Tr - Expert Assistant

8 Questions | Total Attempts: 51

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Training Quizzes & Trivia

Training Dept quiz.


Questions and Answers
  • 1. 
    It is possible to proxy using Expert Assistant.
    • A. 

      True

    • B. 

      False

  • 2. 
    The ____________ portion of Expert Assistant is for accessing workflow tasks and processes.
    • A. 

      Search Topics

    • B. 

      Inbox

    • C. 

      Expert Suite

    • D. 

      Settings

  • 3. 
    If there is a Client, Matter or Employee which you need to access often, it is best to use the ___________ feature.
  • 4. 
    Tasks can be filtered by:
    • A. 

      Important

    • B. 

      Manage by Task

    • C. 

      Manage by User

    • D. 

      All of the Above

  • 5. 
    Which of the following is not an option for Processes:
    • A. 

      Reassigned Processes

    • B. 

      Completed Processes

    • C. 

      Cancelled Processes

    • D. 

      Faulted Processes

  • 6. 
    The _________________ feature displays the progress of a workflow process.
  • 7. 
    Notes are attached to the workflow processes as a conversation for that workflow.
    • A. 

      True

    • B. 

      False

  • 8. 
    You would set up starting Expert Assistant automatically and in the system tray through:
    • A. 

      Settings

    • B. 

      Help

    • C. 

      Expert Suite

    • D. 

      Processes

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