QA Day 10 Quiz

21 Questions

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Crime Quizzes & Trivia

Questions and Answers
  • 1. 
    • A. 

      It cannot be rejected

    • B. 

      It needs more inspection from QA

    • C. 

      It needs to be seen by a supervisor before it can be completed

    • D. 

      Nothing it just needs to be completed

  • 2. 
    When the grading changes in a case from changes to the grading form you must resubmit the case to QA.
    • A. 

      True

    • B. 

      False

  • 3. 
    If criminal history is typed incorrectly where can you edit it from and resend it?
    • A. 

      Click edit when you open the case and edit the information in watson

    • B. 

      Never edit information in the case

    • C. 

      Open Case Management and edit the information

    • D. 

      Reject it to Data Entry so they can edit it

  • 4. 
    • A. 

      From the Queue

    • B. 

      Email it to your supervisor for rejection

    • C. 

      Scroll to the bottom of the screen when you open the case

    • D. 

      In the rejection box when your viewing the case

  • 5. 
    • A. 

      Application

    • B. 

      Statewide County

    • C. 

      MVR

    • D. 

      Statewide Repository

  • 6. 
    In what case is it imperative to check the CIF every time you QA it?
    • A. 

      TWC

    • B. 

      GEN

    • C. 

      RHIMA

    • D. 

      RH

  • 7. 
    • A. 

      GEN*, USSA001, ICE*, DUKE01

    • B. 

      AETNA, RH*, GEN*, HCA*

    • C. 

      ICE*, AFLAC, FRMB001, GALLMAN

    • D. 

      INGAGENT, EMERG001, EVER*, HCA

  • 8. 
    In which cases must the application be attached?
    • A. 

      TWC*, GEN*, RH*

    • B. 

      HCAEFL01, AIG, AETNA

    • C. 

      AETNA, HCA*, TWC*

    • D. 

      ICE*, HCA*, LIFEPNT*

  • 9. 
    A record reports for a restricted state with a disposition dated 10 years ago, however the sentencing indicates 5 years prison time.
    • A. 

      The record should be suppressed because the disposition date is outside of 7 years

    • B. 

      Add the 5 years prison time which makes the record fall within the scope

    • C. 

      Public records should verify the physical prison release date

    • D. 

      Check the client’s grading criteria to determine whether a 10-year old record is reportable

  • 10. 
    Dismissed diversions are not reportable in which of the following states
    • A. 

      CA

    • B. 

      KY

    • C. 

      Dismissed diversion are not reportable in any of the restricted states

    • D. 

      Dismissed diversions are not reportable in any state

  • 11. 
    If the CIF indicates to develop from Education and Employment for 7 years, and no dates are provided for either product
    • A. 

      Order the county that applies to the address of the education or employment

    • B. 

      Do not order criminal searches for the education or employment

    • C. 

      Order criminal searches for the education only

    • D. 

      Order criminal searches for the employment only

  • 12. 
    If the admitted criminal offense is not reportable per client guidelines and SOP, we do not need to order the location to cover or recheck for the charge.
    • A. 

      True

    • B. 

      False

  • 13. 
    • A. 

      Email Scheduling and have them change the grade for you

    • B. 

      Never change grading

    • C. 

      Go into Watson to change the grading on the Custom grading form

    • D. 

      Go into Holmes to change the grading on the Custom grading form

  • 14. 
    • A. 

      Email your supervisor for further instructions

    • B. 

      Email scheduling asking for clarification

    • C. 

      Complete the case as-is

    • D. 

      Leave it in the Queue

  • 15. 
    • A. 

      MAWST

    • B. 

      QC No

    • C. 

      USPSIC

    • D. 

      B

  • 16. 
    In DGS001 cases how long are misdemeanors good for
    • A. 

      5 years

    • B. 

      1 week

    • C. 

      7 years

    • D. 

      They are good forever

  • 17. 
    In WALG* cases they only want you to report
    • A. 

      Misdemeanors

    • B. 

      Felonies

    • C. 

      DUIs

    • D. 

      Convictions

  • 18. 
    What are acceptable activities when you have completed your tab?
    • A. 

      Do nothing

    • B. 

      Talk to your neighbor

    • C. 

      Email the team to see if they need help

    • D. 

      Complete random cases in the queue

  • 19. 
    If a record is not attached to the case right or not attached at all where does the case get rejected to?
    • A. 

      Data Entry

    • B. 

      Records Entry

    • C. 

      Discrepancy

    • D. 

      Verifications

  • 20. 
    If something is misspelled or written wrong inside the case where does it get rejected to?
    • A. 

      Data Entry

    • B. 

      Records Entry

    • C. 

      Discrepancy

    • D. 

      Grading

  • 21. 
    TRUE OR FALSE: It is appropriate to contact a person from another department about a case in QA.
    • A. 

      True

    • B. 

      False