Professional Certification Exam For CSA System Administrator

60 Questions | Total Attempts: 9737

SettingsSettingsSettings
Professional Certification Exam For CSA System Administrator - Quiz

Do you want to be a System Administrator? Take this informative " Professional Certification Exam For CSA System Administrator " and see for yourself if you have what it takes to be an excellent administrator. A system administrator, or sysadmin, is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers, such as servers. If you have an upcoming test then this quiz is perfect to text your basics. Good Luck!


Questions and Answers
  • 1. 
    Where is a customer’s ServiceNow data stored?
    • A. 

      Customer data center

    • B. 

      ServiceNow data center

    • C. 

      User’s computer

    • D. 

      Amazon data center

  • 2. 
    What is the purpose of a transform map?
    • A. 

      Map a user’s groups and roles

    • B. 

      Record changes to an instance

    • C. 

      Map data from a source table to a target table

    • D. 

      None of the above

  • 3. 
    Which role(s) gives users the ability to make changes to just about any part of the system?
    • A. 

      Itil & admin

    • B. 

      Admin_all & security

    • C. 

      Admin

    • D. 

      Admin & security_admin

  • 4. 
    A UI action runs on the ____.
    • A. 

      Server side

    • B. 

      User session

    • C. 

      Client & server side

    • D. 

      Data center side

  • 5. 
    Administrators can add customizations to the server side by writing Java in business rules.
    • A. 

      True

    • B. 

      False

  • 6. 
    The ____ role is assigned to users who supervise a group of helpdesk technicians, providing them with access to delete incidents, problems, changes, and other related records.
    • A. 

      Itil

    • B. 

      Itil_admin

    • C. 

      Admin

    • D. 

      Security_admin

  • 7. 
    Workflows consist of many ____, which can be notifications, approvals, tasks or a number of other processes.
    • A. 

      Activities

    • B. 

      Processes

    • C. 

      Scheduled jobs

    • D. 

      Workers

  • 8. 
    If you are experiencing performance issues, a good place to check is the…
    • A. 

      Performance analytics application

    • B. 

      Slow Queries module

    • C. 

      User account sessions

    • D. 

      Upgrade monitor

  • 9. 
    If you are given requirements to make a field readonly once the record is marked closed , what should you use?
    • A. 

      Business rule

    • B. 

      Client script

    • C. 

      Script include

    • D. 

      UI policy

  • 10. 
    What is the ServiceNow HI portal?
    • A. 

      A communication application

    • B. 

      A portal for maintaining ServiceNow instances and environments

    • C. 

      The out-of-thebox employee self-service portal

    • D. 

      None of the above

  • 11. 
    Personalizing a form requires the admin role.
    • A. 

      True

    • B. 

      False

  • 12. 
    The ____ feature allows admins to access ServiceNow as if they were another user.
    • A. 

      Security admin

    • B. 

      Impersonate

    • C. 

      Clone

    • D. 

      None of the above

  • 13. 
    An SLA definition has the following conditions: start, pause, stop, and ____.
    • A. 

      Reset

    • B. 

      Redo

    • C. 

      Execute

    • D. 

      End

  • 14. 
    A role is a record in the ____ table.
    • A. 

      Sys_role

    • B. 

      Roles

    • C. 

      Sys_user_role

    • D. 

      Sys_user

  • 15. 
    Roles may contain 1 or more access control rules.
    • A. 

      True

    • B. 

      False

  • 16. 
    The sys_dictionary table stores information about ____.
    • A. 

      Dictionaries for each language in the system

    • B. 

      Information about users and groups

    • C. 

      System statistics

    • D. 

      Table and field properties

  • 17. 
    Which application is available to all users?
    • A. 

      Incident

    • B. 

      Employee profile

    • C. 

      Selfservice

    • D. 

      None

  • 18. 
    What is the purpose of an order guide?
    • A. 

      Provide multiple catalog items into a bundle

    • B. 

      Provide logic in the workflow of a catalog item

    • C. 

      Provide services in the ServiceNow HI portal

    • D. 

      An automated wizard for ordering hardware or software

  • 19. 
    All of the following are added to an update set except for:
    • A. 

      New fields

    • B. 

      Field properties

    • C. 

      Workflows

    • D. 

      None of the above

  • 20. 
    Which of the following is not a field type in ServiceNow?
    • A. 

      String

    • B. 

      Boolean

    • C. 

      Selector Bucket

    • D. 

      HTML

  • 21. 
    Which of the following is possible via an inbound action?
    • A. 

      Schedule a job

    • B. 

      Sends an email notification

    • C. 

      Modifying existing records

    • D. 

      Impersonate users

  • 22. 
    ACL is part of which security?
    • A. 

      Physical Security

    • B. 

      Contextual Security

    • C. 

      Compliance Security

    • D. 

      ServiceNow Security

  • 23. 
    Which of the following is data saved to?
    • A. 

      Table

    • B. 

      Form

    • C. 

      List

    • D. 

      Record

  • 24. 
    If the system administrator wants to modify the homepage, which of the following links on the page indicates that this can be done
    • A. 

      Add Context

    • B. 

      Change Layout

    • C. 

      Make Gauge

    • D. 

      Modify Homepage

  • 25. 
    What are the main structures used in ServiceNow?
    • A. 

      Table, schedules, forms

    • B. 

      Table, forms, data

    • C. 

      Table, forms, homepages

    • D. 

      Tables, forms, views

Back to Top Back to top