Chapter 15 - Scalp care, Shampooing & Conditioning

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Chapter 15 - Scalp care, Shampooing & Conditioning - Quiz

Total Question = 45


Questions and Answers
  • 1. 

    When does scalp massage usually begin?

    • A.

      After the conditioning service

    • B.

      During the shampoo

    • C.

      During the conditioning service

    • D.

      Before the shampoo

    Correct Answer
    C. During the conditioning service
    Explanation
    Scalp massage usually begins during the conditioning service. This is because the conditioning service involves the application of a conditioner or treatment to the hair and scalp. Massaging the scalp during this step helps to stimulate blood circulation, relax the muscles, and promote the absorption of the conditioning product. It also provides a soothing and enjoyable experience for the client.

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  • 2. 

    Which of the following is NOT a common cause of dry scalp?

    • A.

      Sebum

    • B.

      Chemicals

    • C.

      Sun exposure 

    • D.

      Harsh soaps

    Correct Answer
    A. Sebum
    Explanation
    Sebum is not a common cause of dry scalp because sebum is the natural oil produced by the scalp to moisturize and protect the hair and scalp. Dry scalp occurs when there is a lack of moisture in the scalp, which can be caused by factors such as chemicals, sun exposure, and harsh soaps.

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  • 3. 

    You should NOT shampoo a client’s hair if which of the following is present?

    • A.

      Oil

    • B.

      Controlled hypertension

    • C.

      Scalp abrasions

    • D.

      Dandruff

    Correct Answer
    C. Scalp abrasions
    Explanation
    Shampooing a client's hair should not be done if they have scalp abrasions. Scalp abrasions are open wounds or cuts on the scalp, and shampooing can cause further irritation and discomfort. It is important to avoid aggravating the abrasions and allow them to heal properly before shampooing the hair.

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  • 4. 

    What causes excessive scalp oiliness?

    • A.

      Overactive sudoriferous glands

    • B.

      Overactive sebaceous glands

    • C.

      Lack of exercise

    • D.

      Strong blood circulation

    Correct Answer
    B. Overactive sebaceous glands
    Explanation
    Excessive scalp oiliness is caused by overactive sebaceous glands. Sebaceous glands are responsible for producing sebum, which is a natural oil that helps to moisturize and protect the scalp and hair. However, when these glands become overactive, they produce an excessive amount of sebum, leading to oily scalp. This can be caused by various factors such as hormonal imbalances, genetics, stress, and certain medications. It is important to manage scalp oiliness through proper hair care and hygiene to prevent issues like greasy hair, dandruff, and scalp infections.

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  • 5. 

    Which of the following is classified as a universal solvent?

    • A.

      Water

    • B.

      Alcohol

    • C.

      Bleach

    • D.

      Peroxide

    Correct Answer
    A. Water
    Explanation
    Water is classified as a universal solvent because it has the ability to dissolve a wide range of substances. This is due to its unique molecular structure, which allows it to form hydrogen bonds with other molecules. These hydrogen bonds break apart the solute particles and surround them, allowing them to be dispersed evenly throughout the water. Water's polarity and high dielectric constant also contribute to its effectiveness as a solvent. As a result, water is able to dissolve many different types of solutes, making it a universal solvent.

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  • 6. 

    Correct hair brushing does all of the following EXCEPT?

    • A.

      Help remove dust & dirt from the hair

    • B.

      Prepare the hair for a bleach lightening service

    • C.

      Give hair added shine

    • D.

      Stimulate blood circulation to the scalp

    Correct Answer
    B. Prepare the hair for a bleach lightening service
    Explanation
    Hair brushing helps remove dust and dirt from the hair by loosening and detangling the strands, making it easier to wash them away. It also stimulates blood circulation to the scalp, promoting hair growth and overall scalp health. Additionally, brushing can distribute natural oils from the scalp to the ends of the hair, giving it added shine. However, preparing the hair for a bleach lightening service involves different steps such as applying protective products and sectioning the hair, which are not directly related to brushing.

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  • 7. 

    Which type of shampoo is designed to repair damaged & brittle hair?

    • A.

      Strengthening

    • B.

      Dry

    • C.

      Clarifying

    • D.

      Moisturizing

    Correct Answer
    A. Strengthening
    Explanation
    Strengthening shampoo is designed to repair damaged and brittle hair. It contains ingredients that help to strengthen the hair shaft and prevent breakage. This type of shampoo typically contains proteins and vitamins that nourish and fortify the hair, making it stronger and less prone to damage. By using a strengthening shampoo regularly, damaged and brittle hair can become healthier and more resilient.

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  • 8. 

    Which type of shampoo is used to help return hair to the correct pH after a chemical interaction?

    • A.

      Color-enhancing

    • B.

      Balancing

    • C.

      Sulfate-free

    • D.

      Neutralizing

    Correct Answer
    D. Neutralizing
    Explanation
    Neutralizing shampoo is used to help return hair to the correct pH after a chemical interaction. Chemical treatments such as coloring, perming, or relaxing can alter the pH balance of the hair, making it more acidic or alkaline. Neutralizing shampoo contains ingredients that help restore the hair's natural pH level by neutralizing any residual chemicals left on the hair after the treatment. This helps to maintain the health and integrity of the hair, preventing damage and promoting shine and manageability.

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  • 9. 

    If the water for your salon comes from a well, it is most likely ________ water?

    • A.

      Soft

    • B.

      Distilled

    • C.

      Sedimented

    • D.

      Hard

    Correct Answer
    D. Hard
    Explanation
    If the water for a salon comes from a well, it is most likely hard water. Hard water contains a high concentration of minerals, such as calcium and magnesium. These minerals can cause issues like dryness, buildup on hair and skin, and can make it difficult for soaps and shampoos to lather effectively.

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  • 10. 

    As a general rule?

    • A.

      Oily hair needs to be shampooed more often than normal hair

    • B.

      Oily hair should never be shampooed

    • C.

      Normal hair needs to be shampooed more often than oily hair

    • D.

      Dry hair needs to be shampooed more often than oily hair

    Correct Answer
    A. Oily hair needs to be shampooed more often than normal hair
    Explanation
    Oily hair needs to be shampooed more often than normal hair because the excess oil produced by the scalp can make the hair look greasy and dirty. Shampooing helps to remove the oil and refresh the hair. Normal hair, on the other hand, does not produce as much oil, so it does not need to be shampooed as frequently.

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  • 11. 

    Which type of product is appropriate for a dry scalp treatment?

    • A.

      High detergent-based cleanser

    • B.

      Product containing emollients

    • C.

      Lotion with a high alcohol content

    • D.

      Product containing sulfated-oil base

    Correct Answer
    B. Product containing emollients
    Explanation
    A dry scalp requires moisturization and hydration to alleviate the dryness and itchiness. Emollients are substances that help to soften and soothe the skin, making them suitable for treating a dry scalp. They provide a barrier to lock in moisture and prevent further dehydration. High detergent-based cleansers, lotions with high alcohol content, and products containing sulfated-oil base can further strip the scalp of its natural oils and worsen the dryness. Therefore, a product containing emollients would be the most appropriate choice for treating a dry scalp.

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  • 12. 

    The second ingredient most shampoos have in common is the primary surfactant or?

    • A.

      Artificial color

    • B.

      Conditioning agent

    • C.

      Deionized water

    • D.

      Base detergent

    Correct Answer
    D. Base detergent
    Explanation
    Most shampoos have a primary surfactant as their second ingredient. A surfactant is a substance that helps to remove dirt and oil from the hair and scalp. It acts as a detergent, allowing water to mix with oil and dirt so that they can be rinsed away. Therefore, the correct answer is "Base detergent."

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  • 13. 

    When preforming a shampoo draping, you should?

    • A.

      Position the cape on the outside of the shampoo chair

    • B.

      Drape the client with a styling cape

    • C.

      Use one terry cloth towel to protect the client from getting wet

    • D.

      Apply a paper neck strip

    Correct Answer
    A. Position the cape on the outside of the shampoo chair
    Explanation
    When performing a shampoo draping, it is important to position the cape on the outside of the shampoo chair. This ensures that the client's clothing is protected from any water or shampoo that may splash during the process. Placing the cape on the outside also allows for easy removal and prevents any discomfort for the client.

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  • 14. 

    The key to determining which shampoo will leave the client’s hair shiny & manageable is?

    • A.

      Personal preference

    • B.

      Manufacturer's directions

    • C.

      The list of ingredients

    • D.

      Personal recommendation 

    Correct Answer
    C. The list of ingredients
    Explanation
    The list of ingredients is the key to determining which shampoo will leave the client's hair shiny and manageable. This is because different ingredients have different effects on the hair. For example, certain ingredients like oils or silicones can help to add shine and manageability to the hair. By looking at the list of ingredients, one can determine if the shampoo contains these beneficial ingredients and choose accordingly. Personal preference, manufacturer's directions, and personal recommendation may also play a role, but ultimately it is the ingredients that have the most direct impact on the outcome of the shampoo.

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  • 15. 

    The oil-attracting tail of a surfactant molecule is termed?

    • A.

      Primary

    • B.

      Deionized

    • C.

      Lipophilic

    • D.

      Hydrophilic

    Correct Answer
    C. Lipophilic
    Explanation
    The oil-attracting tail of a surfactant molecule is termed "lipophilic" because it has an affinity for oil or other nonpolar substances. This means that the tail is hydrophobic, or repels water, and is attracted to and soluble in lipids or oils. This property allows surfactants to interact with both water and oil, making them effective at reducing surface tension and allowing oil and water to mix.

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  • 16. 

    Where should you begin shampooing a client’s hair?

    • A.

      Sides

    • B.

      Apex

    • C.

      Nape

    • D.

      Hairline

    Correct Answer
    D. Hairline
    Explanation
    When shampooing a client's hair, it is important to begin at the hairline. This is because the hairline is the area where the most oil, dirt, and product buildup tends to accumulate. By starting at the hairline, you can effectively cleanse this area and ensure that the client's hair is thoroughly cleaned. Additionally, starting at the hairline allows for a more systematic and organized approach to shampooing the rest of the hair.

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  • 17. 

    What type of product is a special chemical agent applied to the hair to deposit protein or moisturizer?

    • A.

      Thermal protector

    • B.

      Scalp astringent lotion

    • C.

      Dry shampoo

    • D.

      Conditioner

    Correct Answer
    D. Conditioner
    Explanation
    Conditioner is a type of product that is applied to the hair to deposit protein or moisturizer. It helps to improve the texture and appearance of the hair by providing hydration and nourishment. Conditioner is typically used after shampooing to replenish moisture and nutrients that may have been stripped away during the cleansing process. It helps to make the hair softer, smoother, and more manageable.

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  • 18. 

    When performing a scalp massage, you should?

    • A.

      Maintain contact with the head at all times

    • B.

      Use a strong touch

    • C.

      Keep your fingers stiff

    • D.

      Use rapid motions

    Correct Answer
    A. Maintain contact with the head at all times
    Explanation
    When performing a scalp massage, it is important to maintain contact with the head at all times. This ensures that the massage is continuous and uninterrupted, allowing for a more relaxing and effective experience for the recipient. By keeping contact with the head, the massage therapist can also better gauge the pressure and adjust accordingly to provide the right amount of stimulation and comfort. This also helps to create a sense of trust and safety for the client, enhancing the overall massage experience.

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  • 19. 

    Hair that has been lightened, colored or permed is categorized as?

    • A.

      Normal

    • B.

      Oily

    • C.

      Chemically treated

    • D.

      Dry

    Correct Answer
    C. Chemically treated
    Explanation
    Hair that has been lightened, colored, or permed undergoes a chemical process that alters its natural state. This chemical treatment changes the structure and composition of the hair, making it different from normal hair. Therefore, hair that has been lightened, colored, or permed is categorized as chemically treated.

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  • 20. 

    A ________ conditioner is a deep, penetrating conditioner that restores protein & moisture?

    • A.

      Treatment

    • B.

      Leave-in

    • C.

      Cleansing

    • D.

      Rinse-out

    Correct Answer
    A. Treatment
    Explanation
    A treatment conditioner is a deep, penetrating conditioner that restores protein and moisture to the hair. Unlike regular conditioners, which primarily focus on detangling and softening the hair, a treatment conditioner goes beyond the surface level to repair and nourish the hair from within. It is designed to address specific hair concerns such as damage, dryness, or breakage, and typically requires a longer application time for maximum effectiveness. By using a treatment conditioner, individuals can improve the overall health and appearance of their hair by replenishing essential nutrients and strengthening the hair strands.

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  • 21. 

    How often should the hair be shampooed?

    • A.

      Daily 

    • B.

      Once a week

    • C.

      Twice a day

    • D.

      As often as necessary to remove dirt, oils & product buildup

    Correct Answer
    D. As often as necessary to remove dirt, oils & product buildup
    Explanation
    The correct answer is "As often as necessary to remove dirt, oils & product buildup". This answer acknowledges that the frequency of shampooing hair depends on individual needs and varies from person to person. Some people may need to shampoo their hair daily due to oily scalp or regular exposure to dirt and pollutants, while others may only need to shampoo once a week if they have dry hair or less buildup. Therefore, the frequency of shampooing should be determined by the need to remove dirt, oils, and product buildup from the hair.

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  • 22. 

    You should use _________ water to rinse the shampoo out of client’s hair?

    • A.

      Cold

    • B.

      Cool

    • C.

      Warm

    • D.

      Hot

    Correct Answer
    C. Warm
    Explanation
    Warm water should be used to rinse the shampoo out of a client's hair. Warm water helps to open up the hair cuticles, allowing the shampoo to effectively clean the hair and scalp. It also helps to remove any dirt, oil, and product buildup. Using warm water ensures that the hair is thoroughly cleansed and ready for conditioning or further styling.

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  • 23. 

    When performing a shampoo, the most important rule regarding posture is to always?

    • A.

      Relax your abdomen 

    • B.

      Use only your fingertips 

    • C.

      Keep your wrists flexed

    • D.

      Keep your shoulders back

    Correct Answer
    D. Keep your shoulders back
    Explanation
    Keeping your shoulders back is the most important rule regarding posture when performing a shampoo. This is because maintaining proper shoulder alignment helps to prevent strain and tension in the neck, shoulders, and upper back. It also promotes good posture and prevents slouching, which can lead to musculoskeletal issues over time. By keeping the shoulders back, the shampooer can ensure a comfortable and ergonomic position while performing the task.

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  • 24. 

    Which water treatment process is often used in the manufacturing of cosmetics?

    • A.

      Filtration

    • B.

      Sedimentation

    • C.

      Distillation

    • D.

      Chlorination

    Correct Answer
    C. Distillation
    Explanation
    Distillation is often used in the manufacturing of cosmetics as a water treatment process. Distillation involves heating the water to create steam, which is then cooled and condensed back into liquid form. This process helps to remove impurities and contaminants from the water, ensuring that it is clean and pure. In the manufacturing of cosmetics, it is important to use purified water to maintain the quality and safety of the products. Distillation is an effective method for achieving this purification.

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  • 25. 

    Modern antidandruff shampoos, conditioners & tropical lotions contain ______ agents?

    • A.

      Antifungal

    • B.

      Antibacterial

    • C.

      Antiparasitic

    • D.

      Antiviral

    Correct Answer
    A. Antifungal
    Explanation
    Modern antidandruff shampoos, conditioners, and tropical lotions contain antifungal agents. This is because dandruff is often caused by a fungal infection on the scalp, specifically a yeast called Malassezia. Antifungal agents help to eliminate this yeast and reduce dandruff symptoms. Antibacterial agents would not be effective against dandruff caused by fungi, and antiparasitic and antiviral agents are not typically used in the treatment of dandruff.

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  • 26. 

    A _________ shampoo is designed to make hair appear smooth & shiny & to improve its manageability?

    • A.

      Clarifying

    • B.

      Balancing

    • C.

      Conditioning

    • D.

      Medicated

    Correct Answer
    C. Conditioning
    Explanation
    A conditioning shampoo is designed to make hair appear smooth and shiny and to improve its manageability. It contains ingredients that provide moisture and nourishment to the hair, helping to reduce frizz and tangles. Conditioning shampoos often contain ingredients like oils, proteins, and vitamins that help to repair and strengthen the hair, leaving it soft, silky, and easier to style.

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  • 27. 

    What is the first step of the post-service procedure?

    • A.

      Advise the client about proper at-home maintenance

    • B.

      Schedule the next appointment

    • C.

      Recommend home care products

    • D.

      Determine whether the client is satisfied

    Correct Answer
    D. Determine whether the client is satisfied
    Explanation
    The first step of the post-service procedure is to determine whether the client is satisfied. This is important because it allows the service provider to assess the client's level of satisfaction and address any concerns or issues that may have arisen during the service. By determining client satisfaction, the service provider can ensure that the client's needs and expectations have been met, and take appropriate action if necessary. Advising the client about proper at-home maintenance, scheduling the next appointment, and recommending home care products are all important steps in the post-service procedure, but they come after determining client satisfaction.

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  • 28. 

    What are the two basic requirements for a healthy scalp?

    • A.

      Stimulation and relaxation

    • B.

      Heat & relaxation

    • C.

      Cleanliness & heat

    • D.

      Cleanliness & stimulation

    Correct Answer
    D. Cleanliness & stimulation
    Explanation
    Cleanliness and stimulation are the two basic requirements for a healthy scalp. Cleanliness ensures that the scalp is free from dirt, oil, and other impurities that can clog the hair follicles and lead to issues like dandruff or scalp infections. Stimulation, on the other hand, improves blood circulation to the scalp, which nourishes the hair follicles and promotes healthy hair growth. Massaging the scalp or using products that stimulate the scalp can help in achieving this. Therefore, maintaining cleanliness and providing regular stimulation are essential for a healthy scalp.

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  • 29. 

    A shampoo with a pH of _______ closely matches the ideal pH of hair?

    • A.

      10

    • B.

      3

    • C.

      8

    • D.

      6

    Correct Answer
    D. 6
    Explanation
    A shampoo with a pH of 6 closely matches the ideal pH of hair. The ideal pH of hair is slightly acidic, ranging from 4.5 to 5.5. Shampoos with a pH close to this range help to maintain the natural acidity of the hair, which is important for its health and appearance. A pH of 6 is slightly higher than the ideal range, but it is still considered suitable for hair care as it is not too alkaline or harsh on the hair.

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  • 30. 

    Which of the following is the most widely purchased of all hair care products?

    • A.

      Conditioning products

    • B.

      Shampoo products

    • C.

      Hair gels

    • D.

      Semipermanent haircolor

    Correct Answer
    B. Shampoo products
    Explanation
    Shampoo products are the most widely purchased of all hair care products because they are essential for maintaining cleanliness and hygiene of the hair. Shampoo helps to remove dirt, oil, and product buildup from the scalp and hair, leaving them clean and refreshed. It is a basic necessity for hair care and is used by people of all ages and hair types. Conditioning products, hair gels, and semipermanent haircolor are also commonly used, but they are not as universally used or necessary as shampoo.

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  • 31. 

    A(n) _____ absorbs moisture or promotes the retention of moisture?

    • A.

      Humectant

    • B.

      Thermal protector 

    • C.

      Scalp astringent lotion

    • D.

      Alcohol-based astringent 

    Correct Answer
    A. Humectant
    Explanation
    A humectant is a substance that absorbs moisture or promotes the retention of moisture. It is commonly used in skincare and haircare products to hydrate and moisturize the skin or hair. Humectants work by attracting water molecules from the environment and binding them to the skin or hair, helping to keep them hydrated and preventing dryness. They are often used in products such as moisturizers, conditioners, and serums to provide long-lasting hydration and improve the overall moisture balance of the skin or hair.

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  • 32. 

    The more alkaline the shampoo?

    • A.

      The closer it is to the ideal pH of hair

    • B.

      The stronger & harsher it is

    • C.

      The closer it is to the pH of water

    • D.

      The more gentle it is

    Correct Answer
    B. The stronger & harsher it is
    Explanation
    The more alkaline the shampoo, the stronger and harsher it is. This is because alkaline substances have a higher pH level, which means they are more basic and less acidic. Shampoos with a higher alkaline pH can strip away natural oils and moisture from the hair, leading to dryness and damage. Therefore, a shampoo with a higher alkaline pH is considered stronger and harsher on the hair.

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  • 33. 

    What is the purpose of a general scalp treatment?

    • A.

      To open the lymph vessels to stimulate the flow of lymph

    • B.

      To help the client relax both physically & mentally

    • C.

      To stimulate the follicle to increase circulation & hair growth 

    • D.

      To maintain the scalp & hair in a clean &b healthy condition

    Correct Answer
    D. To maintain the scalp & hair in a clean &b healthy condition
    Explanation
    A general scalp treatment is performed to maintain the scalp and hair in a clean and healthy condition. This treatment involves cleansing the scalp to remove dirt, oil, and product buildup, which can lead to scalp issues such as dandruff or dryness. It also helps to improve blood circulation in the scalp, which promotes hair growth. Additionally, a scalp treatment can help to balance the scalp's pH levels and nourish the hair follicles, resulting in healthier and stronger hair.

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  • 34. 

    A ________ is used to remove oil accumulation from the scalp?

    • A.

      Scalp astringent lotion

    • B.

      Spray-on thermal protector 

    • C.

      Scalp conditioner 

    • D.

      Medicated scalp lotion

    Correct Answer
    A. Scalp astringent lotion
    Explanation
    A scalp astringent lotion is used to remove oil accumulation from the scalp. It helps to cleanse the scalp and remove excess oil, which can lead to greasy hair and scalp problems. The astringent properties of the lotion help to tighten the pores on the scalp, reducing oil production and promoting a healthier scalp environment. Regular use of a scalp astringent lotion can help to balance the scalp's oil levels and prevent buildup, leaving the hair and scalp feeling refreshed and clean.

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  • 35. 

    The main difference between massage for relaxation & massage done in conjunction with a treatment is the?

    • A.

      Type of movement involved

    • B.

      Need for a physician's approval 

    • C.

      Products you use

    • D.

      Duration of the massage 

    Correct Answer
    C. Products you use
    Explanation
    The main difference between massage for relaxation and massage done in conjunction with a treatment is the products used. In a relaxation massage, typically oils or lotions are used to enhance the soothing and calming effects of the massage. On the other hand, in a massage done in conjunction with a treatment, specific products may be used to target a particular issue or condition, such as muscle soreness or inflammation. These products may include creams, gels, or essential oils that have therapeutic properties to aid in the treatment process.

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  • 36. 

    The shampoo service includes each of the following EXCEPT?

    • A.

      Scalp massage

    • B.

      Hot towel application 

    • C.

      Shampooing 

    • D.

      Conditioning

    Correct Answer
    B. Hot towel application 
    Explanation
    The shampoo service includes a scalp massage, shampooing, and conditioning. However, it does not include a hot towel application.

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  • 37. 

    To detangle wet hair after the shampoo process, you should use a?

    • A.

      Thick natural bristle brush

    • B.

      Hair pick

    • C.

      Styling brush

    • D.

      Wide-toothed comb

    Correct Answer
    D. Wide-toothed comb
    Explanation
    A wide-toothed comb is the best tool to detangle wet hair after shampooing because it allows for gentle and easy combing without causing breakage or damage to the hair. The wide gaps between the teeth of the comb prevent hair from getting caught and pulled, making it ideal for wet hair which is more prone to breakage. Additionally, the comb helps to evenly distribute conditioner or other hair products throughout the hair while detangling, resulting in smoother and more manageable hair.

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  • 38. 

    The hydrophilic end of a surfactant molecule is considered the?

    • A.

      Water-attracting head

    • B.

      Oil-attracting tail

    • C.

      Oil-resistant end

    • D.

      Water-resistant end

    Correct Answer
    A. Water-attracting head
    Explanation
    The hydrophilic end of a surfactant molecule is considered the water-attracting head because it has an affinity for water molecules. Surfactants are molecules that have both hydrophilic and hydrophobic properties, allowing them to interact with both water and oil. The hydrophilic head is typically charged or polar, making it soluble in water and capable of forming hydrogen bonds with water molecules. This property allows surfactants to lower the surface tension of water and facilitate the mixing of water with other substances, such as oils.

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  • 39. 

    The overlapping layers or scales of natural bristle brushes are used to?

    • A.

      Dry the hair shaft 

    • B.

      Clean & add luster to the hair

    • C.

      Loosen scales from the scalp

    • D.

      Strip the hair in preparation for coloring 

    Correct Answer
    B. Clean & add luster to the hair
    Explanation
    The overlapping layers or scales of natural bristle brushes are used to clean and add luster to the hair. The bristles of the brush help to remove dirt, dust, and product buildup from the hair, leaving it clean and shiny. The overlapping scales of the bristles also help to distribute the natural oils from the scalp throughout the hair, adding moisture and enhancing its natural shine.

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  • 40. 

    The main ingredient in most shampoos is ________ water?

    • A.

      Chlorinated

    • B.

      Distilled

    • C.

      Deionized

    • D.

      Mineral

    Correct Answer
    C. Deionized
    Explanation
    Deionized water is the main ingredient in most shampoos because it is free from impurities and minerals. It undergoes a process called deionization, which removes all the ions present in the water. This makes deionized water highly purified and suitable for use in cosmetic products like shampoos. It helps to prevent build-up and residue on the hair, providing a more effective and gentle cleansing experience.

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  • 41. 

    What should you do if a client requests a dry scalp treatment & you notice that he or she has reddened scalp irritations?

    • A.

      Apply an antibacterial ointment 

    • B.

      Refer the client to a physician 

    • C.

      Use a gentle shampoo & conditioner

    • D.

      Recommend an oily scalp treatment instad

    Correct Answer
    B. Refer the client to a physician 
    Explanation
    If a client requests a dry scalp treatment and you notice that he or she has reddened scalp irritations, it is important to refer the client to a physician. Reddened scalp irritations could be a sign of a more serious underlying condition, such as an infection or dermatitis. A physician will be able to properly diagnose the issue and provide appropriate treatment. Applying an antibacterial ointment or using a gentle shampoo and conditioner may not address the root cause of the problem and could potentially worsen the condition. Recommending an oily scalp treatment instead may also not be suitable for the client's specific condition.

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  • 42. 

    Each day, you should ensure that the disinfection container is filled with clean disinfectant solution at least ________ minutes before your first service?

    • A.

      15

    • B.

      30

    • C.

      5

    • D.

      20

    Correct Answer
    D. 20
    Explanation
    To ensure proper disinfection, it is recommended to fill the disinfection container with clean disinfectant solution at least 20 minutes before the first service. This allows sufficient time for the disinfectant to be properly mixed and ready for use. Filling the container in advance ensures that the disinfectant solution is at its maximum effectiveness when it is needed for use.

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  • 43. 

    Which of the following is NOT a common shampoo additive?

    • A.

      Perfumes

    • B.

      Preservatives

    • C.

      Proteins

    • D.

      Water

    Correct Answer
    D. Water
    Explanation
    Water is not considered a shampoo additive because it is the base ingredient of most shampoos. Shampoos are primarily water-based formulations, with water serving as the solvent and carrier for other active and inactive ingredients. While perfumes, preservatives, and proteins are commonly added to shampoos to provide fragrance, extend shelf life, and enhance hair health, water is an essential component that forms the bulk of the product.

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  • 44. 

    The process in which water passes through a porous substance to remove suspended materials is called?

    • A.

      Filtration

    • B.

      Sedimentation

    • C.

      Distillation

    • D.

      Chlorination

    Correct Answer
    A. Filtration
    Explanation
    Filtration is the correct answer because it is the process in which water passes through a porous substance, such as a filter, to remove suspended materials. This method is commonly used in water treatment plants to remove particles, debris, and impurities from the water, resulting in cleaner and clearer water. Sedimentation is the process of settling suspended particles in water, distillation is the process of separating liquids through vaporization and condensation, and chlorination is the process of adding chlorine to water to disinfect it.

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  • 45. 

    What is the first step of the pre-service procedure?

    • A.

      Disinfect your station & client chair

    • B.

      Put on fresh pair of gloves

    • C.

      Collect all implements you will use during the service

    • D.

      Clean all tools & implements

    Correct Answer
    B. Put on fresh pair of gloves
    Explanation
    The first step of the pre-service procedure is to put on a fresh pair of gloves. This is important to ensure proper hygiene and prevent the spread of any germs or bacteria. Gloves create a barrier between the technician and the client, minimizing the risk of contamination. By wearing fresh gloves, the technician can ensure a clean and safe environment for both themselves and the client.

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