Advanced Outlook Certification Test
Questions and Answers
- 1.
How do you respond to an event created by something sent to you?
- A.
Go to File, Create New, Click Accept/Decline Invitation
- B.
In the preview message window, click Accept/Decline
- C.
I don't now
Correct Answer
B. In the preview message window, click Accept/DeclineExplanation
To respond to an event created by something sent to you, you need to open the preview message window and then click on the "Accept/Decline" option. This allows you to accept or decline the invitation to the event.Rate this question:
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- 2.
Outlook is a personal information manager program from Microsoft.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Outlook is indeed a personal information manager program developed by Microsoft. It is widely used for managing emails, calendars, contacts, tasks, and notes. Outlook provides features such as email organization, scheduling meetings, setting reminders, and integrating with other Microsoft Office applications. Therefore, the statement "Outlook is a personal information manager program from Microsoft" is true.Rate this question:
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- 3.
To respond to an e-mail sent to someone click the _________ button.
Correct Answer
Reply
Reply All
Attach
FileExplanation
When responding to an email sent to someone, you can click on the "Reply" button to send a response only to the original sender. The "Reply All" button allows you to respond to the original sender as well as all other recipients of the email. The "Attach" button is used to add attachments to your response, while the "File" button is used to save the email in a specific folder or location.Rate this question:
- 4.
You can send Outlook Tasks to:
- A.
One Person
- B.
Anyone
- C.
My Manager
Correct Answer
B. AnyoneExplanation
Outlook Tasks can be sent to "Anyone" which means that the tasks can be shared with any individual, regardless of their role or position. This allows for collaboration and delegation of tasks to multiple people, enabling effective task management and coordination within a team or organization. By sending tasks to "Anyone," users can ensure that the tasks are visible and accessible to all relevant individuals, facilitating efficient communication and productivity.Rate this question:
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- 5.
Outlook allows me to organize my:
- A.
Contacts
- B.
E-mails
- C.
Tasks
- D.
Appointments
- E.
Pictures
- F.
Documents
Correct Answer(s)
A. Contacts
B. E-mails
C. Tasks
D. AppointmentsExplanation
Outlook is a comprehensive software that offers various features to help users organize their tasks and communications effectively. It allows users to manage their contacts, store and organize emails, create and track tasks, and schedule appointments. Additionally, Outlook also provides the ability to store and manage pictures and documents, making it a versatile tool for organizing different types of information.Rate this question:
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- 6.
Reply All sends to every person in the TO, CC and BCC areas.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because when you use the "Reply All" function in an email, it will send the response to every person included in the "To," "CC," and "BCC" fields. This means that not only the original sender and recipients in the "To" field will receive the reply, but also all the recipients listed in the "CC" and "BCC" fields.Rate this question:
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- 7.
In your own words, tell me how to create an Outlook Event
- 8.
Select the process in which to clean up your e-mail.
- A.
File > New > Task > Inbox Cleanup Wizard
- B.
Tools > Mailbox Cleanup
- C.
File > Tools > Mailbox Cleanup Wizard > New Event > Run
Correct Answer
B. Tools > Mailbox CleanupExplanation
The correct answer is "Tools > Mailbox Cleanup." This option is the most appropriate process for cleaning up emails because it specifically mentions "Mailbox Cleanup," which implies that it is a tool or feature designed for managing and organizing emails. The other options, such as "File > New > Task > Inbox Cleanup Wizard" and "File > Tools > Mailbox Cleanup Wizard > New Event > Run," do not directly mention email cleanup or management.Rate this question:
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- 9.
Outlook data files allow a user to do what?
- A.
Create a location in which e-mails & folders can be stored in a location away from your inbox
- B.
Automatically send files to another location
- C.
Archives old e-mails to where it puts the new information in a storage location
Correct Answer
A. Create a location in which e-mails & folders can be stored in a location away from your inboxExplanation
Outlook data files allow a user to create a separate location where they can store emails and folders, keeping them organized and away from the inbox. This helps in managing and categorizing emails more efficiently.Rate this question:
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- 10.
By creating an e-mail rule, I could specify that any message from Sally automatically be sent to a folder called sally.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
By creating an email rule, it is possible to set up a condition that any message received from Sally will be automatically redirected to a designated folder named "sally." This rule allows for better organization and easier access to messages from Sally without having to manually sort or search for them. Therefore, the statement is true.Rate this question:
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- 11.
Describe how this class was helpful to you
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Current Version
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Mar 21, 2023Quiz Edited by
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Feb 09, 2011Quiz Created by
Psydanergy
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