Am Rm E Gyan Dec
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- 1.What is the first job of Area Manager when a new TE joinees
- A.
To send a TE to Crash Course
- B.
To send a TE to six days Induction
- C.
To give a five days on job induction
- D.
To give him feedback
- 2.What should be the objective of morning phone call by an AM to a TE
- A.
To boost his confidence
- B.
To check his patch knowledge
- C.
To show the objective of the day and call with Rxber and non Rxber
- D.
All of the above
- 3.What are the four steps before a call to be done during the JFW
- A.
Customer mood information , Cross check last visit, Review the TE on ROI, Call rehearsal
- B.
ROI information ,Analyse the customer information Agreed which part who will cover
- C.
1.Analysis the customer information 2.Plan and prepare with TE 3.Call rehearsal 4.Agree which part who will take
- D.
1 Bag checking 2. ROI 3. Setting of bag 4. Review of ROI
- 4.If a TE is high on willingness and low on skills what will be the role of an ABM
- A.
Delegating
- B.
Directing
- C.
Supporting
- D.
Coaching
- 5.What are the key to success during giving a feedback
- A.
Asking open ended question
- B.
Involving a TE in interaction and allowing him to speak more
- C.
Talking about the consequences in a situation and alternative benefits.
- D.
All of the above
- 6.During the RCPA AM should
- A.
Ask the relevant question to chemist
- B.
Cross check with chemist whether TE regular or not
- C.
Observe the flow of conducting the RCPA by TE
- D.
Try the maximum POB with chemist
- 7.During the Dr. Call
- A.
AM must ask some extra support from Dr.
- B.
High value inputs delivered by AM only
- C.
Observe the call whether the TE making an effective call and add value as discussed during Pre Call Planning.
- D.
All of the above
- 8.If TE is low in commitment but low in skills the desired role of an AM
- A.
Delegating
- B.
Coaching.
- C.
Directing.
- D.
Supporting.
- 9.Most important role of an AM is during
- A.
Pre call planning
- B.
During the call
- C.
Post call
- D.
In all three steps
- 10.TE is not asking the competitor brands during the RCPA in this AM should
- A.
A) AM himself ask the same
- B.
B) AM start arguing with TE for proper information
- C.
C) Realise the importance of effective RCPA and make TE prepare for next call
- D.
D) Ignore the situation and hope for better In future
- 11.Tick the right optionMaking an individual call on the pharmacist to build relationship and pob
- A.
Managing
- B.
Operating
- 12.Tick the right optionExplaining how to solve a work problem that one of your TE has just brought to you
- A.
Managing
- B.
Operating
- 13.Tick the right optionMaking a product presentation to a Doctor in order to show a TE how do it
- A.
Managing
- B.
Operating
- 14.Tick the right optionExplaining to one of your TE , why he/she is receiving a salary increase
- A.
Managing
- B.
Operating
- 15.Tick the right optionInterviewing a sales candidate referred to you by your friend
- A.
Managing
- B.
Operating
- 16.Tick the right optionGiving a telephone progress report to your superior
- A.
Managing
- B.
Operating
- 17.Tick the right optionAsking one of your TE , what he/she thinks about a selling idea that you have
- A.
Managing
- B.
Operating
- 18.Tick the right optionPlanning and deciding on a value sales objective by Doctors.
- A.
Managing
- B.
Operating
- 19.Tick the right optionDeciding what the cost budget request shall be for your sales team
- A.
Managing
- B.
Operating
- 20.Tick the right optionReviewing monthly reports to determine progress towards specific sales objectives
- A.
Managing
- B.
Operating
- 21.Tick the right optionDeciding whether to meet a competitive price base on considerations beyond what the TEs has presently
- A.
Managing
- B.
Operating
- 22.Tick the right optionDeciding whether to recommend adding a position
- A.
Managing
- B.
Operating
- 23.Tick the right optionAsking your TE to establish day to day objectives for number of Doctors calls
- A.
Managing
- B.
Operating
- 24.An environment of cost effectiveness and therapeutic advantage has replaced the previous issue of efficacy and safety
- A.
True
- B.
False
- 25.Less emphasis is now being placed on disease states treatment programs and Doctor services
- A.
True
- B.
False
Questions: 10 | Attempts: 26264 | Last updated: Mar 22, 2022
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