Apple Cto Requests- Knowledge Check

10 Questions | Total Attempts: 102

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Apple Cto Requests- Knowledge Check


Questions and Answers
  • 1. 
    SKU should be use to search for the Configuration ID via SAP for all Apple CTO requests.
    • A. 

      True

    • B. 

      False

  • 2. 
    Item Category for orders shipping to the End User.
    • A. 

      ZTAB

    • B. 

      ZTAS

  • 3. 
    Item Category for orders shipping to Reseller Address:
    • A. 

      ZTAS

    • B. 

      ZTAB

  • 4. 
    Should you change the item category when default to ZTAN?
    • A. 

      Yes

    • B. 

      No

  • 5. 
    Do we need approval  from the Apple Team for VPP and DEP orders before we send confirmation to our customers? 
    • A. 

      Yes

    • B. 

      No

  • 6. 
    Steps to get the Configuration I.D.
    • A. 

      Techlink > Vendors Tab> SAP > Apple Internal Resources> Excel File for Config Id's> Search via SKU/MATERIAL

    • B. 

      Intranet> Vendors Tab> Apple> Apple Internal Resources> Excel File for Config Id's> Search via SKU/MATERIAL

    • C. 

      Intranet> Vendors Tab> Apple> ZVII> Excel File for Config Id's> Search via SKU/MATERIAL

    • D. 

      SAP > Vendors Tab> Apple> VPP > Excel File for Config Id's> Search via SKU/MATERIAL

  • 7. 
    Quantity for VPP Orders
    • A. 

      5

    • B. 

      2

    • C. 

      4

    • D. 

      1

  • 8. 
    Material number for DEP Orders.
    • A. 

      2901853

    • B. 

      0826756

    • C. 

      A567190

    • D. 

      S5h6e8ri

  • 9. 
    What should be done if you receive a CTO Request with no SKU/VPN provided, please refer to the image below.
    • A. 

      Contact the Product Manager

    • B. 

      Call the Apple Team

    • C. 

      Email the APPLE Team

  • 10. 
    Choose the correct email address for our Apple Team
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