A+ Application Trivia Quiz
Getting that A+ certification is not easy for some people and that is why the quiz below is set to give clear work environment examples to better prepare one for the outside environment. Believe in yourself and give the questions a try. All the best in the outside world!
- 1.
A system powers on, begins POST, displays the BIOS version information and then hangs with the error message "Error loading operating system". Which of the following is MOST likely the cause of the issue?
- A.
A virus has infected the system
- B.
Corrupted BOOT.INI file
- C.
Corrupt MBR
- D.
Boot sector corruption
Correct Answer
C. Corrupt MBRExplanation
The most likely cause of the issue is a corrupt MBR (Master Boot Record). The MBR is a crucial part of the boot process and contains information about the partitions on the hard drive and how to load the operating system. If the MBR becomes corrupted, the system may not be able to properly load the operating system, resulting in the error message "Error loading operating system".Rate this question:
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- 2.
A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
- A.
Copy the missing file from another computer and reboot.
- B.
Execute a Windows repair from the Windows setup media.
- C.
Boot into the Recovery Console and execute FIXBOOT.
- D.
Reboot and press the F2 key when prompted.
Correct Answer
B. Execute a Windows repair from the Windows setup media. -
- 3.
A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
- A.
Cable tester
- B.
Multimeter
- C.
Loop back plugs
- D.
Crossover cable
Correct Answer
A. Cable testerExplanation
A cable tester is the most common tool used to identify network connection issues. It helps to determine if there are any faults or breaks in the network cable by checking for continuity and signal strength. By using a cable tester, the technician can quickly identify if the problem lies with the network cable, allowing them to troubleshoot and resolve the issue efficiently.Rate this question:
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- 4.
Which of the following is the BEST solution for repairing a hard drive that results in the "NTLDR is missing" display upon booting?
- A.
Use recovery console and the FIXMBR command.
- B.
Use recovery console and the BOOTCFG /REBUILD command.
- C.
Use recover console and the FIXBOOT command.
- D.
Use recovery console and the CHKDSK command.
Correct Answer
C. Use recover console and the FIXBOOT command.Explanation
The "NTLDR is missing" error message typically occurs when the boot sector of the hard drive is corrupted or missing. The FIXBOOT command in the recovery console is specifically designed to repair issues related to the boot sector. By using this command, the boot sector will be fixed, allowing the computer to properly boot up without displaying the error message. The other options mentioned do not specifically address the issue of a missing NTLDR file, making them less suitable solutions in this scenario.Rate this question:
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- 5.
A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the internet. When the technician runs IPCONFIG, the customer gets the following output:IP address 169.254.2.4Subnet mask 255.255.0.0Default gateway .Which of the following could be causing the issue?
- A.
The subnet mask is not correctly configured.
- B.
The DNS client has not been configured on the computer.
- C.
The DHCP client is unable to obtain an IP address from the DHCP server.
- D.
The default gateway is not specified.
Correct Answer
C. The DHCP client is unable to obtain an IP address from the DHCP server.Explanation
The customer's IP address is in the range of 169.254.x.x, which indicates that it is a link-local address. This type of address is automatically assigned when a device is unable to obtain an IP address from a DHCP server. Since the customer is unable to connect to any computers outside of the office and the internet, it suggests that the DHCP client is not able to obtain an IP address from the DHCP server, causing the connectivity issue.Rate this question:
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- 6.
A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files. Which of the following would be the BEST tool to diagnose and troubleshoot this problem?
- A.
Task Manager
- B.
NTBACKUP
- C.
FDISK
- D.
Disk Defragmenter
Correct Answer
D. Disk DefragmenterExplanation
Disk Defragmenter would be the best tool to diagnose and troubleshoot this problem because it helps to reorganize the data on the hard drive, reducing fragmentation and improving overall system performance. By running Disk Defragmenter, the user can consolidate fragmented files and free up space, which can help to speed up file access and reduce the high activity on the hard drive when opening large files. This tool is specifically designed to optimize disk performance and resolve issues related to slow system performance caused by fragmented files.Rate this question:
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- 7.
A user states they receive a message "Boot device not found" half of the time they boot their system. Which of the following is the MOST likely cause?
- A.
A dead CMOS battery
- B.
The OS is not installed on the hard drive
- C.
A faulty RAM
- D.
A faulty HDD connection
Correct Answer
D. A faulty HDD connectionExplanation
A faulty HDD connection is the most likely cause for the user receiving a "Boot device not found" message half of the time they boot their system. This could indicate that the connection between the hard drive and the motherboard is loose or not properly connected, causing the system to intermittently fail to detect the boot device.Rate this question:
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- 8.
A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
- A.
They are using the wrong WEP key.
- B.
They have been infected with malware.
- C.
They have lost Internet connectivity.
- D.
They need to update their network device drivers.
Correct Answer
B. They have been infected with malware.Explanation
The most likely problem is that the user has been infected with malware. Malware can often change browser settings, including the home page, without the user's consent. This can be a result of clicking on malicious links, downloading infected files, or visiting compromised websites. By infecting the user's system, the malware gains control over the browser settings and prevents the user from changing the home page.Rate this question:
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- 9.
A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
- A.
Netsh firewall show logging
- B.
Ipconfig /all
- C.
Netsh firewall show state
- D.
Arp -a
Correct Answer
C. Netsh firewall show stateExplanation
The correct answer is "netsh firewall show state". This command allows the technician to view the settings of the Windows Firewall, including which ports are open. The "show state" option specifically displays the current configuration and status of the firewall, providing the necessary information for the technician to check the open ports.Rate this question:
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- 10.
Which of the following are methods to automatically update the antivirus application? (Select TWO)
- A.
Establish rules in the email scheduling program to perform updates.
- B.
Select "Update Now" from the program options.
- C.
Use scripts.
- D.
Use "Windows Update".
Correct Answer(s)
C. Use scripts.
D. Use "Windows Update".Explanation
The correct answer is to use scripts and "Windows Update". Using scripts allows for automation of the antivirus application updates, making it easier to ensure that the application is always up to date. "Windows Update" is a feature in the Windows operating system that automatically downloads and installs updates for various software, including antivirus applications. By utilizing these methods, the antivirus application can be regularly updated without manual intervention.Rate this question:
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Current Version
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Mar 19, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 14, 2010Quiz Created by
Kb8fst
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