Apple Cto Requests- Knowledge Check
10 Questions
| Attempts: 160
Questions and Answers
- 1.SKU should be use to search for the Configuration ID via SAP for all Apple CTO requests.
- A.
True
- B.
False
- 2.Item Category for orders shipping to the End User.
- A.
ZTAB
- B.
ZTAS
- 3.Item Category for orders shipping to Reseller Address:
- A.
ZTAS
- B.
ZTAB
- 4.Should you change the item category when default to ZTAN?
- A.
Yes
- B.
No
- 5.Do we need approval from the Apple Team for VPP and DEP orders before we send confirmation to our customers?
- A.
Yes
- B.
No
- 6.Steps to get the Configuration I.D.
- A.
Techlink > Vendors Tab> SAP > Apple Internal Resources> Excel File for Config Id's> Search via SKU/MATERIAL
- B.
Intranet> Vendors Tab> Apple> Apple Internal Resources> Excel File for Config Id's> Search via SKU/MATERIAL
- C.
Intranet> Vendors Tab> Apple> ZVII> Excel File for Config Id's> Search via SKU/MATERIAL
- D.
SAP > Vendors Tab> Apple> VPP > Excel File for Config Id's> Search via SKU/MATERIAL
- 7.Quantity for VPP Orders
- A.
5
- B.
2
- C.
4
- D.
1
- 8.Material number for DEP Orders.
- A.
2901853
- B.
0826756
- C.
A567190
- D.
S5h6e8ri
- 9.
What should be done if you receive a CTO Request with no SKU/VPN provided, please refer to the image below.- A.
Contact the Product Manager
- B.
Call the Apple Team
- C.
Email the APPLE Team
- 10.Choose the correct email address for our Apple Team
- A.
- B.
- C.
- D.
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