Leasing Consultant Test

25 Questions

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Career Quizzes & Trivia

Thank you for taking our Leasing Consultant Quiz. You will have no more than 20 minutes to complete this quiz. Good luck!


Questions and Answers
  • 1. 
    • A. 

      Say hello from across the room

    • B. 

      Stand up, introduce yourself, and shake their hand

    • C. 

      Finish your email and then greet them

    • D. 

      Tell them someone will be with them shortly

  • 2. 
    What does a Leasing Consultant need to know before showing a prospective tenant a model apartment home?
    • A. 

      Local Community Information

    • B. 

      Competitor Information

    • C. 

      Size of Apartment Homes and amenities

    • D. 

      All the Above

  • 3. 
    • A. 

      The manner in which the curb outside the apartment community is maintained

    • B. 

      How nice the apartment community as a whole is maintained

    • C. 

      How well the staff are groomed

    • D. 

      How high the curb is to walk up

  • 4. 
    How would you follow  up with a prospective tenant if they did not lease from you?
    • A. 

      Call, mail, email

    • B. 

      Call them at work

    • C. 

      Call them at home only

    • D. 

      Fedex an urgent letter for them to lease from you.

  • 5. 
    • A. 

      To see if they pay rent promptly

    • B. 

      To see if they were a good neighbor and overall tenant

    • C. 

      Both "A" and B"

    • D. 

      Neither "A" nor "B"

  • 6. 
    • A. 

      If the prospect is approved and decides after 24 hours of approval not to rent, he or she gets the deposit back

    • B. 

      A deposit to hold an apartment must be always returned in full

    • C. 

      Charges for a credit check may be deducted from a holding deposit if the prospect resident is turned down for negative credit history

    • D. 

      All of the above

  • 7. 
    • A. 

      All our residents have met our rental criteria and I am sure you will find many new friends here.

    • B. 

      We do not have records that have that provide that information.

    • C. 

      Because of the area, you will find many people of the religious/cultural background you are asking about. However, I do not know exactly how many.

    • D. 

      I'll have to research that and get back to you.

  • 8. 
    • A. 

      When a landlord sues for possession of his property in order to remove a tenant for non-payment of rent or other reasons

    • B. 

      When a tenant sues for the right to abandon the premises

    • C. 

      The day the court decides on an eviction proceeding

    • D. 

      None of the above

  • 9. 
    In advertising you should avoid:
    • A. 

      Criticizing other competing properties

    • B. 

      Copying other ads

    • C. 

      Ambiguity & scare tactics

    • D. 

      All the above

  • 10. 
    Operating policies and procedures must be:
    • A. 

      Flexible and easy to change

    • B. 

      Applied consistently, equally and fairly

    • C. 

      Arbitrary

    • D. 

      All of the above

  • 11. 
    Which types of marketing activities would be most effective to promote the property?
    • A. 

      Phone book

    • B. 

      Advertising, promotions and publicity

    • C. 

      Promotions only

    • D. 

      Advertising only

  • 12. 
    If a tenant situation escalates and the tenant becomes very angry, you should:
    • A. 

      Walk away immediately

    • B. 

      Let the tenant know you will respond to them when they've calmed down

    • C. 

      Acknowledge their concern and let them know you will do everything you can to remedy the situation, and then speak to your manager

    • D. 

      Tell the tenant to go speak with your manager

  • 13. 
    Which are important questions to ask when qualifying a prospective tenant?
    • A. 

      The personal preferences of the tenant

    • B. 

      Which is the most important to the tenant when looking for an apartment home

    • C. 

      If the rent required is within their budget

    • D. 

      All the above

  • 14. 
    Market Rent is the amount a comparable unit would command in a competitive market.
    • A. 

      True

    • B. 

      False

  • 15. 
    Rent Control Laws are the local laws that set upper limits on rental rates.
    • A. 

      True

    • B. 

      False

  • 16. 
    Tracking the traffic statistics may help you in evaluating the success of your marketing plan by:
    • A. 

      Measuring the effectiveness of the Leasing Consultants

    • B. 

      Enabling the determination of cost per rental

    • C. 

      Monitoring which media are read by your target market

    • D. 

      All the above

  • 17. 
    Inviting a propective tenant to fill out and sign an application after showing a unit is called:
    • A. 

      Begging

    • B. 

      Merchandising

    • C. 

      Closing

    • D. 

      Canvassing

  • 18. 
    Subleasing is the leasing of the premises by a tenant to a third party for part of the tenant's remaining term.
    • A. 

      True

    • B. 

      False

  • 19. 
    It is permissable to advise families with young children to wait until a first floor unit becomes available.
    • A. 

      True

    • B. 

      False

  • 20. 
    A Leasing Consultant's job requires excellent customer service skills, the ability to sell, and the ability to solve problems.
    • A. 

      True

    • B. 

      False

  • 21. 
    "Arrears" refers to:
    • A. 

      How late the landlord is in fixing damages in the apartment

    • B. 

      How late the tenant is in paying their rent

    • C. 

      Both "A" and "B"

    • D. 

      Neither "A" nor "B"

  • 22. 
    "Default" refers to any obligation, including payment of rent, that the tenant fails to perform.
    • A. 

      True

    • B. 

      False

  • 23. 
    A property with a "no pets" policy means that visually impaired individuals are not permitted to have guide dogs.
    • A. 

      True

    • B. 

      False

  • 24. 
    The Federal Fair Housing Law:
    • A. 

      Forbids discrimination of renting an apartment based on race, color, creed, national origin or gender.

    • B. 

      Means that anyone that can pay the rent is allowed to be a tenant, even if they are a danger to other tenants.

    • C. 

      The prospective tenant does not need to sign a lease if they don't want to.

    • D. 

      All of the above.

  • 25. 
    • A. 

      The prospect because a newly signed lease is more important.

    • B. 

      The current resident because they already live there and are more important.

    • C. 

      Assess the needs of the current resident and make your decision based on that.

    • D. 

      None of the above.