Arrow Academy - Module 1

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Arrow Academy - Module 1 - Quiz

This TEST is part of the Arrow Academy - 'Food & Beverage Industry Module' the overall module is designed to cement your learning and help you with the skills and confidence required to take advantage of the opportunities that exist within one of our 4 key target markets;

Many of the questions will have been specifically covered in the learning module relating The Food & Beverage Industry. Some of the questions are more generic. Most if not all the answers should be contained within in the printed brochure and learning materials provided with the session.

These materials should be made Read moreavailable to you during the TEST.

You ARE permitted to reference them - although you are not permitted to confer with your colleagues.


Questions and Answers
  • 1. 

    How many hard-surface cleaners do Arrow manufacture that the new brochure designates as being suitable for the Food Industry?

    • A.

      9

    • B.

      14

    • C.

      18

    • D.

      21

    • E.

      44

    Correct Answer
    C. 18
    Explanation
    Bacteriacidal Hydroclean, Germfree Fab, Sanifoam, Saniwash Foam, FPC, FPC with Foam, Chloroclean with Foam, Chloroclean SMS, Chloroclean SMS with Foam, C.I.P 33, HT20, Sodaklenz, Sodaklenz Excel, Acifoam, System Descaler, Germfree 61, Germfree 61 plus

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  • 2. 

    Hover over the image - What single word brand name would you expect to see written here on this piece of equipment?

    Correct Answer
    dosatron
    Explanation
    The word "dosatron" is the single word brand name that would be expected to be seen written on the piece of equipment.

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  • 3. 

    Which two products would you suggest as most likely to be used for Process Scale Removal in the Food and Drink industry?

    • A.

      System Descaler and FPC

    • B.

      System Descaler and Acifoam

    • C.

      Acifoam and FPC

    • D.

      Sodaklenz and Sodaklenz Excel

    • E.

      Acifoam and Sodaklenz Excel

    Correct Answer
    B. System Descaler and Acifoam
    Explanation
    System Descaler and Acifoam are the most likely products to be used for Process Scale Removal in the Food and Drink industry. System Descaler is specifically designed to remove scale and deposits from equipment and surfaces, making it suitable for scale removal in industrial processes. Acifoam is a foaming acid cleaner that is effective in removing scale and mineral deposits. Together, these two products provide a comprehensive solution for scale removal in the Food and Drink industry.

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  • 4. 

    Which of the following groups of liquid products under the Food Processing section of the new catalogue -  are described as 'high alkaline'? - note some of the listed have foaming and no/low foam versions.

    • A.

      Germfree Fab, Saniwash & Metaklenz

    • B.

      Saniwash, Sodaklenz & System Descaler

    • C.

      Chloroclean with Foam, FPC & CS Solution

    • D.

      Glitz & Super Dazzle

    • E.

      FPC, Germfree 61, Saniwash

    Correct Answer
    C. Chloroclean with Foam, FPC & CS Solution
    Explanation
    The correct answer is Chloroclean with Foam, FPC & CS Solution. These products are described as 'high alkaline' in the Food Processing section of the new catalogue.

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  • 5. 

    Tested to EN 1276 and effective against salmonella typhi, pseudomonas aeriginosa, staphylococcus aureus, E-coli, and entirococcus hirea.  - NAME THE PRODUCT(Listed under Food Processing)

    • A.

      H.T 20

    • B.

      Chloroclean

    • C.

      Saniwash

    • D.

      Lotoxane

    • E.

      Sodaklenz

    Correct Answer
    B. Chloroclean
    Explanation
    Chloroclean is the correct answer because it has been tested to EN 1276 and proven to be effective against salmonella typhi, pseudomonas aeriginosa, staphylococcus aureus, E-coli, and entirococcus hirea. This suggests that Chloroclean is a product that can be used in food processing to effectively eliminate these bacteria and ensure food safety.

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  • 6. 

    Which hard surface cleaner is noted in the new brochure as being especially applicable to the Dairy Industry?

    • A.

      Sodaklenz

    • B.

      Look Out

    • C.

      H.T. 20

    • D.

      C.I.P. 33

    • E.

      CS Solution

    Correct Answer
    C. H.T. 20
    Explanation
    H.T. 20 is noted in the new brochure as being especially applicable to the Dairy Industry.

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  • 7. 

    Which of the following group of products are described in the Food Processing section of the catalogue as 'non-caustic' ?

    • A.

      Golden Arrow, Textra & Tufstuf

    • B.

      Germfree Fab, Germfree 61 & Sodaklenz

    • C.

      Bactericidal Hydroclean, Germfree Fab, Saniwash

    • D.

      Chloroclean, FPC & Metaklenz

    • E.

      H.T 20 & C.I.P. 33

    Correct Answer
    C. Bactericidal Hydroclean, Germfree Fab, Saniwash
    Explanation
    The correct answer is Bactericidal Hydroclean, Germfree Fab, Saniwash. These products are described as 'non-caustic' in the Food Processing section of the catalogue.

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  • 8. 

    Which of the following products is described as biocidal?

    • A.

      H.T. 20

    • B.

      Bactericidal Hydroclean

    • C.

      Saniwash

    • D.

      Wirelube HD

    • E.

      Metaklenz

    Correct Answer
    B. Bactericidal Hydroclean
    Explanation
    Bactericidal Hydroclean is described as biocidal because it has properties that can kill or inhibit the growth of bacteria. The term "bactericidal" refers to the ability to destroy bacteria, making Bactericidal Hydroclean an effective product for sanitizing and disinfecting surfaces.

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  • 9. 

    Which country's Fishing Industry is listed numerous times in relation to the approvals cited for many of the products in the Food Processing section of the Arrow brochure?

    • A.

      British

    • B.

      Mexican

    • C.

      Canadian

    • D.

      Icelandic

    • E.

      Dutch

    Correct Answer
    D. Icelandic
    Explanation
    The correct answer is Icelandic. This can be inferred from the information provided that the Fishing Industry of Iceland is mentioned multiple times in relation to the approvals cited for many of the products in the Food Processing section of the Arrow brochure.

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  • 10. 

    What % Phosphoric Acid is System Descaler?

    • A.

      It does not contain any

    • B.

      12%

    • C.

      30%

    • D.

      40%

    • E.

      98%

    Correct Answer
    D. 40%
    Explanation
    The correct answer is 40%. This means that System Descaler does not contain any phosphoric acid.

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  • 11. 

    Which of the following products contains Hypochlorite?

    • A.

      Saniwash

    • B.

      Chloroclean

    • C.

      Germfree 61

    • D.

      All of the Naturals - refreshing and Invigorating handwash range.

    • E.

      System Descaler

    Correct Answer
    B. Chloroclean
    Explanation
    Chloroclean is the correct answer because it contains Hypochlorite.

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  • 12. 

    What does this logo indicate?

    • A.

      NSF - National Standards for Food

    • B.

      NSF - National Science Foundation

    • C.

      NSF - National Sanitisation Foundation

    • D.

      NSF - Normal Safety for Food

    • E.

      NSF - National Sanitisation Federation

    Correct Answer
    C. NSF - National Sanitisation Foundation
    Explanation
    The logo "NSF - National Sanitisation Foundation" indicates that the organization is focused on promoting and ensuring proper sanitization practices. They likely provide guidelines, certifications, and support to businesses in the food industry to maintain high standards of cleanliness and hygiene.

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  • 13. 

    C.I.P is an abbreviation for

    • A.

      Cleaning Institute Professional

    • B.

      Cleaning in Process

    • C.

      Cleaning inside Pipes

    • D.

      Cleaning in Progress

    • E.

      Cleaning in Place

    Correct Answer
    E. Cleaning in Place
    Explanation
    C.I.P stands for Cleaning in Place, which refers to a method of cleaning equipment and machinery without disassembling them. This process is commonly used in industries such as food and beverage, pharmaceuticals, and dairy, where it is necessary to maintain high levels of cleanliness and hygiene. Cleaning in Place involves the use of specialized cleaning solutions and equipment to remove dirt, debris, and contaminants from the surfaces of equipment, ensuring that they are thoroughly cleaned and ready for the next production cycle.

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  • 14. 

    Hover over the picture. These 2 logos signify pack/container sizes in the new brochure, but which ones? From left to right which is which?

    • A.

      A Tub of 2000 & 1000L 'IBC'

    • B.

      200L Drum & 1000L 'IBC'

    • C.

      210L Drum & 1000L 'IBC'

    • D.

      1000L 'IBC' & 210L Drum

    • E.

      A Sachet & Swan Neck Bottle

    Correct Answer
    C. 210L Drum & 1000L 'IBC'
    Explanation
    The correct answer, 210L Drum & 1000L 'IBC', signifies that the logo on the left represents a 210L drum and the logo on the right represents a 1000L 'IBC'.

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  • 15. 

    Arrow have a team dedicated to meeting the ongoing requirements of REACH. But what does the Acronym REACH denote?

    • A.

      Registration, Evaluation and Authorisation of Chemicals

    • B.

      Royal Education Association for Chemicals

    • C.

      Registration, Evaluation and Authorisation of Compliance

    • D.

      Really Excellent, Amazing Chemicals

    • E.

      Representatitve Evaluation and Authorisation of Chemicals

    Correct Answer
    A. Registration, Evaluation and Authorisation of Chemicals
    Explanation
    The correct answer is "Registration, Evaluation and Authorisation of Chemicals." REACH is a regulation of the European Union that aims to improve the protection of human health and the environment from the risks that can be posed by chemicals. It requires companies to register and provide information on the properties and uses of chemicals, evaluate their potential risks, and obtain authorization for substances of very high concern. This acronym accurately represents the main components of the REACH regulation.

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  • 16. 

    What is one of the realistic advantages of using one of the 'Non-Caustic' cleaning products listed in the Food Processing section of the new Arrow brochure?

    • A.

      They all smell really nice.

    • B.

      Less likely to be a contaminent in food manufacturing areas.

    • C.

      Non-damaging to soft-metals and galvanised surfaces.

    • D.

      They are less expensive.

    • E.

      They generally offer a better cleaning performance

    Correct Answer
    C. Non-damaging to soft-metals and galvanised surfaces.
    Explanation
    One of the realistic advantages of using a 'Non-Caustic' cleaning product listed in the Food Processing section of the new Arrow brochure is that it is non-damaging to soft-metals and galvanized surfaces. This means that these cleaning products can be safely used on delicate surfaces without causing any damage or corrosion.

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  • 17. 

    Which is the only product listed in the Food Processing section of the new Arrow brochure available in a trigger spray?

    • A.

      Acifoam

    • B.

      Oxalwash

    • C.

      Chloroclean

    • D.

      Germfree Fab

    • E.

      Germfree 61

    Correct Answer
    E. Germfree 61
    Explanation
    Germfree 61 is the only product listed in the Food Processing section of the new Arrow brochure available in a trigger spray.

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  • 18. 

    Why would hygiene management personnel conduct a swab test in a food manufacturing environment?

    • A.

      A testing process to monitor and therefore enable control of microbiological contamination on surface areas.

    • B.

      A cleaning process to help reduce microbiological contamination on surface areas.

    • C.

      A testing process to monitor the efficiency of production in food processing equipment

    • D.

      An observation process to monitor staff personal hygiene standards

    • E.

      All of the above

    Correct Answer
    A. A testing process to monitor and therefore enable control of microbiological contamination on surface areas.
    Explanation
    Hygiene management personnel would conduct a swab test in a food manufacturing environment to monitor and control microbiological contamination on surface areas. This testing process helps to identify any potential sources of contamination and allows for appropriate measures to be taken to prevent the spread of harmful bacteria. By regularly conducting swab tests, hygiene management personnel can ensure that proper cleaning and sanitization procedures are in place to maintain food safety standards.

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  • 19. 

    HACCP is used to descibe an internationally recognised way of managing food safety and protecting consumers. . but what does HACCP denote? 

    • A.

      Hygiene Analysis and Cleanliness Control Policy

    • B.

      Hooray ! Arrow Chemicals Currently Provided !

    • C.

      Hazard Analysis for Chemical Consumption Policy

    • D.

      Hygiene Association and Chemical Control Practitioners

    • E.

      Hazard Analysis and Critical Control Point

    Correct Answer
    E. Hazard Analysis and Critical Control Point
    Explanation
    HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognized way of managing food safety and protecting consumers. This system involves identifying and evaluating potential hazards in food production and implementing control measures to prevent or eliminate these hazards. Critical control points are specific points in the production process where control measures can be applied to prevent, eliminate, or reduce a hazard to an acceptable level. The HACCP system helps ensure that food is safe for consumption by systematically identifying and controlling potential hazards throughout the food production process.

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  • 20. 

    Their website is an excellent learning resource for the industry (www.food.gov.uk) They were set up in 2000 as a government department with a remit of protecting public health and consumer interests in relation to food.Their logo is pictured here . . .Who are they? 

    • A.

      Food Safety Association (FSA)

    • B.

      Food Safety Agency (FSA)

    • C.

      Food Standards Agency (FSA)

    • D.

      Food Standards Authority (FSA)

    • E.

      Financial Services Authority (FSA)

    Correct Answer
    C. Food Standards Agency (FSA)
    Explanation
    The correct answer is Food Standards Agency (FSA). The website mentioned, www.food.gov.uk, belongs to this organization. The explanation states that the agency was established in 2000 as a government department with the purpose of protecting public health and consumer interests in relation to food. The logo of the agency is also mentioned.

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  • 21. 

    Which two famous beverage brands can Arrow currently boast as customers?

    • A.

      Cadbury-Schweppes & AG Barrs

    • B.

      Highland Spring & Evian Water

    • C.

      Glenfiddich & Guinness

    • D.

      UmBongo & Five-Alive

    • E.

      Coca-Cola & Britvic

    Correct Answer
    E. Coca-Cola & Britvic
    Explanation
    Arrow currently boasts Coca-Cola and Britvic as customers.

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  • 22. 

    Calling your TSM colleagues for best practice, tips, hints and advice should always be encouraged. Which TSM's one in the North with a good track record of managing and winning food accounts and one in the South with a strong food industry background would welcome your call?

    • A.

      Kelly Evison & Jenny Moffat

    • B.

      Mike Flynn & Nick White

    • C.

      Neil Woodlands & Dave Furber

    • D.

      Mick Clarke & Gordon Muscat

    • E.

      Malcolm Watkins & Tony Brealey

    Correct Answer
    D. Mick Clarke & Gordon Muscat
    Explanation
    Mick Clarke and Gordon Muscat would be the best choice to call because they have a good track record of managing and winning food accounts. Additionally, Mick Clarke is located in the North and Gordon Muscat has a strong food industry background, making them well-suited to provide the best practice, tips, hints, and advice needed in this situation.

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  • 23. 

    You are an Arrow 'Territory Sales Manager' and you are still working on opening your first food account, by what date will you need to bring them 'on-board' to keep up with the objective set in the 2010 Arrow Sales Conference? 

    • A.

      March 31st 2011

    • B.

      March 31st 2010

    • C.

      June 31st 2010

    • D.

      December 31st 2010

    • E.

      Tomorrow

    Correct Answer
    B. March 31st 2010
  • 24. 

    Which is the only product in the Food Processing section of the New Arrow Brochure which is described as carrying a perfume?

    • A.

      Sodaklenz

    • B.

      Metaklenz

    • C.

      Saniwash

    • D.

      Germfree 61

    • E.

      None of the above - all the products in the Food Processing section are non-perfumed

    Correct Answer
    E. None of the above - all the products in the Food Processing section are non-perfumed
    Explanation
    The correct answer is "None of the above - all the products in the Food Processing section are non-perfumed." This means that none of the listed products in the Food Processing section of the New Arrow Brochure are described as carrying a perfume. Therefore, the correct answer is that there is no product in the Food Processing section that is described as carrying a perfume.

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  • 25. 

    Which is the only product in the Food Processing section of the New Arrow Brochure which details 4 different dilution rates for differing applications, the fourth of which is 1:180 (suggested for terminal sanitising)

    • A.

      Sodaklenz

    • B.

      H.T. 20

    • C.

      Saniwash

    • D.

      Germfree Fab

    • E.

      None of the above

    Correct Answer
    D. Germfree Fab
    Explanation
    Germfree Fab is the only product in the Food Processing section of the New Arrow Brochure that details 4 different dilution rates for differing applications, with the fourth dilution rate being 1:180, which is suggested for terminal sanitizing.

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  • 26. 

    Which is the only product in the Food Processing section of the New Arrow Brochure which is available in an aerosol?

    • A.

      Acifoam

    • B.

      Sanifoam

    • C.

      FPC

    • D.

      System Descaler

    • E.

      None of the above

    Correct Answer
    B. Sanifoam
    Explanation
    Sanifoam is the only product in the Food Processing section of the New Arrow Brochure that is available in an aerosol.

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  • 27. 

    Which of the following could potentially form part of the 'Arrow Solution' for the Food & Beverage Industry?

    • A.

      Provision of Training & Documentation

    • B.

      Free-on-Loan installation of Dosing & Control mechanisms

    • C.

      Assistance with Cleaning Schedules

    • D.

      Partnership & Support in relation to all aspects of cleaning.

    • E.

      All of the above

    Correct Answer
    E. All of the above
    Explanation
    All of the options listed in the question could potentially form part of the 'Arrow Solution' for the Food & Beverage Industry. This means that all of these options, including the provision of training and documentation, free-on-loan installation of dosing and control mechanisms, assistance with cleaning schedules, and partnership and support in relation to all aspects of cleaning, are considered as potential components of the solution for the industry.

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  • 28. 

    Which of the following pairs of product would you most likely recommend for the removal of carbonised (burnt) food residues such as those you might find in a bakery environment?

    • A.

      Shower Fresh or Handwash

    • B.

      Sodaklenz or Metaklenz

    • C.

      Gemfree Fab or Germfree 61

    • D.

      FPC or Chloroclean

    • E.

      Transwash X or Trailerwash

    Correct Answer
    B. Sodaklenz or Metaklenz
    Explanation
    Sodaklenz or Metaklenz would be the most likely recommendation for the removal of carbonised food residues in a bakery environment. These products are specifically designed for cleaning and removing tough stains, such as burnt food residues. They are likely to have strong cleaning agents that can effectively dissolve and remove carbonised food particles. Additionally, their formulation may be suitable for use in a bakery environment, considering the specific cleaning needs and potential food safety requirements in such settings.

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  • 29. 

    (Hover over the image) - In TWO WORDS - How would you typically describe this piece of equipment

    Correct Answer
    blend center
    blend centre
    Explanation
    The given correct answer for this question is "blend center" or "blend centre". This suggests that the piece of equipment being referred to is typically used for blending purposes.

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  • 30. 

    Not in the Food Processing Section of the New Arrow Brochure - but a potential 'door-opener' for the industry - the Arrow lubricant range boasts 3 products with NSF approved formulae - one is the aptly named 'Food Grade Lubricant' but what are the other TWO?

    • A.

      Dri Lube & Viscolube

    • B.

      Chain Lube & Silslide

    • C.

      Spray Grease & Superlube

    • D.

      Super Sil & Belt Dressing

    • E.

      Chain Lube & Viscolube

    Correct Answer
    B. Chain Lube & Silslide
    Explanation
    The correct answer is Chain Lube & Silslide. These two products are not mentioned in the Food Processing Section of the New Arrow Brochure, but they have NSF approved formulae. The other options listed do not include both Chain Lube and Silslide as the correct answer does.

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  • 31. 

    Personal hygiene regulations and hand washing regimes for staff are more stringent in the food manufacturing industry than almost any other environment. Arrow's skincare range should form part of any solution with regard to winning this type of account. Which of the following statements would NOT be accurate in describing Handisan (Liquid Skin Sanitiser C126)? 

    • A.

      Independently tested to BS EN 1500: 1997,

    • B.

      Kills 100% of all common bacteria

    • C.

      Proven effective against MRSA & Salmonella

    • D.

      Proven effective against E-Coli

    • E.

      Contains skin conditioners and moisturisers to prevent dryness

    Correct Answer
    B. Kills 100% of all common bacteria
    Explanation
    The claim is 99.999% of common bacteria

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  • 32. 

    An ideal environment for bacterial growth would be - in moist food at 37°C. In these conditions a single bacterium cell will multiply at a rate of dividing into two every six minutes.If a single bacterium was left for 6 hours in these conditions, it would turn into how many cells?

    • A.

      13,127

    • B.

      130,127

    • C.

      1312.7

    • D.

      5

    • E.

      13,012,700

    Correct Answer
    B. 130,127
    Explanation
    In the given scenario, a single bacterium is able to divide into two every six minutes. Therefore, in one hour (60 minutes), the bacterium will divide into two 10 times. Since the bacterium is left for 6 hours, it will undergo 10 divisions for each hour, resulting in a total of 60 divisions. Starting with one bacterium, after 60 divisions, the total number of cells will be 2^60, which is equal to 1,152,921,504,606,846,976. However, the answer choices provided do not match this number. Therefore, the correct answer is not available.

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  • 33. 

    Bacterial growth can occur in any food cooked or uncooked. Pathogens can be particularly prevalent in prepared food - such as gravies, sauces, salads, sandwiches, pies etc.However 4 of the 5 following food groups would be considered high-risk with regard to food safety?Which of the 5 would normally be considered lower risk? 

    • A.

      Raw Poultry

    • B.

      Fish (particularly uncooked shellfish)

    • C.

      Bread

    • D.

      Cooked Rice & Pasta

    • E.

      Unpasteurised Egg & Dairy

    Correct Answer
    C. Bread
    Explanation
    Bread is considered lower risk compared to the other food groups listed. While bacterial growth can occur in any food, the risk of pathogens is generally lower in bread compared to raw poultry, uncooked shellfish, cooked rice and pasta, and unpasteurized egg and dairy products. This is because bread does not provide the ideal conditions for bacterial growth, such as moisture and nutrients, as compared to the other food groups. Therefore, the likelihood of foodborne illnesses from consuming bread is generally lower.

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  • 34. 

    Your trying to build your Food Industry 'prospect pipeline'. Which of the following job descriptions/ individuals, all of which you would probably find in a Food Manufacture business, would be potentially involved in the decision making process?

    • A.

      Quality Assurance Manager

    • B.

      Hygiene Supervisor/Manager

    • C.

      Health, Safety & Environment Manager

    • D.

      Senior Buyer

    • E.

      All of the above

    Correct Answer
    E. All of the above
    Explanation
    All of the job descriptions/ individuals mentioned in the question would potentially be involved in the decision-making process in a Food Manufacture business. The Quality Assurance Manager would be responsible for ensuring the quality and safety of the food products. The Hygiene Supervisor/Manager would oversee the cleanliness and sanitation standards in the manufacturing process. The Health, Safety & Environment Manager would ensure compliance with health and safety regulations. The Senior Buyer would be involved in purchasing decisions and selecting suppliers. Therefore, all of these individuals would have a role in the decision-making process.

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  • 35. 

    Which of the 5 products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "Non-Caustic formula, ideal for use on soft metals and galvanised surfaces"  

    • A.

      Sodaklenz

    • B.

      Metaklenz

    • C.

      Chloroclean

    • D.

      Germfree 61

    • E.

      Lemon Floor Gel

    Correct Answer
    B. Metaklenz
    Explanation
    Metaklenz is the correct answer because it is the only product listed that matches the description given in the question. The description states that the product has a non-caustic formula, which means it is not corrosive or damaging to surfaces. Additionally, it is specifically mentioned that the product is ideal for use on soft metals and galvanized surfaces. Therefore, Metaklenz is the most suitable product that matches the given description.

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  • 36. 

    Which of the 5 products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "A powerful high alkaline detergent for bottle washing ...."

    • A.

      C.I.P. 33

    • B.

      Chloroclean SMS with Foam

    • C.

      H.T. 20

    • D.

      FPC with Foam

    • E.

      Sparklene

    Correct Answer
    A. C.I.P. 33
    Explanation
    C.I.P. 33 is the correct answer because it is the only product listed that is described as a "powerful high alkaline detergent for bottle washing" in the Food Processing section of the New Arrow Brochure. The other products listed do not match this description.

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  • 37. 

    NSF approval should be viewed as a positive feature of maintenance products when aimed at the Food & Drink Industry - which of Arrow's extensive range of degreasers has a formula which carries NSF approval?

    • A.

      QED

    • B.

      Fastklean

    • C.

      Multisolve

    • D.

      Citrisol HD

    • E.

      Supersolve AS

    Correct Answer
    E. Supersolve AS
    Explanation
    Supersolve AS is the correct answer because it has a formula that carries NSF approval. This means that it has been approved by the National Sanitation Foundation for use in the Food & Drink Industry, which indicates that it meets certain standards for safety and effectiveness in this industry.

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  • 38. 

    Which of the 5 products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "Specially developed for waste-water treatment...."

    • A.

      CS Solution

    • B.

      System Descaler

    • C.

      Acifoam

    • D.

      Sodaklenz Excel

    • E.

      Stainless Steel Cleaner

    Correct Answer
    A. CS Solution
    Explanation
    CS Solution is the correct answer because it is the only product listed that could potentially be used in waste-water treatment. The other products listed do not have any relevance to waste-water treatment based on their names or descriptions.

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  • 39. 

    Which of the products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "Highly Economical in use ...."

    • A.

      Germfree Fab

    • B.

      Saniwash

    • C.

      FPC

    • D.

      FPC with Foam

    • E.

      All of the above

    Correct Answer
    E. All of the above
    Explanation
    All of the products listed above contain the description "Highly Economical in use" in the Food Processing section of the New Arrow Brochure.

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  • 40. 

    Which two notable pie/pastry manufacturers can Arrow boast as existing customers?

    • A.

      Hollands Pies (Lancashire) & Galloways the Bakers (Cumbria)

    • B.

      Pooles Pies (Lancashire) & WC Rowe The Bakers (Cornwall)

    • C.

      Pukka Pies (Leicestershire) & Shire Foods (Warks)

    • D.

      John Short Bakers (Kilmarnock) & Kashmir Crown (W Yorks)

    • E.

      Greenhalgh the Bakers (Lancashire) & Melton Mowbray (Leicestershire)

    Correct Answer
    B. Pooles Pies (Lancashire) & WC Rowe The Bakers (Cornwall)
  • 41. 

    Which is the closest definition of the word 'biocidal'?

    • A.

      Pertaining to a chemical agent which removes or neutralises unpleasant odours

    • B.

      Pertaining to a chemical agent which slows or impairs the growth of organisms, bacteria, etc.

    • C.

      Pertaining to a chemical agent capable of sanitising and disinfecting.

    • D.

      Pertaining to a chemical agent capable of destroying living organisms

    • E.

      A late 80's Austrian Thrash Metal band

    Correct Answer
    D. Pertaining to a chemical agent capable of destroying living organisms
    Explanation
    The word 'biocidal' refers to a chemical agent that is capable of destroying living organisms. This means that it has the ability to kill or eliminate living organisms such as bacteria, viruses, or other microorganisms. It is often used in the context of sanitizing, disinfecting, or sterilizing environments or surfaces to eliminate any potential harmful organisms.

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  • 42. 

    Fill in the blank(s) in the following passage of text (two words)A manufactured chemical present in several of Arrow's cleaning products found in the Food Processing section; _ _ _ _ _ (6) _ _ _ _ _ _ _ _ _ (9) is a white, crystalline odourless solid at room temperature and is also sometimes known as 'lye' or 'caustic soda'.

    Correct Answer
    sodium hydroxide
    Explanation
    Sodium hydroxide is a manufactured chemical that is commonly found in Arrow's cleaning products in the Food Processing section. It is a white, crystalline, and odourless solid at room temperature. Sodium hydroxide is also known as 'lye' or 'caustic soda'.

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  • 43. 

    An accreditation from 'Scientifics' - the renowned testing and analysis consultancy is boasted by several Arrow products, which of them appears in the Food Processing Section?

    Correct Answer
    metaklenz
    Explanation
    The correct answer is metaklenz. This is because the question states that several Arrow products boast an accreditation from 'Scientifics', a renowned testing and analysis consultancy. The question specifically asks which Arrow product appears in the Food Processing Section, and the correct answer is metaklenz.

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  • 44. 

    Pictured is a common piece of cleaning equipment you would likely find in a food processing environment - 'a foam lance' - which feature on this piece of equipment would cause it to produce the foam?

    • A.

      Adjustable nozzle

    • B.

      Oscillating nozzle

    • C.

      High pressure nozzle

    • D.

      Rotary nozzle

    • E.

      Magic foam fairy

    Correct Answer
    B. Oscillating nozzle
    Explanation
    The oscillating nozzle on the foam lance would cause it to produce foam. This type of nozzle is designed to move back and forth, creating agitation and turbulence in the water. This agitation helps to mix air into the water, creating foam. The oscillating motion of the nozzle ensures that the foam is evenly distributed and covers a larger area, making it effective for cleaning in a food processing environment.

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  • 45. 

    Name two of the main surfactants from the options below (click one answer only)

    • A.

      Anionic & sulphuric

    • B.

      Nonionic & phosphoric

    • C.

      Hydrochloric & sulphuric

    • D.

      Amphoteric & cationic

    • E.

      Supersonic & bionic

    Correct Answer
    D. Amphoteric & cationic
    Explanation
    The correct answer is amphoteric & cationic. Surfactants are compounds that lower the surface tension between two substances, such as water and oil. Amphoteric surfactants have both positive and negative charges and can function as either anionic or cationic surfactants depending on the pH of the solution. Cationic surfactants have a positive charge and are commonly used in fabric softeners and hair conditioners. Therefore, amphoteric and cationic surfactants are two main types of surfactants.

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  • 46. 

    Which of the following Arrow product would you be unlikely to use for a drain or drainage application?

    • A.

      CS Solution

    • B.

      Acifoam

    • C.

      Antifoam

    • D.

      Biozyme

    • E.

      Gladiator

    Correct Answer
    B. Acifoam
    Explanation
    Acifoam is unlikely to be used for a drain or drainage application because it is a foam control agent. Foam control agents are typically used to prevent or reduce foam formation in various industrial processes, such as in the production of chemicals or in wastewater treatment plants. In a drain or drainage application, the focus is on facilitating the flow of liquids and preventing clogs or blockages, rather than controlling foam. Therefore, Acifoam would not be a suitable product for this specific purpose.

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  • 47. 

    Which is the best definition of the term 'chelating agent'?

    • A.

      A chemical agent which binds hard water salts

    • B.

      A chemical agent which reduces water tension

    • C.

      A chemical agent which purifies water

    • D.

      A chemical agent which increases water biodiversity

    • E.

      A chemical agent which turns ordinary tap-water into a 1967 rare vintage chateaux-neuf-du-pape

    Correct Answer
    A. A chemical agent which binds hard water salts
    Explanation
    A chelating agent is a chemical agent that binds to and forms complexes with metal ions, particularly hard water salts. This binding process helps to prevent the formation of scale deposits and improves the effectiveness of cleaning agents. Chelating agents are commonly used in industries such as water treatment, detergent manufacturing, and pharmaceuticals to remove or control the presence of metal ions.

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  • 48. 

    Which of the following statements relating to the pH scale should be considered correct?

    • A.

      2 and below on the pH scale would be considered corrosive caustic 11.5 and above on the pH scale would be corrosive acid

    • B.

      2 and below on the pH scale would be considered corrosive acid 11.5 and above on the pH scale would be corrosive caustic

    • C.

      5 and below on the pH scale would be considered corrosive acid 8.5 and above on the pH scale would be corrosive caustic

    • D.

      2 and below on the pH scale would be considered corrosive acid 11.5 and above on the pH scale would be considered alkaline

    • E.

      None of the above

    Correct Answer
    B. 2 and below on the pH scale would be considered corrosive acid 11.5 and above on the pH scale would be corrosive caustic
    Explanation
    The correct answer is 2 and below on the pH scale would be considered corrosive acid. This is because substances with a pH of 2 and below are highly acidic and can cause damage or corrosion. On the other hand, the statement that 11.5 and above on the pH scale would be corrosive caustic is incorrect. Substances with a pH of 11.5 and above are actually alkaline, not caustic.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 17, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 19, 2010
    Quiz Created by
    Robertbroomfield
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