Advanced Counselling Skills - Qp2
- 1.What is the major purpose of communication?
- A.
To satisfy our basic needs
- B.
To ward off threatening people
- C.
To keep up to date with significant events
- 2.Which of the following can be communicated non-verbally? (Select 3)
- A.
Mathematics
- B.
Attentiveness
- C.
Empathy
- D.
Personal details
- E.
Rapport
- F.
Weather information
- 3.What can a problem be defined as?
- A.
A very busy and active situation
- B.
An unexpected and sudden event
- C.
Any difference between how things are and how we would want them to be
- 4.What is noted as being the most potent reliever of the pains of grief?
- A.
Empathy
- B.
Medication
- C.
Exercise
- 5.When 'unpacking', you can sometimes make assumptions if the situation warrants it.
- A.
True
- B.
False
- 6.Which of the following belong to the same family of emotions? (Select 3)
- A.
Furious
- B.
Upset
- C.
Confused
- D.
Annoyed
- E.
Sad
- F.
Relaxed
- G.
Angry
- H.
Joyous
- 7.What is the purpose of empathy?
- A.
To push the client into taking action
- B.
To help the client feel understood
- C.
To give the client something to go away and think about
- 8.When 'untangling' a problem, which of the following should you do to gain the information you need? (Select 4)
- A.
Explore comparators
- B.
Unravel the words
- C.
Engage in banter
- D.
Backtrack
- E.
Ask frank and forthright personal questions
- F.
Question universals
- G.
Ask relatives of the client
- 9.For which of the following do we use communication processes for? (Select more than one answer)
- A.
To accomplish or obtain something
- B.
To reduce tension or to worry about something
- C.
To assess a situation and behave in a manner appropriate to it
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