Test Your Knowledge About CompTIA A+ Essentials Troubleshooting Quiz!
This quiz is related to troubleshooting issues with hardware-software as well as networking. If you are technically aware of these faults, then do try out this quiz. Read the questions carefully and answer. All the best!
- 1.Which class of fire extinguisher should you use for fires that involve electrical equipments?
- A.
Class A
- B.
Class B
- C.
Class C
- D.
Class D
- 2.How many devices can you connect in a single USB host controller?
- A.
32
- B.
127
- C.
64
- D.
172
- 3.What is the maximum data rate for IEEE 802.11b?
- A.
11 Mbit/s
- B.
54 Mbit/s
- C.
24 Mbit/s
- D.
5 Mbit/s
- 4.What is the maximum data rate for IEEE 802.11g?
- A.
11 Mbit/s
- B.
54 Mbit/s
- C.
24 Mbit/s
- D.
5 Mbit/s
- 5.A user is complaining that her computer runs slower than when it was new. Which utility should you recommend to fix this problem?
- A.
System Restore
- B.
Disk Defragmenter
- C.
Backup
- D.
Disk Cleanup
- 6.Which utility should you use to roll back your system to its previous state?
- A.
Sytem Restore
- B.
Disk Defragmenter
- C.
Backup
- D.
Disk Cleanup
- 7.What is the first step in the troubleshooting process?
- A.
Call the customer.
- B.
Verify full system functionality and if applicable implement preventative measures.
- C.
Establish a theory of probable cause. (Question the obvious.)
- D.
Test the theory to determine cause.
- E.
Identify the problem
- 8.What is the biggest difference between RAID 1 and RAID 0?
- A.
RAID 1 is striped, whereas RAID 0 is not.
- B.
RAID 1 is a mirror (backup) of one drive.
- C.
RAID 0 is a mirror (backup) of one drive.
- D.
RAID 0 is faster than RAID 1.
- E.
RAID 1 is faster than RAID 0.
- 9.Where should a laser printer power cable be connected in order to prevent any electrical damage?
- A.
It doesn't matter
- B.
Surge Protection Only side of a UPS.
- C.
Directly into the wall outlet.
- D.
Battery Backup / Surge Protection side of a UPS.
- 10.What should you do before making any changes to the computer? (Select the best answer.) like?
- A.
Identify the Problem
- B.
Escalate the problem
- C.
Perform a backup
- D.
Establish a plan of action
- E.
Document your actions so far
Questions: 100 | Attempts: 37415 | Last updated: Nov 26, 2018
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