.
True
False
Current; best practices
Calm; best practices
Healthy; regulation
Current; their own
All phone calls
Police report narration
The claimant's narrative report (L74R)
Reports found on ISO
Ask for receipt(s)
Ask for photos
Ask for the age of the car seat and brand if the car seat is not new
All of the above
Deny the entire claim including damages to the vehicle
Pay the diminished value based on the customer's method that was used
Generate a denial for the diminished value claim based on NY case law.
True
False
Determine # of days owed
Obtain proof of income lost
Consider these claims as a non-priority claim as the claimant has already been paid for damages
Verify the Final Theory of Liability has been established.
True
False
Offer $100 and no receipt or depreciation is needed
Offer what the customer originally paid for the car seat with no photos
Deduct 10% per year depreciation
L74P
L64B
L64A
L74A
Limited to $75 per day
Not covered when the vehicle is moved from one shop to the other
Reimbursable to the original shop if they are not doing the repairs
Reimbursed to the shop that is doing the repairs
True
False
Quiz Review Timeline (Updated): Mar 18, 2022 +
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