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maximum duration of the test is 60 minutes.
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Micro Leadership Academy
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False
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False
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Pre call planning
During the call
Post call
In all three steps
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A. Meeting at the end of each year to review the company”s performance
B. Deciding the amount of incentive to be paid at the end of the year
C. Many elements including sales forecasting , setting objectives , action planning , controlling and implementing the plan
D. Having a quarterly budget meeting
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A. Who will do what
B. How will it be done
C. What resources are required
D. All the above
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Ask the relevant question to chemist
Cross check with chemist whether TE regular or not
Observe the flow of conducting the RCPA by TE
Try the maximum POB with chemist
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To send a TE to Crash Course
To send a TE to six days Induction
To give a five days on job induction
To give him feedback
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A. Ensure the TE follows company policies and procedures
B. Identify problems and dangers before they can evolve
C. Take corrective action on time
D. All of the above
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A. Using change as an opportunity for improvements
B. Establishing and communicating high expectations of performance
C. Actively seeking to do things better
D. All the above .
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A. Using change as an opportunity for improvements
B. Establishing and communicating high expectations of performance
C. Actively seeking to do thing better
D. All of the above
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A. What the personality style is
B. Type of patients seen, indications treated
C. Drug therapy of choice
D. How price conscious the physician is
All of the above
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To boost his confidence
To check his patch knowledge
To show the objective of the day and call with Rxber and non Rxber
All of the above
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A. Know how you are currently spending your time
B. Understand your job responsibilities
C. Manage each day as a separate unit
D. All of the above
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A. Measure the extent to which objectives are being met
B. Evaluate how effectively action plans are bing carried out
C. Decide , whether the objectives are viable under changing conditions
D. All of the above
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Customer mood information , Cross check last visit, Review the TE on ROI, Call rehearsal
ROI information ,Analyse the customer information Agreed which part who will cover
1.Analysis the customer information 2.Plan and prepare with TE 3.Call rehearsal 4.Agree which part who will take
1 Bag checking 2. ROI 3. Setting of bag 4. Review of ROI
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A. Organising , planning , following , controlling
B. Planning , organising , leading , controlling
C. Controlling , planning , accepting , organising
D. Organising , marketing , controlling , planning
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A. Recruit and hire TEs
B. Hire candidates , who have worked current vacant territories
C. Hire Candidate , who sold similar products with difference companies
D. Select the candidates , who are best qualified to do the job
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Asking open ended question
Involving a TE in interaction and allowing him to speak more
Talking about the consequences in a situation and alternative benefits.
All of the above
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Delegating
Directing
Supporting
Coaching
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A. To keep the boss happy
B. Provide a system to reference in planning the call
C. To record personal details of the physician
None of the above
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A. Establishing learning and developing needs for the team by completing a training needs analysis
B. Identifying individual strengths and weakness in product knowledge , anatomy and physiology, communication and selling skills
C. Studying weekly reports and telling TEs , what they should do
D. Analysing marketing and sales reports and then telling the team what they should do.
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Managing
Operating
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A. Too many limit information and impose a tight control
B. Not enough limit information
C. Relax the applicant and let them speak freely
D. Are good for uncovering general information
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Managing
Operating
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Managing
Operating
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Managing
Operating
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False
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Managing
Operating
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A. Review daily , weekly reports
B. Review territory program
C. Review itinerary versus calls achieved
D. Review job description
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A. Introducing change and new ideas , Calculate risks
B. Recognise their task precision , support presentation with proof and data
C. Maintain a future time frame , change , exceptional results
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True
False
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A. To appraise and evaluate sales performance
B. To motivate the TEs to achieve planned sales objective
C. To train and develop experienced TE
D. To strive to constantly improve their knowledge or skills
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A. Avoid making sales calls on personal time
B. Maintain accurate records
C. Maximize productivity
D. Reach Doctors before the competition does
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A. Controlling time impacts on everything you do
B. Not setting deadlines and time limits
C. Having an open door for TE discussions
All of the above
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Managing
Operating
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AM must ask some extra support from Dr.
High value inputs delivered by AM only
Observe the call whether the TE making an effective call and add value as discussed during Pre Call Planning.
All of the above
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Managing
Operating
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A. Aggressive attitude
B. Business knowledge
C. Product knowledge
D. Selling skills
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A. Education , previous experience , motivation, knowledge
B. Previous experience , education, knowledge, motivation
C. Motivation , knowledge , previous experience , education.
D. Work history, motivation, knowledge , selling skills
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A. Perfect practice prevents particularly poor presentation
B. Proper practice prevents particularly poor performance
C. Proper planning prevents particularly poor performance
D. Perfect planning prevents particularly poor presentation
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Managing
Operating
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A. Job description , performance standards
B. Reports review , territory results
C. Sales statistics and target achievement
D. Dinner meeting held New TE training
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Managing
Operating
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Managing
Operating
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A. Realistic and neat
B. Reinforcing and notable
C. Relational and natural
D. Resourcefulness and negotiating
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Managing
Operating
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A. The political situation
B. The economic situation
C. Competitive activity
D. All the above
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A. To clarify discrepancies
To understand reasons for particular situations
C. Because management like Manager to discuss the reports
D. To give suggestions and offer help
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