1.
What is the minimum processor requirement for Windows Vista?
A. 
B. 
C. 
D. 
2.
What is the minimum RAM requirement for Windows Vista?
A. 
B. 
C. 
D. 
3.
A user wants to modify his network connection from the Windows Vista Networkwindow. Which of the following options will allow the user to do this?
A. 
Network and Sharing Center
B. 
C. 
D. 
4.
Which of the following files are required to boot the Windows Vista operatingsystem? (Choose all that apply.)
A. 
B. 
C. 
D. 
5.
You have just been given a new hard drive to install in a client’s computer to beinstalled with a new Windows operating system. What processes must you gothrough while you install the operating system on the drive? (Choose two.)
A. 
Install the drive utility
B. 
C. 
Nothing, the drive is ready to go
D. 
6.
You are doing some phone support for your company. A user calls up and sayshe is not able to get out to network resources. You need him to run the ipconfigutility to check for a valid IP address. How would you tell the user to pull up thecommand prompt? (Choose all that apply.)
A. 
Start > Programs > Accessories > Command Prompt icon
B. 
C. 
D. 
Start, Run and type command
7.
You need to install the Windows Vista operating system on a client’s computer.Upon arrival you notice that the system is an older model. What should you dofirst before trying to install the operating system?
A. 
B. 
Verify the hard drive is large enough
C. 
Check the Windows Vista Logo’d Products List
D. 
8.
You are installing the Windows Vista operating system. You have a SCSI harddrive installed. Where does Vista allow you to install the device drivers?
A. 
By pressing F6 when the operating system starts loading
B. 
By clicking on the Load Driver button where partitioning is done
C. 
By pressing F8 during boot
D. 
By clicking on the Load Vista Drivers Only button
9.
You have just installed the Windows XP operating system. You need to verifythe installation succeeded by viewing the setup log files. Where would you go tofind this information?
A. 
B. 
C. 
D. 
10.
You have been asked to upgrade aWindows XP operating system to the newWindows Vista OS. You first need to verify if the system can run the new operatingsystem. What is the RECOMMENDED processor speed that will runWindows Vista?
A. 
B. 
C. 
D. 
11.
You need to upgrade a computer running Windows XP to Windows Vista. Youneed to verify that the upgrade will go smoothly. What should you do to determineif this computer can run the Vista operating system?
A. 
Run the Vista upgrade advisor
B. 
Check the HCL for computer specifications
C. 
Run the check upgrade only program
D. 
Run the Vista upgrade wizard
12.
You have a computer running the Windows 2000 operating systems. You are incharge of the upgrade and notice that the file system is FAT32. You need toconvert the files system to NTFS. At what point can you do this?
A. 
Once the install process is complete
B. 
During the upgrade process
C. 
You cannot convert FAT32 to NTFS
D. 
During the text portion of the install
13.
You are in the process of doing an upgrade to Windows Vista. You start theprocess and then you cannot go any farther. Which of the following could bethe problem?
A. 
You are using a full version disk instead of the upgrade disk.
B. 
Your installation key in incorrect.
C. 
You don’t have enough free disk space for the installation.
D. 
14.
Which of the following are valid methods that can be used to install a Windowsoperating system? (Choose all that apply.)
A. 
B. 
C. 
D. 
15.
You want to create an image for an unattended installation. Which of the followingwill you need to create this type of image for a Windows XP install?(Choose all that apply.)
A. 
B. 
C. 
D. 
16.
Which of the following are the file systems supported by Windows XP andWindows Vista? (Choose all that apply.)
A. 
B. 
C. 
D. 
17.
You are the technician for your company. You are about to upgrade a computerrunning the Windows XP operating system to Windows Vista. You need to preparethe computer for the upgrade. What should you do before attempting thisupgrade? (Choose all that apply.)
A. 
Download any new device drivers
B. 
Back up all important files
C. 
Download any application updates
D. 
Back up Internet Explorer favorites
E. 
Download any new device drivers and download any application updates only
18.
Which of the following will prevent you from starting the upgrade process fromWindows XP to Windows Vista? (Choose all that apply.)
A. 
Not running the upgrade advisor
B. 
C. 
D. 
19.
You have just installed an updated driver for your video card. You reboot thesystem and, for some reason, Windows will not start. What could you do to fixthis problem?
A. 
Press F8 at boot and select the last known good configuration
B. 
Select Ctrl+Alt+Del at the BIOS screen
C. 
Create a boot disk on a floppy disk
D. 
Reboot the computer and hope it comes back up
20.
You are working on a computer running Windows Vista. Youget a boot error. What is an option you can use to recover your system to normal?
A. 
B. 
C. 
D. 
21.
You are working on a computer running the Windows XP operating system.You receive a boot error that the NTLDR is missing or corrupt. Which of thefollowing could you use to restore the file?
A. 
Copy and paste from the CD
B. 
C. 
D. 
Use the advanced boot options
22.
You have just set up a new user’s computer that is running the Windows XP operatingsystem. This user wants to make sure that the computer’s system statecan be restored in the event of a failure. What system recovery option wouldyou want to set up?
A. 
Automated System Recovery
B. 
C. 
D. 
23.
You are contacted by a customer who needs some help. He has a computer runningthe Windows 2000 operating system. He wants to be able to boot the systemif the operating systems fails. You instruct him to create an emergencyrepair disk. Where would you tell him to look?
A. 
B. 
C. 
D. 
By typing RDISK at the run line
24.
You have a user who is having problems with her PC. You inspect the computerand find that the computer is not running an up-to-date service pack. Wherewould you go to get the service pack?
A. 
B. 
C. 
D. 
Your favorite search engine
25.
Where would a user go in Windows XP to change settings regarding how updatesare downloaded and installed?
A. 
Control Panel\Automatic Updates
B. 
Control Panel\Windows Update\Change Settings
C. 
D.