Test Your Knowledge About CompTIA A+ Essentials Troubleshooting Quiz!

10 Questions | By Leslava | Last updated: Mar 21, 2022 | Total Attempts: 1525

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This quiz is related to troubleshooting issues with hardware-software as well as networking. If you are technically aware of these faults, then do try out this quiz. Read the questions carefully and answer. All the best!

Questions and Answers

1.

Which class of fire extinguisher should you use for fires that involve electrical equipments?
- A.
  
  Class A
- B.
  
  Class B
- C.
  
  Class C
- D.
  
  Class D
2.

How many devices can you connect in a single USB host controller?
- A.
  
  32
- B.
  
  127
- C.
  
  64
- D.
  
  172
3.

What is the maximum data rate for IEEE 802.11b?
- A.
  
  11 Mbit/s
- B.
  
  54 Mbit/s
- C.
  
  24 Mbit/s
- D.
  
  5 Mbit/s
4.

What is the maximum data rate for IEEE 802.11g?
- A.
  
  11 Mbit/s
- B.
  
  54 Mbit/s
- C.
  
  24 Mbit/s
- D.
  
  5 Mbit/s
5.

A user is complaining that her computer runs slower than when it was new. Which utility should you recommend to fix this problem?
- A.
  
  System Restore
- B.
  
  Disk Defragmenter
- C.
  
  Backup
- D.
  
  Disk Cleanup
6.

Which utility should you use to roll back your system to its previous state?
- A.
  
  Sytem Restore
- B.
  
  Disk Defragmenter
- C.
  
  Backup
- D.
  
  Disk Cleanup
7.

What is the first step in the troubleshooting process?
- A.
  
  Call the customer.
- B.
  
  Verify full system functionality and if applicable implement preventative measures.
- C.
  
  Establish a theory of probable cause. (Question the obvious.)
- D.
  
  Test the theory to determine cause.
- E.
  
  Identify the problem
8.

What is the biggest difference between RAID 1 and RAID 0?
- A.
  
  RAID 1 is striped, whereas RAID 0 is not.
- B.
  
  RAID 1 is a mirror (backup) of one drive.
- C.
  
  RAID 0 is a mirror (backup) of one drive.
- D.
  
  RAID 0 is faster than RAID 1.
- E.
  
  RAID 1 is faster than RAID 0.
9.

Where should a laser printer power cable be connected in order to prevent any electrical damage?
- A.
  
  It doesn't matter
- B.
  
  Surge Protection Only side of a UPS.
- C.
  
  Directly into the wall outlet.
- D.
  
  Battery Backup / Surge Protection side of a UPS.
10.

What should you do before making any changes to the computer? (Select the best answer.) like?
- A.
  
  Identify the Problem
- B.
  
  Escalate the problem
- C.
  
  Perform a backup
- D.
  
  Establish a plan of action
- E.
  
  Document your actions so far