A+ 220-701 And 220-702 Ch15

12 Questions | Total Attempts: 39

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A Plus Certification Quizzes & Trivia

Questions and Answers
  • 1. 
    You have just installed an updated driver for your video card. You reboot the system and, for some reason, Windows will not start. What could you do to fix this problem?
    • A. 

      Press F8 at boot and select the last known good configuration

    • B. 

      Select Ctrl+Alt+Del at the BIOS screen

    • C. 

      Create a boot disk on a floppy disk

    • D. 

      Reboot the computer and hope it comes back up

  • 2. 
    You are working on a computer running the Windows 7 operating system. You get a boot error. What is an option you can use to recover your system to normal?
    • A. 

      NTBACKUP

    • B. 

      System Restore

    • C. 

      ASR Disk

    • D. 

      WinRE

  • 3. 
    You are working on a computer running the Windows XP operating system. You receive a boot error that the NTLDR is missing or corrupt. Which of the following could you use to restore the file?
    • A. 

      Copy and paste from the CD

    • B. 

      The Recovery Console

    • C. 

      The NTBACKUP program

    • D. 

      Use the advanced boot options

  • 4. 
    You have just set up a new user’s computer that is running the Windows XP operating system. This user wants to make sure that the computer’s system state can be restored in the event of a failure. What system recovery option would you want to set up?
    • A. 

      Automated System Recovery

    • B. 

      Emergency Repair Disk

    • C. 

      There is not one

    • D. 

      Complete PC Backup

  • 5. 
    You are contacted by a customer who needs some help. He has a computer running the Windows 2000 operating system. He wants to be able to boot the system if the operating systems fails. You instruct him to create an emergency repair disk. Where would you tell him to look?
    • A. 

      MSCONFIG

    • B. 

      NTBackup

    • C. 

      System Properties

    • D. 

      By typing RDISK at the run line

  • 6. 
    Which of the following gives you the ability to recover an operating system if you have a system boot failure? (Choose all that apply.)
    • A. 

      WinRE

    • B. 

      Last Known Good Configuration

    • C. 

      Recovery Console

    • D. 

      All of these options are correct

  • 7. 
    You are the technician for your company. You are in charge of maintaining all desktop computers. You need to keep your systems updated. Which of the following would you need to install to maintain these computers? (Choose all that apply.)
    • A. 

      Install the latest service pack

    • B. 

      Defragment your computer

    • C. 

      Install all hotfixes

    • D. 

      Install anti-virus updates

  • 8. 
    You have a user who is having problems with her Windows XP-based PC. You inspect the computer and find that the computer is not running an up-to-date service pack. Where would you go to get the service pack?
    • A. 

      Openoffice.org

    • B. 

      Msn.com

    • C. 

      Update.microsoft.com

    • D. 

      Your favorite search engine

  • 9. 
    Where would a user go in Windows XP to change settings regarding how updates are downloaded and installed?
    • A. 

      Control Panel\Automatic Updates

    • B. 

      Control Panel\Windows Update\Change Setting

    • C. 

      Microsoft Update site

    • D. 

      Control Panel\Updates

  • 10. 
    You are working as a desktop technician for your company. You have been asked to come up with a way to protect all users’ documents in case they are deleted. Which of the following should you do?
    • A. 

      Create system restore points on all computer

    • B. 

      Schedule backups

    • C. 

      Save all data to a removable drive

    • D. 

      Send all documents to a remote location

  • 11. 
    You are the desktop technician for your company. You have been asked to come up with a plan to minimize the downtime of users’ workstations in case of failure during working hours. What should you do to make this happen?
    • A. 

      Create a NTBACKUP schedule

    • B. 

      Perform a system state backup

    • C. 

      Create an image backup of the system

    • D. 

      Setup a system restore point

  • 12. 
    Which of the following are programs that you as a technician can use to create an image backup on a computer running Windows XP?
    • A. 

      System Restore

    • B. 

      NTBACKUP

    • C. 

      Norton Ghost

    • D. 

      Acronis True Image

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