Apple Cto Requests- Knowledge Check

10 Questions | By Sherrie_024 | Last updated: May 23, 2019 | Total Attempts: 102

Questions

Settings

Questions and Answers

1.

SKU should be use to search for the Configuration ID via SAP for all Apple CTO requests.
- A.
  
  True
- B.
  
  False
2.

Item Category for orders shipping to the End User.
- A.
  
  ZTAB
- B.
  
  ZTAS
3.

Item Category for orders shipping to Reseller Address:
- A.
  
  ZTAS
- B.
  
  ZTAB
4.

Should you change the item category when default to ZTAN?
- A.
  
  Yes
- B.
  
  No
5.

Do we need approval from the Apple Team for VPP and DEP orders before we send confirmation to our customers?
- A.
  
  Yes
- B.
  
  No
6.

Steps to get the Configuration I.D.
- A.
  
  Techlink > Vendors Tab> SAP > Apple Internal Resources> Excel File for Config Id's> Search via SKU/MATERIAL
- B.
  
  Intranet> Vendors Tab> Apple> Apple Internal Resources> Excel File for Config Id's> Search via SKU/MATERIAL
- C.
  
  Intranet> Vendors Tab> Apple> ZVII> Excel File for Config Id's> Search via SKU/MATERIAL
- D.
  
  SAP > Vendors Tab> Apple> VPP > Excel File for Config Id's> Search via SKU/MATERIAL
7.

Quantity for VPP Orders
- A.
  
  5
- B.
  
  2
- C.
  
  4
- D.
  
  1
8.

Material number for DEP Orders.
- A.
  
  2901853
- B.
  
  0826756
- C.
  
  A567190
- D.
  
  S5h6e8ri
9.

What should be done if you receive a CTO Request with no SKU/VPN provided, please refer to the image below.
- A.
  
  Contact the Product Manager
- B.
  
  Call the Apple Team
- C.
  
  Email the APPLE Team
10.

Choose the correct email address for our Apple Team
- A.
  
  [email protected]
- B.
  
  [email protected]
- C.
  
  [email protected]
- D.
  
  [email protected]

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