Am Rm E Gyan Dec

The correct answer is C) Realise the importance of effective RCPA and make TE prepare for the next call. This answer suggests that the AM should understand the significance of conducting a thorough RCPA (Retail Chemist Prescription Audit) and take responsibility for ensuring that the TE (Territory Executive) is properly prepared for future calls. This implies that the AM should not ask the competitor brands themselves (option A), start arguing with the TE (option B), or ignore the situation (option D).

When developing technical training materials, it is important to consider the specific information that must be communicated. This means that the training materials should focus on providing clear and concise information that is relevant to the topic being taught. By ensuring that the specific information is effectively communicated, the training materials can effectively educate and inform the learners. Therefore, the statement "The Specific information that must be communicated" is true.

This statement is true because control results alone are not sufficient to determine the quality and/or quantity of work being done. While the present results may appear satisfactory, there is a possibility that the quality and/or quantity of work being done could gradually decline over time. Therefore, relying solely on control results may not provide an accurate assessment of the overall performance and progress of the work.

The most important role of an Account Manager (AM) is to be actively involved in all three steps: pre-call planning, during the call, and post-call. In the pre-call planning stage, the AM prepares by researching the client's needs and objectives, identifying potential challenges, and strategizing on how to address them. During the call, the AM engages with the client, actively listens to their needs, and provides relevant solutions or recommendations. In the post-call stage, the AM follows up with the client, addresses any additional concerns or questions, and ensures customer satisfaction. Being present and contributing in all three steps is crucial for the AM's success in building and maintaining strong client relationships.

Management planning is a continuous ongoing process that involves many elements including sales forecasting, setting objectives, action planning, controlling, and implementing the plan. This means that it is not just about reviewing performance at the end of the year, deciding incentives, or having quarterly budget meetings. It encompasses a range of activities and considerations to ensure effective planning and execution of organizational goals.

Action planning involves determining who will be responsible for specific tasks (who will do what), identifying the steps and strategies to achieve the desired outcome (how will it be done), and determining the resources needed to implement the plan (what resources are required). Therefore, the correct answer is d. All the above.

The correct answer is "Observe the flow of conducting the RCPA by TE." This answer is appropriate because during the RCPA, it is important for the AM to closely observe and understand how the RCPA is being conducted by the TE (Technician/Technologist). This allows the AM to ensure that the RCPA is being carried out correctly and efficiently, and to identify any areas where improvements or adjustments may be needed. By observing the flow of the RCPA, the AM can also gain valuable insights and knowledge about the process, which can be beneficial for future reference or troubleshooting purposes.

The first job of an Area Manager when a new TE (Training Executive) joins is to provide them with a five-day on-the-job induction. This induction period is essential to familiarize the new TE with the job requirements, company policies, and procedures. It allows the TE to gain practical experience and knowledge necessary to perform their duties effectively. This initial training period sets the foundation for the TE's success in their role and ensures they have the necessary skills and understanding to contribute to the team.

The control function serves the purpose of ensuring that the TE (presumably referring to a technical engineer) follows company policies and procedures, identifying problems and dangers before they can escalate, and taking corrective action in a timely manner. This means that the control function is responsible for maintaining compliance, risk management, and problem-solving within the organization.

The correct answer is d. All the above. This is because all of the options listed - using change as an opportunity for improvements, establishing and communicating high expectations of performance, and actively seeking to do things better - demonstrate a manager's concern for others. By using change as an opportunity for improvements, the manager shows that they are considering the impact on others and seeking to make positive changes. By establishing and communicating high expectations of performance, the manager is showing that they care about the success and development of their team members. And by actively seeking to do things better, the manager is demonstrating a commitment to continuous improvement, which can benefit both the team and the individuals within it.

The correct answer is d. All of the above. This means that a manager demonstrates concern for others by using change as an opportunity for improvements, establishing and communicating high expectations of performance, and actively seeking to do things better. This shows that a manager is not only focused on their own success but also on the well-being and success of their team members. They prioritize growth, improvement, and creating a positive work environment.

The doctor profile should include all of the above options because they provide important information about the physician. Knowing the personality style can help patients determine if they will be comfortable with the doctor's approach. Knowing the type of patients seen and indications treated can help patients determine if the doctor has experience with their specific condition. Knowledge of the physician's drug therapy of choice can help patients understand the approach to treatment. Finally, knowing how price conscious the physician is can help patients determine if the doctor's services are affordable for them.

The objective of the morning phone call by an AM to a TE should be to boost his confidence, check his patch knowledge, and show the objective of the day and call with Rxber and non Rxber. All of these objectives are important for effective communication and coordination between the AM and TE, ensuring that the TE is well-informed, motivated, and prepared for the day's tasks.

The correct answer is "d. All of the above" because all of the given options are steps that contribute to effective time management. Knowing how you are currently spending your time helps in identifying areas where time can be better utilized. Understanding your job responsibilities helps in prioritizing tasks and allocating time accordingly. Managing each day as a separate unit ensures that time is effectively planned and utilized on a daily basis. Therefore, all of these steps are essential for effective time management.

The correct answer is d. All of the above. This means that in order to carry out the control function effectively, the manager must be able to measure the extent to which objectives are being met, evaluate how effectively action plans are being carried out, and decide whether the objectives are viable under changing conditions. All of these tasks are crucial for effective control and monitoring of the organization's performance.

The four steps before a call to be done during the JFW are as follows:

1. Analysis the customer information: This step involves gathering and analyzing information about the customer to understand their needs and preferences.

2. Plan and prepare with TE: This step involves strategizing and preparing for the call, including determining the objectives, identifying potential challenges, and planning the approach.

3. Call rehearsal: This step involves practicing and rehearsing the call with a colleague or team member to ensure a smooth and effective conversation with the customer.

4. Agree which part who will take: This step involves discussing and assigning specific responsibilities and roles to team members for the call, ensuring clarity and coordination.

These steps help ensure that the call is well-prepared, organized, and executed effectively to meet the customer's needs.

The correct answer is d. Select the candidates who are best qualified to do the job. This is the manager's responsibility because they need to ensure that they are hiring individuals who have the necessary skills, experience, and qualifications to perform the job effectively. By selecting the best qualified candidates, the manager can ensure that the team is composed of individuals who can contribute to the success of the organization.

The correct answer is b. Planning, organizing, leading, controlling. These four functions are commonly recognized as the basic functions of management. Planning involves setting goals and deciding on the best course of action to achieve them. Organizing involves arranging resources and tasks to meet the goals. Leading involves guiding and motivating employees to work towards the goals. Controlling involves monitoring progress and making adjustments as necessary to ensure that goals are being met.

The key to success during giving feedback is to ask open-ended questions, involve a TE (target employee) in the interaction and allow them to speak more, and talk about the consequences in a situation and alternative benefits. By asking open-ended questions, the feedback giver encourages the TE to provide more detailed responses and insights. Involving the TE in the interaction and allowing them to speak more promotes active engagement and ownership of the feedback process. Discussing the consequences and alternative benefits helps the TE understand the impact of their actions and motivates them to make positive changes.

The correct answer is b. Provide a system to reference in planning the call. Record keeping is important because it allows individuals to have a reference point for future planning and decision-making. By keeping records, one can track important information, such as previous conversations or interactions, which can be used to prepare for future calls or meetings. It helps in maintaining a systematic approach and ensures that all necessary information is readily available when needed.

If a TE is high on willingness and low on skills, the role of an ABM would be coaching. Coaching involves providing guidance, support, and training to help the TE develop their skills and improve their performance. In this situation, the ABM would focus on identifying the TE's areas of improvement, providing constructive feedback, and offering resources and assistance to enhance their skills. The ABM would also work closely with the TE to set goals, create action plans, and monitor progress, ultimately helping them build their skills and increase their effectiveness in their role.

The correct answer is b. Identifying individual strengths and weaknesses in product knowledge, anatomy and physiology, communication, and selling skills. This answer explains that as the person responsible for training and developing each team member, it is important to assess their individual strengths and weaknesses in various areas such as product knowledge, anatomy and physiology, communication, and selling skills. This allows the trainer to tailor their training approach and focus on areas that need improvement for each team member.

This answer suggests that direct questions are good for relaxing the applicant and allowing them to speak freely. By asking direct questions, the interviewer can create a comfortable environment for the applicant to express themselves openly and provide more detailed information. This approach can help uncover valuable insights and perspectives from the applicant.

The correct answer is "Managing" because deciding what the cost budget request shall be for your sales team falls under the responsibility of a manager. Managers are responsible for planning, organizing, and controlling the resources of a team or department, which includes setting budgets and making decisions about financial matters. Therefore, the appropriate option for this scenario is managing.

The correct answer is "Managing" because deciding whether to recommend adding a position falls under the responsibilities of a manager. Managers are responsible for making decisions about staffing and resource allocation within an organization. They evaluate the need for additional positions based on workload, productivity, and overall business objectives. Therefore, managing is the appropriate option in this context.

The correct answer is "Managing" because in this scenario, the task is to explain how to solve a work problem that one of your team members has brought to you. This requires the skill of managing, which involves providing guidance, support, and direction to the team member in order to help them solve the problem effectively. Operating, on the other hand, refers to the act of functioning or running a system or process, which is not relevant to the given situation.

The statement suggests that there has been a shift in focus from efficacy and safety to cost effectiveness and therapeutic advantage in the current environment. This implies that the primary concern now is not only the effectiveness and safety of a treatment, but also its affordability and potential therapeutic benefits. Therefore, the statement is true.

The correct answer is "Managing" because deciding whether to meet a competitive price based on considerations beyond what the TEs (Technology Executives) currently have falls under the realm of managing. This involves analyzing various factors such as market conditions, customer demands, and financial implications to make informed decisions that align with the overall goals and strategies of the organization.

The correct answer is b. Recognise their task precision, support presentation with proof and data. This answer suggests that a TE (presumably a Technical Expert) can effectively deal with an analytical personality by acknowledging their attention to detail and precision in tasks. Additionally, supporting their presentations with evidence, proof, and data would likely resonate well with their analytical mindset.

The correct answer is "Managing" because explaining a salary increase to a team member falls under the responsibilities of a manager. Managers are responsible for the overall performance and development of their team members, including discussing compensation and benefits. They have the authority and knowledge to explain the reasons behind a salary increase, such as performance, market conditions, or company policies. Operating, on the other hand, refers to the day-to-day activities and tasks required to run a business, which may not involve salary discussions.

The best place to start in relation to setting standards is to review daily and weekly reports. This is because these reports provide a comprehensive overview of the activities and performance of the team or individual. By analyzing these reports, one can identify any gaps or areas for improvement and set standards accordingly. It allows for a systematic and data-driven approach to setting standards and monitoring progress. Reviewing territory programs, itineraries, and job descriptions may also be important, but they might not provide the same level of detailed information as daily and weekly reports.

The statement suggests that there is less focus on disease states treatment programs and doctor services. However, the correct answer is False, indicating that there is still emphasis being placed on these aspects. This implies that disease states treatment programs and doctor services continue to be important and receive attention in the current context.

The correct answer is c. To train and develop experienced TE. This is not a responsibility of an Area Manager (AM). An AM is responsible for appraising and evaluating sales performance, motivating TEs to achieve sales objectives, and striving to constantly improve their own knowledge and skills. Training and development of experienced TEs would typically be the responsibility of a different role, such as a Training Manager or a Senior Sales Manager.

Effective planning is crucial in order to maximize productivity. By planning ahead, individuals and organizations can prioritize tasks, allocate resources efficiently, and minimize wasted time and effort. This allows for a more streamlined and focused approach to work, ultimately leading to increased productivity and better results.

The correct answer is "All of the above." This means that all of the factors mentioned in options a, b, and c affect time management. Controlling time impacts everything one does because it involves prioritizing tasks and managing one's schedule effectively. Not setting deadlines and time limits can lead to procrastination and inefficiency. Having an open door for TE (team and employee) discussions can disrupt one's workflow and consume valuable time. Therefore, all of these factors can have an impact on time management.

The correct answer is "Operating." This option is the most suitable because it implies that you are conducting the interview process for the sales candidate referred to you by your friend. As the interviewer, you would be responsible for operating the interview, asking questions, evaluating the candidate's skills and qualifications, and making a decision about their suitability for the role. "Managing" does not accurately describe the role of the interviewer in this context, as it implies ongoing supervision rather than a one-time interview.

The correct answer is "Observe the call whether the TE making an effective call and add value as discussed during Pre Call Planning." This answer suggests that during the Dr. Call, the AM should observe whether the TE (presumably a sales representative) is making an effective call and adding value as discussed during the pre-call planning. This implies that the AM should monitor the call to ensure that the sales representative is following the planned approach and delivering high-value inputs. This allows the AM to identify any additional support that may be needed from the doctor and make necessary adjustments to improve the effectiveness of the call.

The wheel of success as a TE includes business knowledge, product knowledge, and selling skills. However, an aggressive attitude is not a part of the wheel of success. While confidence and assertiveness are important qualities for a successful TE, being overly aggressive can often have a negative impact on sales and customer relationships. It is important for a TE to strike a balance between being assertive and respectful in order to effectively sell products and build long-term relationships with customers.

This answer is the most appropriate because it includes all the necessary items for concerns during an interview. Work history is important to assess the candidate's past experience and performance. Motivation is crucial to determine if the candidate is genuinely interested in the position. Knowledge is necessary to evaluate the candidate's understanding of the job requirements. Lastly, selling skills are important for positions that involve sales or customer interaction.

This question is asking about the appropriate action to take when asking one of your TE (Team Members) for their thoughts on a selling idea. The correct answer is "Managing" because as a manager, it is your responsibility to oversee and guide your team. By asking your TE for their opinion on the selling idea, you are taking on the role of managing their input and considering their thoughts in the decision-making process.

The correct answer is c. Proper planning prevents particularly poor performance. This answer best aligns with the concept of the "Six P's" and emphasizes the importance of planning in order to prevent poor performance.

The given answer is d. Dinner meeting held and New TE training. This is because job description, performance standards, reports review, territory results, sales statistics, and target achievement are all valid and commonly used sources of information for appraising performance. However, dinner meetings and new TE training are not typically considered as sources of information for performance appraisal.

The correct answer is "Operating." This option refers to the process of carrying out the day-to-day activities and tasks necessary to achieve the objectives of an organization. In this context, it suggests that the focus is on the implementation and execution of plans and strategies related to sales objectives by doctors. It involves coordinating and overseeing the activities of the sales team, monitoring performance, and ensuring that the sales objectives are met.

The correct answer is "operating". This option refers to the act of managing and running a business or organization. Making individual calls on the pharmacist to build a relationship would fall under the category of managing, but the main focus of the question is on the overall operation of the business.

The correct answer is "Managing" because reviewing monthly reports to determine progress towards specific sales objectives is a task that falls under the role of a manager. Managers are responsible for overseeing the work of their team and ensuring that they are meeting their sales objectives. By reviewing the monthly reports, managers can assess the progress made and make any necessary adjustments or improvements to achieve the desired sales goals. This task requires a higher level of responsibility and decision-making, which aligns with the role of a manager rather than an operator.

The correct answer is d. Resourcefulness and negotiating. In the PROFESSIONAL rating scale, the R stands for resourcefulness, which refers to the ability to find creative solutions and make the most of available resources. The N stands for negotiating, which involves the skill of reaching agreements and finding compromises in professional settings.

The correct answer is "Managing." This option is the most appropriate because it involves the act of overseeing or supervising a task or a group of people, which aligns with the action of asking someone to establish day-to-day objectives for the number of doctor calls. Operating, on the other hand, refers to the action of functioning or controlling a machine or system, which does not fit the context of the question.

The correct answer is d. All the above. This means that all of the factors mentioned in options a, b, and c could have an effect on the sales in your area. The political situation, such as changes in government policies or instability, can impact consumer confidence and spending. The economic situation, such as a recession or inflation, can affect people's purchasing power and willingness to spend. Competitive activity, such as the entry of new competitors or aggressive marketing strategies, can also influence sales by attracting or diverting customers. Therefore, all of these factors are important to consider when analyzing the potential impact on sales in your area.

A manager would discuss an activity report with a TE to clarify discrepancies, understand reasons for particular situations, and to give suggestions and offer help. However, the reason "Because management like Manager to discuss the reports" is not a valid reason. The manager discusses the report with the TE for the purpose of understanding and improving the performance, not just because management likes it.

The correct answer is b. The acronym for setting objectives is "Specific, measurable, achievable, realistic, timely." This acronym represents the key elements that should be considered when setting objectives. Objectives should be specific, clearly defining what needs to be achieved. They should also be measurable, allowing progress to be tracked. Objectives should be achievable and realistic, considering the resources and constraints available. Finally, objectives should be timely, setting a deadline or timeframe for completion. This acronym helps ensure that objectives are well-defined and can be effectively pursued.