220-602 IT Technician CompTIA

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  • 1/73 Questions

    _______ scan and restore corruptions in Windows system files. This utility is available on Windows 98, Windows 2000, Windows XP, and Windows Server 2003

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About This Quiz

Challenging Quizz !
questions to prepare the 220-602 exam
Comptia a+ IT technician

most of the questions come with explanations and/or definitions.

good luck and be prepared.

last update :30/11/09 2 more questions.

A Plus IT Technician Quizzes & Trivia

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  • 2. 

    A printer does extra copies of every print job. How do you fix this issue ?

    • Update the printer driver

    • Update the operating system

    • Check Device manager

    • Check the setting under the printer properties

    • Check the paper

    Correct Answer
    A. Check the setting under the printer properties
    Explanation
    From the properties dialog box select the general Tab and click and the preferences button. There is a setting for the number of copies. If it is set more than 1 the computer will instruct the printer to print that number every time.

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  • 3. 

    What is the best method for dealing with an irate customer ?

    • Stop the customer to prevent them to raving on and on

    • Listen to the customer then reiterate the issues they brought up and then explain how you will assist with the issues

    • Listen to the customer then reiterate the issues they brought up and then explain how much you charge for this situation

    • Listen to the customer then reiterate the issues they brought up and then tell them how good you are to fix problems

    Correct Answer
    A. Listen to the customer then reiterate the issues they brought up and then explain how you will assist with the issues
    Explanation
    B:correct, In most cases this process will help to defuse the situation.

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  • 4. 

    Which of the following are good backup policies when using magnetic tape ?CHOOSE TWO

    • Use a tape rotation sheme

    • To cut cost, use as few tapes as possible

    • Store all backup tapes near the computer

    • Use data verification when performing backups

    Correct Answer(s)
    A. Use a tape rotation sheme
    A. Use data verification when performing backups
    Explanation
    Good backup policies when using magnetic tape include using a tape rotation scheme and using data verification when performing backups. A tape rotation scheme involves using multiple tapes in a rotation schedule, where each tape is used for a specific period of time before being replaced with a fresh tape. This ensures that older backups are retained for a certain period of time, providing a history of data backups. Using data verification helps to ensure that the backed up data is accurate and can be successfully restored if needed. Storing all backup tapes near the computer and using as few tapes as possible are not considered good backup policies as they can increase the risk of data loss or damage.

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  • 5. 

    Which printer uses ink dispersion ?

    • Laser printer

    • Dye sublimation printer

    • Dot matrix printer

    • Ink jet printer

    Correct Answer
    A. Ink jet printer
    Explanation
    Ink dispersion is the process of dispensing ink through very small nozzles onto
    paper. There are two methods of delivering the ink: one uses heat to bring the ink to a
    boiling point which then creates a bubble which is forced out of a jet; the other method
    uses a vibrating piezoelectric crystal to force the ink out of a nozzle.

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  • 6. 

    A user who is traveling tells you that he left his laptop AC adapter at his last motel room. He needs to replace the AC adapter ASAP. What parameters does he NOT HAVE TO match when he will buy a generic AC adapter ?

    • Voltage

    • Connector type

    • Amperage

    • Frequency

    Correct Answer
    A. Frequency
    Explanation
    The adapter will convert AC into DC which doesn't have a frequency.

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  • 7. 

    What does printer resolution refer to ?

    • The style of the print

    • The density of the print

    • The color of the print

    • The size of the print

    Correct Answer
    A. The density of the print
    Explanation
    Printers resolution refers to the density of the print. The higher the density, the better the quality of the print. Resolution is generally measured in Dots Per Inch (DPI)

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  • 8. 

    In Windows XP, what is the minimum recommended size of the page file ?

    • 2.5 x the amount of physical RAM

    • 2.0 x the amount of physical RAM

    • 1.5 x the amount of physical RAM

    • 1.0 x the amount of physical RAM

    Correct Answer
    A. 1.5 x the amount of physical RAM
    Explanation
    The minimum recommended size of the page file in Windows XP is 1.5 times the amount of physical RAM. This is because the page file, also known as the virtual memory, is used by the operating system to supplement the physical RAM when it becomes full. By having a page file that is 1.5 times the size of the physical RAM, it ensures that there is enough virtual memory available to handle the system's needs efficiently.

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  • 9. 

    Which laser process is the right one ?

    • Conditioning Cleaning Writing Developing Transferring Fusing

    • Cleaning Conditioning Writing Developing Transferring Feinting

    • Conditioning Cleaning Writing Devolving Transferring Fluting

    • Cleaning Conditioning Writing Developing Transferring Fusing

    Correct Answer
    A. Cleaning Conditioning Writing Developing Transferring Fusing
    Explanation
    CCWDTF easy.

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  • 10. 

    Which of the following causes a mapped drive to disappear from a system when it's shut down and restarted?

    • The name of the mapped drive has been changed.

    • The Reconnect at Startup option is not checked in the mapped drive's Properties.

    • The path to the mapped drive has changed.

    • No one is logged in to the host computer for the mapped drive.

    Correct Answer
    A. The Reconnect at Startup option is not checked in the mapped drive's Properties.
    Explanation
    The Reconnect at Logon option must be selected in the Map Network Drive page for the drive mapping to become a permanent part of the system. If the option is not selected when the user logs off, the mapped drive information disappears and needs to be remapped for any further use. If a red X appears on the icon of a properly mapped drive, this indicates that the drive is no longer available. Its host computer may be turned off, the drive may have been removed, or it may no longer be on the same path. If the drive was mapped to a particular folder, and the folder name has been changed, the red X also appears.

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  • 11. 

    What is the proper syntax of the NSLOOKUP command ?

    • Nslookup -dns www.proprof.com

    • Nslookup -g www.proprof.com

    • Nslookup -w www.proprof.com

    • Nslookup www.proprof.com

    Correct Answer
    A. Nslookup www.proprof.com
    Explanation
    option -dns -g and -w don't exist.

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  • 12. 

    A user asks you what cable can he use to plug his external hard drive into his computer.What might you tell the user ?

    • You need a USB or HDMI cable

    • You need a USB or IEEE 1394 cable

    • You need a USB of Ethernet cable

    • You need a USB or Firewire cable

    Correct Answer
    A. You need a USB or Firewire cable
    Explanation
    avoid jargon with customers. IEEE 1394 = Firewire easier to remember.

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  • 13. 

    Mazzaru is complaining that switching between applications on his machine is very slow. Which of the following upgrades would be the most effective in improving to improve his system's performance ?

    • Defragmenting the hard drive

    • Installing a faster hard drive

    • Increasing the size of the page file

    • Installing additional RAM

    Correct Answer
    A. Installing additional RAM
    Explanation
    when using switching applications is most often caused by heavy page file use. Add more RAM will decrease the amount of page file usage.
    Defragmenting may improve starting time, however it has no effect upon applications already open.

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  • 14. 

    A customer's system is not able to boot and stops with the error "Non System Disk or Disk error". Identify TWO possible causes of this problem:CHOOSE TWO

    • The hard drive needs to be replace

    • The MBR on the hard drive has become corruped

    • The user's hard drive is full

    • There is a floopy disk or CDrom in the computer

    • The hard drive is formated in ext3

    Correct Answer(s)
    A. The MBR on the hard drive has become corruped
    A. There is a floopy disk or CDrom in the computer
    Explanation
    E: incorrect. ext3 is used in Gnu/linux world, there could be an OS installed and it will boot.

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  • 15. 

    You've just been inundated with calls from users saying "Outlook is not working"You determine the problem, it lies with the email server and not on the users' machines.The problem will take some time to fix. How will you communicate this to all the affected users ?

    • Send all the users an email detailing that you apologize for this issue, the nature of the problem and it will be fix shortly

    • Contact each of the users by phone to let them know what is going on

    • Delegate the communication of the status to a secretary or receptionnist

    • Contact the manager of the users, and ask him to help you spread the word about the problem.

    Correct Answer
    A. Contact the manager of the users, and ask him to help you spread the word about the problem.
    Explanation
    A: incorrect, read the question carefully, it s an EMAIL SERVER issue we are talking about, how you expect people to be informed if you intend to send an EMAIL to them ?
    D: Enlisting the help of key personnel in communicating the problem status is a reasonable alternative in this scenario.
    B: incorrect, This would be far too time consuming.

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  • 16. 

    The developing process of a laser printer is :

    • The Toner is heated and pressed into the paper

    • The Toner is Transferred to the paper

    • The Toner is attracted and transferred to the drum

    • The Toner Developes to the paper

    Correct Answer
    A. The Toner is attracted and transferred to the drum
    Explanation
    A:that's fusing
    B:that's Transferring
    C:correct
    D:doesn't exist

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  • 17. 

    Which of the following IS NOT a benefit of allowing the customer to complete statements about their computer problem ?

    • You might learn something that will help you solve the customer's problem

    • The customer will feel that you understand him/her better

    • You will have time to compose your counter-arguments

    • If the customer is upset, then talking will allow them to vent any steam

    Correct Answer
    A. You will have time to compose your counter-arguments
    Explanation
    C:correct, You should not argue with the customer, but highlight points of agreement.you should tell a customer what you can do to help them.

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  • 18. 

    What security features are provided by an ACL ?

    • Access Control Limitation

    • Access Control Logs

    • Access Control Layer

    • Access control List

    Correct Answer
    A. Access control List
    Explanation
    Access Control List is a table listing what users or groups have rights to access resource.

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  • 19. 

    Which of follow IS NOT a security feature of win 2k or greater ?

    • Auditing Tool

    • PAM

    • Kerberos Authentication

    • Support Two-Factor Authentication

    Correct Answer
    A. PAM
    Explanation
    Pluggable Authentication Modules. PAM is currently supported in the AIX operating system, DragonFly BSD, FreeBSD, HP-UX, Linux, Mac OS X, NetBSD and Solaris.

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  • 20. 

    As a IT technician for a large company, you receive word that a new security vulnerability has been discovered in Win XP.You want to be sure that your users' machines are patched. On which day of each month are new software updates and patches made available through Windows Update ?

    • The second Tuesday of the month

    • The first Monday of the month

    • The last day of the month

    • The second Monday of the month

    Correct Answer
    A. The second Tuesday of the month
    Explanation
    A:correct, it's when MS releases its monthly security an software updates.

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  • 21. 

    At what stage of a laser printer an uniform negative charge is applied to the Drum.

    • Transferring

    • Writing

    • Conditioning

    • Fusing

    Correct Answer
    A. Conditioning
    Explanation
    In a laser printer, the stage at which an uniform negative charge is applied to the drum is called conditioning. During the conditioning stage, a corona wire or a magnetic roller applies a uniform negative charge to the surface of the drum. This charge helps to prepare the drum for the writing stage, where a laser beam selectively removes the charge to create an electrostatic image. The conditioned drum then moves on to the writing stage where the image is formed.

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  • 22. 

    Which of the following does a device use to initiate communication with the CPU ?

    • I/O addresses

    • DMA

    • Bus mastering

    • IRQ

    Correct Answer
    A. IRQ
    Explanation
    A device uses IRQ (Interrupt Request) to initiate communication with the CPU. IRQ is a signal sent by a device to the CPU to request its attention and interrupt the normal execution of the CPU. This allows the device to transfer data or request a service from the CPU. IRQs are assigned to different devices and are prioritized to ensure smooth communication and efficient handling of requests by the CPU.

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  • 23. 

    Which of the following types of batteries has the shortest battery life?

    • NiMH

    • NiCD

    • Ni-Li

    • Li-Ion

    Correct Answer
    A. NiCD
    Explanation
    NiCD batteries have the shortest battery life compared to the other types mentioned. This is because NiCD batteries have a higher self-discharge rate, meaning they lose their charge more quickly when not in use. Additionally, NiCD batteries have a lower energy density, resulting in a shorter overall battery life.

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  • 24. 

    Which form factor motherboard uses daughter-board ?

    • BTX

    • ATX

    • NLX

    • Mini BTX

    Correct Answer
    A. NLX
    Explanation
    NLX is an industry-wide open specification for a space-saving computer motherboard.

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  • 25. 

    You are known for your desire to keep your users as happy as possible. Mazzaru works at a satellite location. He calls you about a possible virus on his computer.He asks that because you have been so helpful in the past that you'll come over to fix his problem.Before you head off for the Building, what should you do ?

    • Call Mazzaru and ask if he would mind just trying to fix it over the phone since you have customers to support as well

    • Check for any other help desk tickets

    • Call Mazzaru and see if he's there and if this is a convenient time to fix his problem

    • Ask him to fill up a help desk ticket

    Correct Answer
    A. Call Mazzaru and see if he's there and if this is a convenient time to fix his problem
    Explanation
    he might have additional insight into this problem. If you have to do anything risky with his computer, you should get his concurrence.

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  • 26. 

    Which printer use thermal print heads to heat an vaporize the colors, causing them to soak into special paper ?

    • Inkjet printer

    • Thermal printer

    • Dye Sublimation printer

    • Bubble jet printer

    Correct Answer
    A. Dye Sublimation printer
    Explanation
    Dye sublimation printers use thermal print heads to heat and vaporize the colors, causing them to soak into special paper. This process involves transferring solid dye particles onto the paper, which then turns into a gas and permeates the surface of the paper. The result is a high-quality, long-lasting print with vibrant colors and sharp details.

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  • 27. 

    What command-line statement is used to convert a FAT32 partition to an NTFS partition in a Windows XP system?

    • Convert C: /FS/NTFS

    • Convert C: /NTFS:FS

    • Convert C: /FS -NTFS

    • Convert C: \FS:NTFS

    • Convert C: /FS:NTFS

    Correct Answer
    A. Convert C: /FS:NTFS
    Explanation
    The CONVERT command is used in Windows 2000 and Windows XP to convert disks (volumes) from FAT-based disks into NTFS disks that typically provide more efficient disk management. The format for using this command is C:\>CONVERT C: /FS:NTFS. This converts a FAT-based drive C: into an NTFS-based disk drive C: by installing the NTFS file system on the disk.

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  • 28. 

    Which of the following technologies would you normally associate with a PAN?

    • LAN

    • BlueTooh

    • VoIP

    • TCP/IP

    • FRY

    Correct Answer
    A. BlueTooh
    Explanation
    PAN is a personal Area Network
    Bluetooth is the protocol associate with PAN to provide access to personal device.

    E: incorrect, FRY ? FRY PAN ...

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  • 29. 

    You can access Device manager with :

    • Start>Run>devmgmt.msc

    • Start>Run>devmgmt

    • Start>Run>devicemgmt.msc

    • Start>Run>mgmtdev.msc

    • Start>Run>Device Manager

    Correct Answer
    A. Start>Run>devmgmt.msc
    Explanation
    another way: keyboard short cut key WINDOWS+PAUSE (my way)

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  • 30. 

    You suspect that someone has been attempting to access sensitive data on a XP pro workstation. You need to enable auditing and configure the system to track user logons and folder access. You have gone in to Local Security Policy and have the Local Security dialog box open. Which section should you select in order to ENABLE AUDITING on this workstation ?

    • Software Restriction Policies

    • Account Policies

    • Local Policies

    • Public Key Policies

    Correct Answer
    A. Local Policies
    Explanation
    Under the Audit Policy section is where you would go to enable auditing on this workstation. After enabling auditing you MUST then go and configure the type of auditing that be recorded in the Event Log for each resource you are tracking.

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  • 31. 

    What is SAM for windows 2k ?

    • Security Access Manager

    • Security Accounts Manager

    • Security Agent Manager

    • Security Automatic Manager

    Correct Answer
    A. Security Accounts Manager
    Explanation
    The Security Accounts Manager (SAM) is a database stored as a registry file in Windows NT, Windows 2000, and later versions of Windows. It stores users' passwords in a hashed format

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  • 32. 

    What surge-suppressor rating describes how quickly its protective circuit can react to changes in the incoming line and limit the amount of current that passes through?

    • Clamping voltage

    • Clamping speed

    • Filter value

    • Surge limiting

    Correct Answer
    A. Clamping speed
    Explanation
    The surge suppressor's clamping speed rating describes how quickly it can react to changes in the incoming power level and act to minimize it.

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  • 33. 

    A new guy in HR department says that he can see but not hear the video conference on his computer.Which of the following questions that you might ask him will help you the LEAST.

    • Is your volume turned on ?

    • Did the sound ever work ?

    • Can you hear a single beep when the computer boots up?

    • Which color is the jack to which your speaker is attached ?

    Correct Answer
    A. Can you hear a single beep when the computer boots up?
    Explanation
    C: correct, the beep of the POST comes from an internal speaker. This would not tell you if the external speakers is receiving sound.

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  • 34. 

    What is DOT4 ?

    • En enhancement of the 802.11 protocol

    • An enhancement of the 1394 standard

    • An enhancement of the 1284 standard

    • An enhancement of the RS-232 standard

    Correct Answer
    A. An enhancement of the 1284 standard
    Explanation
    C: is the IEEE 1284.4, Data exchanges to a multifunction peripheral to be independent of each other so the canceling of one does not affect the others.

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  • 35. 

    ICMP protocol is in which OSI layer ?

    • Application layer

    • Presentation layer

    • Network layer

    • Transport layer

    Correct Answer
    A. Network layer
    Explanation
    D: Short for Internet Control Message Protocol, ICMP supports packets containing error, control, and informational messages. The PING command, for example, uses ICMP to test an Internet connection.

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  • 36. 

    What is the maximum capacity of a single-sided, dual-layer DVD-R disc?

    • 4.5GB

    • 4.7GB

    • 8.5GB

    • 8.7GB

    Correct Answer
    A. 8.5GB
    Explanation
    customers will ask you this, be prepared is essential for an IT technician.

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  • 37. 

    Frank is listening to a user, mostly in a leaning forward position, anticipating what the user might say, composing his questions as he listens, and simultaneously researching possible solutions. What is Frank doing right ?

    • Anticipating

    • Doing research

    • Multitasking

    • Good body language

    Correct Answer
    A. Good body language
    Explanation
    D:correct, avoid looking at your watch or at other people or activities around the room. Face and lean toward the user and nod your head, when it is appropriate. Avoid crossing your arms.

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  • 38. 

    Which of the following is a legacy daughter board that used specifically for modems and network interface cards

    • AMR

    • PCI

    • CNR

    • TCP/IP

    Correct Answer
    A. CNR
    Explanation
    CNR (Communication and Networking Riser) is a legacy daughter board that was specifically designed for modems and network interface cards. It provided an interface between the motherboard and these expansion cards, allowing for easy installation and removal. CNR was commonly used in the late 1990s and early 2000s, but has since been replaced by more modern and faster interfaces such as PCI and PCI Express.

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  • 39. 

    You want to see services started on user's computer. Which of the following IS NOT a way to gather this information ?

    • Service applet in Administrative tools

    • Net start command

    • Computer Management

    • Set command

    Correct Answer
    A. Set command
    Explanation
    The set command displays, sets, or removes DOS environment variables, but NOT display servicesthat are running.

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  • 40. 

    Which battery type offers the longest battery life in a portable PC?

    • NiCD

    • NiMH

    • NiON

    • NiAC

    Correct Answer
    A. NiMH
    Explanation
    Most portable PC designs have switched to nickel metal-hydride (NiMH), lithium-ion (Li-ion), or lithium-ion polymer batteries. These batteries typically provide in excess of two or three hours of operation. The actual life of a laptop computer battery may vary from just under one hour to over six hours in each sitting, depending on the particular notebook PC type and configuration, the way it is being used (lots of disk/disc accesses), and the battery type and its age.

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  • 41. 

    To measure voltage, a multimeter should be connected ______

    • In series with the item being checked

    • In line with the item being checked

    • In parallel with the item being checked

    • In place of the item being checked

    Correct Answer
    A. In parallel with the item being checked
    Explanation
    When measuring voltage with a multimeter, it should be connected in parallel with the item being checked. This means that the multimeter's positive terminal should be connected to the positive side of the item being checked, and the negative terminal should be connected to the negative side. This allows the multimeter to measure the voltage across the item without affecting the circuit or altering the voltage being measured. Connecting the multimeter in series or in line with the item being checked would disrupt the circuit and give inaccurate readings. Connecting it in place of the item being checked would completely disconnect the circuit and prevent any voltage measurement.

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  • 42. 

    The ______ is used to copy and paste special characters such as special mathematical characters and characters from other languages into Windows programs.COPY PASTE one of the answers :

    • Start menu's Character Map

    • Control Panel's Regional and Language Options applet

    • Control Panel's Fonts applet

    • Windows Font Manager

    Correct Answer
    A. Start menu's Character Map
    Explanation
    The Character Map utility enables you to move and insert special characters, such as symbols and mathematical characters into documents, as well as use, display, or print foreign characters from another language.

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  • 43. 

    You have been asked to install a printer in a customer's office. When you get there, you find that there are a number of connection available with the printer, including wireless, infrared, enhanced parallel, and USB connections. Which printer interface is fastest for a local printer?

    • Irda

    • 802.11b

    • USB 1.1

    • ECP

    Correct Answer
    A. ECP
    Explanation
    The enhanced ECP parallel ports employ DMA transfer techniques to conduct data transfers at rates up to 1.5MBps over an IEEE-1284 bidirectional parallel cable. Full-speed USB 2.0 devices operate under the USB 2.0 specification (also referred to as high-speed USB) and support data rates up to 480Mbps. The IrDA-SIR standard infrared protocol is used to provide a standard serial port interface with transfer rates ranging up to 115kbps. The IrDA-FIR fast infrared protocol is used to provide a high-speed serial port interface with transfer rates ranging up to 4Mbps. The 802.11g wireless specification delivers data transfer rates in excess of up to 54Mbps.

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  • 44. 

    ,You can start the MS Windows XP Backup utility in TWO modes. What are they ?CHOOSE TWO

    • Advanced Mode

    • Normal back up mode

    • Wizard Mode

    • Incremental Mode

    Correct Answer(s)
    A. Advanced Mode
    A. Wizard Mode
    Explanation
    The MS Windows XP Backup utility can be started in two modes: Advanced Mode and Wizard Mode. In Advanced Mode, users have more control and options for customizing their backup settings. They can choose specific files and folders to back up and set advanced backup options. On the other hand, Wizard Mode provides a more user-friendly and guided approach to backup. It simplifies the process by presenting a step-by-step wizard that helps users select the files and folders they want to back up and choose the backup destination. Both modes cater to different user preferences and levels of expertise.

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  • 45. 

    You are the network support technician. A network uses both TCP/IP and IPX/SPX.Mazzaru has just received a new windows XP computer and can surf the web on it, but can't connect to a file share on a legacy Novell Netware server. All other computers communicate perfectly, Mazzaru is not happy, what is likely to be the problem ?

    • The Novell Server is not configured to share with Mazzaru's computer

    • Mazzaru forgot to configured the DNS on his computer

    • The NWLink protocol is not bound to the network adapter in XP

    • IPX/SPX and TCP/IP can not be used on the same system

    Correct Answer
    A. The NWLink protocol is not bound to the network adapter in XP
    Explanation
    NWLink is MS implementation of IPX/SPX and must be bound to a network adapter for that interface to be able to connect to a legacy Novell Netware server running IPX/SPX.

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  • 46. 

    Mazzaru is buying  his first home computer and LCD monitor.He wants to know why a particular LCD monitor has higher performance.CHOOSE TWO

    • That LCD monitor is more expensive, but has a better reputation for performance, reliability and support

    • This LSD monitor is great with WUXGA resolution, it's got a very good refreshment rate and 500:1 contrast ratio.

    • The LG use UXGA with 8ms response time and 500:1 contrast ratio. One of our favorite at the moment.

    • Nits are a measure of Brightness. Contrast ratio is the ratio of Brightest and darkest images a display can reproduce. Your brightness should be 300 Nits or more with a 500:1 contrast ratio or better

    Correct Answer(s)
    A. That LCD monitor is more expensive, but has a better reputation for performance, reliability and support
    A. Nits are a measure of Brightness. Contrast ratio is the ratio of Brightest and darkest images a display can reproduce. Your brightness should be 300 Nits or more with a 500:1 contrast ratio or better
    Explanation
    A: Mazzaru should understand that.
    D: very good, Before you used unfamiliar technical terms you defined them. Then gave a range of normal value.

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  • 47. 

    A user hard drive is corrupted and Windows will not boot properly. You attempt to repair the hard drive by using the Windows Recovery Console.From within the RC, what command should you use to attempt to repair the corruption and recover data in bad sectors on the HD ?

    • Chkdsk /b

    • Chkdsk /f

    • Chkdsk /r

    • Fixboot

    Correct Answer
    A. Chkdsk /r
    Explanation
    /f and /b dont exist. Only 2 possible switch /p performs scan and attempts to repair any errors found. /r performs all the same as /p but also attemps to recover data found in bad sectors.
    D:fixboot, incorrect. fixboot will write a new boot sector code on the boot partition, but DOES NOT REPAIR general disk corruption.

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  • 48. 

    What type of socket is used for an AMD Athlon XP microprocessor ?

    • Socket B

    • Socket 462

    • Socket 424

    • Socket 478

    Correct Answer
    A. Socket 462
    Explanation
    The AMD Socket 462/Socket A specification has been used with Athlon, Duron, Athlon XP, Athlon XP-M, Athlon MP, and Sempron processors.

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  • 49. 

    You are working in a customer service support for an ISP. You receive a call from a customer who is interested in using ISDN for his home. The customer would like to know what the max bandwidth on an ISDN connection is. What should you say to the customer?

    • Explain to the customer that ISDN has a maximum speed of 64Kbps or 128Kbps

    • Explain to the customer that ISDN comes in two speeds, BRI and PRI. The PRI connection is 128K and BRI is 1.544 Mbps

    • Explain to the customer that ISDN comes in two speeds BRI which is 128K and PRI which is 1.544 Mbps

    • Explain to the customer that ISDN is slow and doesn't guarantee a stable connection

    • Explain to the customer that ISDN is an infrared technology and works with printers

    Correct Answer
    A. Explain to the customer that ISDN comes in two speeds BRI which is 128K and PRI which is 1.544 Mbps
    Explanation
    BRI>128Kbps over 2 channels each support 64Kbps
    PRI>1.544Mbps over 23 channels each support 64Kbps

    Rate this question:

Quiz Review Timeline (Updated): Mar 22, 2023 +

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  • Current Version
  • Mar 22, 2023
    Quiz Edited by
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  • Nov 13, 2009
    Quiz Created by
    Mazzaru
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