Advanced Outlook Certification Test

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  • 1/11 Questions

    You can send Outlook Tasks to:

    • One Person
    • Anyone
    • My Manager
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About This Quiz

The Advanced Outlook Certification test assesses proficiency in using Microsoft Outlook. It covers responding to emails and events, understanding the program's purpose, and managing contacts and tasks. This quiz is essential for mastering personal information management skills in a professional setting.

Outlook Quizzes & Trivia

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  • 2. 

    By creating an e-mail rule, I could specify that any message from Sally automatically be sent to a folder called sally.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    By creating an email rule, it is possible to set up a condition that any message received from Sally will be automatically redirected to a designated folder named "sally." This rule allows for better organization and easier access to messages from Sally without having to manually sort or search for them. Therefore, the statement is true.

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  • 3. 

    To respond to an e-mail sent to someone click the _________ button.

    Correct Answer
    Reply
    Reply All
    Attach
    File
    Explanation
    When responding to an email sent to someone, you can click on the "Reply" button to send a response only to the original sender. The "Reply All" button allows you to respond to the original sender as well as all other recipients of the email. The "Attach" button is used to add attachments to your response, while the "File" button is used to save the email in a specific folder or location.

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  • 4. 

    How do you respond to an event created by something sent to you?

    • Go to File, Create New, Click Accept/Decline Invitation

    • In the preview message window, click Accept/Decline

    • I don't now

    Correct Answer
    A. In the preview message window, click Accept/Decline
    Explanation
    To respond to an event created by something sent to you, you need to open the preview message window and then click on the "Accept/Decline" option. This allows you to accept or decline the invitation to the event.

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  • 5. 

    Reply All sends to every person in the TO, CC and BCC areas.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because when you use the "Reply All" function in an email, it will send the response to every person included in the "To," "CC," and "BCC" fields. This means that not only the original sender and recipients in the "To" field will receive the reply, but also all the recipients listed in the "CC" and "BCC" fields.

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  • 6. 

    Outlook is a personal information manager program from Microsoft.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Outlook is indeed a personal information manager program developed by Microsoft. It is widely used for managing emails, calendars, contacts, tasks, and notes. Outlook provides features such as email organization, scheduling meetings, setting reminders, and integrating with other Microsoft Office applications. Therefore, the statement "Outlook is a personal information manager program from Microsoft" is true.

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  • 7. 

    Select the process in which to clean up your e-mail.

    • File > New > Task > Inbox Cleanup Wizard

    • Tools > Mailbox Cleanup

    • File > Tools > Mailbox Cleanup Wizard > New Event > Run

    Correct Answer
    A. Tools > Mailbox Cleanup
    Explanation
    The correct answer is "Tools > Mailbox Cleanup." This option is the most appropriate process for cleaning up emails because it specifically mentions "Mailbox Cleanup," which implies that it is a tool or feature designed for managing and organizing emails. The other options, such as "File > New > Task > Inbox Cleanup Wizard" and "File > Tools > Mailbox Cleanup Wizard > New Event > Run," do not directly mention email cleanup or management.

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  • 8. 

    Outlook data files allow a user to do what?

    • Create a location in which e-mails & folders can be stored in a location away from your inbox

    • Automatically send files to another location

    • Archives old e-mails to where it puts the new information in a storage location

    Correct Answer
    A. Create a location in which e-mails & folders can be stored in a location away from your inbox
    Explanation
    Outlook data files allow a user to create a separate location where they can store emails and folders, keeping them organized and away from the inbox. This helps in managing and categorizing emails more efficiently.

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  • 9. 

    Outlook allows me to organize my:

    • Contacts

    • E-mails

    • Tasks

    • Appointments

    • Pictures

    • Documents

    Correct Answer(s)
    A. Contacts
    A. E-mails
    A. Tasks
    A. Appointments
    Explanation
    Outlook is a comprehensive software that offers various features to help users organize their tasks and communications effectively. It allows users to manage their contacts, store and organize emails, create and track tasks, and schedule appointments. Additionally, Outlook also provides the ability to store and manage pictures and documents, making it a versatile tool for organizing different types of information.

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  • 10. 

    In your own words, tell me how to create an Outlook Event

  • 11. 

    Describe how this class was helpful to you

Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 09, 2011
    Quiz Created by
    Psydanergy
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