This test is to be taken so we may ascertain your level of knowedlge concerning PC's and Printers before allowing you to accept service calls.
Yes
No
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Cleaning blade
Web wipe
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Bad DC controller
Bad driver
Customer Error
Bad power supply
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LED
LASER
LAMP
Other
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Bad charge roller
Low toner
Bad power supply
Bad main drive assembly
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USB1
LPT2
LPT1
Parallel
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Web Wipe
Laser
Toner
Fuser
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TCP-IP
HTTP
HTTPS
802.11
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Faulty backlight on the screen
Display brightness
Video drivers
Other
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True
False
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Bad heat sink
Faulty CPU fan
Bad CPU
Virus
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Faulty RAM Memory
Bad CPU
Video Card
Other
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Transfer corona wire/Transfer Roller
Power Supply
Laser
Charge Roller
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CPU
Fan
Heatsink
Motherboard
Other
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Toner
Fuser
Transfer Roller
Erase Lamp
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1
2
3
0
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Faulty power supply
Bad video card
Faulty ram
Faulty CPU
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True
False
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Connect the red wire to any black wire
Use a paperclip
Connect the green wire to any black wire
Other
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Clear the CMOS
Barebone the system
Unplug the unit
Other
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Bad Processor
Bad Hard Drive
Bad OS disks
Other
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Quiz Review Timeline (Updated): Mar 20, 2023 +
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