Tr - Expert Assistant

8 Questions | Attempts: 51
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  • 1/8 Questions

    It is possible to proxy using Expert Assistant.

    • True
    • False
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Training Dept quiz.

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  • 2. 

    Notes are attached to the workflow processes as a conversation for that workflow.

    • True

    • False

    Correct Answer
    A. True
  • 3. 

    You would set up starting Expert Assistant automatically and in the system tray through:

    • Settings

    • Help

    • Expert Suite

    • Processes

    Correct Answer
    A. Settings
  • 4. 

    Tasks can be filtered by:

    • Important

    • Manage by Task

    • Manage by User

    • All of the Above

    Correct Answer
    A. All of the Above
  • 5. 

    The _________________ feature displays the progress of a workflow process.

    Correct Answer
    Status
  • 6. 

    The ____________ portion of Expert Assistant is for accessing workflow tasks and processes.

    • Search Topics

    • Inbox

    • Expert Suite

    • Settings

    Correct Answer
    A. Inbox
  • 7. 

    Which of the following is not an option for Processes:

    • Reassigned Processes

    • Completed Processes

    • Cancelled Processes

    • Faulted Processes

    Correct Answer
    A. Reassigned Processes
  • 8. 

    If there is a Client, Matter or Employee which you need to access often, it is best to use the ___________ feature.

    Correct Answer
    Pin

Quiz Review Timeline (Updated): Mar 16, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 16, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 11, 2012
    Quiz Created by
    Catherine Halcomb
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