Counselling Quiz One

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Counselling Quiz One - Quiz

Counselling practice quiz 1


Questions and Answers
  • 1. 

    What is counselling according to class lecture notes? Select all that apply

    • A.

      Has a purpose

    • B.

      Focuses on gathering information

    • C.

      Establishing understanding for the client

    • D.

      Helps the client act to make changes

    • E.

      Being good friends with the client

    Correct Answer(s)
    A. Has a purpose
    B. Focuses on gathering information
    C. Establishing understanding for the client
    D. Helps the client act to make changes
    Explanation
    Counselling, according to class lecture notes, has a purpose, focuses on gathering information, establishes understanding for the client, and helps the client act to make changes. It is not about being good friends with the client, as the role of a counselor is to provide professional support and guidance rather than a personal friendship.

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  • 2. 

    What four factors explain effective counselling outcomes according to class lecture notes? Select all that apply

    • A.

      Counselor allows the client to do the work

    • B.

      Counselor teaches the client the right way to do things

    • C.

      Counselor builds a relationship of trust

    • D.

      Counselors uses good techniques

    • E.

      Counselor builds and maintains hope

    Correct Answer(s)
    A. Counselor allows the client to do the work
    C. Counselor builds a relationship of trust
    D. Counselors uses good techniques
    E. Counselor builds and maintains hope
    Explanation
    The four factors that explain effective counseling outcomes, according to class lecture notes, are as follows:
    1. Counselor allows the client to do the work - This means that the counselor empowers the client to take an active role in their own growth and development, rather than relying on the counselor to solve their problems for them.
    2. Counselor builds a relationship of trust - This involves creating a safe and non-judgmental space where the client feels comfortable opening up and sharing their thoughts and feelings.
    3. Counselors use good techniques - This refers to the counselor's use of evidence-based and effective counseling techniques and strategies to help the client achieve their goals.
    4. Counselor builds and maintains hope - This means that the counselor instills a sense of optimism and belief in the client that positive change is possible.

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  • 3. 

    Name 5 characteristics of effective helpers?  Select all that apply

    • A.

      Full of Energy and flexible

    • B.

      Supportive and intimate

    • C.

      Expert of behavior and good interpreter of thoughts

    • D.

      Self-reliant and energetic

    • E.

      Good teacher of morals

    Correct Answer(s)
    A. Full of Energy and flexible
    B. Supportive and intimate
    D. Self-reliant and energetic
    Explanation
    The correct answer is full of Energy and flexible, supportive and intimate, self-reliant and energetic. These characteristics are important for effective helpers as they need to have the energy and flexibility to adapt to different situations and meet the needs of those they are helping. They also need to be supportive and intimate, creating a safe and trusting environment for individuals to open up and seek help. Being self-reliant and energetic allows helpers to take initiative and provide the necessary support and assistance.

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  • 4. 

    What describes empathy Level one

    • A.

      Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…

    • B.

      Begins to reflect the clients desires, what the client wants. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…

    • C.

      No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?

    • D.

      Simply reflects BOTH content and feeling - Client: My teacher always picks on me, and its not fair Helper: You sound upset that your teacher and you are in conflict

    • E.

      Reflects content and feeling, identifies client goal, suggests an action step. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…one thing we could do would be to sit down and discuss this, and see if we can begin to understand what’s happening.

    Correct Answer
    C. No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?
    Explanation
    The given correct answer, "No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?" reflects a lack of empathy because the helper does not acknowledge or validate the client's feelings. Instead, they immediately question the client and shift the focus onto the client's own thoughts and beliefs about why the teacher picks on them. This response does not demonstrate understanding or empathy towards the client's emotions and experiences.

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  • 5. 

    What describes empathy Level two

    • A.

      No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?

    • B.

      Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…

    • C.

      Begins to reflect the clients desires, what the client wants. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…

    • D.

      Simply reflects BOTH content and feeling - Client: My teacher always picks on me, and its not fair Helper: You sound upset that your teacher and you are in conflict

    • E.

      Reflects content and feeling, identifies client goal, suggests an action step. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…one thing we could do would be to sit down and discuss this, and see if we can begin to understand what’s happening.

    Correct Answer
    B. Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…
    Explanation
    The correct answer is "Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…" because it acknowledges and validates the client's emotions by reflecting their upset feelings. It also reflects the content of the client's statement by acknowledging that the teacher always picks on them and that it is not fair. This response shows empathy by understanding and acknowledging the client's emotions and experiences.

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  • 6. 

    What describes empathy Level three

    • A.

      Begins to reflect the clients desires, what the client wants. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…

    • B.

      No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?

    • C.

      Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…

    • D.

      Reflects content and feeling, identifies client goal, suggests an action step. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…one thing we could do would be to sit down and discuss this, and see if we can begin to understand what’s happening.

    • E.

      Simply reflects BOTH content and feeling - Client: My teacher always picks on me, and its not fair Helper: You sound upset that your teacher and you are in conflict

    Correct Answer
    E. Simply reflects BOTH content and feeling - Client: My teacher always picks on me, and its not fair Helper: You sound upset that your teacher and you are in conflict
    Explanation
    The answer "Simply reflects BOTH content and feeling" is the correct answer because it accurately describes empathy Level three. In this level, the helper reflects both the content and feeling of the client's statement. The helper acknowledges the client's emotions by stating that they sound upset and also reflects the content of the client's statement by mentioning the conflict with the teacher. This response shows understanding and validation of the client's experience, which is a key aspect of empathy.

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  • 7. 

    What describes empathy Level four

    • A.

      Simply reflects BOTH content and feeling - Client: My teacher always picks on me, and its not fair Helper: You sound upset that your teacher and you are in conflict

    • B.

      Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…

    • C.

      No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?

    • D.

      Reflects content and feeling, identifies client goal, suggests an action step. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…one thing we could do would be to sit down and discuss this, and see if we can begin to understand what’s happening.

    • E.

      Begins to reflect the clients desires, what the client wants. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…

    Correct Answer
    E. Begins to reflect the clients desires, what the client wants. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…
    Explanation
    The correct answer describes empathy Level four because it reflects the client's desires and what the client wants. The helper acknowledges the client's feelings of being upset and acknowledges their goal of putting an end to the conflict with the teacher. The helper suggests an action step of sitting down and discussing the issue to understand what's happening. This response goes beyond just reflecting content and feeling and takes into account the client's desires and goals.

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  • 8. 

    What describes empathy Level five

    • A.

      Reflects content OR feeling - Client: My teacher always picks on me, and its not fair! Helper: you sound upset…

    • B.

      Reflects content and feeling, identifies client goal, suggests an action step. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…one thing we could do would be to sit down and discuss this, and see if we can begin to understand what’s happening.

    • C.

      Simply reflects BOTH content and feeling - Client: My teacher always picks on me, and its not fair Helper: You sound upset that your teacher and you are in conflict

    • D.

      No Empathy - Client: My teacher picks on me, its not fair! Helper: Why do you think the teacher picks on you?

    • E.

      Begins to reflect the clients desires, what the client wants. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…

    Correct Answer
    B. Reflects content and feeling, identifies client goal, suggests an action step. - Client: My teacher always picks on me, and its not fair! Helper: You sound upset that your teacher and you are in conflict…you would like to put an end to this…one thing we could do would be to sit down and discuss this, and see if we can begin to understand what’s happening.
    Explanation
    The given answer reflects empathy Level five because the helper not only reflects both the content and feeling expressed by the client but also identifies the client's goal (to put an end to the conflict with the teacher) and suggests an action step (to sit down and discuss the situation). This response shows a high level of empathy by acknowledging the client's emotions, understanding their desired outcome, and providing a potential solution to address the issue.

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  • 9. 

    Select what the acronym F.E.L.O.R. stands for

    • A.

      Free, empathy, leaning, outcomes, read

    • B.

      Frozen, eye contact, listening, relaxed

    • C.

      Forward, eye contact, leaning, open, relaxed

    • D.

      Forward, eye contact, listening, open, relaxed

    Correct Answer
    C. Forward, eye contact, leaning, open, relaxed
    Explanation
    The acronym F.E.L.O.R. stands for forward, eye contact, leaning, open, relaxed. This acronym is likely used as a mnemonic device to remember the key components of effective communication or interpersonal skills. "Forward" suggests being proactive and engaged in the conversation, "eye contact" emphasizes the importance of maintaining visual contact with the person you are communicating with, "leaning" could refer to leaning in or showing interest in the conversation, "open" implies being receptive and open-minded, and "relaxed" suggests being calm and comfortable in the interaction. Overall, these qualities can contribute to effective communication and building rapport with others.

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  • 10. 

    Select the 3 points or goals for the helper in an initial counselling contact. select all that applies

    • A.

      Introduce yourself & clarify your purpose

    • B.

      Share your feelings

    • C.

      Clarify your role

    • D.

      Reach for feedback

    • E.

      Be a good example

    Correct Answer(s)
    A. Introduce yourself & clarify your purpose
    C. Clarify your role
    D. Reach for feedback
    Explanation
    In an initial counseling contact, it is important for the helper to introduce themselves and clarify their purpose to establish trust and create a comfortable environment. Clarifying their role helps the client understand the helper's responsibilities and limitations. Reaching for feedback allows the helper to gauge the client's understanding and engagement in the counseling process, ensuring effective communication and collaboration. Sharing personal feelings and being a good example are not mentioned as goals for the helper in this context.

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  • 11. 

    What are some barriers to effective communications. select all that applies

    • A.

      Ordering

    • B.

      Threatening

    • C.

      Listening

    • D.

      Criticizing

    • E.

      Sarcasm

    Correct Answer(s)
    A. Ordering
    B. Threatening
    D. Criticizing
    E. Sarcasm
    Explanation
    Some barriers to effective communication include ordering, threatening, criticizing, and sarcasm. These behaviors can create a hostile or negative environment, making it difficult for individuals to express themselves openly and honestly. Ordering and threatening can intimidate and suppress others, while criticizing can demoralize and discourage them. Sarcasm, although often used humorously, can be misinterpreted and lead to misunderstandings or hurt feelings. These barriers hinder effective communication by inhibiting trust, openness, and collaboration among individuals.

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  • 12. 

    How is counselling distinct when compared to a typical ‘conversation’?  select all that apply

    • A.

      Has a purpose

    • B.

      Plans for action

    • C.

      Builds a friendship

    • D.

      Establishes understanding

    • E.

      Focuses on gathering information

    Correct Answer(s)
    A. Has a purpose
    B. Plans for action
    D. Establishes understanding
    E. Focuses on gathering information
    Explanation
    Counselling is distinct from a typical conversation because it has a purpose, plans for action, establishes understanding, and focuses on gathering information. Unlike a regular conversation which may not have a specific goal or objective, counselling is purposeful and aims to address specific issues or concerns. It also involves planning for action, such as setting goals or implementing strategies to overcome challenges. Additionally, counselling focuses on establishing understanding between the counsellor and the client, creating a safe and supportive environment for open communication. Lastly, gathering information is an essential part of counselling, as it helps the counsellor gain insight into the client's situation and develop appropriate interventions.

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  • 13. 

    If counselling is about “change” for the client, in what domains of living does change need to occur?

    • A.

      Nobody knows

    • B.

      É

    • C.

      É

    Correct Answer
    A. Nobody knows
    Explanation
    I hope ron clarifies this question

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  • 14. 

    .   What are the stages 3 stages of the counselling interview?

    • A.

      Exploration, Clarification & Action

    • B.

      Asking, Interpreting, Doing

    • C.

      Helping, Listening, Teaching

    • D.

      Being a good friend, Helping the client change, Acting

    Correct Answer
    A. Exploration, Clarification & Action
    Explanation
    The stages of the counseling interview are Exploration, Clarification, and Action. Exploration involves the counselor and client discussing the client's concerns, feelings, and experiences in depth. Clarification involves the counselor asking questions to gain a clearer understanding of the client's thoughts and emotions. Action involves the counselor and client working together to develop goals and create a plan to address the client's issues. These stages are important in guiding the counseling process and helping the client achieve positive change.

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