1.
(201) What Air Force instruction series covers communications and information?
A. 
B. 
C. 
D. 
2.
(201) What Air Force publication establishes policy on how C4 systems are aquired, operated, and maintained?
A. 
B. 
C. 
D. 
3.
(201) What Air Force publication identifies responsibilities for supporting critical Air Force communications and information networks, primarily through network control centers?
A. 
B. 
C. 
D. 
4.
(201) What Air Force publication provides the policy and procedures for certifying network professionals who manage and operate government-provided information systems on Air Force networks?
A. 
B. 
C. 
D. 
5.
(202) What organization does communication and information services entering and exiting the base or site fall under the operational control of?
A. 
Base security services information assurance office
B. 
Base computer security control office
C. 
Base network control center
D. 
6.
(202) What function within the network control center provides technical assistance to the unit functional system administrators and workgroup managers?
A. 
B. 
C. 
D. 
7.
(202) Whose network area of responsibility starts at the user's terminal and ends at the server, but does not include the network backbone infrastructure components?
A. 
Unit client support administrator
B. 
Unit functional systems administrator
C. 
Network control center help desk
D. 
Network control center network administration
8.
(202) What Air Force Instruction sets the policies that unit client support administrators must comply with?
A. 
B. 
C. 
D. 
9.
(202) What network control center function responds to detected security incidents, network faults(errors), and user reported outages at the timeof help desk referral?
A. 
B. 
C. 
D. 
Information protection operations
10.
(202) What network control center function is the central point of contact for network distribution and maintenance/update of an Air Force Computer Emergency response team and automated systems security and antivirus software?
A. 
B. 
C. 
D. 
11.
(202) Performance management can be broken into which two separate functional categories?
A. 
B. 
C. 
Baselining and monitoring
D. 
Inspecting and monitoring
12.
(202) To determine the level of network service provided to the users, you will make a measurement of the total response time
A. 
Average bandwidth and availability of the network
B. 
Rejection rate and average bandwidth
C. 
Systems failure rate and average bandwidth
D. 
Rejection rate and availability of the network
13.
(202) What network control center function increases network reliability by giving the network manager tools to detect problems and initiate recovery procedures?
A. 
B. 
C. 
D. 
14.
(202) What does network security work to ensure about a network?
A. 
Availability, confidentiality, and data integrity
B. 
Availability, confidentiality, and backup of data
C. 
Availabilty, integrity, and backup of data
D. 
Confidentiality, integrity, and backup of data
15.
(203) Which of the following jobs are performed by a help desk technician on a daily basis?
A. 
Account unlocks, account creations, and router configuration
B. 
Network monitoring, account unlocks, and account creations
C. 
Network monitoring, account unlocks, router access lists
D. 
Operating system installations, account creations, and network monitoring
16.
(203) Within the NCC, what function is initially responsible for taking trouble calls, deciding what type of problem has occurred, and what to do about the problem?
A. 
B. 
C. 
D. 
Information protection operations
17.
(203) What is one of the most important communication skills you can develop as a help desk operator?
A. 
B. 
C. 
D. 
18.
(203) What software is used to open trouble tickets for customer trouble calls?
A. 
B. 
C. 
D. 
19.
(204) What is a set of subnets that are connected with routers?
A. 
B. 
C. 
D. 
20.
(204) What is a set of systems/nodes on a local segment that can be off of a switch or router?
A. 
B. 
C. 
D. 
21.
(204) What type of network environments consist of computer systems from different vendors that run different operating systems and communication protocols?
A. 
B. 
C. 
D. 
22.
(204) What type of network is made up of components from the same vendor or compatible equipment that all run under the same operating system or network operating system?
A. 
B. 
C. 
D. 
23.
(204) What type of communications network serves users within a confined geographical area?
A. 
B. 
Metropolitan area network
C. 
D. 
24.
(204) What type of communications network links geographically dispersed offices in other cities or around the globe?
A. 
B. 
Metropolitan area network
C. 
D. 
25.
(204) How many users are in a peer-to-peer network?
A. 
B. 
C. 
D.