Communications Final Study Test #2

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Communications Final Study Test #2 - Quiz

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Questions and Answers
  • 1. 

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  • 2. 

     True/False – The following are all types of communication interpersonal, dyadic or interpersonal, small group, public and mass communication.  

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because the types of communication listed - interpersonal, dyadic or interpersonal, small group, public and mass communication - are all valid forms of communication. Interpersonal communication refers to communication between two individuals, dyadic or interpersonal communication refers to communication between two or more individuals, small group communication refers to communication within a small group, public communication refers to communication between a speaker and a large audience, and mass communication refers to communication through media channels to a large audience.

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  • 3. 

    . A need to be with other people and have interpersonal relationships is identified as a ____________ need.

    • A.

      A) Identity

    • B.

      B) Psychological

    • C.

      C) Mental

    • D.

      D) Social

    Correct Answer
    D. D) Social
    Explanation
    The need to be with other people and have interpersonal relationships is commonly referred to as a social need. This need is related to our desire for companionship, belongingness, and connection with others. It involves seeking social interactions, forming relationships, and participating in social activities. Meeting this need can contribute to our overall well-being and satisfaction in life.

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  • 4. 

    . ___________________ competence requires an understanding of differences within a society as well as motivation, tolerance for ambiguity, open-mindedness, and knowledge and skill (mindfulness) when attempting to learn the rules of a specific culture

    • A.

      A) Communication

    • B.

      B) Intercultural Communication

    • C.

      C) Nonverbal Communication

    • D.

      D) Interpersonal Communication

    Correct Answer
    B. B) Intercultural Communication
    Explanation
    Intercultural communication is the correct answer because it involves understanding and navigating the differences within a society. It requires motivation, tolerance for ambiguity, open-mindedness, and mindfulness in order to effectively learn and apply the rules of a specific culture. This type of communication goes beyond simply communicating and involves actively engaging with and understanding different cultures.

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  • 5. 

    One's ___________________ shapes perceptions of self and others and influences communication with others. 

    • A.

      A) Self-worth

    • B.

      B) Self-Esteem

    • C.

      C) Self-Respect

    • D.

      D) Self-Concept

    Correct Answer
    D. D) Self-Concept
    Explanation
    Self-concept refers to how an individual perceives and evaluates themselves. It includes their beliefs, values, and attitudes about themselves, as well as their understanding of their abilities, appearance, and personality. This self-perception plays a crucial role in shaping how they view others and how they communicate with them. It influences their confidence, assertiveness, and willingness to express themselves. Therefore, self-concept is an important factor in determining one's perceptions of self and others and their communication patterns.

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  • 6. 

    ___________________  prophecies exert a powerful, positive or negative influence on communication and our behavior, whether they are self-constructed or those imposed by others. The following is an example of what type of prophecy?  “I’m going to do great on this interview today.  I look sharp, know the business and am the right person for the job. Two hours after the interview they called me and gave me the job – I knew I would get it.” 

    • A.

      A) Self-concept prophecies

    • B.

      B) Self-Fulfilling Prophecies

    • C.

      C) Self-Esteem Prophecies

    • D.

      D) Self-Image

    Correct Answer
    B. B) Self-Fulfilling Prophecies
    Explanation
    The given example demonstrates a self-fulfilling prophecy because the individual's belief in their own success and positive outcome influenced their behavior and communication during the interview. This positive mindset likely affected their performance, leading to them getting the job. Self-fulfilling prophecies occur when our beliefs or expectations about a situation influence our behavior in a way that brings about the predicted outcome.

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  • 7. 

    True or False: We make sense of others behavior through selection, organization and interpretation.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    We make sense of others' behavior through selection, organization, and interpretation. This means that when we observe someone's actions, we choose which information to focus on, organize it in a meaningful way, and interpret it based on our own understanding and beliefs. This process helps us understand why people behave the way they do and make judgments about their intentions and motivations.

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  • 8. 

    . __________  is a blend of taking another's cognitive and emotional perspective with having genuine concern for the other. (i.e putting yourself in the shoes of others)

    • A.

      A. Sympathy

    • B.

      B) Nonverbal Communication

    • C.

      C) Empathy

    • D.

      D) Perception

    Correct Answer
    C. C) Empathy
    Explanation
    Empathy is the correct answer because it involves both understanding and caring for others by putting oneself in their shoes. It requires not only recognizing and comprehending their thoughts and emotions but also genuinely caring about their well-being. Sympathy, on the other hand, refers to feeling sorry or pity for someone without necessarily understanding their perspective. Nonverbal communication and perception are not directly related to the concept described in the question.

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  • 9. 

    _________________________ leads to misunderstanding, disruptions and evasions. Examples are equivocal words, relative words, slang, jargon, abstract language.

    • A.

      A) Conflict

    • B.

      B) Respect

    • C.

      C) Troublesome Language

    • D.

      D) Symbols

    Correct Answer
    C. C) Troublesome Language
    Explanation
    The given explanation suggests that "Troublesome Language" leads to misunderstanding, disruptions, and evasions. The examples provided, such as equivocal words, relative words, slang, jargon, and abstract language, further support this explanation. This implies that the use of problematic or unclear language can create confusion and hinder effective communication.

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  • 10. 

     More frequently, men tend to use speech in order to ____________.

    • A.

      A) Accomplish tasks

    • B.

      B) Nourish relationships

    Correct Answer
    A. A) Accomplish tasks
    Explanation
    Men tend to use speech more frequently to accomplish tasks rather than nourish relationships. This suggests that men tend to prioritize efficiency and goal-oriented communication. They may focus on conveying information, giving instructions, or solving problems, rather than engaging in more emotional or relational conversations. This difference in communication style between men and women is often attributed to societal and cultural influences, as well as biological factors.

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  • 11. 

    Women tend to use speech in order to ____________.

    • A.

      A) Accomplish tasks

    • B.

      B) Nourish relationships

    Correct Answer
    B. B) Nourish relationships
    Explanation
    Women tend to use speech in order to nourish relationships. This means that women often use communication as a way to strengthen and maintain their relationships with others. They may engage in conversations, express emotions, and show empathy in order to build and sustain connections with others. This focus on nurturing relationships through speech is a common characteristic observed in many women.

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  • 12. 

     Emotive and evasive language has the potential to ____________. 

    • A.

      A) Create meaning

    • B.

      B) Bring people together

    • C.

      C) Create misunderstanding

    • D.

      D) Solve problems

    Correct Answer
    C. C) Create misunderstanding
    Explanation
    Emotive and evasive language can create misunderstanding because it often involves using ambiguous or vague words and phrases that can be interpreted differently by different people. This can lead to miscommunication and confusion, as individuals may have different understandings or interpretations of the intended message. Additionally, using emotional language can cloud rational thinking and hinder effective communication, further contributing to misunderstandings.

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  • 13. 

    . A valuable tool for understanding others is increased  ____________.  

    • A.

      A) Empathy

    • B.

      B) Sympathy

    • C.

      C) Perception

    Correct Answer
    A. A) Empathy
    Explanation
    Empathy is a valuable tool for understanding others because it allows individuals to put themselves in someone else's shoes and experience their emotions and perspectives. By empathizing with others, individuals can develop a deeper understanding of their feelings, thoughts, and experiences, which can lead to more effective communication, better relationships, and increased compassion. Empathy goes beyond sympathy, which is simply feeling sorry for someone, as it involves actively trying to understand and connect with others on an emotional level. Perception, on the other hand, refers to the ability to interpret and make sense of sensory information, but it does not necessarily involve understanding others on an emotional level.

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  • 14. 

    To find out whether our interpretations of others' behaviors are accurate, we can use ______________.  

    • A.

      A) Empathy

    • B.

      B) Sympathy

    • C.

      C) Perception Checks

    Correct Answer
    C. C) Perception Checks
    Explanation
    Perception checks can help us determine the accuracy of our interpretations of others' behaviors. By engaging in perception checks, we can confirm our understanding of someone's actions or words by asking them directly for clarification or feedback. This allows us to validate our assumptions and ensure that we are accurately perceiving and understanding others' behaviors, leading to better communication and empathy. Sympathy and empathy are related concepts but do not directly address the issue of accuracy in interpreting others' behaviors.

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  • 15. 

    . ____________________ rules deal with the meaning of specific words. These rules help us agree that “books” are for reading, “cars” are for driving.  

    • A.

      A) Syntactic

    • B.

      B) Semantic

    • C.

      C) Phonological

    • D.

      D) Pragmatic

    Correct Answer
    B. B) Semantic
    Explanation
    Semantic rules deal with the meaning of specific words. These rules help us understand and agree on the meaning of words and how they are used in different contexts. In this case, semantic rules help us understand that "books" are meant for reading and "cars" are meant for driving.

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  • 16. 

    . _______________________ statements are claims that can be verified true or false.  

    • A.

      A) Factual

    • B.

      B) Opinion

    • C.

      C) Abstract

    Correct Answer
    A. A) Factual
    Explanation
    Factual statements are claims that can be verified as either true or false. These statements are based on objective evidence and can be proven or disproven through observation, measurement, or research. Unlike opinions, which are subjective and based on personal beliefs or feelings, factual statements rely on verifiable facts and data.

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  • 17. 

    . A ____________________ is a pleasant term substituted for a more direct but potentially less pleasant one. For example, instead of saying “toilet”, we might say “restroom.” 

    • A.

      A) Equivocation

    • B.

      B) Euphemism

    • C.

      C) Inference

    Correct Answer
    B. B) Euphemism
    Explanation
    A euphemism is a pleasant term substituted for a more direct but potentially less pleasant one. It is used to soften the impact of certain words or phrases, especially when discussing sensitive or taboo topics. In the given example, "restroom" is used as a euphemism for "toilet" to make it sound more polite and socially acceptable.

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  • 18. 

    ______________________ cultures use language primarily to express their thoughts, feelings and ideas as clearly and logically as possible. 

    • A.

      A) High-Context

    • B.

      B) Low-Context

    • C.

      C) Medium Context

    Correct Answer
    B. B) Low-Context
    Explanation
    Low-context cultures use language primarily to express their thoughts, feelings, and ideas as clearly and logically as possible. In these cultures, communication is direct, explicit, and relies heavily on the words themselves. People in low-context cultures tend to value clarity and precision in their communication, and they expect others to be equally direct and explicit. This type of communication style is often found in individualistic cultures where personal autonomy and independence are highly valued.

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  • 19. 

     True or False - When communicating competently with social media, some good strategies are to choose the best medium, channel, be considerate and be safe. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When communicating competently with social media, it is important to choose the best medium and channel to effectively convey the message. Being considerate involves taking into account the audience's needs and preferences, and tailoring the content accordingly. Additionally, being safe refers to practicing online safety measures to protect personal information and avoid potential risks. Therefore, the statement "When communicating competently with social media, some good strategies are to choose the best medium, channel, be considerate and be safe" is true.

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  • 20. 

    . ______________________________ is used to reflect the degree to which members of a culture feel threatened by ambiguous situations and how much they try to avoid them.  

    • A.

      A) Power Distance

    • B.

      B) Collectivism

    • C.

      C) Uncertainty Avoidance

    Correct Answer
    C. C) Uncertainty Avoidance
    Explanation
    Uncertainty Avoidance is used to reflect the degree to which members of a culture feel threatened by ambiguous situations and how much they try to avoid them. This dimension reflects the extent to which individuals in a society prefer structure, rules, and predictability over uncertainty and ambiguity. Cultures with high uncertainty avoidance tend to have strict social norms, rigid rules, and a low tolerance for ambiguity, while cultures with low uncertainty avoidance are more open to change, ambiguity, and risk-taking.

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  • 21. 

    When a speaker says, “I, uh, I’m glad to, uh, be here” this is an example of what?  

    • A.

      A) Fluency

    • B.

      B) Proxemics

    • C.

      C) Disfluency

    • D.

      D) Paralanguage

    Correct Answer
    C. C) Disfluency
    Explanation
    When a speaker says, "I, uh, I'm glad to, uh, be here," this is an example of disfluency. Disfluency refers to interruptions or hesitations in speech, such as the use of filler words like "uh" or repetition of words or phrases. In this case, the speaker's use of "uh" indicates a hesitation or difficulty in finding the right words, which is a common form of disfluency.

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  • 22. 

    Purposefully standing closer to someone to let others know you are at a social event together is an example of a ___________________ message  

    • A.

      A) Kinesic

    • B.

      B) Chronemic

    • C.

      C) Proxemic

    • D.

      D) Nonverbal

    Correct Answer
    C. C) Proxemic
    Explanation
    Purposefully standing closer to someone to let others know you are at a social event together is an example of a proxemic message. Proxemic communication refers to the use of physical distance and space to convey messages. In this case, standing closer to someone is a nonverbal way of indicating a social connection and signaling to others that you are together at the event.

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  • 23. 

    True or False – We are usually attracted to people who like us – this reciprocal attraction is especially strong in the early stages of a relationship

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    In the early stages of a relationship, reciprocal attraction is particularly strong because we are usually attracted to people who like us. This is because when someone shows interest and affection towards us, it boosts our self-esteem and makes us feel valued. Additionally, reciprocating the attraction helps to establish a sense of mutual liking and connection, which is essential for the development of a relationship.

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  • 24. 

    __________________________ is defined as communicating about communication and can play a role in resolving conflicts and reinforcing relationships. 

    • A.

      A) Nonverbal

    • B.

      B) Language

    • C.

      C) Meta-communication

    • D.

      D) Listening

    Correct Answer
    C. C) Meta-communication
    Explanation
    Meta-communication is the correct answer because it refers to the act of communicating about communication itself. This type of communication can be used to address conflicts and strengthen relationships by promoting understanding and clarity. By discussing how we communicate, we can resolve misunderstandings, clarify intentions, and reinforce the effectiveness of our communication methods.

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  • 25. 

    __________________ in interpersonal relationships involves sharing information that is deliberate, significant and not known by others 

    • A.

      A) Non-disclosure

    • B.

      B) Self-Disclosure

    • C.

      C) Full Disclosure

    • D.

      D) Closure

    Correct Answer
    B. B) Self-Disclosure
    Explanation
    Self-disclosure in interpersonal relationships involves sharing information that is deliberate, significant, and not known by others. This means that individuals willingly reveal personal thoughts, feelings, and experiences to others, creating a deeper level of intimacy and trust. Self-disclosure allows individuals to establish a connection and understanding with others by sharing unique and personal information that is not readily available to everyone. It fosters a sense of vulnerability and openness, ultimately strengthening the bond between individuals in a relationship.

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  • 26. 

    Language that has two equally plausible meanings is termed _______________  

    • A.

      A) Equivocal

    • B.

      B) Harmonious

    • C.

      C) Synergistic

    • D.

      D) Collaborative

    Correct Answer
    A. A) Equivocal
    Explanation
    The correct answer is A) Equivocal. Equivocal means having two equally plausible meanings or interpretations. Therefore, it is the most suitable term to describe a language that has two equally plausible meanings. Harmonious, synergistic, and collaborative do not convey the same meaning as equivocal and are not appropriate in this context.

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  • 27. 

    ______________________ climates develop from the types of messages and reflect how valued people feel; in turn, the type of climate adds to or detracts from relational satisfaction. 

    • A.

      A) Tropical

    • B.

      B) Communication

    • C.

      C) Language

    Correct Answer
    B. B) Communication
    Explanation
    The given statement is discussing how climates develop from types of messages and how they affect relational satisfaction. This implies that the focus is on the process of communication and its impact on relationships. The other options, tropical and language, do not align with the context of the statement and are therefore not the correct answer.

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  • 28. 

    ___________________ is defined as an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other parties in achieving their goals.  

    • A.

      A) Getting Along

    • B.

      B) Self-Disclosure

    • C.

      C) Conflict

    Correct Answer
    C. C) Conflict
    Explanation
    Conflict is defined as an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other parties in achieving their goals. This means that conflict occurs when there is a disagreement or clash between individuals or groups who have different goals and perceive that the other party is hindering their ability to achieve those goals. Conflict can arise in various settings and can be resolved through effective communication and negotiation.

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  • 29. 

    __________________ is the most distinguishing characteristic of win-lose problem solving. 

    • A.

      A) Communication

    • B.

      B) Nonverbal Communication

    • C.

      C) Power

    Correct Answer
    C. C) Power
    Explanation
    Power is the most distinguishing characteristic of win-lose problem solving because in win-lose situations, the goal is for one party to come out as the winner while the other party loses. Power plays a crucial role in determining the outcome of such situations, as the party with more power is more likely to achieve their desired outcome at the expense of the other party. Communication and nonverbal communication may be important factors in win-lose problem solving, but power ultimately determines the dynamics and results of the negotiation or conflict resolution process.

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  • 30. 

    True or False: When thinking about Gibb categories, Neutrality indicates indifference, whereas empathy implies acceptance of feelings.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Neutrality in Gibb categories refers to remaining impartial and not taking sides, which can be interpreted as indifference. On the other hand, empathy involves understanding and accepting the feelings of others without judgment. Therefore, the statement that neutrality indicates indifference and empathy implies acceptance of feelings is true.

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  • 31. 

    In order to frame a conflict in such a way that a win-win solution is likely, it is necessary to think in terms of the ____________ of each person.  

    • A.

      A) Neutrality

    • B.

      B) Needs

    • C.

      C) Empathy

    Correct Answer
    B. B) Needs
    Explanation
    To frame a conflict in a way that a win-win solution is possible, it is important to consider the needs of each person involved. By understanding and addressing the underlying needs of each party, it becomes possible to find a solution that satisfies everyone's interests and promotes cooperation. Neutrality may not be sufficient to achieve a win-win outcome, as it does not actively address the specific needs of each person. Empathy is important in understanding the emotions and perspectives of others, but it alone may not lead to a solution that meets everyone's needs. Therefore, focusing on the needs of each person is crucial in creating a win-win situation.

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  • 32. 

    True or False: Affinity, respect, immediacy, and control can affect relational messages by adding or subtracting dimensions. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Affinity, respect, immediacy, and control can indeed affect relational messages by adding or subtracting dimensions. Affinity refers to the level of liking or closeness between individuals, which can enhance or diminish the effectiveness of relational messages. Respect is crucial in maintaining positive relationships, and its presence or absence can significantly impact how relational messages are received. Immediacy refers to the degree of perceived physical or psychological closeness, and it can influence the level of trust and understanding in a relationship. Lastly, control refers to the balance of power and influence within a relationship, and it can shape the dynamics of relational messages.

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  • 33. 

    ______________________refers to the use and structure of time.  

    • A.

      A) Proxemics

    • B.

      B) Chronemics

    • C.

      C) Kinesics

    • D.

      D) Paralanguage

    Correct Answer
    B. B) Chronemics
    Explanation
    Chronemics refers to the use and structure of time. It is the study of how individuals perceive, use, and structure time in their interactions. This includes understanding cultural differences in time perception, such as the importance of punctuality or the concept of "flexible time." Chronemics also examines the use of time in nonverbal communication, such as the timing of pauses or the speed of speech. Overall, chronemics plays a crucial role in communication and can greatly impact how individuals understand and interpret messages.

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  • 34. 

    ______________________  requires the following steps: identify your problem and unmet needs, make a date, describe your problem and needs, check back with your partner, solicit partner's needs, check understanding, negotiate, and follow up.  

    • A.

      A) Listening

    • B.

      B) Lose-Lose

    • C.

      C) Win-Lose

    • D.

      D) Win-Win

    Correct Answer
    D. D) Win-Win
    Explanation
    The given steps, such as identifying the problem and needs, describing them, checking back with the partner, soliciting their needs, checking understanding, negotiating, and following up, indicate a cooperative and collaborative approach. This approach focuses on finding a solution that benefits both parties involved, which is the essence of a win-win situation. Therefore, the correct answer is D) Win-Win.

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  • 35. 

    Hinting at a message instead of expressing thoughts and feelings directly is described as __________________________. 

    • A.

      A) Direct Communication

    • B.

      B) Metacommunication

    • C.

      C) Indirect Communication

    • D.

      D) Paralanguage

    Correct Answer
    C. C) Indirect Communication
    Explanation
    Indirect communication refers to the act of hinting at a message rather than expressing thoughts and feelings directly. This can be done through nonverbal cues, such as body language or facial expressions, or through subtle verbal hints. It is a way of conveying information without being explicit or straightforward.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 21, 2016
    Quiz Created by
    Fire03
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