Advanced Counselling Skills - Qp2

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| By Jackson Matthews
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Jackson Matthews
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Quizzes Created: 588 | Total Attempts: 709,671
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  • 1/10 Questions

    What is the purpose of empathy?

    • To push the client into taking action
    • To help the client feel understood
    • To give the client something to go away and think about
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  • 2. 

    What is noted as being the most potent reliever of the pains of grief?

    • Empathy

    • Medication

    • Exercise

    Correct Answer
    A. Empathy
    Explanation
    Empathy is noted as being the most potent reliever of the pains of grief. When someone is grieving, having someone who can understand and share their feelings can provide immense comfort and support. Empathy allows individuals to feel heard, validated, and understood, which can help alleviate the emotional pain associated with grief. Medication may provide temporary relief, but it does not address the underlying emotional needs. Exercise can be beneficial for overall well-being but may not specifically target the pains of grief.

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  • 3. 

    What can a problem be defined as?

    • A very busy and active situation

    • An unexpected and sudden event

    • Any difference between how things are and how we would want them to be

    Correct Answer
    A. Any difference between how things are and how we would want them to be
    Explanation
    A problem can be defined as any difference between how things are and how we would want them to be. This definition encompasses a wide range of situations where there is a discrepancy between the current state and the desired state. It allows for the inclusion of both small and large issues, whether they are personal, professional, or societal in nature. By understanding a problem in this way, it becomes possible to identify and address various challenges and work towards finding solutions.

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  • 4. 

    What is the major purpose of communication?

    • To satisfy our basic needs

    • To ward off threatening people

    • To keep up to date with significant events

    Correct Answer
    A. To satisfy our basic needs
    Explanation
    Communication plays a vital role in satisfying our basic needs. It allows us to express our needs, wants, and desires to others, enabling us to seek assistance, share information, and collaborate effectively. Whether it is conveying hunger, thirst, or seeking shelter, communication helps us obtain the necessary resources for survival. By effectively communicating our needs, we can establish connections, build relationships, and ensure our well-being.

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  • 5. 

    Which of the following can be communicated non-verbally? (Select 3)

    • Mathematics

    • Attentiveness

    • Empathy

    • Personal details

    • Rapport

    • Weather information

    Correct Answer(s)
    A. Attentiveness
    A. Empathy
    A. Rapport
    Explanation
    Attentiveness, empathy, and rapport can all be communicated non-verbally. Attentiveness can be expressed through body language such as maintaining eye contact and nodding to show interest. Empathy can be conveyed through facial expressions and gestures that show understanding and compassion. Rapport can be established through non-verbal cues like mirroring body language and using appropriate touch. However, mathematics, personal details, and weather information are typically communicated verbally or through written means, rather than non-verbally.

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  • 6. 

    When 'unpacking', you can sometimes make assumptions if the situation warrants it.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    When unpacking, you cannot make assumptions even if the situation warrants it. Unpacking refers to the process of assigning values from an iterable (such as a list or tuple) to multiple variables. It is important to explicitly specify the number of variables to assign the values to, otherwise a ValueError will be raised. Therefore, assumptions cannot be made while unpacking.

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  • 7. 

    Which of the following belong to the same family of emotions? (Select 3)

    • Furious

    • Upset

    • Confused

    • Annoyed

    • Sad

    • Relaxed

    • Angry

    • Joyous

    Correct Answer(s)
    A. Furious
    A. Annoyed
    A. Angry
    Explanation
    Furious, Annoyed, and Angry all belong to the same family of emotions because they are all related to feelings of anger and frustration. These emotions are characterized by a strong sense of irritation, displeasure, and a desire to express one's dissatisfaction. While Sad and Joyous are emotions related to sadness and happiness respectively, and Relaxed and Confused are emotions related to calmness and confusion respectively, they are not part of the same family as Furious, Annoyed, and Angry.

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  • 8. 

    When 'untangling' a problem, which of the following should you do to gain the information you need? (Select 4)

    • Explore comparators

    • Unravel the words

    • Engage in banter

    • Backtrack

    • Ask frank and forthright personal questions

    • Question universals

    • Ask relatives of the client

    Correct Answer(s)
    A. Explore comparators
    A. Unravel the words
    A. Backtrack
    A. Question universals
    Explanation
    To gain the information needed when 'untangling' a problem, one should explore comparators, which involves analyzing similar situations or cases to gather insights. Unraveling the words means carefully examining the language used to understand the problem better. Backtracking refers to reviewing previous steps or actions to identify any mistakes or missed information. Questioning universals involves challenging assumptions and generalizations to gain a deeper understanding of the problem. Engaging in banter, asking frank and forthright personal questions, and asking relatives of the client are not mentioned as effective strategies for gaining the necessary information.

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  • 9. 

    For which of the following do we use communication processes for? (Select more than one answer)

    • To accomplish or obtain something

    • To reduce tension or to worry about something

    • To assess a situation and behave in a manner appropriate to it

    Correct Answer(s)
    A. To accomplish or obtain something
    A. To reduce tension or to worry about something
    A. To assess a situation and behave in a manner appropriate to it
    Explanation
    Communication processes are used for various purposes. One of these purposes is to accomplish or obtain something. Effective communication helps in conveying information, ideas, and instructions, which can lead to the achievement of goals or the acquisition of desired outcomes. Communication also plays a role in reducing tension or worry about something. By expressing concerns, discussing issues, and seeking support or reassurance, communication can help alleviate stress and anxiety. Additionally, communication is essential for assessing a situation and behaving appropriately. It enables individuals to gather information, understand the context, and respond in a manner that is suitable and effective.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 30, 2013
    Quiz Created by
    Jackson Matthews
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