Water Treatment Plant Operation Volume 2 Chapter 23

59 Questions | Total Attempts: 222

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Water Treatment Plant Operation Volume 2 Chapter 23 - Quiz

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Questions and Answers
  • 1. 
    Utility should have A written organizational plan and written policies 
    • A. 

      True

    • B. 

      False

  • 2. 
     Every utility should have a safety training session for all new employees 
    • A. 

      True

    • B. 

      False

  • 3. 
     Certified operators should have the knowledge and skills not only to prevent unnecessary a deterioration and failure of the facilities, but also to improve operations and maintenance techniques 
    • A. 

      True

    • B. 

      False

  • 4. 
     After reviewing an employee’s performance for the past year, set performance goals for the next
    • A. 

      True

    • B. 

      False

  • 5. 
     Good communication is an essential part of a good management skill
    • A. 

      True

    • B. 

      False

  • 6. 
     Large amounts of data, including  unimportant data, should be included in a report 
    • A. 

      True

    • B. 

      False

  • 7. 
     Direct contact with people in your community is an effective tool in promoting your utility 
    • A. 

      True

    • B. 

      False

  • 8. 
    A person who answers the phone and a courteous, pleasant and helpful manner goes along way toward establishing a friendly, cooperative atmosphere
    • A. 

      True

    • B. 

      False

  • 9. 
     Preventative maintenance as proactive and it is defined  as a program, systematic approach to maintenance activities 
    • A. 

      True

    • B. 

      False

  • 10. 
     SCA DA does not provide enough information for operators to solve minor problems before they become major incidents
    • A. 

      True

    • B. 

      False

  • 11. 
     Adequate chlorination is effective against most biological agents 
    • A. 

      True

    • B. 

      False

  • 12. 
     Safety is good business for both operator and the agency
    • A. 

      True

    • B. 

      False

  • 13. 
     The success for any safety program will depend upon how the supervisor of the utility view their responsibilities
    • A. 

      True

    • B. 

      False

  • 14. 
     Operators are not responsible for an effective safety program
    • A. 

      True

    • B. 

      False

  • 15. 
    A good plant maintenance efforts depends heavily on good recordkeeping
    • A. 

      True

    • B. 

      False

  • 16. 
     By always logging in supplies immediately upon receipt, you are in a position to reject effective or damaged shipments and control shortages or errors in billing 
    • A. 

      True

    • B. 

      False

  • 17. 
     An effect of water and energy conservation program is costly In the wrong room
    • A. 

      True

    • B. 

      False

  • 18. 
     What is the purpose of utility organizational plan
    • A. 

      To assist with the distribution of resources

    • B. 

      To help plan to meet future demands

    • C. 

      To reveal career paths for advancement

    • D. 

      To show who reports to whom and to identify lines of authority

  • 19. 
     What does authority mean
    • A. 

      The acting which power is given to another person in the organization to accomplish a specific job

    • B. 

      The answering to those above in the chain of command to explain how and why you have used you resources

    • C. 

      The power and resources to do a specific job or to get the job done

    • D. 

      The responsibility for results

  • 20. 
     What does delegation mean
    • A. 

      The act in which power is given to another person in the organization to accomplish a specific job

    • B. 

      The answering to those above in the chain of command to explain how and why you have used you resources

    • C. 

      The power and resources to do a specific job or to get the job done True

    • D. 

      The responsibility for results

  • 21. 
     What are the key concepts and personnel management today
    • A. 

      What are the key concepts and personnel management today

    • B. 

      Job related and documentation

    • C. 

      Salary and benefits

    • D. 

      Workplace environment and safety

  • 22. 
     What is needed to effectively organize and direct the operations of a treatment facility
    • A. 

      Both of ministration and public support

    • B. 

      Both education and certification

    • C. 

      Both funding and operators

    • D. 

      Both oral and communication skills

  • 23. 
     What is the first step in organizing and effective public relation campaign
    • A. 

      To contact the media

    • B. 

      To establish objectives

    • C. 

      To form a team

    • D. 

      To prepare a budget

  • 24. 
     What is the operating ratio
    • A. 

      A measure of the ability of the utility to pay the principal and interest on loans and bonds

    • B. 

      A measure of the benefits exceeding the costs

    • C. 

      A measure of the interest and bonding companies

    • D. 

      A measure of the total revenue divided by the total operating cost

  • 25. 
     Why is obtaining input from others invaluable when preparing a budget
    • A. 

      To gain support for the budget

    • B. 

      To include all possible expenditures

    • C. 

      To prevent excessively high budgets

    • D. 

      To provide the impression of fiscal conservatism

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