Advanced Outlook Certification Test

11 Questions | Attempts: 271
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Outlook Quizzes & Trivia

Questions and Answers
  • 1. 
    How do you respond to an event created by something sent to you?
    • A. 

      Go to File, Create New, Click Accept/Decline Invitation

    • B. 

      In the preview message window, click Accept/Decline

    • C. 

      I don't now

  • 2. 
    Outlook is a personal information manager program from Microsoft.
    • A. 

      True

    • B. 

      False

  • 3. 
    To respond to an e-mail sent to someone click the _________ button.
  • 4. 
    You can send Outlook Tasks to:
    • A. 

      One Person

    • B. 

      Anyone

    • C. 

      My Manager

  • 5. 
    Outlook allows me to organize my:
    • A. 

      Contacts

    • B. 

      E-mails

    • C. 

      Tasks

    • D. 

      Appointments

    • E. 

      Pictures

    • F. 

      Documents

  • 6. 
    Reply All sends to every person in the TO, CC and BCC areas.
    • A. 

      True

    • B. 

      False

  • 7. 
    In your own words, tell me how to create an Outlook Event
  • 8. 
    Select the process in which to clean up your e-mail.
    • A. 

      File > New > Task > Inbox Cleanup Wizard

    • B. 

      Tools > Mailbox Cleanup

    • C. 

      File > Tools > Mailbox Cleanup Wizard > New Event > Run

  • 9. 
    Outlook data files allow a user to do what?
    • A. 

      Create a location in which e-mails & folders can be stored in a location away from your inbox

    • B. 

      Automatically send files to another location

    • C. 

      Archives old e-mails to where it puts the new information in a storage location

  • 10. 
    By creating an e-mail rule, I could specify that any message from Sally automatically be sent to a folder called sally.
    • A. 

      True

    • B. 

      False

  • 11. 
    Describe how this class was helpful to you
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