Test Your Knowledge About Club Cloud! Trivia Questions Quiz

There is no limit to the number of different recipient groups that can be added to an email. Therefore, all of the groups can be included in the email.

The correct answer is "All members" because when emailing all members, you want to include every member of the group. Selecting "All members" ensures that the email will be sent to everyone in the group, without excluding anyone.

The correct answer is Gold because in the context of the membership packages dashboard, the color Gold is used to indicate a referral package. This means that when viewing the dashboard, if a package is highlighted or displayed in the color Gold, it signifies that it is a referral package. The other options, Blue and Grey, do not specifically indicate a referral package in this scenario.

To access the system, the staff needs to be added. This implies that without adding the staff, it is not possible to access the system. Therefore, the statement "The staff has to be added to be able to access the system" is true.

This statement is false because in most systems, an email address is considered as a unique identifier for each user. If two members were allowed to use the same email address, it would create confusion and make it difficult to distinguish between the two individuals. Therefore, it is not typically allowed for two members to use the same email address.

Clicking on a member of staff allows the user to view the members assigned to that particular staff member. This suggests that there is a feature or functionality in place that displays the assigned members when a staff member is selected. Therefore, the statement is true.

Classes typically have sessions within them. Sessions refer to specific periods of time during which the class is conducted. These sessions can be scheduled on a daily, weekly, or monthly basis, depending on the duration and nature of the class. During these sessions, students attend lectures, participate in discussions, and engage in various learning activities. Therefore, it is true that classes have sessions within them.

This statement is false because manual sessions can be added to a class even if it is set as a regular class. The option to add manual sessions allows for flexibility in scheduling and accommodating specific needs or preferences of the participants. Therefore, the given statement is incorrect.

The reception screen shows both members who have been in the gym and members who have been out of the gym. This means that the screen displays a list of all the members, regardless of whether they have been inside or outside the gym.

The statement suggests that it is possible to manually record entry to the gym. This implies that there is a system or process in place where individuals can record their entry without relying on automated methods such as swiping a card or using a biometric scanner. Therefore, the answer "True" indicates that manual recording of entry to the gym is possible.

The statement is true because when a member enters the gym, the staff or system will have access to the member's payment information. If there are any payment flags, such as overdue payments or declined transactions, it means that there are issues with the member's payment. This information allows the gym to take appropriate actions, such as contacting the member or suspending their membership until the payment issue is resolved.

To add a shift, you need to click on the chosen date. This implies that there is a specific action required in order to add a shift, and that action is clicking on the chosen date. Therefore, the statement "True" is correct.

Members can use the member login to book classes and view exercise plans. The option to cancel their membership is not mentioned in the given options.

When members are logged in, they have the ability to view and change their pins. This suggests that there is a feature or functionality within the system that allows members to access and modify their pins. Therefore, the statement is true.

Members have the ability to modify their email address and address information by accessing the settings page. This suggests that the statement is true.

Members are able to reset their password if they do not know it. This implies that there is a mechanism or feature in place that allows members to change their password in case they forget it or cannot access their account. This is a common practice in many online platforms and websites to provide users with the ability to regain access to their accounts in such situations.

Members of staff cannot set a new password for someone if they wish. The ability to set a new password is typically reserved for the individual themselves or for an authorized administrator who has the necessary permissions. Therefore, the statement is false.

When a member forgets their password, the correct action is to direct them to click on the 'forgotten password link' at the login page. This is the most efficient and secure method for the member to reset their password, as it ensures that only the rightful owner of the account can regain access. Emailing [email protected] or setting them up as a new user are not appropriate solutions, as they either involve sharing sensitive information over email or creating unnecessary duplicate accounts.

There are four access levels to Your Club.

The explanation for the given correct answer is that the Member database dashboard provides information about the "Drop Out Risk" of a member. This means that the dashboard displays data or indicators that can help identify the likelihood of a member leaving or discontinuing their membership. Therefore, it is true that you can see the "Drop Out Risk" of a member from the Member database dashboard.

When viewing a member, it is possible to edit their access level and disable their pin. This means that their level of access can be adjusted and their pin will no longer grant them entry or access to certain areas or functions. Therefore, the statement "When viewing the member you can edit the members access level and stop their pin from working" is true.

Classes can auto repeat sessions means that classes have the ability to automatically schedule and repeat sessions without requiring manual intervention. This implies that once a session is completed, the class will automatically schedule and repeat the same session again, saving time and effort for the instructor or organizer. Therefore, the correct answer is True.

The correct answer is "All sessions" because staff members have the ability to view all sessions, including both past and upcoming sessions. This means that they have access to a comprehensive overview of all the sessions that have been scheduled or have already taken place.

The statement states that you cannot manually book on a member, implying that it is not possible to book on a member without using the member login area. However, the correct answer is False, suggesting that it is possible to manually book on a member, contradicting the initial statement.

When viewing a member, you can see their door pin. This is a unique code that allows them access to a specific area or facility. It is used for security purposes and ensures that only authorized individuals can enter.

Flags may be added to a member for two reasons: issues with payment and positive PARQ answers. Adding flags for issues with payment allows the gym or fitness center to track and monitor members who have outstanding payments or payment-related problems. On the other hand, positive PARQ answers indicate that the member has provided satisfactory responses to the Physical Activity Readiness Questionnaire, which assesses their health and fitness levels. This information is important for trainers and staff to ensure the member's safety during personal training sessions.

The correct answer is "Both of the above" because member notes can be created automatically by the system, such as when a member joins or completes a certain action. Additionally, staff members can manually add notes to a member's profile for various reasons, such as recording important information or documenting interactions. Therefore, both automated and manual methods can be used to create member notes.

When setting up a special offer code, it is necessary to first set up a package for the code to be assigned to. Additionally, it is possible to set an end date on a code, after which the code will stop working.

The correct answer is "All of the above". When adding a package, you have the option to set the package to take payment immediately, delay payment to a set date, or delay the payment by a set number of days. This means that you can choose any of these options based on your specific requirements when adding a package.

The given statement is false. According to the statement, the members will automatically display from most recently signed up to last signed up, which implies that the newest members will be shown first. However, the correct answer is false, suggesting that the members will not be displayed in this order. Therefore, the order in which the members will be displayed is not based on their signup dates.

The correct answer is "The staff you have chosen to view." This means that when you are looking at the staff rota, you will only see the schedule for the specific staff member that you have selected or chosen to view.

The statement is false because it implies that only email addresses on the gym's website domain name can be used on Your Club, which is not true. Email addresses from any domain can be used on Your Club, not just those from the gym's website domain.

This statement suggests that it is possible to verify whether a staff member has arrived at work or not. However, the correct answer is False, indicating that it is not possible to check if a staff member has been into work from this particular location or context. The statement does not provide any means or information about how to track or monitor staff attendance. Therefore, the answer is False.

The member can view health stats, gym usage, inductions booked, classes booked, and goals in the calendar. The calendar provides a comprehensive overview of the member's fitness journey, allowing them to track their progress, schedule workouts and classes, and set goals for themselves. Additionally, the calendar may also display the end date of the membership, providing the member with important information regarding the duration of their membership.

Setting a package to 'referral' does not mean that only people with a special offer code can see it. The statement is incorrect because setting a package to 'referral' typically means that it can only be accessed or obtained through a referral from someone who already has access to it. It does not necessarily require a special offer code for visibility.

Members will receive an exercise plan, educational document, and chat message each week. This suggests that the members are part of a program or community that focuses on health and wellness. The exercise plan indicates that there is a fitness component involved, while the educational document suggests that members will receive information or resources related to their health and well-being. The chat message implies that there is a communication platform where members can interact and receive updates or support.