1.
What is the download speed of Fibe 25 on the FTTH network?
Correct Answer
D. Up to 25 Mbps
Explanation
The correct answer is "Up to 25 Mbps." This means that the maximum download speed for Fibe 25 on the FTTH network is 25 megabits per second. It is important to note that the actual download speed may vary and may be lower than the maximum advertised speed depending on various factors such as network congestion and the user's distance from the network source.
2.
Fibe 150 uses which Internet technology?
Correct Answer
C. FTTH
Explanation
Fibe 150 uses FTTH (Fiber to the Home) Internet technology. FTTH is a type of broadband connection that uses fiber optic cables to provide high-speed internet access directly to homes or businesses. This technology offers faster and more reliable internet speeds compared to other options like FTTN (Fiber to the Node) or ATM (Asynchronous Transfer Mode). Dial Up, on the other hand, is a much slower and outdated technology for internet connectivity.
3.
How many computers and/or devices can be protected by the Bell McAfee security service?
Correct Answer
D. Unlimited number
Explanation
The Bell McAfee security service can protect an unlimited number of computers and/or devices. This means that there is no limit to the number of devices that can be covered by the security service, allowing users to protect all of their devices without any restrictions.
4.
Which modem is installed when a customer order Fibe Internet and Bell Fibe TV?
Correct Answer
C. Home Hub 3000
Explanation
When a customer orders Fibe Internet and Bell Fibe TV, the Home Hub 3000 modem is installed. This modem is specifically designed to support both internet and television services, making it suitable for customers who have ordered both services. The Home Hub 3000 modem provides a reliable and high-speed internet connection, as well as the necessary features to support television services such as streaming and on-demand content.
5.
What is the difference between FTTN and FTTH technology?
Correct Answer
A. FTTN: fiber optics travels from the Central Office to the node and the signal is then distributed to the customer’s home through copper wire. FTTH: fiber optics travels from the Central Office to the customer’s home.
Explanation
FTTN stands for Fiber to the Node, where fiber optics travel from the Central Office to a node and then the signal is distributed to the customer's home through copper wire. On the other hand, FTTH stands for Fiber to the Home, where fiber optics travel directly from the Central Office to the customer's home. Therefore, the correct answer explains the difference between FTTN and FTTH technology by stating that FTTN uses copper wire for the final connection to the customer's home, while FTTH uses fiber optics for the entire connection.
6.
If customers already have Internet with Bell when you sell them Fibe TV, which of the following information do you need to make sure you collect from the customer?
Correct Answer
B. Internet user ID starting with “b1”
Explanation
When customers already have Internet with Bell and are purchasing Fibe TV, it is important to collect their Internet user ID starting with "b1". This ID is likely used to identify and authenticate the customer's Internet account. Collecting this information ensures that the customer's Fibe TV service can be properly linked to their existing Internet account with Bell. The other options provided (number associated with the Internet modem, One Bill account number, and client number) may be important for other purposes, but they are not specifically mentioned as necessary for selling Fibe TV to customers who already have Internet with Bell.
7.
What is the unique feature the Home Hub 2000 has over the Home Hub 1000?
Correct Answer
B. Offer the 802.11 AC Wi-Fi technology
Explanation
The unique feature that the Home Hub 2000 has over the Home Hub 1000 is that it offers the 802.11 AC Wi-Fi technology. This technology allows for faster and more reliable wireless connections compared to the older 802.11 N Wi-Fi technology. It provides improved speeds and better performance, making it a desirable feature for users who require high-speed internet and want to connect multiple devices simultaneously.
8.
What similarities do the Home Hubs have in common with each other?
Correct Answer
E. All of the above
Explanation
The Home Hubs have the similarities of Wi-Fi access control per device, password recovery button, monitor usage by device, and 2 USB ports that allow easy sharing of files.
9.
With any Internet modem provided by Bell, customers are required to purchase a router separately to create a Wi-Fi network.
Correct Answer
B. False
Explanation
Customers are not required to purchase a router separately to create a Wi-Fi network with any Internet modem provided by Bell. This means that the statement is incorrect.
10.
When customers order Fibe Internet-only no the FTTN network, which modem will they receive?
Correct Answer
B. Home Hub 2000
Explanation
Customers who order Fibe Internet-only on the FTTN network will receive the Home Hub 2000 modem.