Rm E Gyan Jan 2019
Welcome to RM E-GYAN Quiz Here you will get 50 questions which you have to attempt within 30 mins. Please enter your name, Emp. Code,HQ and Select your state. Then press "Start" to begin the test. You can only attend the test once and hence make sure you have uninterrupted internet connectivity. You will be Felicitated with E GYAN Certificate for scoring above 75%. You can download your certificate. All the best Micro Leadership Academy
- 1.As a Manager, You were expected to achieve New Product objective every month, however stockists are not agreeing to maintain required inventory, your Team also started giving the same reason for not achieving the new product objective. How do you manage such situation?
- A.
You go to stockist personally and take orders
- B.
Approach your Boss for help in influencing the stockist
- C.
Educate your Team to convince the stockist based on your sales plan to make the Brand Big
- D.
You convey the same inventory and stockist reason for your superiors
- 2.TE has not planned his Daily call planner completely , just Dr list was mentioned and AM thinks that is sufficient planning.What should RM do ?
- A.
Coach AM about the significance of Planning with Dr Details ,time & Products to be Promoted in the call.
- B.
Coach AM & TE about the significance of Planning with Dr Details ,time & Products to be Promoted
- C.
Make a note in his Diary for action to be taken in the next meeting
- D.
Ask them to prepare immediately before they embark for next call.
- 3.TE was poor in Relationship building and closing was not done effectively , call objective was also not achieved. AM & TE are ready for Next Call . Your Next step should be?
- A.
Do Post Call Analysis to bring more focus for better outcome and results
- B.
Do Pre Call Planning for the Next Call
- C.
Do Post Call Analysis to bring more focus for better outcome and results and set objectives for the next Call.
- D.
Take Note in Diary to address the issues later
- 4.Based on RM’s guidance AM started doing Pre Call planning and Post Call analysis . However he is in telling mode , As an RM what is your role ?
- A.
Ask AM to demonstrate in one of the call about the points discussed
- B.
Ask AM to Repeat the Coaching steps again
- C.
Ask AM about the set objectives which he wants to improve by asking suggestionS from TE
- D.
You start Coaching TE
- 5.During Dr Call , TE was slow in detailing , AM started to detail and completed the call by closing himself.
- A.
Ask TE to detail in next call himself
- B.
Ask AM to do closing of the call only
- C.
Take note in DIARY to address in Team Meeting
- D.
Ask AM to do the Role of AM , demand better detailing from TE by addressing the issue
- 6.Priority work of RM is to understand
- A.
A.) People ,Process & Performance
- B.
B.) People ,Performers & their Performance
- C.
Both A & B
- D.
None of the Above
- 7.In RCPA TE is just asking Micro brands which is moving ( P1 or P2 brand ) , he is neither trying to build relationship with Chemist nor asking complete information ( Qty & competitor brands ) . AM is still fine with such incomplete RCPA?
- A.
Coach AM about the significance of RCPA and ask him how the RCPA can be improved
- B.
Coach AM & TE about the significance of RCPA and ask him how the RCPA can be improved
- C.
Make a note in his Diary for action to be taken in the next meeting
- D.
Give Lecture on Importance of RCPA
- 8.During your Joint Field Work , You ask your NEW TE about Competitors activity in the area ,he is working ,but he is clueless. What do you do?
- A.
Explain him about the importance of Competitors activity
- B.
Give him small assignments
- C.
Ask him to observe during his field visit in stockist ,chemist and doctors
- D.
All of the Above
- 9.Minimum days for Inducting new colleague by AM
- A.
3 Days
- B.
4 Days
- C.
5 Days
- D.
7 Days
- 10.Disciplined Execution needs to be done by
- A.
Plan ,Influence , Follow through & Feedback
- B.
Plan ,Influence , Follow up & Feedback
- C.
Plan ,Influence & Feedback
- D.
Plan ,Feedback ,Influence and Influence
- 11.As a supervisor you are responsible for ensuring T.Es and AM fulfil the expectations: Company & Division
- A.
True
- B.
Sometimes
- C.
False
- D.
In Some Cases
- 12.A new TE should be sent to Crash Course
- A.
With in 6 months of Joining
- B.
With in 9 months of Joining
- C.
With in 3 months of Joining
- D.
With in 30 days of Joining
- 13.Feedback of Deviations during OJC has to be informed to TE/AM
- A.
In the same day , in a convenient surrounding
- B.
During next visit
- C.
At the end of Day
- D.
Next Day
- 14.During the Doctor Call , AM s Role should be
- A.
Facilitator
- B.
Observer
- C.
Supporter
- D.
Detailer
- 15.Oragnisation has planned to launch a new brand , AS RM what is your responsibility
- A.
Make an indent to organisation and do nothing
- B.
Make an indent to organisation and wait for stocks to arrive at the CFA/ Super stockist
- C.
Make an indent to organisation and ensure stock reaches CFA/ Super stockist minimum 15 days before the launch
- D.
Ask your superior to make an indent and send the stocks
- 16.Best Influencing Style is
- A.
Reasoning
- B.
Assertiveness
- C.
Friendliness
- D.
Depending upon the situation
- 17.On 25th of the month you have realized that there is no sufficient stock of one of your fast moving brand at the CFA. But however Organisation is expecting you to do completed your state monthly target
- A.
Give reasons to the superiors on non availability of stocks.
- B.
Find out alternative means of getting stocks.
- C.
Plan primary sales with other brands to bridge the gap due to non availability
- D.
Do Nothing
- 18.As State head your are plan to do 10 CME in a month, But however on 15th of the month you have realized that only 2 CME has completed, whay would be you action plan to ensure 10 CME in a month.
- A.
Personal call all the Drs and ensure 10 CME are completed
- B.
Call for meeting and discuss the action plan with the TE's to complete 10 CME
- C.
Call for meeting and discuss the action plan with the AM to complete 10 CME
- D.
Write a strong mail to AM with CC to superior to ensure all 10 CME are completed
- 19.RM can Identify essential competency of an Area Manager in the following parameters
- A.
Leading and Development
- B.
Data Analysis , Problem Solving , Decision making
- C.
Strategy Implementation and commercial acumen
- D.
All of the Above
- 20.Recently a TE was promoted as AM , But how ever he is not performing to his potential, So As AM what initiations will you take.
- A.
Send AM for Induction immediately
- B.
Discuss with him personally on the challenges he is facing in the current role & prepare an Action plan for development
- C.
Coach him during Joint field work
- D.
All of the Above
- 21.In the last 2 months you find there is lack of efforts in the team overall, because of which you as an Regional Manager not able to achieve your Target and incentives. What will you do in this situation?
- A.
Make some time to analyze the reasons with the tools/ resources available.
- B.
Help the TE to come up with an action plan to ensure this month target & deficit
- C.
Motivate and Charge the Team with the incentive earning opportunity and pride of becoming No. 1 Team in the Div.
- D.
All of the Above
- 22.One of your AM is very poor in doing his admin related work like sending Reports, Formats, Sales and work related data. He requires 2 to 3 reminders than any other TE. How will you make this TE more organized?
- A.
Write a mail at the beginning of the month to AM on Admin related works.
- B.
Discuss dead line for each admin related work
- C.
Coach the AM on importance of each admin work & it's impact on work & sales
- D.
All of the above
- 23.Last month you have achieved your target , But however New brand sales is very Low in the last month , So as RM what will bw your Action plan to ensure New brand is sold
- A.
Inform the team on the incentive of the New brand .
- B.
Ask minimum 5 Drs conversion per TE to ensure target of new brand
- C.
Plan CME or camps for new brand
- D.
All of the Above
- 24.Your team Strategy implementation is below 30 % , what will be your action plan ?
- A.
Check Strategy understanding level of AM and TE
- B.
Coach team learn how to execute Strategy
- C.
Followup with AM's on day to day basis on Strategy implementation
- D.
All of the above
- 25.40% of your TE's are not good in product knowledge and skills , what initiative would you take to develop your TE?
- A.
Blame them for poor knowledge and skills
- B.
Focus on sales instead wasting time with such TE's
- C.
Discuss with AM and Regional Training Manager on Development of TE's
- D.
None of the Above
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Sample QuestionAs a Manager, You were expected to achieve New Product objective every month, however stockists are not agreeing to maintain required inventory, your Team also started giving the same reason for not achieving the new product objective. How do you manage such situation?
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