Aurora TSA Quiz Questions! Trivia

17 Questions | Total Attempts: 122

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Software Quizzes & Trivia

Do you think you have what it takes to tackle this Aurora TSA quiz questions? The people who are expected to tackle the quiz below are those who have a good understanding of this software not only how it works but also how some of the common issues one faces while using it are solved. Do take it and see what new information you might learn in the process. Good luck!.


Questions and Answers
  • 1. 
    Which TSA utility is used to repair recent responses?
    • A. 

      #1 on the left, Database verification scripts

    • B. 

      #17 on the left, repair access databases

    • C. 

      #14 on the right, Legacy EDI viewer

    • D. 

      #23 on the right, Convert TOTAL 2000 for DOS reports

  • 2. 
    A support request can be used to gather the following items:
    • A. 

      Customer information, reports, databases, program logs, and settings

    • B. 

      Event Logs, Windows system information, program logs and settings

    • C. 

      Windows user information, event and system logs, program files

    • D. 

      Customer email usage, report log, system settings, database info

  • 3. 
    Which option in TSA replaces WinTOTAL's system files?
    • A. 

      #4 on the right, System File Utility

    • B. 

      #8 on the left, Rebuild Forms Table

    • C. 

      #3 on the right, Replace System Files

    • D. 

      #4 on the left, Replace System Files

  • 4. 
    To send us vital system information or to ask for assistance the customer would go to:
    • A. 

      Analyze System

    • B. 

      Edit System Files

    • C. 

      Support Request

    • D. 

      #8 on the right, Send System Info

  • 5. 
    What is used when forms are not displaying correctly?
    • A. 

      #8 on the left, Rebuild Forms Table

    • B. 

      #3 on the right, Replace WinTOTAL System Files

    • C. 

      #12 on the right, Clear Temp Dir

    • D. 

      #2 on the right, Replace WinTOTAL Fonts

  • 6. 
    On the left Vista SQL server manager allows you to:
    • A. 

      Get the IP and Port number for the server

    • B. 

      Start and stop the SQL service

    • C. 

      Login to the SQL database

    • D. 

      Install SQL 2005

  • 7. 
    The Tech Support Assistant can edit local system files.
    • A. 

      True

    • B. 

      False

  • 8. 
    The Aurora Tech Support Assistant does not require admin rights.
    • A. 

      True

    • B. 

      False

  • 9. 
    There is no option in the Support Request to attach files or reports.
    • A. 

      True

    • B. 

      False

  • 10. 
    Tech Support Assistant can be accesed from a run box using which command:
    • A. 

      %wt%

    • B. 

      %wt5%

    • C. 

      %wt%/wintotal.exe

    • D. 

      TSA

  • 11. 
    Reinstalling updates is done from:
    • A. 

      #18 on the left, Reinstall Product Updates

    • B. 

      Analyze Updates

    • C. 

      Analyze System

    • D. 

      Edit System Files

  • 12. 
    The tech support assistant:
    • A. 

      Has an option to download tech files

    • B. 

      Can reinstall or re-download updates

    • C. 

      Can test drive speeds

    • D. 

      Edit system files

  • 13. 
    The Database Verification Scripts option in the TSA:
    • A. 

      Can be run with WinTOTAL open

    • B. 

      Runs scripts from the %wt%\database\scripts folder

    • C. 

      Logs to %wt%\verifydb.log

    • D. 

      Should only be run on the server

    • E. 

      Can fix machine or user specific issues

  • 14. 
    The Tech Support Assistant Replace WinTOTAL System files: 
    • A. 

      Files marked as not required do not need to be replaced

    • B. 

      Only files in Red need to be replaced

    • C. 

      Files listed in Black or Blue are typically correct

    • D. 

      Is machine specific

    • E. 

      Loads based on the setup.lst in the system/system32 folder

  • 15. 
    The Advanced report recovery: 
    • A. 

      Can only search the local machine and the %wt%\files folder

    • B. 

      Looks for zap, bz1, bzu, and ztf only

    • C. 

      Cannot recover temp files

    • D. 

      Searches the Windows 7 previous file versions

    • E. 

      Is color coded

  • 16. 
    Download a tech file:
    • A. 

      Can be used to download Updates manually

    • B. 

      Can be used to download our other programs

    • C. 

      Only downloads from www.alamode.com/tech/files

    • D. 

      Can download multiple files at once

    • E. 

      Only works with Internet Explorer

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