Tr - Expert Assistant
8 Questions
| Total Attempts: 51
Training Dept quiz.
Questions and Answers
- 1.It is possible to proxy using Expert Assistant.
- A.
True
- B.
False
- 2.The ____________ portion of Expert Assistant is for accessing workflow tasks and processes.
- A.
Search Topics
- B.
Inbox
- C.
Expert Suite
- D.
Settings
- 3.If there is a Client, Matter or Employee which you need to access often, it is best to use the ___________ feature.
- 4.Tasks can be filtered by:
- A.
Important
- B.
Manage by Task
- C.
Manage by User
- D.
All of the Above
- 5.Which of the following is not an option for Processes:
- A.
Reassigned Processes
- B.
Completed Processes
- C.
Cancelled Processes
- D.
Faulted Processes
- 6.The _________________ feature displays the progress of a workflow process.
- 7.Notes are attached to the workflow processes as a conversation for that workflow.
- A.
True
- B.
False
- 8.You would set up starting Expert Assistant automatically and in the system tray through:
- A.
Settings
- B.
Help
- C.
Expert Suite
- D.
Processes
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