CompTIA 220-802 Practice Exam

Checking the Device Manager for any alerts or question marks over USB-related devices is the first step to take because it helps to identify if there are any driver issues or conflicts with the USB ports. This can be a common cause for malfunctioning front panel USB ports. By checking the Device Manager, you can determine if there are any problems with the USB drivers and take appropriate action to resolve them.

Disk Management is the correct answer because it is a Windows utility that allows users to manage and configure disk drives and volumes. It provides information about the available hard drives and their capabilities, including the ability to support spanned volumes. By accessing Disk Management, you can determine if the hard drives in question can be used to create a spanned volume.

Replacing the rubber bumpers would prevent the laptop's LCD from being scratched by the keyboard when the lid is closed. The rubber bumpers act as a cushion between the keyboard and the LCD, preventing direct contact and minimizing the risk of scratches. By replacing the rubber bumpers, the laptop's LCD would be protected from any potential damage caused by the keyboard.

Running the program in Windows Compatibility mode allows it to run correctly on a newer version of Windows. This mode enables the program to emulate an older version of Windows, resolving any compatibility issues that may be causing it to close immediately. By selecting the appropriate compatibility settings, the program can be executed as if it were running on the desired Windows version, ensuring its proper functionality.

The given IP address, 86200.43.118, is not a valid IP address format. IP addresses consist of four sets of numbers separated by periods, with each set ranging from 0 to 255. In this case, the first set of numbers, 86200, is outside the valid range, indicating that it is an invalid IP address. Therefore, the most likely problem is that the customer is using an incorrect or invalid IP address to access the company FTP site.

The command "RD" is used to delete an empty directory.

Enabling MAC filtering is the best way to ensure that only certain computers can access your wireless network. MAC filtering allows you to create a whitelist of specific MAC addresses (unique identifiers for network devices) that are allowed to connect to your network. By enabling this feature, any device that does not have a MAC address on the whitelist will be denied access, providing an additional layer of security for your wireless network.

The problem is that the document is owned by the first user. This means that only the first user has access to the document, and it cannot be accessed or viewed by the second user.

The correct answer is DIR. The DIR command is used to display the contents of a directory. In this case, it would display the contents of the C:\Windows\System32 directory. This command is commonly used in command prompt or terminal to view the files and folders within a specific directory.

The best place to add a second optical drive, to be referenced as M:, on a computer running Windows 7 is Disk Management. Disk Management is a built-in tool in Windows that allows users to manage their disks and partitions. By accessing Disk Management, the user can initialize, format, and assign drive letters to new disks or partitions, including the second optical drive. This ensures that the drive is recognized by the system and can be accessed properly with the desired drive letter.

E-mail programs, Contacts programs, and Texting programs are commonly found on a smartphone. These programs allow users to send and receive emails, manage their contacts, and send text messages, respectively. Microsoft Word and Visual Basic are not commonly found on smartphones as they are more commonly used on computers for word processing and programming purposes.

Shoulder Surfing could be defined as standing behind a person at a desk attempting to view confidential information. This term refers to the act of trying to obtain sensitive information by visually observing someone's computer screen or keypad entries without their knowledge or consent. It is considered a form of information theft and invasion of privacy.

An internal wire being improperly routed and hitting the CPU fan is the most likely cause of the strange noise in the PC. This can result in the wire interfering with the rotation of the fan, causing it to make a noise. Reseating the CPU, a vibrating network cable, or dried out thermal grease would not typically cause a strange noise.

RAID 1 is another name for a mirrored set. In RAID 1, data is duplicated across multiple drives, creating an exact copy or mirror of the data. This provides redundancy and fault tolerance, as if one drive fails, the data can still be accessed from the other drive. RAID 1 is commonly used in situations where data integrity and reliability are crucial, such as in critical database systems or important backup storage.

Sync Center is a utility in Windows 7 that allows users to edit files offline and automatically sync the changes when they return to the office. This feature is particularly useful for users who frequently work on files while traveling or in areas with limited or no internet connectivity. By using Sync Center, users can ensure that their files are always up to date and synced with the latest changes, regardless of their location or internet availability.

If the customer is being prompted for personal information that is not typically required for logging in, it suggests that their browser has been hijacked. This means that someone has gained unauthorized access to their browser and is attempting to gather sensitive information.

CHKDSK is the correct answer because it is a command used to check the integrity of a hard drive in Windows operating systems. CHKDSK stands for "Check Disk" and it scans the file system on the hard drive for errors and fixes them if possible. It also identifies and marks bad sectors on the hard drive. FDISK is a command used for disk partitioning, FORMAT is used to format a disk, and IPCONFIG is used to display the IP configuration of a network interface.

When a program becomes unresponsive, a technician would typically use the Task Manager to end the program. Task Manager is a system utility in Windows that provides information about the processes and applications running on a computer. It allows users to view and manage running programs, monitor system performance, and end unresponsive tasks or processes. Therefore, Task Manager is the appropriate tool for a technician to terminate a program that is no longer responding.

If you receive a message in Windows XP warning you of a memory-read error, the correct action to fix this issue is to reseat or replace the RAM modules. This error indicates a problem with the computer's memory, and reseating the RAM modules can help ensure they are properly connected. If the issue persists, replacing the RAM modules may be necessary to resolve the error. Changing the memory settings in the BIOS, replacing the hard drive, or removing USB flash drives would not directly address a memory-read error.

To troubleshoot a malfunctioning USB controller, the best first step is to use the Windows Device Manager. This utility allows you to view and manage the hardware devices connected to your computer. By accessing the Device Manager, you can check if the USB controller is recognized by the system, if it has any driver issues, or if there are any conflicts with other devices. This will help you identify and potentially resolve the problem without the need to replace the USB controller or perform any hardware testing.

The most likely cause for the system overheating and failing to boot after replacing the motherboard is that thermal paste was not applied between the heat sink and the CPU. Thermal paste is used to improve the transfer of heat between the CPU and the heat sink, ensuring efficient cooling. Without thermal paste, the heat generated by the CPU cannot be effectively dissipated, leading to overheating and system failure.

To regain access to the files that were moved to a different folder, the technician should take ownership of the files. By taking ownership, the technician will have the necessary permissions to access and open the files. This can be done by right-clicking on the files, selecting "Properties," going to the "Security" tab, clicking on "Advanced," and then changing the owner to the technician's user account.

Windows 7 Ultimate and Windows XP Professional offer offline files and folders. Offline files and folders allow users to access and work on files even when they are not connected to the network. This feature is useful for users who need to access their files while traveling or in areas with limited or no internet connectivity. Windows XP Home and Windows Vista Home Premium 64-bit do not offer this feature.

In this scenario, if the laptop is not displaying any video through the laptop's screen or external monitors, the most likely cause is a faulty video card. The video card is responsible for generating and sending the video signal to the display. If it is not functioning properly, it can result in a lack of video output. The other options, such as the inverter (which controls the backlight of the screen), LCD (the screen itself), and drivers (software that allows the operating system to communicate with the video card) may also cause display issues, but they are less likely to be the root cause in this case.

A worm is a type of malware that is capable of self-replicating and spreading across networks without any human intervention. Unlike viruses, worms do not need to attach themselves to a host file or program in order to propagate. They exploit vulnerabilities in computer systems and use network connections to spread from one computer to another. Once a worm infects a computer, it can create copies of itself and distribute them to other vulnerable systems, causing widespread damage and disruption.

The correct answer is VER. The VER command is used to display the version number of the Windows operating system that is currently running on a computer. It provides information about the major version number, minor version number, build number, and service pack number of the operating system. By using the VER command, you can easily determine the Windows OS version installed on a computer.

To find out what the error code on the blue screen means, it is best to visit the OS manufacturer's website. The OS manufacturer will have the most up-to-date and accurate information about their operating system and its error codes. They will likely have a support section or knowledge base that can provide detailed explanations and possible solutions for the specific error code encountered. Third-party websites may have information as well, but it is always recommended to go directly to the official source for the most reliable information. The hardware manufacturer's website may be useful for hardware-related errors, but for an error code displayed on the blue screen, the OS manufacturer's website is the most appropriate choice.

Running the printer's cleaning routine is the best solution for a two-year-old inkjet printer that is printing faded and smeared pages. This routine is specifically designed to clean the print heads and remove any clogs or debris that may be causing the printing issues. Reseating the print cartridges may help ensure they are properly installed, but it may not address the underlying issue. Using a lint-free cloth to clean the print heads can also be helpful, but it may not be sufficient to fully resolve the problem. Using compressed air on the print cartridges can potentially damage the printer if not done correctly, so it is not the best solution in this case.

The command "ping -t" allows for continuous pinging of an IP address until it is manually canceled. This means that the command will keep sending ping requests to the specified IP address without stopping, providing a continuous stream of data. The user can choose to cancel the command at any time to stop the continuous pinging process.

A multimeter is the appropriate tool to confirm the suspicion of a flawed AC voltage supplied to a PC power supply. A multimeter can measure various electrical parameters, including voltage, current, and resistance. By connecting the multimeter to the power supply, the co-worker can measure the AC voltage and determine if it is within the expected range. This will help in confirming whether the AC voltage is indeed flawed or not.

The user's resulting access level for the file will be Read. This is because NTFS permissions take precedence over share permissions. Even though the share permissions allow the user full control, the more restrictive NTFS permissions only allow read access. Therefore, the user will only have read access to the file.

The correct answer is "C:\Program Files (x86)". In a 64-bit version of Windows 7, the "Program Files (x86)" directory is used to install 32-bit programs. This directory is specifically designed to separate 32-bit applications from 64-bit applications, allowing them to coexist on the same system. By installing the 32-bit program in the "Program Files (x86)" directory, it ensures compatibility and proper functioning of the program within the 64-bit operating system.

The default directory for user profiles in Windows 7 is C:\Users. This is where all user profiles and their associated files and settings are stored. The other options, C:\Program Files, C:\Users and Settings\, and C:\Document and Settings\, are not the default directories for user profiles in Windows 7.

If your co-worker is having trouble tapping icons on his smartphone, the first thing you should check is the screen calibration. Screen calibration ensures that the touch input is accurately registered by the device. If the calibration is off, the touch inputs may not be accurately recognized, causing difficulty in tapping icons or using the touchscreen effectively. Checking the screen calibration settings and recalibrating if necessary can help resolve the issue.

The most likely cause for the user's issue is that the laptop's external display setting has been turned off. This means that the laptop is not sending the display signal to the projector, resulting in no picture being displayed. To resolve this, the user should check the display settings on their laptop and ensure that the external display option is enabled.

The problem is with the screen orientation. The customer's tablet is only displaying vertically and not horizontally. This suggests that the screen is locked in a specific orientation and is not rotating when the tablet is turned. To fix this issue, the screen orientation settings need to be adjusted to allow for automatic rotation or to manually select the desired orientation.

The most likely explanation for the continuously active hard drive light is a fragmented hard drive. Fragmentation occurs when files are stored in non-contiguous blocks on the hard drive, causing the drive to work harder to access and read the files. This can result in increased hard drive activity and slower performance. In this case, despite having plenty of free space, the fragmentation of files on the hard drive is causing the constant activity and noise.

A bad driver can be a cause of a blue screen error. When a driver is corrupted, outdated, or incompatible with the operating system or other hardware components, it can result in system instability and crashes, leading to a blue screen error. Drivers act as a bridge between the hardware and the operating system, and any issues with them can disrupt the communication and functionality of the system, causing the blue screen error to occur.

The most likely reason for only half of the graphic printing out is that the printer needs more memory. When printing a large image, the printer may not have enough memory to process and print the entire image at once. As a result, it may only be able to print a portion of the image before running out of memory. Increasing the printer's memory capacity should resolve this issue and allow the full image to be printed.

GMAIL is the correct answer because it is a commonly used email service that people use on their smartphones. It is a free email service provided by Google and is available as an app on both Android and iOS devices. GMAIL offers features such as a user-friendly interface, large storage capacity, efficient spam filtering, and seamless integration with other Google services. Many smartphone users prefer GMAIL for its convenience and reliability in managing their emails on the go.

Removing the browser proxy settings should be done first because malware often modifies these settings to redirect internet traffic through a malicious server. By removing the proxy settings, the browser will be able to access websites directly without any redirection or interference from the malware. This will help restore the internet connectivity and ensure a secure browsing experience for the customer.

Implementing a wireless access point for the out-of-range users would extend the wireless network range and allow them to share an Internet connection. A wireless access point acts as a bridge between the wired network and wireless devices, enabling connectivity for devices that are out of the range of the existing network. By adding a wireless access point, the network coverage is expanded, allowing users outside of the range to connect and share the Internet connection.

The Ultimate version of Windows 7 includes BitLocker encryption. BitLocker is a security feature that allows users to encrypt their drives to protect the data stored on them. This feature is not available in the Starter, Home Premium, or Professional versions of Windows 7.

A domain is controlled by a server, whereas a workgroup does not have a domain controller or a central server controlling it. In a domain, the server manages user accounts, security policies, and network resources, providing a centralized and organized network environment. On the other hand, a workgroup is a peer-to-peer network where each computer has its own local user accounts and security settings, and there is no central authority or server controlling the network.

Before attempting to remove the worm from the computer named comp112, the first step should be to disconnect the network cable from the computer. This is important because the worm has already propagated to at least 30 other computers on the network. By disconnecting the network cable, it prevents the worm from spreading further and potentially infecting more computers. Once the network connection is severed, further steps can be taken to remove the worm effectively.

The best option for verifying that the protected system files in Windows 7 are correct is the SFC (System File Checker) command. SFC scans the integrity of all protected system files and replaces incorrect versions with the correct Microsoft versions. This helps ensure the stability and functionality of the operating system by ensuring that important system files are not corrupted or modified.

The first sector of a hard drive typically contains the Master Boot Record (MBR). The MBR is a small program that is responsible for booting the computer and loading the operating system. It contains information about the partitions on the hard drive and the location of the operating system files. The MBR is crucial for the computer to start up properly and is therefore stored in the first sector of the hard drive.

A loopback plug is a device that can be inserted into a network card's port to test its functionality. When connected, the loopback plug simulates a complete network connection and allows for the testing of the network card's LED light. This is because the loopback plug completes the circuit and triggers the LED to illuminate, indicating that the network card is working properly. The other tools listed, such as a POST card, PSU tester, and multimeter, are not specifically designed for testing network card LED lights.

The most likely cause for the system time being incorrect again after resetting it is that the CMOS battery has failed. The CMOS battery is responsible for powering the Real Time Clock (RTC) on the motherboard, which keeps track of the system time even when the computer is turned off. If the CMOS battery fails, the RTC will not be able to keep accurate time, leading to the system time being wrong.

The most likely cause for the customer not being able to open any .tiff files is that the file associations have been removed. File associations determine which program should be used to open a specific file type. If the file associations for .tiff files have been removed, the operating system does not know which program to use to open them, resulting in the inability to open the files.