CompTIA 220-802 Practice Exam

100 Questions | Total Attempts: 51

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CompTIA Quizzes & Trivia

Questions and Answers
  • 1. 
    You are helping a customer with an Internet connectivity problem. The customer tells you that the computer cannot connect to a favorite website. After quickly analyzing the computer, you note that it cannot connect to any websites. What should you do next?
    • A. 

      Identify the problem

    • B. 

      Establish a theory of probable cause

    • C. 

      Test you theory to determine cause

    • D. 

      Establish a plan of action

  • 2. 
    You need to automatically check for performance issues in Windows 7. Which tool is the best option?
    • A. 

      Device Manager in the Control Panel

    • B. 

      Troubleshooting item in the Control Panel

    • C. 

      Task Manager

    • D. 

      Upgrade Advisor

  • 3. 
    • A. 

      TPM

    • B. 

      CMOS

    • C. 

      IRQ

    • D. 

      AGP

  • 4. 
    You want to verify that the local computer's network card is functioning properly. Which IP address should you use?
    • A. 

      10.0.0.1

    • B. 

      255.255.255.0

    • C. 

      127.0.0.1

    • D. 

      192.168.0.1

  • 5. 
    • A. 

      Passcode lock

    • B. 

      Bluetooth

    • C. 

      SSID

    • D. 

      GPS tracking

    • E. 

      Remote wipe

  • 6. 
    Your customer has a computer (called comp112) that has been infected by a worm. The worm has propagated to at least 30 other computers on the network. What should you do first before attempting to remove the worm from the computer name comp112?
    • A. 

      Log the user off the system

    • B. 

      Boot the system in Safe Mode

    • C. 

      Run a full virus scan

    • D. 

      Disconnect the network cable from the computer

  • 7. 
    • A. 

      CHKDSK

    • B. 

      FDISK

    • C. 

      FORMAT

    • D. 

      IPCONFIG

  • 8. 
    Your boss asks you to find a list of routers along a given path through multiple networks. What command can help you?
    • A. 

      PING

    • B. 

      IPCONFIG

    • C. 

      TRACERT

    • D. 

      NSLOOKUP

  • 9. 
    Your customer's laptop's LCD is being scratched by the keyboard when the lid is closed. What would prevent this from happening?
    • A. 

      Replace the rubber bumpers

    • B. 

      Replace the LCD hinges

    • C. 

      Replace the LCD panel

    • D. 

      Replace the keyboard

  • 10. 
    You have determined that the USB controller is malfunctioning. What should you do first to troubleshoot this problem?
    • A. 

      Replace the USB controller

    • B. 

      Test the voltage of the USB controller using a multimeter

    • C. 

      Use the System Information utility

    • D. 

      Use the Windows Device Manager

  • 11. 
    You have been asked by a customer to add a second optical drive, to be referenced as M: on a computer running Windows 7. What is the best place to accomplish this?
    • A. 

      Disk Management

    • B. 

      Administrative Tools

    • C. 

      Device Manager

    • D. 

      Event Viewer

  • 12. 
    A user attempts to print a large image but only half the graphic prints out. What is the most likely reason for this?
    • A. 

      The printer doesn't support the job's language

    • B. 

      The printer needs more memory

    • C. 

      The printer driver needs to be updated

    • D. 

      The network connection is faulty

  • 13. 
    • A. 

      No connectivity

    • B. 

      Corrupt driver

    • C. 

      Paper jam

    • D. 

      Power cycle

  • 14. 
    • A. 

      EDIT

    • B. 

      RD

    • C. 

      FORMAT

    • D. 

      DIR

  • 15. 
    One of tour co-workers is attempting to access a file on a share located on a remote computer. The file's share permissions are set to allow the user full control; however, the NTFS permissions allow the user to have read access. What will be the user's resulting access level for the file?
    • A. 

      Read

    • B. 

      Write

    • C. 

      Modify

    • D. 

      Full Control

  • 16. 
    You are upgrading a computer from Windows Vista to Windows 7. What is the best tool to use to move a user's documents and file settings?
    • A. 

      System Restore

    • B. 

      Easy Transfer

    • C. 

      XCOPY

    • D. 

      Backup and Restore

  • 17. 
    You work at a PC bench and receive a laptop that has a dim display. You confirm that it is a hardware issue. Which part should be replaced first?
    • A. 

      LCD panel

    • B. 

      Video adapter

    • C. 

      Display harness

    • D. 

      LCD inverter

  • 18. 
    A customer reports to you that he can no longer open any .tiff files. What is the most likely cause?
    • A. 

      The .tiff files are corrupted

    • B. 

      File associations have been removed

    • C. 

      There is no photo-editing program available

    • D. 

      File extension is not commonly used type

  • 19. 
    • A. 

      Rogue DHCP server

    • B. 

      Incorrect router configuration

    • C. 

      Bad driver

    • D. 

      Incompatible USB device

  • 20. 
    A customer cannot access some Internet websites but can connect to resources inside the LAN. You can use the PING command to test the user's connectivity. What command should you run next to troubleshoot this issue?
    • A. 

      NET USE

    • B. 

      NETSTAT -r

    • C. 

      NBSTAT -R

    • D. 

      IPCONFIG/FLUSHDNS

  • 21. 
    You just finished upgrading a video card in a PC. When you reboot the system, nothing displays on the screen. What is the most likely cause?
    • A. 

      The onboard video of the motherboard is still enabled in the BIOS

    • B. 

      New video cards require new monitors because their resolutions do not match

    • C. 

      The new video card must be enabled by dipswitch on the motherboard

    • D. 

      The new video card must be installed within the OS first

  • 22. 
    A program is no longer responding. Where would a technician go to end the program?
    • A. 

      Computer Management

    • B. 

      Task Manager

    • C. 

      Registry

    • D. 

      Services console

  • 23. 
    You are setting up a SOHO wireless network. Which of the following provides that best security?
    • A. 

      Diable SSID broadcasting and configure WEP

    • B. 

      MAC address filtering

    • C. 

      IP address filtering

    • D. 

      Enable SSID and configure WPA2

  • 24. 
    After replacing a motherboard in a PC, the system overheats and fails to boot. What is the most likely cause?
    • A. 

      The GPU is not compatible with the CPU

    • B. 

      The new motherboard's firmware is out of date

    • C. 

      Thermal paste was not applied between the heat sink and the CPU

    • D. 

      The case fan failed

  • 25. 
    • A. 

      POP3

    • B. 

      Outlook

    • C. 

      HTTP

    • D. 

      GMAIL

  • 26. 
    A technician is attemping to backup 5 GB of data to an external hard drive that has been formatted as FAT32; however the backup keeps failing. What is the bset way to solve the problem?
    • A. 

      Reformat the drive NTFS

    • B. 

      Replace the drive

    • C. 

      Back up the data to a USB drive

    • D. 

      Back up to CD-ROM

  • 27. 
    A laptop you are troubleshooting will not display any video through the laptop's screen or through external monitors. What should you place?
    • A. 

      Inverter

    • B. 

      Video card

    • C. 

      LCD

    • D. 

      Drivers

  • 28. 
    • A. 

      Sync Center

    • B. 

      Windows Aero

    • C. 

      Windows Defender

    • D. 

      HomeGroup

  • 29. 
    A customer's laser printer is printing a blank streak along one edge of each page, but is otherwise printing normally. What is the most likely reason?
    • A. 

      The paper is too thick

    • B. 

      The toner cartridge is low

    • C. 

      The fuser is damaged

    • D. 

      The printer needs to be rebooted

  • 30. 
    • A. 

      POST card

    • B. 

      Loopback plug

    • C. 

      PSU tester

    • D. 

      Multimeter

  • 31. 
    One of your organization's technicians reconfigures the BIOS boot order on a PC and sees that the system time is incorrect. The technician resets the clock to the correct time but sees that a couple days later, the system time is wrong again. What is the most likely cause?
    • A. 

      The motherboard is not seated properly

    • B. 

      The time zone settings are incorrect in the OS

    • C. 

      The CMOS battery has failed

    • D. 

      The power supply is not providing the correct voltage

  • 32. 
    • A. 

      Bootmgr.exe, bootsect.dos, io.sys

    • B. 

      Io.sys, win.exe, bootmgr.exe

    • C. 

      Ntdetect.exe, ntoskrnl.exe, io.sys

    • D. 

      Boot,gr.exe, winload.exe, and winresume.exe

  • 33. 
    You reboot a customer's computer and see a pop-up message that says one or more services failed to start. Whcih of the following can give you more information?
    • A. 

      System event logs

    • B. 

      Task Manager

    • C. 

      Application event logs

    • D. 

      Security log

  • 34. 
    • A. 

      Implement a wireless access point for the out of range users

    • B. 

      Enable network sharing on the users' computers that are within range

    • C. 

      Upgrade the out-of-range users' SSID searching software

    • D. 

      Create a new VLAN for the out of range users

  • 35. 
    • A. 

      Continuous ping of an IP address until the responds

    • B. 

      Continuous ping of an IP address until it's canceled

    • C. 

      Continuous ping of an IP address until the count reaches 20

    • D. 

      Continuous ping of an IP address where each packet is equal to 1000 bytes

  • 36. 
    You are installing a 32-bit program in a 64-bit version of Windows 7?
    • A. 

      C:\

    • B. 

      C:\Program Files

    • C. 

      C:\Windows

    • D. 

      C:\Program Files (x86)

  • 37. 
    • A. 

      C:\Program Files

    • B. 

      C:\Users

    • C. 

      C:\Users and Settings\

    • D. 

      C:\Document and Settings\

  • 38. 
    You are working on a computer that is giving a non-system disk error. Which of the following is most likely the cause?
    • A. 

      There is a disk in the floppy drive

    • B. 

      The registry has become corrupted

    • C. 

      The incorrect driver was loaded

    • D. 

      The RAM is not seated properly

  • 39. 
    One of the tape drives in the server room is reporting errors. What should you do first to mainenance the tape drive?
    • A. 

      Use the included cleaning tape for the drive

    • B. 

      Uninstall the backup software and reinstall it

    • C. 

      Install a new IDE cable

    • D. 

      REplace the tape with a new one

  • 40. 
    You co-worker is having trouble tapping icons on his smartphone. What should you check first?
    • A. 

      Screen orientation

    • B. 

      Geotracking

    • C. 

      Global positioning

    • D. 

      Screen calibration

  • 41. 
    At one of your customer's locations, two users share the same Windows 7 computer. The first user creates a document intended to be used by both users and then logs off the computer. The second user logs on and types the name of the document in the Start menu but the document cannot be found. What is the problem?
    • A. 

      The document is locked

    • B. 

      The document is set to hidden

    • C. 

      The document is owned by the first user

    • D. 

      The document is encrypted

  • 42. 
    You receive a message in Windows XP that warns you of a memory-read error. What should you do to fix this?
    • A. 

      Reseat or replace RAM modules

    • B. 

      Change the memory settings in the BIOS

    • C. 

      Replace the hard drive

    • D. 

      Remove any USB flash drives

  • 43. 
    • A. 

      Display

    • B. 

      Bezel

    • C. 

      Keyboard

    • D. 

      Battery

  • 44. 
    A user tells you that her Windows 7 laptop does not display a picture when it is connected to a projector. However, there is a picture on the laptop's screen. What is the most likely cause?
    • A. 

      Windows 7 does not support multiple displays on laptops

    • B. 

      The Windows 7 video driver is missing

    • C. 

      The presentation resolution is too big

    • D. 

      The laptop external display setting has been turned off

  • 45. 
    A co-worker attempts to run an old program on his Windows 7 computer. The program briefly opens, but then it closes immediately. What can you do to enable the program to run correctly?
    • A. 

      Run the program in Windows Compatibility mode

    • B. 

      Run the program from the Command Prompt

    • C. 

      Run the program inside a virtual machine

    • D. 

      Run the program from another computer

  • 46. 
    • A. 

      Blue

    • B. 

      Black

    • C. 

      Green

    • D. 

      Red

  • 47. 
    You want to create a spanned volume over two hard drives that are separate from the system volume of a Windows 7 workstation. What tool can help you determine if the har drives can support spanned volumes?
    • A. 

      Disk Management

    • B. 

      Task Mananger

    • C. 

      Device Manager

    • D. 

      System Information

  • 48. 
    • A. 

      RAID 0

    • B. 

      RAID 1

    • C. 

      RAID 5

    • D. 

      RAID 6

  • 49. 
    • A. 

      Fuser

    • B. 

      Cartridge

    • C. 

      Drum

    • D. 

      Printhead

  • 50. 
    Of the following ways to manipulate a file, which can retain the file's NTFS permissions?
    • A. 

      Moving the file to another NTFS volume

    • B. 

      Copying the file to another FAT32 volume

    • C. 

      Moving the file to a new location on the same volume

    • D. 

      Copying the file to a new location on the same volume

  • 51. 
    A customer's computer states that USB 3.0 devices are running at USB 2.0 speed. There is no kind of external USB hub. You test the devices on your computer, and they run at USB 3.0 speed. What should you do to provide USB 3.0 functionality for the customer?
    • A. 

      Replace USB 2.0 cables with USB 3.0 cables

    • B. 

      Install a USB 3.0 firmware update to the motherboard

    • C. 

      Install an external USB 3.0 hub

    • D. 

      Upgrade the customer to IEEE 1394a

  • 52. 
    A user can no longer print from their computer to the default printer. You can print a test page from the printer, and the printer's queue shows that the job is ready to print. What hsould you do to resolve the situation?
    • A. 

      Delete the job and resubmit it

    • B. 

      Reinstall the print drivers

    • C. 

      Reset the printer

    • D. 

      Restart the printer spooler service

  • 53. 
    You just installed a new computer for a customer who complains that there is an odor near the power supply when it is turned on. What should you do?
    • A. 

      Replace the power supply

    • B. 

      Unplug the computer and contact the manufacturer

    • C. 

      Use compressed air to flush the odor from the power supply

    • D. 

      Run the computer for 48 hours and disregard if the odor goes away

  • 54. 
    You just installed front panel USB ports that are not functioning properly. However, the ports on the back of the computer works fine. What should you do first?
    • A. 

      Check the uSB rear panel pinouts to verify that the ports are wired as per manufacturer instructions

    • B. 

      Check the Device Manager for any alerts of question marks over USB-related devices

    • C. 

      Test the voltage output of each USB port with a multimeter

    • D. 

      Make sure that any USB devices are not drawing too much power from the ports

  • 55. 
    • A. 

      E-mail programs

    • B. 

      Microsoft Word

    • C. 

      Visual Basic

    • D. 

      Contacts programs

    • E. 

      Texting programs

  • 56. 
    • A. 

      Root Kit

    • B. 

      Phishing

    • C. 

      Shoulder Surfing

    • D. 

      Tailgating

  • 57. 
    A customer reports to you that he cannot access the company FTP site. He says that he is using the IP address given to him: 86200.43.118. What is most likely the problem?
    • A. 

      Port 21 is blocked

    • B. 

      This is an invalid IP address

    • C. 

      The FTP site is down

    • D. 

      The FTP program is not working

  • 58. 
    You just installed a second SATA hard drive into a Windows 7 computer. The computer boots normally, but you cannot locate the second drive in Windows Explorer. What is the problem? (Select the two best answers)
    • A. 

      The hard drive was formatted as FAT32

    • B. 

      The hard drive was formatted as NTFS

    • C. 

      The hard drive must be assigned a drive letter

    • D. 

      The hard drive is not compatible with Windows 7

  • 59. 
    You configured a customer's router to automatically assign only 5 IP addresses in an attempt to make the network more secure. Now you notice that the wireless printer is intermittebtly losing connections when there are multiple users on the wireless network. What is the best solution?
    • A. 

      Increase the wireless router IP lease times

    • B. 

      Install another access point

    • C. 

      Configure the printer to use a static IP address

    • D. 

      Configure the printer for DHCP

  • 60. 
    • A. 

      Call history

    • B. 

      Contracts

    • C. 

      Music

    • D. 

      E-mail

    • E. 

      GPS tracking

  • 61. 
    A co-worker suspects that the AC voltage supplied to a PC power supply is flawed. What tool should be used to confirm this suspicsion?
    • A. 

      Oscilloscope

    • B. 

      Cable tester

    • C. 

      Multimeter

    • D. 

      PSU tester

  • 62. 
    Your boss wants to transfer data to an external hard drive capable of data transfer rates as high as 600 Mbps. Which of the following has the fastest transfer rate?
    • A. 

      USB 1.1

    • B. 

      Cable Internet

    • C. 

      USB 2.0

    • D. 

      IEEE 1394b

  • 63. 
    • A. 

      Windows XP Home

    • B. 

      Windows 7 Ultimate

    • C. 

      Windows Vista Home Premium 64-bit

    • D. 

      Windows XP Professional

  • 64. 
    You want to utilize the NET command to tell you how many Server Message Blocks (SMB) were received by the workstation service. Which NET command should you use?
    • A. 

      View

    • B. 

      Statistics

    • C. 

      Stop

    • D. 

      Use

  • 65. 
    You boot Windows 7 and see the error message One of More Services Failed to Start. What methods can you use to view the status of services on the computer? (Select the two best answers)
    • A. 

      Right-click Computer, and select Manage from the menu

    • B. 

      Click Start > Control Panel > System

    • C. 

      Click Start > Control Panel > Administrative Tools

    • D. 

      Right-click the Desktop, and select Personalize from the menu

    • E. 

      Right-click Computer, and select Properties from the menu

  • 66. 
    • A. 

      A workgroup has a domain controller

    • B. 

      A domain is meant for 10 computers or less

    • C. 

      A workgroup has 20 or more computers

    • D. 

      A domain is controlled by a server

  • 67. 
    • A. 

      Configure port forwarding

    • B. 

      List in the exceptions the IP address of the local website

    • C. 

      Configure NAT

    • D. 

      Configure all interior traffic appropriately

  • 68. 
    • A. 

      DISKPART

    • B. 

      SFC

    • C. 

      SCANDISK

    • D. 

      FIXMBR

  • 69. 
    • A. 

      Boot sector

    • B. 

      Operating System

    • C. 

      Master boot record

    • D. 

      Master file table

  • 70. 
    One of your customers tells you that her laptop LCD keeps getting darker the more she uses it even though she maximized the brightness using the function keys. What is the best solution?
    • A. 

      Check and replace the video memory

    • B. 

      Check and replace the backlight

    • C. 

      Replace the LCD

    • D. 

      Replace the inverter

  • 71. 
    You turn in a computer, and a blue screen appears with an error code, Where should you go to find out what this error code means?
    • A. 

      Third-party website

    • B. 

      OS manufacturer's website

    • C. 

      Hardware manufacturer's website

    • D. 

      Installation manual

  • 72. 
    • A. 

      Bootrec /fixboot

    • B. 

      Bootrec /fixmbr

    • C. 

      Bootrec /rebuildbcd

    • D. 

      Boot\bcd

  • 73. 
    • A. 

      Wi-Fi

    • B. 

      Bluetooth

    • C. 

      Cable Internet

    • D. 

      GSM

  • 74. 
    A customer complains that they can only view their tablet vertically, and that it won't display horizontally. What is the problem?
    • A. 

      Screen calibration

    • B. 

      Screen orientation

    • C. 

      Geotracking

    • D. 

      The touchscreen needs to be replaced

  • 75. 
    A co-worker tells you that his Windows 7 computer is manking noise constantly. You look at the computer and note that the hard drive activity light is frequently on. You also note that there is plenty of free space in the drive's only partition. Of the following, which best explains why the drive light is continuously active?
    • A. 

      Page file issue

    • B. 

      Too many documents on the partition

    • C. 

      Drive needs a new SATA connector

    • D. 

      Fragmented hard drive

  • 76. 
    All the printouts from a printer are displaying a random mix of letters, numbers, symbols, and in general, gibberish. What is the most likely cause of the problem?
    • A. 

      There is an incorrect print driver

    • B. 

      The toner cartridge needs to be replaced

    • C. 

      The print spooler needs to be restarted

    • D. 

      The print drum needs to be replaced

  • 77. 
    You are working on a PC that runs fine for close to an hour but then shuts down automatically. Which should you check first?
    • A. 

      Hard disk drive

    • B. 

      Power supply voltages

    • C. 

      CPU fan

    • D. 

      Optical drive

  • 78. 
    A user tells you that her computer worked fine until today when she heard a popping noise. Then, the computer shut down and couldn't be restarted. What should you check first?
    • A. 

      Power supply

    • B. 

      CPU

    • C. 

      Hard disk drive

    • D. 

      AC outlet

  • 79. 
    • A. 

      Safe Mode

    • B. 

      Recovery Console

    • C. 

      WinRE

    • D. 

      System Image Recovery

  • 80. 
    • A. 

      NET

    • B. 

      CD

    • C. 

      System Information Tool

    • D. 

      DIR

  • 81. 
    Instead of incurring the expense of new computers, a customer of yours is trying to keep its Windows XP systems. The customer ask you to install 250 GB drives to wach system, You do so, but a few of the systems recognize only 137 GB during usage. What is the problem?
    • A. 

      Some of the hard drives are defective and need to be returned

    • B. 

      Windows XP does not support hard drives larger than 137 GB

    • C. 

      Service Pack 1 has not been installed

    • D. 

      The hard drive jumpers are not set properly

  • 82. 
    A user tells you taht his PC is making a strange noise. What is the most likely the cause?
    • A. 

      The CPU needs to be reseated

    • B. 

      A network cable is vibrating against the system case

    • C. 

      The thermal grease died out and needs to tbe reapplied

    • D. 

      An internal wire is improperly routed and is hitting the CPU fan

  • 83. 
    You just finished removing malware from a customer's computer located in a small office, but the Internet browser cannot access any websites. What should you do first?
    • A. 

      Reset the router

    • B. 

      Remove the browser proxy settings

    • C. 

      Reboot the computer

    • D. 

      Install the latest service pack

  • 84. 
    • A. 

      Virus

    • B. 

      Worm

    • C. 

      Trojan

    • D. 

      Spyware

  • 85. 
    You are installing a wireless access point. What should you do first?
    • A. 

      Disable DHCP

    • B. 

      Enable MAC filtering

    • C. 

      Change the default password

    • D. 

      Download and install the latest firmware

  • 86. 
    You need to find out which Windows OS is running on a computer. Which command should use?
    • A. 

      SET

    • B. 

      VER

    • C. 

      Device Manager

    • D. 

      CMD

  • 87. 
    • A. 

      Starter

    • B. 

      Home Premium

    • C. 

      Professional

    • D. 

      Ultimate

  • 88. 
    One of your customers tries to log in to a bookmarked site but instead of seeing the website expected, the user is prompted for a Social Security number, mother's maiden name, and date of birth. What most likely occurred?
    • A. 

      The browser was hijacked

    • B. 

      The customer's identity was stolen

    • C. 

      The website the user accessed has updated their security policies

    • D. 

      The user typed the wrong URL

  • 89. 
    A two-year-old inkjet printer just started printing faded and smeared pages. What is the best solution for this?
    • A. 

      Reseat the print cartridges

    • B. 

      Use a lint-free cloth to clean the print heads

    • C. 

      Use compressed air on the print cartridges

    • D. 

      Run the printer's cleaning routine

  • 90. 
    A user tells you that the monitor resolution was changed and now the user does not see a display. What should you do first?
    • A. 

      Go into the Display Properties

    • B. 

      Reseat the video card

    • C. 

      Boot into Safe Mode

    • D. 

      Reset the monitor

  • 91. 
    You install a Windows 7 computer for a computer. They already have three Windows XP computers on a network. The new Windows 7 computer can ping the Windows XP computers, but the Windows XP computers cannot ping the Windows 7 computer. What is the reason for this?
    • A. 

      The firewall is on

    • B. 

      The network cable is unplugged

    • C. 

      The operating systems are not compatible

    • D. 

      Windows updates need to be installed

  • 92. 
    You attempt to play audio from your Bluetooth-enabled Windows 7 computer, but you find that the phone cannot detect the computer. What will you do to solve this problem?
    • A. 

      Install mobile phone synchronization software in the computer

    • B. 

      Place the phone in Bluetooth discovery mode

    • C. 

      Add the phone to a PAN

    • D. 

      Place the computer in Bluetooth discovery mode

  • 93. 
    A user tells you that after he upgraded a computer from Windows XP to Windows Vista, the Run option is no longer in the Start menu. What is the most likely reason for this?
    • A. 

      Vista replaced the Run option with the PowerShell

    • B. 

      The registry is corrupt

    • C. 

      The user must be an administrator to see the Run option

    • D. 

      The run command is not displayed by default in the Start menu

  • 94. 
    • A. 

      Task Manager

    • B. 

      System Information

    • C. 

      Performance Monitor

    • D. 

      Command Prompt

  • 95. 
    • A. 

      Disable the SSID

    • B. 

      Enable MAC filtering

    • C. 

      Change the SSID

    • D. 

      Change the default password

  • 96. 
    A customer wants to store their Windows 7 documents on a different drive than then the default C drive location. How can this be accomplished?
    • A. 

      Add a documents folder location in the folder's properties

    • B. 

      Add a program files folder location in the folder's properties

    • C. 

      Add a Windows files folder location in the folder's properties

    • D. 

      Add a system files folder location in the folder's properties

  • 97. 
    • A. 

      Primary

    • B. 

      Healthy

    • C. 

      Active

    • D. 

      Logical

  • 98. 
    You are working as a technician for a data mining organization. You just moved files from one folder to another, but now you cannot open them. What should you do to regain access to the files?
    • A. 

      Perform the files transfer again

    • B. 

      Take ownership of the files

    • C. 

      In Folders Options, select Show hidden files and folders

    • D. 

      Reboot the system, and the files will be accessible

  • 99. 
    You are troubleshooting a Windows 7 computer that has you perplexed. Apparently, the computer has been showing strange behavior since the user of the system was given administrative privileges a month ago. What is the easiest way for you to return the computer to its last known good state of functionality.
    • A. 

      When the system boots, press F8 and select Last Known Good Configuration

    • B. 

      Boot into Safe Mode and revoke the administrative rights

    • C. 

      Re-image the computer

    • D. 

      Perform a System Restore to the day before the user was given administrative rights

  • 100. 
    • A. 

      Question the user

    • B. 

      Question the obvious

    • C. 

      Test the theory to determine cause

    • D. 

      Establish a plan of action