be factored into the client's premium...
Coverage A should be soley based on
What is our goal during the initial carrier software quote?
Which of these policy choices structures the policy exclusively for...
The customer must typically submit a receipt or appraisal completed...
Check ALL items that effect a home's replacement cost
Which Homeowner form comes standard with replacement cost of contents...
Protection class can best be described as:
When trying to figure out the foundation type of the home, we...
What is the proper way to determine the square footage of this home?
Which carrier requires an e-signature for home policies?
On a new home closing, what document should you get to help quote the...
Coverage A: Dwelling protection will pay for loss to:
What endorsement decreases premium in ASI?
Coverage C should only be changed if
All of the following are common additional/other coverages except:
Business exposures (in-home business) in Travelers can...
Of the following carriers ASI, Safeco, & Travelers, which offer...
Identify the risks which are eligible for coverage under Safeco,...
The insured makes candles as an incidental business in his garage. In...
What can happen if an agent writes a home policy that vastly...
Who are the "interested parties" in a new home...
When do you manually enter claims in Safeco?
ASI is better fit for good credit customers...
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