Ch 13 Managing Groups And Teams

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Ch 13 Managing groups and teams


Questions and Answers
  • 1. 

    MGMT 312

    • A.

      MGMT 312

    • B.

      NONE

    Correct Answer
    A. MGMT 312
  • 2. 

    --------------------------- (EIP): Any formal program that lets employees participate in formulationg important work decisions or in supervising all or part of their own work activities.

    Correct Answer
    employee involvement program
    Explanation
    An employee involvement program refers to a formal program that allows employees to actively participate in the decision-making process and have a say in important work decisions. This program also enables employees to supervise and manage their own work activities, giving them a sense of ownership and empowerment. This involvement helps foster a positive work environment, encourages employee engagement, and promotes a culture of collaboration and teamwork.

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  • 3. 

    ------------------- (G): Two or more persons who are interacting in such a way that each person influences and is influenced by each other person.

    Correct Answer
    group
    Explanation
    The given definition describes a group as a collection of individuals who interact with each other and have a mutual influence on one another. In a group, there is a reciprocal relationship where each person both affects and is affected by the other members. This definition highlights the interconnectedness and interdependence among the individuals within a group, emphasizing the dynamic nature of their interactions. Therefore, the correct answer for this question is "group."

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  • 4. 

    ------------------------ (T): A group of people committed to a common purpose set of performance goals, and approach for which the team members hold themselves mutually accountable.

    Correct Answer
    team
    Explanation
    The given statement defines a team as a group of individuals who share a common purpose, performance goals, and approach, and who hold themselves mutually accountable. This definition highlights the importance of collaboration, shared objectives, and accountability within a team.

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  • 5. 

    ----------------------- (GN): The informal rules that groups adopt to regulate and regularize group members behavior.

    Correct Answer
    group norms
    Explanation
    Group norms refer to the informal rules that are established within a group to regulate and regularize the behavior of its members. These norms are developed through shared experiences, values, and expectations within the group. They serve as guidelines for appropriate behavior, communication, and decision-making within the group. Group norms help to shape the group's culture and create a sense of cohesion and identity among its members.

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  • 6. 

    -------------------- (GC): The degree of interpersonal attractiveness within a group, dependent on factors like proximity, similarities, attraction among the individual group members, group size, intergroup competition, and agreement about goals.

    Correct Answer
    group cohesiveness
    Explanation
    Group cohesiveness refers to the degree of interpersonal attractiveness within a group. It is influenced by various factors such as proximity, similarities, attraction among group members, group size, intergroup competition, and agreement about goals. In other words, group cohesiveness is the measure of how closely knit or united a group is. When a group is cohesive, its members are more likely to work together, support each other, and achieve common objectives.

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  • 7. 

    ---------------------------- (ST): A team formed to work in the short term on a given issue such as increasing productivity.

    Correct Answer
    suggestion team
    Explanation
    The given answer, "suggestion team," is a suitable explanation for the team formed in the short term to work on a specific issue like increasing productivity. This team is likely assembled to gather ideas and suggestions from its members to address the given problem effectively. By pooling together different perspectives and expertise, the suggestion team can propose innovative solutions and recommendations to enhance productivity within the given timeframe.

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  • 8. 

    ----------------------- (PST): A team formed to identify and solve work-related problems.

    Correct Answer
    problem solving team
    Explanation
    A problem-solving team is a group of individuals who come together to specifically address and resolve work-related issues. This team is formed with the purpose of identifying problems, analyzing their root causes, and finding effective solutions. By working collaboratively, the team members can bring their diverse perspectives and expertise to the table, allowing for a comprehensive and well-rounded approach to problem-solving. This type of team is essential in promoting efficiency and productivity within an organization, as it ensures that challenges are addressed promptly and effectively.

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  • 9. 

    ----------------------- (QC): A team of 6 to 12 employees who meet about once per week on company time to slove problems affecting their work area.

    Correct Answer
    quality circle
    Explanation
    A quality circle is a group of 6 to 12 employees who come together on a regular basis, usually once a week, to address and solve problems that directly impact their work area. These employees collaborate and brainstorm ideas to improve processes, increase productivity, and enhance the overall quality of their work. The purpose of a quality circle is to encourage employee involvement and engagement in problem-solving, ultimately leading to continuous improvement within the organization.

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  • 10. 

    ------------------- (V): A small team that operates as a semiautonomous unit to create and develop a new idea.

    Correct Answer
    venture
    Explanation
    A venture refers to a small team that operates independently to create and develop a new idea. This team is often given autonomy to make decisions and take risks in order to bring the idea to fruition. Ventures are typically formed to explore innovative concepts and have the flexibility to adapt and pivot as needed.

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  • 11. 

    ------------------------- (TT): A work team composed of multinational members whose activities span many countries.

    Correct Answer
    transnational team
    Explanation
    A transnational team is a work team that consists of members from different countries and operates across multiple countries. This type of team is characterized by its diverse composition and its ability to work collaboratively across borders. The term "transnational" emphasizes the team's global nature and its ability to bridge cultural and geographical boundaries.

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  • 12. 

    ---------------------- (VT): groups of geographically and/or organizationally dispersed coworkers who interact using a combination of telecommunications and information technologies to accomplish an organizational task.

    Correct Answer
    virtual teams
    Explanation
    The term "virtual teams" refers to groups of coworkers who are geographically and/or organizationally dispersed but still collaborate and work together using telecommunications and information technologies. These teams use various tools and technologies to communicate, share information, and accomplish tasks, without the need for physical proximity. This allows organizations to leverage the skills and expertise of individuals from different locations, resulting in increased flexibility, efficiency, and productivity.

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  • 13. 

    ---------------------- (SDWT): A highly trained team of employees, including 6 to 18 people on average, who are fully responsible for turnign out a well defined segment of finished work.

    Correct Answer
    self directed work team
    Explanation
    The given correct answer is "self directed work team". This term refers to a group of employees who are highly trained and responsible for completing a specific segment of work. The team operates independently and has the authority to make decisions regarding their work. They are self-directed, meaning they have control over their own tasks and responsibilities. This type of team typically consists of 6 to 18 members on average.

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  • 14. 

    --------------------- (F): The teams and their leaders begin working out their specific responsibilities.

    Correct Answer
    forming
    Explanation
    This answer suggests that during the forming stage, teams and their leaders start to establish their specific roles and responsibilities. This stage is characterized by members getting to know each other, building relationships, and understanding what is expected of them within the team. It is the initial stage where individuals come together and start to form a cohesive group.

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  • 15. 

    -------------------------- (S): Questions typically arise regarding who is leading the team and what its structure and purpose should be.

    Correct Answer
    storming
    Explanation
    The given statement suggests that questions often arise about the leadership, structure, and purpose of a team. This indicates that the team is going through a stage of development called "storming." During this stage, team members may have conflicts and disagreements as they try to establish their roles and responsibilities within the team. Therefore, "storming" is the correct answer as it aligns with the information provided in the statement.

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  • 16. 

    ----------------------------- (N): Team members agree on purpose, structure, and leadership and are prepared to start performing.

    Correct Answer
    norming
    Explanation
    The term "norming" refers to the stage in team development where team members have reached a level of agreement on the team's purpose, structure, and leadership. At this stage, the team members are prepared to start performing and working together effectively. This stage is characterized by increased cohesion, trust, and cooperation among team members as they establish norms and resolve conflicts.

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  • 17. 

    -------------------------- (P): A period of productivity, achievement, and pride as the team members work together to get the job done.

    Correct Answer
    performing
    Explanation
    The given answer "performing" is the correct answer because it accurately describes the period of productivity, achievement, and pride that occurs when a team works together to complete a job. This stage is known as the performing stage, where the team members have developed a strong working relationship and are able to effectively collaborate and produce high-quality results.

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  • 18. 

    ----------------------- (DAA): The group appoints a person to prepare a detailed counterargument that lists what is wrong with the goups favored solution and why the group should not adopt it.

    Correct Answer
    devils advocate approach
    Explanation
    The devil's advocate approach is a method where a person is assigned to critically analyze and present arguments against the group's favored solution. This individual's role is to identify flaws, weaknesses, and potential drawbacks in the proposed solution. By doing so, the group can have a more comprehensive understanding of the potential risks and challenges associated with their preferred course of action. This approach encourages a thorough examination of different perspectives and helps the group make a more informed decision.

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  • 19. 

    --------------------- (B): A creativity stimulating technique in which prior judgements and criticisms are specifically forbidden from being expressed and thus inhibiting the free flow of ideas, which are encouraged.

    Correct Answer
    brainstorming
    Explanation
    Brainstorming is a creativity stimulating technique that encourages the free flow of ideas by prohibiting prior judgments and criticisms from being expressed. This allows participants to feel more comfortable and uninhibited, leading to a greater quantity and variety of ideas. By removing the fear of judgment, brainstorming promotes a collaborative and open environment where all ideas are welcomed and considered. This technique is effective in generating innovative solutions and fostering a creative atmosphere within a group or team.

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  • 20. 

    -------------------------- (DT): A multistage group decision-making process aimed at eliminating inhibitions or groupthink through obtaining the written opinions of experts working independently.

    Correct Answer
    delphi technique
    Explanation
    The Delphi technique is a multistage group decision-making process that involves obtaining the written opinions of experts working independently. This approach is used to eliminate inhibitions or groupthink, where individuals may be influenced by the opinions of others. By collecting and analyzing the independent opinions of experts, the Delphi technique aims to reach a more objective and well-informed decision.

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  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 18, 2010
    Quiz Created by
    Bcorazza
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