2T271 Vol. 2 CDC

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2T271 Quizzes & Trivia

2T271 Vol. 2 CDC


Questions and Answers
  • 1. 

    (201) When processing Air Mobility Command (AMC) mission capability (MICAP)/very, very important parts (VVIP)/forward supply system (FSS) shipments, how must the cargo be stored to allow for ready identification and expeditious movement of the material?

    • A.

      The cargo moves too quickly to be stored.

    • B.

      Segregated from other cargo in the terminal.

    • C.

      In the supervisor’s office or in the truck, ready for loading.

    • D.

      Separated from hazardous materials by at least 88 inches in all directions.

    Correct Answer
    B. Segregated from other cargo in the terminal.
    Explanation
    When processing AMC MICAP/VVIP/FSS shipments, the cargo must be segregated from other cargo in the terminal. This ensures that the material can be readily identified and moved quickly without any confusion or delay caused by mixing it with other cargo. By keeping it separate, the material can be easily accessed and expedited for transportation or further handling.

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  • 2. 

    (201) Air Mobility Command (AMC) mission capability (MICAP)/very, very important parts (VVIP)/forward supply system (FSS) shipments are transferred on a hand-receipt basis using

    • A.

      Global Air Transportation Execution System (GATES) or manually produced cargo manifests.

    • B.

      A Department of Defense (DD) Form 1387-2, Special Handling Data/Certification.

    • C.

      An AMC Form 36, Originating AMC MICAP/VVIP Control Log.

    • D.

      An AMC Form 35, Terminating AMC MICAP/VVIP Control Log.

    Correct Answer
    A. Global Air Transportation Execution System (GATES) or manually produced cargo manifests.
    Explanation
    Air Mobility Command (AMC) transfers Air Mobility Command (AMC) mission capability (MICAP)/very, very important parts (VVIP)/forward supply system (FSS) shipments on a hand-receipt basis. This is done using either the Global Air Transportation Execution System (GATES) or manually produced cargo manifests. The other options mentioned, such as the DD Form 1387-2, Special Handling Data/Certification, AMC Form 36, Originating AMC MICAP/VVIP Control Log, and AMC Form 35, Terminating AMC MICAP/VVIP Control Log, are not mentioned as the method for transferring these shipments.

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  • 3. 

    (201) When using category B passenger missions to move Air Mobility Command (AMC) mission capability (MICAP)/very, very important parts (VVIP)/forward supply system (FSS) shipments, the shipment must fit into the baggage compartment and not exceed

    • A.

      50 pounds.

    • B.

      100 pounds.

    • C.

      150 pounds.

    • D.

      200 pounds.

    Correct Answer
    B. 100 pounds.
    Explanation
    When using category B passenger missions to move AMC mission capability (MICAP)/VVIP/FSS shipments, the shipment must fit into the baggage compartment and not exceed 100 pounds.

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  • 4. 

    (201) When processing an originating Air Mobility Command (AMC) Mission Capability (MICAP)/very, very important parts (VVIP)/Forward Supply System (FSS) shipment, which form do you use to control and monitor each shipment?

    • A.

      Air Mobility Command (AMC) Form 36, Originating AMC MICAP/VVIP Control Log.

    • B.

      AMC Form 35, Terminating AMC MICAP/VVIP Control Log.

    • C.

      Air Force (AF) Form 36, Originating Control Log.

    • D.

      AF Form 35 Terminating Control Log.

    Correct Answer
    A. Air Mobility Command (AMC) Form 36, Originating AMC MICAP/VVIP Control Log.
    Explanation
    When processing an originating Air Mobility Command (AMC) Mission Capability (MICAP)/very, very important parts (VVIP)/Forward Supply System (FSS) shipment, the form used to control and monitor each shipment is Air Mobility Command (AMC) Form 36, Originating AMC MICAP/VVIP Control Log.

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  • 5. 

    (201) Who does the Air Clearance Authority (ACA) at Ramstein AB, Germany, notify after a green sheet request is submitted?

    • A.

      Air Terminal Operations Center (ATOC).

    • B.

      Customer Service Branch (CSB).

    • C.

      Special handling.

    • D.

      Load planning.

    Correct Answer
    D. Load planning.
    Explanation
    After a green sheet request is submitted, the Air Clearance Authority (ACA) at Ramstein AB, Germany, notifies the Load Planning department. This department is responsible for coordinating and planning the loading of cargo onto aircraft. They ensure that the weight and balance of the aircraft is within safe limits and that all necessary documentation and procedures are followed for the transportation of the cargo.

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  • 6. 

    (201) Who does the Air Clearance Authority (ACA) at Travis AFB, California, notify after a green sheet request is submitted?

    • A.

      Air Terminal Operations Center (ATOC).

    • B.

      Customer Service Branch (CSB).

    • C.

      Special handling.

    • D.

      Load planning.

    Correct Answer
    B. Customer Service Branch (CSB).
    Explanation
    After a green sheet request is submitted, the Air Clearance Authority (ACA) at Travis AFB, California, notifies the Customer Service Branch (CSB).

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  • 7. 

    (201) You have received and signed an Air Mobility Command (AMC) Form 101, Green Sheet Request. What is entered into the Global Air Transportation Execution System (GATES) in the prime Transportation Control Movement Document (TCMD) record and trailer data to show the shipment as green sheet?

    • A.

      “T_I” in the miscellaneous information block and “GS” in the special priority field only.

    • B.

      “GS” in the miscellaneous information block and “G” in the special priority field only.

    • C.

      “T_I” in the special priority field and the phrase “Green sheet as of [the Greenwich Meantime hour and date the request was received] only.

    • D.

      A “G” in the special priority field and the phrase “Green sheet as of [the Greenwich Meantime hour and date the request was received] only.

    Correct Answer
    D. A “G” in the special priority field and the phrase “Green sheet as of [the Greenwich Meantime hour and date the request was received] only.
    Explanation
    In order to show the shipment as green sheet in the Global Air Transportation Execution System (GATES) in the prime Transportation Control Movement Document (TCMD) record and trailer data, the correct entry is to have a "G" in the special priority field and the phrase "Green sheet as of [the Greenwich Meantime hour and date the request was received] only." This indicates that the shipment has been received and signed on the AMC Form 101, Green Sheet Request.

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  • 8. 

    (201) When processing palletized green sheet cargo using manual procedures, what two documents must you annotate to ensure that the shipment is properly identified?

    • A.

      Department of Defense (DD) Form 1384, Transportation Control and Movement Document, and the DD Form 2775, Pallet Identifier.

    • B.

      Air Mobility Command (AMC) Form 101, Green Sheet Request, and the DD Form 1015, Certification Request.

    • C.

      DD Form 1387-2, Special Handling Data/Certification, and the DD Form 1907, Signature and Tally Record.

    • D.

      The pallet contents listing and the manifest.

    Correct Answer
    A. Department of Defense (DD) Form 1384, Transportation Control and Movement Document, and the DD Form 2775, Pallet Identifier.
    Explanation
    When processing palletized green sheet cargo using manual procedures, you must annotate the Department of Defense (DD) Form 1384, Transportation Control and Movement Document, and the DD Form 2775, Pallet Identifier. These documents ensure that the shipment is properly identified and tracked during transportation.

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  • 9. 

    (201) If you do not have enough airlift to move all green sheet cargo on hand for a particular destination, how do you move the remaining cargo and who must you notify?

    • A.

      In the sequence in which it was green sheeted by each specific service; notify the air terminal operations officer.

    • B.

      By destination, priority, and system entry time; notify the Tanker Airlift Control Center (TACC).

    • C.

      In the sequence in which it was green sheeted by each specific service; notify the TACC.

    • D.

      By destination, priority, and system entry time; notify the air terminal operations officer.

    Correct Answer
    C. In the sequence in which it was green sheeted by each specific service; notify the TACC.
    Explanation
    If you do not have enough airlift to move all green sheet cargo on hand for a particular destination, the remaining cargo should be moved in the sequence in which it was green sheeted by each specific service. In addition, the Tanker Airlift Control Center (TACC) must be notified about the situation.

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  • 10. 

    (201) When processing purple sheet cargo, if the shipment is not transportation priority one with an expedited handling indicator of “999,” what do you enter into the appropriate fields in the Global Air Transportation Execution System (GATES)?

    • A.

      TP9; “PS.”

    • B.

      TP1; “999.”

    • C.

      PS9; “TP1.”

    • D.

      PS1; “999.”

    Correct Answer
    B. TP1; “999.”
    Explanation
    When processing purple sheet cargo that is not transportation priority one and does not have an expedited handling indicator of "999," the appropriate entry to be made in the Global Air Transportation Execution System (GATES) is TP1; "999."

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  • 11. 

    (202) When a classified shipment arrives damaged or improperly documented, packaged, marked, or labeled at an originating station, you refuse the shipment unless

    • A.

      It arrives by commercial conveyance.

    • B.

      The duty officer authorizes acceptance.

    • C.

      You can correct the discrepancy yourself.

    • D.

      The Customer Service Branch (CSB) can correct the discrepancy the same day.

    Correct Answer
    A. It arrives by commercial conveyance.
    Explanation
    If a classified shipment arrives damaged or improperly documented, packaged, marked, or labeled at an originating station, you should refuse the shipment unless it arrives by commercial conveyance. This means that if the shipment arrives by a commercial carrier, you should still accept it even if it is damaged or improperly documented. However, if it arrives by any other means, such as military transport, you should refuse it.

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  • 12. 

    (202) While you are processing and inspecting the DD Form 1387-2, Special Handling Data/Certification, for a classified shipment, if none of the information entered in the blocks of the form is classified, the shipper completes how many total copies of the form?

    • A.

      Two.

    • B.

      Three.

    • C.

      One.

    • D.

      Four.

    Correct Answer
    D. Four.
    Explanation
    If none of the information entered in the blocks of the DD Form 1387-2 is classified, the shipper completes four total copies of the form.

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  • 13. 

    (202) Security and classified shipments must be inventoried and accountability transferred using an Air Mobility Command (AMC) Form 214, Security Cage Log, or equivalent. This action is required

    • A.

      Each time a shipment is placed in or removed from the storage facility.

    • B.

      At the closest shift change to 0001 hours local time each day.

    • C.

      Once daily at any point throughout the day, mission permitting.

    • D.

      As close to 0001 hours local time each Sunday.

    Correct Answer
    B. At the closest shift change to 0001 hours local time each day.
  • 14. 

    (202) When processing Defense Courier Service (DCS) material, the DCS representative’s first choice to escort the material in the absence of a dedicated courier is

    • A.

      A space-required passenger selected from a printed copy of the list of eligible passengers.

    • B.

      An eligible space available passenger who consents to the designation.

    • C.

      A commercial carrier representative with proper identification.

    • D.

      A military aircrew personnel, E-5 and above.

    Correct Answer
    A. A space-required passenger selected from a printed copy of the list of eligible passengers.
    Explanation
    When there is no dedicated courier available, the DCS representative's first choice to escort the material is a space-required passenger selected from a printed copy of the list of eligible passengers. This means that the representative will choose someone who is already scheduled to travel and has a seat on the aircraft. This ensures that the material is accompanied by someone who is authorized to handle it and is already cleared to travel on the same flight.

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  • 15. 

    (203) After you have containerized registered mail shipments into one box, what is the first step in sealing the container?

    • A.

      Place a boxcar seal at the band crimp where it cannot be removed if the bands were cut.

    • B.

      Band the containers with four metal or plastic bands, two along the width and two along the length.

    • C.

      Assign pallet identifiers to the container and cap the pallet as a skid using 0.5 in the equivalent positions column.

    • D.

      Tape the container shut and prominently annotate the boxcar seal number, as well as both individuals’ signatures, across the tape.

    Correct Answer
    D. Tape the container shut and prominently annotate the boxcar seal number, as well as both individuals’ signatures, across the tape.
    Explanation
    The first step in sealing the container is to tape it shut and prominently annotate the boxcar seal number, as well as both individuals' signatures, across the tape. This ensures that the container is securely sealed and the seal number and signatures serve as a means of verification and accountability.

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  • 16. 

    (203) What must you place inside the container for use at the destination station before sealing a container of registered mail?

    • A.

      Boxcar seal.

    • B.

      Content listing.

    • C.

      Copy of the registered mail manifest.

    • D.

      Department of Defense (DD) Form 1907, Signature and Tally Record.

    Correct Answer
    B. Content listing.
    Explanation
    Before sealing a container of registered mail for use at the destination station, you must place a content listing inside the container. This listing will provide information about the contents of the container, allowing the recipient to verify that everything that was supposed to be included is present. It also serves as a record for the sender and can be used for tracking purposes if needed.

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  • 17. 

    (203) What must you do before aircraft departure if an aircrew member notices a discrepancy with a registration number on a registered mail shipment?

    • A.

      Correct it and generate a new manifest.

    • B.

      Correct it by making pen-and-ink changes to the manifest.

    • C.

      Write a statement on the manifest with the discrepancy and notify the downline station to correct it.

    • D.

      Annotate the incorrect mail shipment as a short shipment and hand scribe the correct information at the bottom of the manifest.

    Correct Answer
    A. Correct it and generate a new manifest.
    Explanation
    If an aircrew member notices a discrepancy with a registration number on a registered mail shipment, the correct action to take is to correct it and generate a new manifest. This ensures that the correct information is recorded and that there is a clear record of the correction made. Making pen-and-ink changes to the manifest may not be sufficient or clear, writing a statement on the manifest with the discrepancy and notifying the downline station may not be effective in ensuring the correction is made, and annotating the incorrect mail shipment as a short shipment and hand scribing the correct information may not provide a clear and accurate record of the correction.

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  • 18. 

    (203) Before transferring custody of registered mail on a terminating mission, you and the aircrew member will

    • A.

      Inspect the container to verify the contents.

    • B.

      Reseal the container to ensure safe off-load operations.

    • C.

      Sign across the tape of the container to signify joint custody.

    • D.

      Download the container and generate a new manifest to ensure expedited handling and accuracy.

    Correct Answer
    A. Inspect the container to verify the contents.
    Explanation
    The correct answer is to inspect the container to verify the contents. This is important before transferring custody of registered mail on a terminating mission to ensure that the contents are intact and match the documentation. Inspecting the container helps to prevent any discrepancies or potential issues during the transfer process.

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  • 19. 

    (203) You are receipting for a terminating registered mail shipment and the manifested transportation control number (TCN) does not match the TCN on the shipment. What is your next step after annotating the manifested TCN as a short shipment and listing the correct TCN at the bottom of the manifest as an over shipment?

    • A.

      Bump the shipment and generate a new manifest only.

    • B.

      Both you and the crew member sign the manifest to confirm the discrepancy only.

    • C.

      Annotate all copies of the manifest with a statement describing the discrepancy; then you and the crew member both sign the statement to confirm the discrepancy.

    • D.

      Annotate the original copy of the manifest with a statement describing the discrepancy; then you and the crew member both sign the statement to confirm the discrepancy.

    Correct Answer
    C. Annotate all copies of the manifest with a statement describing the discrepancy; then you and the crew member both sign the statement to confirm the discrepancy.
    Explanation
    After annotating the manifested TCN as a short shipment and listing the correct TCN at the bottom of the manifest as an over shipment, the next step is to annotate all copies of the manifest with a statement describing the discrepancy. Then, both you and the crew member should sign the statement to confirm the discrepancy. This ensures that there is a record of the discrepancy and both parties acknowledge it.

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  • 20. 

    (203) What should you do if human remains are not embalmed and refrigeration is not available?

    • A.

      Notify the escort.

    • B.

      Refuse the shipment.

    • C.

      Frustrate the shipment.

    • D.

      Contact Mortuary Affairs.

    Correct Answer
    D. Contact Mortuary Affairs.
    Explanation
    If human remains are not embalmed and refrigeration is not available, the best course of action would be to contact Mortuary Affairs. They are responsible for handling and transporting deceased individuals, and they would have the necessary expertise and resources to properly handle the situation. This would ensure that the remains are handled with care and respect, and that any necessary arrangements are made for their proper preservation and transportation.

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  • 21. 

    (203) Where are human remains loaded when considering the possibility that cargo jettisoning may occur?

    • A.

      In the rear-most available level cargo position.

    • B.

      In the forward-most available level cargo position.

    • C.

      On the ramp; they can be moved to the side, if necessary.

    • D.

      In the forward-most available cargo position; remains cannot be jettisoned.

    Correct Answer
    B. In the forward-most available level cargo position.
    Explanation
    Human remains are loaded in the forward-most available level cargo position when considering the possibility of cargo jettisoning. This means that in the event of needing to jettison cargo, the human remains would not be at risk as they are located in the forward-most position.

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  • 22. 

    (203) When must you review the Air Mobility Command (AMC) Form 106, Biologicals/Reicing/Refrigeration Log, to ensure that perishable shipment reicing is accomplished as necessary?

    • A.

      Once a day.

    • B.

      Once a week.

    • C.

      Once a month.

    • D.

      At the beginning of each shift.

    Correct Answer
    D. At the beginning of each shift.
    Explanation
    You must review the AMC Form 106, Biologicals/Reicing/Refrigeration Log, at the beginning of each shift to ensure that perishable shipment reicing is accomplished as necessary. This is important to maintain the quality and safety of perishable shipments during transportation.

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  • 23. 

    (203) When can you open a diagnostic specimen shipment to reice it?

    • A.

      Never.

    • B.

      Anytime.

    • C.

      When closing instructions are provided with the shipment.

    • D.

      When the specimen is contained in double bags and each bag is individually sealed.

    Correct Answer
    C. When closing instructions are provided with the shipment.
    Explanation
    You can open a diagnostic specimen shipment to receive it only when closing instructions are provided with the shipment. This implies that the shipment must come with specific instructions on how to properly close and handle the specimen. Without these instructions, it is not appropriate to open the shipment.

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  • 24. 

    (204) As a member of the special handling section, you’re handed a piece of unclassified cargo identified as nuclear weapons related material (NWRM). This cargo is treated as

    • A.

      Unclassified material.

    • B.

      Nuclear Surety Materials.

    • C.

      Classified, protected cargo.

    • D.

      Classified or unclassified assemblies.

    Correct Answer
    C. Classified, protected cargo.
    Explanation
    The correct answer is "classified, protected cargo." This means that the cargo, despite being unclassified, is still treated as classified because it contains nuclear weapons related material (NWRM). As a member of the special handling section, it is important to handle and protect this cargo with the same level of security and confidentiality as classified materials.

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  • 25. 

    (204) “Assemblies and subassemblies identified by the military departments that comprise or could comprise a standardized war reserve nuclear weapon as it would exist once separated/removed from its intended delivery vehicle” is the Office of Secretary of Defense definition of what type of material?

    • A.

      Nuclear Material.

    • B.

      Nuclear Surety Material.

    • C.

      Special Nuclear Materials.

    • D.

      Nuclear Weapons-Related Material.

    Correct Answer
    D. Nuclear Weapons-Related Material.
    Explanation
    The correct answer is "Nuclear Weapons-Related Material" because the definition provided by the Office of Secretary of Defense specifically refers to assemblies and subassemblies that make up or could make up a standardized war reserve nuclear weapon once separated from its delivery vehicle. This definition implies that the material is directly related to nuclear weapons and their functionality.

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  • 26. 

    (204) In addition to individuals who are required by function to handle Nuclear Weapons-Related Material (NWRM), what percentage of authorized aerial port personnel must be appointed in writing and must complete the NWRM fundamentals course annually?

    • A.

      5%

    • B.

      10%

    • C.

      20%

    • D.

      25%

    Correct Answer
    A. 5%
    Explanation
    5% of authorized aerial port personnel must be appointed in writing and must complete the NWRM fundamentals course annually. This requirement is in addition to individuals who are already required by function to handle Nuclear Weapons-Related Material (NWRM).

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  • 27. 

    (206) A passenger is considered a deportee when she or he

    • A.

      Is an unauthorized person aboard an aircraft is not listed on the flight manifest.

    • B.

      Fails to meet border clearance requirements and is refused entry into the country.

    • C.

      Is performing duties directly associated with a particular mission, aircrew, or aircraft.

    • D.

      Is traveling in conjunction with the death of a family member when returning to the CONUS.

    Correct Answer
    B. Fails to meet border clearance requirements and is refused entry into the country.
    Explanation
    A passenger is considered a deportee when they fail to meet border clearance requirements and are refused entry into the country. This means that they have been denied entry by immigration authorities due to not meeting the necessary criteria for entry, such as having the proper documentation or meeting the visa requirements. As a result, they are classified as a deportee and may be required to return to their country of origin.

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  • 28. 

    (206) If a distinguished visitor (DV) requests honors while traveling, which DV honors code do you use?

    • A.

      H.

    • B.

      M.

    • C.

      O.

    • D.

      T.

    Correct Answer
    A. H.
    Explanation
    When a distinguished visitor (DV) requests honors while traveling, the DV honors code that should be used is H. The explanation for this answer is not available.

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  • 29. 

    (206) If a distinguished visitor (DV) requests no honors while traveling, but requests transportation, which DV honors code do you use?

    • A.

      H.

    • B.

      M.

    • C.

      O.

    • D.

      T.

    Correct Answer
    D. T.
    Explanation
    When a distinguished visitor (DV) requests no honors but requests transportation while traveling, the DV honors code used is "T". This means that the DV will receive transportation support without any additional honors or formalities.

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  • 30. 

    (206) If a distinguished visitor (DV) requests no honors while traveling, but requests quarters only, which DV honors code do you use?

    • A.

      H.

    • B.

      M.

    • C.

      Q.

    • D.

      T.

    Correct Answer
    C. Q.
    Explanation
    If a distinguished visitor (DV) requests no honors while traveling, but requests quarters only, the DV honors code Q is used. This means that the DV will not receive any honors or ceremonies during their travel, but will be provided with accommodations or quarters.

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  • 31. 

    (206) Which feature on some organic aircraft allows a large-bodied passenger to use standard seat belts?

    • A.

      Side-wall seats designed to carry fully-equipped paratroopers.

    • B.

      Side-wall seats with optional seat-belt extensions.

    • C.

      Aft-facing seats with reclining capabilities.

    • D.

      Aft-facing seats with removable arm rests.

    Correct Answer
    A. Side-wall seats designed to carry fully-equipped paratroopers.
  • 32. 

    (206) What must a female passenger who is less than 6 weeks postpartum present to passenger agents in order to travel?

    • A.

      A waiver from HQ Air Mobility Command (AMC).

    • B.

      Females less than 6 weeks postpartum are never authorized to travel.

    • C.

      A medical officer or civilian equivalent’s certification that she is medically sound.

    • D.

      The infant’s birth certificate with a legible date of birth and signature of the medical doctor.

    Correct Answer
    C. A medical officer or civilian equivalent’s certification that she is medically sound.
    Explanation
    A female passenger who is less than 6 weeks postpartum must present a medical officer or civilian equivalent's certification that she is medically sound in order to travel. This certification ensures that the passenger is physically fit to travel after giving birth.

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  • 33. 

    (206) Which unique passenger would cause transportation working capital fund (TWCF) cargo to be downloaded up to two hours prior to aircraft block time?

    • A.

      Phoenix Raven (PR).

    • B.

      Mission route support (MRS).

    • C.

      Defense Courier Service (DCS).

    • D.

      Air Mobility Command (AMC) mobility mission observers (MMO).

    Correct Answer
    B. Mission route support (MRS).
  • 34. 

    (206) If a mission essential ground personnel (MEGP) passenger notifies the Air Terminal Operations Center (ATOC) within three hours of aircraft departure, then he/she

    • A.

      Can proceed directly to the aircraft at any time within the three-hour time frame.

    • B.

      Will be added to the mission if there are space-available passengers onboard that can be bumped.

    • C.

      Can request cargo be downloaded to accommodate the number of personnel traveling in his/her group.

    • D.

      Is normally not added to the mission if it will adversely impact already-manifested passengers.

    Correct Answer
    D. Is normally not added to the mission if it will adversely impact already-manifested passengers.
    Explanation
    If a mission essential ground personnel (MEGP) passenger notifies the Air Terminal Operations Center (ATOC) within three hours of aircraft departure, they will normally not be added to the mission if it will adversely impact already-manifested passengers. This means that if adding the MEGP passenger to the mission will cause negative effects on the passengers who are already scheduled to be on the aircraft, the MEGP passenger will not be added. This ensures that the mission can proceed smoothly without any disruptions or inconveniences for the already-manifested passengers.

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  • 35. 

    (207) If a customer has a problem, what is the most important thing you can do to provide great customer service?

    • A.

      Smile.

    • B.

      Listen.

    • C.

      Speak clearly.

    • D.

      Ensure you are in compliance with AFI 36–2903, Discrepancy Report.

    Correct Answer
    B. Listen.
    Explanation
    Listening is the most important thing you can do to provide great customer service because it shows that you value the customer's concerns and are willing to understand their problem. By actively listening, you can gather all the necessary information to effectively address the issue and provide appropriate solutions. It also helps in building rapport and trust with the customer, enhancing their overall experience with your service.

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  • 36. 

    (207) In which two ways can you build rapport with your customers?

    • A.

      Listening and asking good questions.

    • B.

      Enunciating your words and speaking slowly.

    • C.

      Being prepared for what you’re going to say next.

    • D.

      Speaking clearly and quickly enough so you’re not wasting their time.

    Correct Answer
    A. Listening and asking good questions.
    Explanation
    Building rapport with customers involves actively listening to their needs and concerns, as well as asking thoughtful questions to better understand their perspective. This approach allows for effective communication and demonstrates genuine interest in the customer's experience. Enunciating words and speaking slowly, being prepared, and speaking clearly and quickly may contribute to effective communication, but they do not specifically address building rapport with customers.

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  • 37. 

    (208) Once you receive the mission load report (MLR) from the previous station, your next step is to

    • A.

      File it in the station copy file.

    • B.

      Give it to the ramp controller for reference and coordination.

    • C.

      Determine how much traffic requires download and how much is continuing on the aircraft.

    • D.

      Notify the Tanker Airlift Control Center (TACC) of any special handling cargo or passengers.

    Correct Answer
    C. Determine how much traffic requires download and how much is continuing on the aircraft.
    Explanation
    After receiving the mission load report (MLR) from the previous station, the next step is to determine how much traffic requires download and how much is continuing on the aircraft. This step is important to ensure that the appropriate amount of cargo is loaded onto the aircraft and to coordinate any necessary downloads or transfers. It helps in maintaining efficient operations and ensuring that the correct amount of traffic is accounted for during the mission.

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  • 38. 

    (208) When accomplishing a departure mission load report (MLR), you forward the report to the downline stations after the

    • A.

      Senior controller approves it, but no later than 20 minutes after mission departure.

    • B.

      Senior controller approves it, but no later than 30 minutes after mission departure.

    • C.

      Port operations officer approves it, but no later than 20 minutes after mission departure.

    • D.

      Port operations officer approves it, but no later than 30 minutes after mission departure.

    Correct Answer
    B. Senior controller approves it, but no later than 30 minutes after mission departure.
  • 39. 

    (208) You are accomplishing a departure mission load report (MLR) without the Global Air Transportation Execution System (GATES). What document does the load information come from?

    • A.

      DD Form 1384, Transportation Control and Movement Document (TCMD).

    • B.

      DD Form 463, Automated Air Load Planning System Worksheet.

    • C.

      AF Form 4080, Load Plan Sequence/Breakdown Worksheet.

    • D.

      DD Form 1015, Computer Aided Load Manifest.

    Correct Answer
    C. AF Form 4080, Load Plan Sequence/Breakdown Worksheet.
    Explanation
    The load information for a departure mission load report (MLR) without GATES comes from the AF Form 4080, Load Plan Sequence/Breakdown Worksheet. This document provides the necessary information about the sequence and breakdown of the load plan for the mission. It helps in organizing and tracking the load during the departure process. The other options mentioned, such as DD Form 1384, DD Form 463, and DD Form 1015, are not specifically designed for load information in the context of a departure mission load report.

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  • 40. 

    (208) When accomplishing a departure mission load report (MLR), when the cargo breakdown section includes rolling stock and multipallet trains, what other information about those items is included?

    • A.

      If security guards are required for any of the items.

    • B.

      If any of the items are inoperative on board the aircraft.

    • C.

      The fuselage station on the aircraft where the item starts and stops.

    • D.

      The equipment that will be needed to off-load the items and other helpful remarks.

    Correct Answer
    C. The fuselage station on the aircraft where the item starts and stops.
    Explanation
    The correct answer is the fuselage station on the aircraft where the item starts and stops. This information is included in the cargo breakdown section of the departure mission load report (MLR). The cargo breakdown section provides details about the different items being loaded onto the aircraft, including their specific locations within the fuselage. This information is important for ensuring proper loading and unloading procedures, as well as for maintaining balance and stability during the flight.

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  • 41. 

    (208) When accomplishing a departure mission load report (MLR) with human remains cargo on board, which of the following answers best represents the information that must be included in the report and in which section the information is placed.

    • A.

      SSgt Jim Jones/USAF/Dover AFB Mortuary Affairs; special interest cargo section.

    • B.

      SSgt Jim Jones/USAF/Dover AFB Mortuary Affairs; hazardous cargo section.

    • C.

      SSgt Jim Jones/USAF/123-45-6789; special interest cargo section.

    • D.

      SSgt Jim Jones/USAF/123-45-6789; hazardous cargo section.

    Correct Answer
    A. SSgt Jim Jones/USAF/Dover AFB Mortuary Affairs; special interest cargo section.
    Explanation
    The correct answer is SSgt Jim Jones/USAF/Dover AFB Mortuary Affairs; special interest cargo section. This answer best represents the information that must be included in the departure mission load report (MLR) when transporting human remains cargo. The section where this information is placed is the special interest cargo section.

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  • 42. 

    (209) When completing the inbound side of the Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record, what do you enter into the Location block for Air Mobility Command Mission Capable (AMC MICAP) shipments?

    • A.

      The location of your station.

    • B.

      The current location of the AMC MICAP shipment.

    • C.

      The pallet position the AMC MICAP is located on the aircraft.

    • D.

      The location of the aircraft for which the AMC MICAP is destined.

    Correct Answer
    D. The location of the aircraft for which the AMC MICAP is destined.
    Explanation
    When completing the inbound side of the Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record, you enter the location of the aircraft for which the AMC MICAP is destined. This is because the form is used to track the movement and handling of aircraft and shipments, and it is important to record the correct destination location for the AMC MICAP shipment.

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  • 43. 

    (209) When completing the inbound side of the Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record, in the Explosives block for cargo/mail data off-load you enter the total

    • A.

      Weight of explosives off-loaded at your station.

    • B.

      Weight of thru-load and off-load explosives on the aircraft.

    • C.

      Net explosives weight (NEW) of explosives off-loaded at your station.

    • D.

      NEW of thru-load and off-load explosives on the aircraft.

    Correct Answer
    A. Weight of explosives off-loaded at your station.
    Explanation
    The correct answer is "weight of explosives off-loaded at your station." This is because when completing the inbound side of the AMC Form 77, you need to enter the total weight of explosives that have been off-loaded at your station. This information is important for tracking and record-keeping purposes. The other options mentioned, such as the weight of thru-load and off-load explosives on the aircraft or the net explosives weight, are not specifically required in this scenario.

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  • 44. 

    (209) When completing the outbound side of the Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record, you enter in the Loadmaster Scheduled Show block the loadmaster/boom operator scheduled show time

    • A.

      Only.

    • B.

      And the initials of the command post representative passing the information only.

    • C.

      And the initials of the Air Terminal Operations Center (ATOC) representative receiving the information only.

    • D.

      And the initials of the command post and ATOC representatives passing/receiving the information only.

    Correct Answer
    D. And the initials of the command post and ATOC representatives passing/receiving the information only.
    Explanation
    The correct answer is "and the initials of the command post and ATOC representatives passing/receiving the information only." This means that when completing the outbound side of the AMC Form 77, you should enter the initials of both the command post and ATOC representatives who are involved in passing and receiving the information.

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  • 45. 

    (209) When completing the outbound side of the Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record, the Telecon Coordination block is completed when the

    • A.

      Loadmaster/boom operator calls in as available for duty.

    • B.

      Aircraft load message is passed by telephone for short flights.

    • C.

      Folder has been reviewed and mission history passed to records via telephone.

    • D.

      Aircraft is in commission as received via telephone through the maintenance operations control center.

    Correct Answer
    B. Aircraft load message is passed by telephone for short flights.
    Explanation
    The correct answer is "aircraft load message is passed by telephone for short flights." In the outbound side of the AMC Form 77, the Telecon Coordination block is completed when the loadmaster/boom operator calls in as available for duty. This means that they are ready to handle the aircraft load message for short flights, which is passed through telephone communication.

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  • 46. 

    (210) When accomplishing airlift capability schedules, what is your next step after extracting the necessary data from the command and control systems or published schedules?

    • A.

      Monitor the schedules.

    • B.

      Adjust airlift as necessary.

    • C.

      Update the work centers with changed or new information.

    • D.

      Compile the information and distribute to the work centers.

    Correct Answer
    D. Compile the information and distribute to the work centers.
    Explanation
    After extracting the necessary data from the command and control systems or published schedules, the next step is to compile the information and distribute it to the work centers. This ensures that all relevant parties have access to the updated information and can make any necessary adjustments to the airlift schedules. Monitoring the schedules and adjusting airlift as necessary are important tasks, but they come after compiling and distributing the information to the work centers.

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  • 47. 

    (210) When clearing explosives shipments, request port-to-port clearance at the earliest possible date, but no later than

    • A.

      12 hours prior to the mission’s departure time only.

    • B.

      24 hours prior to the mission’s departure time only.

    • C.

      12 hours prior to the mission’s departure time, unless a specific location requires a greater notification time only.

    • D.

      24 hours prior to the mission’s departure time, unless a specific location requires a greater notification time only.

    Correct Answer
    D. 24 hours prior to the mission’s departure time, unless a specific location requires a greater notification time only.
    Explanation
    The correct answer is 24 hours prior to the mission's departure time, unless a specific location requires a greater notification time only. This means that when clearing explosives shipments, it is necessary to request port-to-port clearance at least 24 hours before the mission's departure time, unless there is a specific location that requires a longer notification time. This ensures that proper clearance procedures are followed and allows for any necessary security checks or protocols to be completed in a timely manner.

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  • 48. 

    (210) When requesting port-to-port clearance of explosives, which of the following is not required on the explosives clearance request?

    • A.

      Mission number.

    • B.

      Pieces/weight/cube.

    • C.

      Requested departure date.

    • D.

      Proper shipping name (PSN) and United Nations (UN) number.

    Correct Answer
    C. Requested departure date.
    Explanation
    When requesting port-to-port clearance of explosives, the requested departure date is not required on the explosives clearance request. The other options, such as mission number, pieces/weight/cube, and proper shipping name (PSN) and United Nations (UN) number, are all necessary information to be included on the clearance request.

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  • 49. 

    (211) Who is considered to be the “eyes and ears” of the administrative contracting officer?

    • A.

      Squadron operations officer.

    • B.

      Contract Officer Representative (COR).

    • C.

      Commercial load validator personnel.

    • D.

      Air Terminal Operations Center (ATOC) personnel.

    Correct Answer
    B. Contract Officer Representative (COR).
    Explanation
    The Contract Officer Representative (COR) is considered to be the "eyes and ears" of the administrative contracting officer. This means that the COR is responsible for monitoring and overseeing the contractor's performance, ensuring that the terms of the contract are being met. The COR acts as a liaison between the contractor and the administrative contracting officer, providing regular updates and reports on the contractor's progress. They play a crucial role in ensuring the successful execution of the contract. The other options mentioned, such as squadron operations officer, commercial load validator personnel, and Air Terminal Operations Center (ATOC) personnel, do not have the same level of responsibility and authority as the COR in contract management.

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  • 50. 

    (211) Which form is used only to report contract discrepancies or violations to higher headquarters?

    • A.

      AMC Form 166a, Preflight Surveillance Activity Checklist.

    • B.

      AMC Form 166b, Contract Discrepancy or Violation Notice-Civil Airlift.

    • C.

      AMC Form 166c, In-flight Surveillance Activity Checklist.

    • D.

      AMC Form 166d, Preflight/In-flight Surveillance and Violation Report.

    Correct Answer
    B. AMC Form 166b, Contract Discrepancy or Violation Notice-Civil Airlift.
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