Types Of Account Settlement Quiz

8 Questions

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Account Quizzes & Trivia

While travelling, you will seek room services and check into hotels. At the end of it, you will need to pay and settle your bills. In this quiz, we look at the different types of account settlement. Enjoy!


Questions and Answers
  • 1. 
    The responsibility for collecting a direct billing lies with:
    • A. 

      The credit or debit card company.

    • B. 

      The bank.

    • C. 

      The hotel.

    • D. 

      The collection agency.

  • 2. 
    All of the following settlement methods transfer a guest’s account balance from the guest ledger to the city ledger except:
    • A. 

      Cash payment in full.

    • B. 

      Credit card payment.

    • C. 

      Direct billing.

    • D. 

      Combined settlement methods

  • 3. 
    Check-out procedures require guests to sign a voucher or folio for all of the following settlement methods except:
    • A. 

      Cash payment in full.

    • B. 

      Credit card payment.

    • C. 

      Direct billing.

    • D. 

      Combined settlement methods.

  • 4. 
    Under which settlement method do guests need to convert their foreign currency before paying?
    • A. 

      Cash payment in full

    • B. 

      Credit or debit card payment

    • C. 

      Direct billing

    • D. 

      All of the above

  • 5. 
    Name the four types of account settlement.
    • A. 

      Cash payment, credit card, direct folding, combined settlement method

    • B. 

      Debit Card, credit card, direct billing, combined settlement method

    • C. 

      Cash payment, credit card, direct billing, combined card method

    • D. 

      Cash payment, credit card, direct billing, combined settlement method

  • 6. 
    • A. 

      The front desk agent should destroy the credit card voucher.

    • B. 

      Give it back.

    • C. 

      Explain to the customer and keep it.

  • 7. 
    To what ledger or account does the account balance go when a guest settles with a credit card?
    • A. 

      It doesn't go to one.

    • B. 

      Credit card account in the city or nonguest ledger

    • C. 

      It goes straight to the hotel managager to get checked before anything else.

  • 8. 
    • A. 

      The guest may be traveling on business and charge business expenses to a direct bill account and pay for personal expenses with a credit card or cash. Or the guest may not have enough credit available to pay for the entire bill and therefore pay some with a credit card and the rest with cash.

    • B. 

      Because the guest might be trying to even out his/her's card.

    • C. 

      The guest isn't allowed to do so.