Barrister Combo PC/Printer Aptitude Test
This test is to be taken so we may ascertain your level of knowedlge concerning PC's and Printers before allowing you to accept service calls.
- 1.How many different voltage rails are used in an ATX power supply?
- A.
1
- B.
2
- C.
3
- D.
0
- 2.What networking protocol is used to access the Internet?
- A.
TCP-IP
- B.
HTTP
- C.
HTTPS
- D.
802.11
- 3.A computer using onboard VGA ports for video will power up, but won't display video. What should be replaced first?
- A.
CPU
- B.
Fan
- C.
Heatsink
- D.
Motherboard
- E.
Other
- 4.A computer will power up, but emits a steady beeping with no long or short beeps. What is the most likley cause?
- A.
Faulty power supply
- B.
Bad video card
- C.
Faulty ram
- D.
Faulty CPU
- 5.A user can check their email, but can't access the Internet. is the ethernet card faulty?
- A.
Yes
- B.
No
- 6.What is the difference between RAID 0 and RAID 1?
- 7.After replacing a motherboard the system will power up, but fails to display video. What should be done first?
- A.
Clear the CMOS
- B.
Barebone the system
- C.
Unplug the unit
- D.
Other
- 8.How do you test a power supply without a multimeter?
- A.
Connect the red wire to any black wire
- B.
Use a paperclip
- C.
Connect the green wire to any black wire
- D.
Other
- 9.A laptop screen will display video but it is extremely dark. Attempting to increase the brightness has no effect. What is the most likely cause?
- A.
Faulty backlight on the screen
- B.
Display brightness
- C.
Video drivers
- D.
Other
- 10.A computer will power up and boot, but shuts itself off after a few minutes. You cannot power up the computer again for several minutes. After waiting 5 minutes you are able to power the computer back on again, but after a few minutes it shuts itself off again. What is the most likely cause?
- A.
Bad heat sink
- B.
Faulty CPU fan
- C.
Bad CPU
- D.
Virus
- 11.A computer is constantly encountering blue screen errors. Re-installing the operating system has no effect. What is the most likely cause?
- A.
Faulty RAM Memory
- B.
Bad CPU
- C.
Video Card
- D.
Other
- 12.A faulty PCI modem card will prevent a computer from booting up.
- A.
True
- B.
False
- 13.A regular household vacuum can be used to clean up loose toner.
- A.
True
- B.
False
- 14.The output from a printer is fading evenly and is getting lighter with every print. What is the most likely cause?
- A.
Bad charge roller
- B.
Low toner
- C.
Bad power supply
- D.
Bad main drive assembly
- 15.What writes the image to the image drum?
- A.
LED
- B.
LASER
- C.
LAMP
- D.
Other
- 16.The printer will create a document of acceptable print quality, but the wording comes out as garbage characters. What is the most likely cuase?
- A.
Bad DC controller
- B.
Bad driver
- C.
Customer Error
- D.
Bad power supply
- 17.If your printer is using a parallel port, what is it most likely named?
- A.
USB1
- B.
LPT2
- C.
LPT1
- D.
Parallel
- 18.A printer will produce an image, but it smears when touched. What is the most likely cause?
- A.
Web Wipe
- B.
Laser
- C.
Toner
- D.
Fuser
- 19.What charges the paper in preparation of transferring the image to the paper?
- A.
Transfer corona wire/Transfer Roller
- B.
Power Supply
- C.
Laser
- D.
Charge Roller
- 20.What removes excess toner from the image drum?
- A.
Cleaning blade
- B.
Web wipe
- 21.What component clears the image from the image drum after it has printed?
- A.
Toner
- B.
Fuser
- C.
Transfer Roller
- D.
Erase Lamp
- 22.A laser printer fusing assembly can be as hot as 150 degress or more.
- A.
True
- B.
False
- 23.A computer will not boot. Reinstalling the operating system has no effect. What are the most likely choices? ( choose 2)
- A.
Bad Processor
- B.
Bad Hard Drive
- C.
Bad OS disks
- D.
Other
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