User Experience & Why IT Matters
This quiz is based on the first chapter of The Elements of User Experience by Jesse James Garrett.
- 1.According to J.J. Garrett, the term user experience is…
- A.
"The feeling a product gives you when you use it for important tasks."
- B.
"The experience a product creates for people who use it in the real world."
- C.
"The sensory enjoyment a product provides in terms of aesthetic appeal and function."
- D.
The way we use products to be more efficient in our daily lives.
- E.
(all of the above)
- F.
(none of the above)
- 2.In user experience design, "form follows function".
- A.
True
- B.
False
- 3.In user experience design, the design of a product is dictated by the…
- A.
Concerns for functionality
- B.
Psychology and behavior of the user
- C.
Need to create exciting forms that capture attention
- D.
Process of iteration and improvement
- E.
(all of the above)
- F.
(none of the above)
- 4.A type of question a UX designer would ask is…
- A.
"Is the button too small for such an important task?"
- B.
"Is the grip of this drill too sticky for humid weather?"
- C.
"Are there too many features in this coffee maker?"
- D.
"Is there anyway to make this product smaller?"
- E.
(all of the above)
- F.
(none of the above)
- 5.According to Garrett, when users have a hard time using complicated pieces of technology they…
- A.
Switch to a competing product.
- B.
Feel apathetic but keep trying.
- C.
Get angry and want to give up.
- D.
Blame themselves and feel stupid.
- E.
(all of the above)
- F.
(none of the above)
- 6.When thought is put into user experience…
- A.
It provides an essential, sustainable competitive advantage for a company
- B.
It gains the attention of market forces who care about innovation
- C.
People think more about their future goals related to the product
- D.
It helps reduce the time a product is in development
- E.
(all of the above)
- 7.User experience is important for companies because it…
- A.
Forms the customer's impression of a company's offerings
- B.
Differentiates itself from the competition
- C.
Determines whether a customer will come back
- D.
(all of the above)
- E.
(none of the above)
- 8.Websites fall into one of these two categories (sometimes a blend of both)…
- A.
Content | functional
- B.
Interactive | non-interactive
- C.
Visual based | text based
- D.
User-centered | customer-centered
- 9.ROI stands for…
- A.
Revenue only instance
- B.
Return on investment
- C.
Rare occurrence information
- D.
Ready on inventory
- E.
(none of the above)
- 10.When a business has a lot of information to organize and present to customers, the first person to begin grouping, tagging and categorizing the content is the…
- A.
UI Designer
- B.
UX Designer
- C.
Information Architect
- D.
Interaction Developer
- E.
(none of the above)
- 11."Any user experience effort aims to improve efficiency. This basically comes in two key forms: helping people work harder and helping them make important decisions."
- A.
True
- B.
False
- 12."User-centered design" is…
- A.
Thinking about what functionality users want in your product design.
- B.
Taking the user into account every step of the way as you design a product.
- C.
Wanting to help users appreciate the nuance in your products.
- D.
Helping users to accomplish their ideals as they relate to your product.
- 13.A common way to measure ROI is looking at the…
- A.
Generic numbers for accounts
- B.
MLP forms
- C.
Conversion rate
- D.
Static issuance of users
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