User Experience & Why IT Matters

13 Questions | Total Attempts: 804

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User Experience Quizzes & Trivia

This quiz is based on the first chapter of The Elements of User Experience by Jesse James Garrett.


Questions and Answers
  • 1. 
    According to J.J. Garrett, the term user experience is…
    • A. 

      "The feeling a product gives you when you use it for important tasks."

    • B. 

      "The experience a product creates for people who use it in the real world."

    • C. 

      "The sensory enjoyment a product provides in terms of aesthetic appeal and function."

    • D. 

      The way we use products to be more efficient in our daily lives.

    • E. 

      (all of the above)

    • F. 

      (none of the above)

  • 2. 
    In user experience design, "form follows function".
    • A. 

      True

    • B. 

      False

  • 3. 
    In user experience design, the design of a product is dictated by the…
    • A. 

      Concerns for functionality

    • B. 

      Psychology and behavior of the user

    • C. 

      Need to create exciting forms that capture attention

    • D. 

      Process of iteration and improvement

    • E. 

      (all of the above)

    • F. 

      (none of the above)

  • 4. 
    A type of question a UX designer would ask is…
    • A. 

      "Is the button too small for such an important task?"

    • B. 

      "Is the grip of this drill too sticky for humid weather?"

    • C. 

      "Are there too many features in this coffee maker?"

    • D. 

      "Is there anyway to make this product smaller?"

    • E. 

      (all of the above)

    • F. 

      (none of the above)

  • 5. 
    According to Garrett, when users have a hard time using complicated pieces of technology they…
    • A. 

      Switch to a competing product.

    • B. 

      Feel apathetic but keep trying.

    • C. 

      Get angry and want to give up.

    • D. 

      Blame themselves and feel stupid.

    • E. 

      (all of the above)

    • F. 

      (none of the above)

  • 6. 
    When thought is put into user experience…
    • A. 

      It provides an essential, sustainable competitive advantage for a company

    • B. 

      It gains the attention of market forces who care about innovation

    • C. 

      People think more about their future goals related to the product

    • D. 

      It helps reduce the time a product is in development

    • E. 

      (all of the above)

  • 7. 
    User experience is important for companies because it…
    • A. 

      Forms the customer's impression of a company's offerings

    • B. 

      Differentiates itself from the competition

    • C. 

      Determines whether a customer will come back

    • D. 

      (all of the above)

    • E. 

      (none of the above)

  • 8. 
    Websites fall into one of these two categories (sometimes a blend of both)…
    • A. 

      Content | functional

    • B. 

      Interactive | non-interactive

    • C. 

      Visual based | text based

    • D. 

      User-centered | customer-centered

  • 9. 
    ROI stands for…
    • A. 

      Revenue only instance

    • B. 

      Return on investment

    • C. 

      Rare occurrence information

    • D. 

      Ready on inventory

    • E. 

      (none of the above)

  • 10. 
    When a business has a lot of information to organize and present to customers, the first person to begin grouping, tagging and categorizing the content is the…
    • A. 

      UI Designer

    • B. 

      UX Designer

    • C. 

      Information Architect

    • D. 

      Interaction Developer

    • E. 

      (none of the above)

  • 11. 
    "Any user experience effort aims to improve efficiency. This basically comes in two key forms: helping people work harder and helping them make important decisions."
    • A. 

      True

    • B. 

      False

  • 12. 
    "User-centered design" is…
    • A. 

      Thinking about what functionality users want in your product design.

    • B. 

      Taking the user into account every step of the way as you design a product.

    • C. 

      Wanting to help users appreciate the nuance in your products.

    • D. 

      Helping users to accomplish their ideals as they relate to your product.

  • 13. 
    A common way to measure ROI is looking at the…
    • A. 

      Generic numbers for accounts

    • B. 

      MLP forms

    • C. 

      Conversion rate

    • D. 

      Static issuance of users

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