Welcome to AM,RM E-GYAN QuizPlease enter your name , Emp. Code ,HQ and Select your state. Then press "Start" to begin the test. You can only attend the test once and hence make sure you have uninterrupted internet connectivity. maximum duration of the test is 60 minutes. All the bestMicro Leadership Academy
To send a TE to Crash Course
To send a TE to six days Induction
To give a five days on job induction
To give him feedback
To boost his confidence
To check his patch knowledge
To show the objective of the day and call with Rxber and non Rxber
All of the above
Customer mood information , Cross check last visit, Review the TE on ROI, Call rehearsal
ROI information ,Analyse the customer information Agreed which part who will cover
1.Analysis the customer information 2.Plan and prepare with TE 3.Call rehearsal 4.Agree which part who will take
1 Bag checking 2. ROI 3. Setting of bag 4. Review of ROI
Delegating
Directing
Supporting
Coaching
Asking open ended question
Involving a TE in interaction and allowing him to speak more
Talking about the consequences in a situation and alternative benefits.
All of the above
Ask the relevant question to chemist
Cross check with chemist whether TE regular or not
Observe the flow of conducting the RCPA by TE
Try the maximum POB with chemist
AM must ask some extra support from Dr.
High value inputs delivered by AM only
Observe the call whether the TE making an effective call and add value as discussed during Pre Call Planning.
All of the above
Delegating
Coaching.
Directing.
Supporting.
Pre call planning
During the call
Post call
In all three steps
A) AM himself ask the same
B) AM start arguing with TE for proper information
C) Realise the importance of effective RCPA and make TE prepare for next call
D) Ignore the situation and hope for better In future
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
Managing
Operating
True
False
True
False