Apple care Crash Course - Exam One
Test one covers the following topics:
- Installation and Configuration
- User Accounts
- Command Line and Automation
- 1.
Review the four Apple System Profiler screen shots from a single Mac OS X v10.6 computer, and then answer the question below.What version of EFI firmware is installed on the computer whose profile is shown Below?
- A.
MP31.006C.B05
- B.
1.25f4
- C.
01.00.252
- D.
BC14
Correct Answer
A. MP31.006C.B05Explanation
The given answer "MP31.006C.B05" is the version of EFI firmware installed on the computer.Rate this question:
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- 2.
You have restarted a computer from the Mac OS X v10.6 Install DVD in order to repair its hard disk. Which procedure below will let you perform the repair?
- A.
Advance to the volume selection pane in the Installer, select the hard disk, and click Verify & Repair.
- B.
Quit the Installer, then open Disk Utility from the /Applications/Utilities/ folder on the DVD, select the hard disk, and click Repair Disk.
- C.
Without quitting the Installer, open Disk Utility from the Utilities menu in the Installer application, select the hard disk, and click Repair Disk.
- D.
Quit the Installer, then open Disk Utility from the /Applications/Utilities/ folder on the computer's hard disk, select the hard disk, and click Repair Disk.
Correct Answer
C. Without quitting the Installer, open Disk Utility from the Utilities menu in the Installer application, select the hard disk, and click Repair Disk.Explanation
To repair the hard disk after restarting the computer from the Mac OS X v10.6 Install DVD, you need to open Disk Utility from the Utilities menu in the Installer application without quitting the Installer. From there, you can select the hard disk and click on the "Repair Disk" option. This procedure allows you to perform the repair without having to quit the Installer, ensuring that the repair process is uninterrupted.Rate this question:
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- 3.
When a user performs a default installation of Mac OS X v10.6 on a computer that has an earlier version of Mac OS X and existing user accounts, what happens?
- A.
The Installer archives the older operating system, and maintains the user accounts.
- B.
The Installer replaces the older operating system with the Mac OS X v10.6 operating system, and maintains the user accounts.
- C.
The Installer upgrades the older operating system to Mac OS X v10.6. It archives the user accounts, but they can be restored manually.
- D.
The Installer erases the older operating system and installs Mac OS X v10.6. It archives the user accounts, but they can be restored manually.
- E.
The Installer presents the options to upgrade, archive, or erase the older operating system and user accounts, and the installation proceeds according to the user's selection.
Correct Answer
B. The Installer replaces the older operating system with the Mac OS X v10.6 operating system, and maintains the user accounts.Explanation
When a user performs a default installation of Mac OS X v10.6 on a computer that has an earlier version of Mac OS X and existing user accounts, the Installer replaces the older operating system with the Mac OS X v10.6 operating system. However, it maintains the user accounts, ensuring that all the existing user accounts are preserved during the installation process.Rate this question:
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- 4.
When installing onto a blank hard disk, which of these is installed by default by the Mac OS X v10.6 Installer?
- A.
X11
- B.
Rosetta
- C.
Developer Tools
- D.
QuickTime Player 7
- E.
All printer drivers on the Install DVD
Correct Answer
A. X11Explanation
When installing Mac OS X v10.6 onto a blank hard disk, X11 is installed by default. X11 is a software that provides a graphical environment for Unix-based systems, allowing users to run graphical applications on their Mac. It is commonly used by developers and users who need to run Unix-based software on their Mac OS.Rate this question:
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- 5.
Which procedure will display a list of recently installed software updates on a Mac OS X v10.6 computer?
- A.
Open Software Update and click Receipts.
- B.
Open Installer and choose Show Items from the File menu.
- C.
Open Software Update preferences and click Installed Software.
- D.
Open Console, click Show Log List, and choose Software Update.log under /Library/Logs.
- E.
Start up the computer from the Mac OS X v10.6 Install DVD and choose Show Items from the File menu.
Correct Answer
C. Open Software Update preferences and click Installed Software.Explanation
The procedure that will display a list of recently installed software updates on a Mac OS X v10.6 computer is to open Software Update preferences and click Installed Software.Rate this question:
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- 6.
You are configuring a Mac OS X v10.6 computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?
- A.
Create a Guest account.
- B.
Enable the Guest account.
- C.
Create a Sharing Only account.
- D.
Enable the Sharing Only account.
- E.
Create a managed account with Parental Controls.
Correct Answer
B. Enable the Guest account.Explanation
Enabling the Guest account will allow anyone to log in and use Safari on the Mac OS X v10.6 computer. When users log out, their Safari browser history will not remain on the computer. This is because the Guest account is designed to provide temporary access to the computer without saving any user data or history.Rate this question:
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- 7.
Review the screenshot, and then answer the question below.You perform a default installation of Mac OS X v10.6, and then create an account for Chris. The Chris account is a member of which group?
- A.
Staff
- B.
Chris
- C.
Wheel
- D.
Admin
- E.
Workgroup
Correct Answer
A. StaffExplanation
When performing a default installation of Mac OS X v10.6 and creating an account for Chris, the Chris account is a member of the "staff" group. The "staff" group is a default group in Mac OS X that includes all regular user accounts. This group provides basic access and privileges to the user, allowing them to perform common tasks and access certain system resources.Rate this question:
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- 8.
Review the screenshots of the My Account pane of Accounts preferences, and a Finder window, and then answer the question below.A Mac OS X v10.6 computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset the password?
- A.
Log in as Bill Sykes using the root password, then reset Bill Sykes' password from Accounts preferences.
- B.
Log in as Samuel Pickwick, then open Reset Password from the Utilities folder, and reset Bill Sykes' password.
- C.
Restart the computer from the Mac OS X Install DVD, then open Reset Password from the Utilities menu, and reset Bill Sykes' password.
- D.
Log in as Samuel Pickwick, open Directory preferences and enable the root user, then authenticate as the root user in Accounts preferences, and reset Bill Sykes' password.
Correct Answer
C. Restart the computer from the Mac OS X Install DVD, then open Reset Password from the Utilities menu, and reset Bill Sykes' password.Explanation
The correct procedure to reset Bill Sykes' password is to restart the computer from the Mac OS X Install DVD and open Reset Password from the Utilities menu. This is because when the computer is started from the Install DVD, it boots into a recovery mode where the user can access the Reset Password utility. This utility allows the user to reset the password for any user account on the computer, including Bill Sykes' account.Rate this question:
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- 9.
Which of these is an attribute in a user record for a Mac OS X v10.6 user account?
- A.
Access ID (AID)
- B.
Security ID (SID)
- C.
Service Profile ID (SPID)
- D.
Generated Unique ID (GUID)
Correct Answer
D. Generated Unique ID (GUID)Explanation
In a user record for a Mac OS X v10.6 user account, the attribute that is used is the Generated Unique ID (GUID). This unique identifier is assigned to each user account and is used for various purposes such as tracking user activity, managing permissions, and ensuring data integrity. It helps in distinguishing one user account from another and is crucial for maintaining a secure and organized user management system.Rate this question:
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- 10.
The primary role of the master password in Mac OS X v10.6 is to let you ________.
- A.
Access all the passwords stored in a local keychain
- B.
Reset the password of an account that has FileVault enabled
- C.
Change the startup device by holding down the Option key while the computer starts up
- D.
Connect to any password-protected web server whose password is stored in a local keychain
Correct Answer
B. Reset the password of an account that has FileVault enabledExplanation
The master password in Mac OS X v10.6 allows you to reset the password of an account that has FileVault enabled.Rate this question:
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- 11.
When a user logs into her computer, she cannot access her login keychain. What would explain this?
- A.
In a previous login session, the user removed Keychain Access from her login items.
- B.
In a previous login session, the user changed her account password using Accounts preferences.
- C.
In a previous login session, the user enabled FileVault on her account, and then changed her account password using Accounts preferences.
- D.
Prior to the current login session, the user changed her account password using the Reset Password utility on the Mac OS X v10.6 Install DVD.
Correct Answer
D. Prior to the current login session, the user changed her account password using the Reset Password utility on the Mac OS X v10.6 Install DVD.Explanation
In a previous login session, the user changed her account password using the Reset Password utility on the Mac OS X v10.6 Install DVD. This would explain why she cannot access her login keychain when logging into her computer. Changing the account password using the Reset Password utility would have created a new keychain, separate from the original one, which is why she cannot access it now.Rate this question:
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- 12.
A standard user enabled FileVault on his account, and did not enter a hint for his account password in Accounts preferences. Now he has lost his account password. Which procedure can an admin user follow to let this user log in again?
- A.
Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
- B.
Select the standard user account at the Login window, click the Reset Password button, enter the master password, and then reset the account password.
- C.
Log in to the admin user account, open Accounts preferences, click the Reset Password button, enter the admin user's password, and then reset the standard user's account password.
- D.
Log in to the admin user account, change the privileges on the user's home folder, mount the home folder image using Disk Utility, and then reset the password in Accounts preferences.
Correct Answer
B. Select the standard user account at the Login window, click the Reset Password button, enter the master password, and then reset the account password.Explanation
The correct procedure for an admin user to let the standard user log in again is to select the standard user account at the Login window, click the Reset Password button, enter the master password, and then reset the account password. This allows the admin user to reset the password for the standard user account and provide access to the user.Rate this question:
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- 13.
Which Mac OS X v10.6 tool can help you create a strong password?
- A.
Security Audit, accessible from Directory Utility
- B.
Password Audit, accessible from Security preferences
- C.
Password Assistant, accessible from Accounts preferences
- D.
Password Checking, accessible from Parental Controls preferences
Correct Answer
C. Password Assistant, accessible from Accounts preferencesExplanation
The Password Assistant tool, accessible from Accounts preferences in Mac OS X v10.6, can help create a strong password. This tool provides suggestions and guidelines for creating a secure password by offering options such as including numbers, special characters, and a mix of uppercase and lowercase letters. It assists users in generating passwords that are difficult to guess and helps enhance overall security.Rate this question:
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- 14.
In a default Mac OS X v10.6 file system, which of these is an absolute path to the home folder for a user account named becky?
- A.
./becky/
- B.
~/becky/
- C.
Users/becky/
- D.
/Users/becky/
Correct Answer
D. /Users/becky/Explanation
The correct answer is /Users/becky/. In a default Mac OS X v10.6 file system, the home folder for a user account named becky is located in the Users directory at the root level of the file system. The absolute path to this folder is /Users/becky/. The other options are not absolute paths or do not correctly specify the location of the home folder.Rate this question:
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- 15.
Review the screenshot, and then answer the question below.You open Terminal on your Mac OS X v10.6 computer, and see the window displayed in the screenshot above. What does the "~" indicate?
- A.
The current shell.
- B.
The current working directory.
- C.
The path to the admin command.
- D.
An argument passed to the admin command.
Correct Answer
B. The current working directory.Explanation
The "~" symbol in the Terminal window indicates the current working directory. This symbol represents the user's home directory, which is the default location where the user is currently working. In this case, it suggests that the user is currently in their home directory and any commands or actions performed will be relative to this location.Rate this question:
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- 16.
You enter the command rm -R /Applications/Exec.app in the default shell in a Mac OS X Terminal window. What role does the string "/Applications/Exec.app" play in this command?
- A.
A flag that redirects the command
- B.
A switch that modifies the argument
- C.
An option that modifies the command
- D.
The command that the shell executes
- E.
The argument that the command acts on
Correct Answer
E. The argument that the command acts onExplanation
The string "/Applications/Exec.app" in the command "rm -R /Applications/Exec.app" is the argument that the command acts on. In this case, the command "rm" is used to remove a file or directory, and the argument "/Applications/Exec.app" specifies the file or directory that needs to be removed.Rate this question:
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- 17.
In a default installation of Mac OS X, which user accounts can run the sudo command?
- A.
User accounts defined in the /var/sudoers file.
- B.
User accounts defined as members of the staff group.
- C.
User accounts defined as members of the admin group.
- D.
User accounts that have the Terminal application listed in the System tab of Parental Controls preferences.
Correct Answer
C. User accounts defined as members of the admin group.Explanation
In a default installation of Mac OS X, the sudo command can be run by user accounts that are defined as members of the admin group. This means that only users who have been granted administrative privileges can use the sudo command to perform tasks that require elevated permissions.Rate this question:
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- 18.
Which Terminal command allows an admin user to execute a command as the root user in Mac OS X?
- A.
Sudo
- B.
Root
- C.
Exec
- D.
Alias
Correct Answer
A. SudoExplanation
The correct answer is "sudo". In Mac OS X, the "sudo" command allows an admin user to execute a command as the root user. "sudo" stands for "superuser do" and it grants temporary administrative privileges to the user, allowing them to perform tasks that require root access. By using "sudo" before a command, the admin user can execute it with the necessary permissions and authority.Rate this question:
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- 19.
Which of these lets you build a workflow in Mac OS X by dragging actions from a library?
- A.
Terminal
- B.
Automator
- C.
Services menu
- D.
AppleScript Editor
Correct Answer
B. AutomatorExplanation
Automator is the correct answer because it is a built-in application in Mac OS X that allows users to create workflows by dragging and dropping actions from a library. It provides a simple and intuitive interface for automating tasks and creating custom workflows without the need for programming knowledge. The other options, Terminal, Services menu, and AppleScript Editor, do not have this drag-and-drop functionality for building workflows.Rate this question:
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- 20.
Review the two screenshots of the contents of the /Users/admin/Downloads/ folder, and then answer the question below.Which statement describes why the file "MyDocument.pdf" is displayed in Terminal but not in the Finder?
- A.
The file's sticky bit is enabled.
- B.
The file's hidden flag is enabled.
- C.
The file is stored in an aliased location.
- D.
The file has an active access control list.
Correct Answer
B. The file's hidden flag is enabled.Explanation
The file "MyDocument.pdf" is displayed in Terminal but not in the Finder because its hidden flag is enabled. The hidden flag is a file attribute that can be set to hide a file from being displayed in the Finder. Terminal, however, can still access and display hidden files.Rate this question:
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