Cloud Banking Trivia Questions Test! Quiz

1. When using TXT Banking, what do you type in as the recipient for the message?

8557862228

6016497181

Csfcu

[email protected]

In TXT Banking, the recipient for the message is the email address [email protected]. This means that when using TXT Banking, you would type this email address as the recipient for your message.

Explanation

In TXT Banking, the recipient for the message is the email address [email protected]. This means that when using TXT Banking, you would type this email address as the recipient for your message.

2. What is fee for the Holiday Club Withdrawals?

$5

$25

$10

$20

The fee for Holiday Club Withdrawals is $25.

Explanation

The fee for Holiday Club Withdrawals is $25.

3. Once a member opens an account with CSFCU, how do they enroll for Cloud Banking?

The member will receive an e-mail with user ID / password information to log in

The member self enrolls using their member # and last 4 of SSN on our website

The member self enrolls using their member # and 4 digit PIN number on our website

The member will use the verification codes sent to their phone for their login information

After opening an account with CSFCU, the member will receive an e-mail containing their user ID and password information. They can then use this information to log in to the Cloud Banking system.

Explanation

After opening an account with CSFCU, the member will receive an e-mail containing their user ID and password information. They can then use this information to log in to the Cloud Banking system.

4. In a calendar month, a member has done 3 transfers from their savings to their checking account via Cloud Banking, another 2 transfers from their savings to their checking account via the CSFCU Member Service Call Center, another 2 transfers from their savings to their checking account via ATM, and no transfers from their savings to their checking account from the teller line. Is this person within Reg D compliance?

Yes

No

There is not enough information to determine

Based on the given information, the person has made a total of 7 transfers from their savings to their checking account. Regulation D (Reg D) limits the number of transfers or withdrawals from a savings account to a maximum of 6 per month. Since the person has made 7 transfers, they are not within Reg D compliance.

Explanation

Based on the given information, the person has made a total of 7 transfers from their savings to their checking account. Regulation D (Reg D) limits the number of transfers or withdrawals from a savings account to a maximum of 6 per month. Since the person has made 7 transfers, they are not within Reg D compliance.

5. What is wrong with the iPad? (see picture below)

The wrong website is showing

There is no internet connection

There is nothing wrong with the picture

What's an iPad?

The correct answer is that there is no internet connection. This can be inferred from the given options, where the other options do not indicate any issue with the iPad itself. Additionally, the statement "There is no internet connection" directly addresses the problem mentioned in the question.

Explanation

The correct answer is that there is no internet connection. This can be inferred from the given options, where the other options do not indicate any issue with the iPad itself. Additionally, the statement "There is no internet connection" directly addresses the problem mentioned in the question.

6. To check the status of a debit card in CAMS, what is the first thing you should do after clicking on the debit card number?

Click 'Retrieve Card Details'

Look at the CAMS-ii Status

Change the PIN number of the card

Print a new card

After clicking on the debit card number in CAMS, the first thing you should do is click on 'Retrieve Card Details'. This action will allow you to access the information associated with the debit card, such as the current status, balance, transaction history, and any other relevant details. It is important to retrieve the card details before proceeding with any other actions or changes to ensure that you have the most up-to-date and accurate information about the debit card.

Explanation

After clicking on the debit card number in CAMS, the first thing you should do is click on 'Retrieve Card Details'. This action will allow you to access the information associated with the debit card, such as the current status, balance, transaction history, and any other relevant details. It is important to retrieve the card details before proceeding with any other actions or changes to ensure that you have the most up-to-date and accurate information about the debit card.

7. When is it allowed to waive the Holiday Club withdrawal fee?

Never

If the customer has a passionate story about why they should not pay the fee

If your direct supervisor is at lunch and they are raising their voice

The correct answer is if it is the first time they have performed a withdrawal since conversion and the member is seeking to close the account. This means that if a member wants to close their account and it is their first time making a withdrawal since the account was converted, they will not be charged a withdrawal fee.

Explanation

The correct answer is if it is the first time they have performed a withdrawal since conversion and the member is seeking to close the account. This means that if a member wants to close their account and it is their first time making a withdrawal since the account was converted, they will not be charged a withdrawal fee.

8. Are previous Rewards Checking account holders automatically enrolled into Advantage Checking?

Yes

No, but they can accept the terms and enroll when they register for Cloud Banking

No

Only if the enrollment date of Rewards Checking preceeded March 7th.

The correct answer is No. This means that previous Rewards Checking account holders are not automatically enrolled into Advantage Checking. They have the option to accept the terms and enroll when they register for Cloud Banking, but it is not an automatic process.

Explanation

The correct answer is No. This means that previous Rewards Checking account holders are not automatically enrolled into Advantage Checking. They have the option to accept the terms and enroll when they register for Cloud Banking, but it is not an automatic process.

9. How do you key the transaction for Holiday Club withdrawals?

Keyed as a transfer out

Keyed as a quick withdrawal

Call upper management

Keyed as a withdrawal

The correct answer is "keyed as a withdrawal". This means that when processing a transaction for Holiday Club withdrawals, it should be recorded as a withdrawal rather than a transfer out or a quick withdrawal. Calling upper management is not necessary for this task.

Explanation

The correct answer is "keyed as a withdrawal". This means that when processing a transaction for Holiday Club withdrawals, it should be recorded as a withdrawal rather than a transfer out or a quick withdrawal. Calling upper management is not necessary for this task.

10. What is the fee for stop payments through Sunny By Phone?

$35

$10

$25

$20

Sunny By Phone doesn't let you stop payments

The correct answer is that Sunny By Phone doesn't let you stop payments. This means that if you want to stop a payment through Sunny By Phone, you will not be able to do so. This could be due to their specific policies or limitations on their platform.

Explanation

The correct answer is that Sunny By Phone doesn't let you stop payments. This means that if you want to stop a payment through Sunny By Phone, you will not be able to do so. This could be due to their specific policies or limitations on their platform.

11. Choose the order in which you will navigate through CAMS in order to process a credit card payment.

Miscellaneous Income

Special Transactions

Credit Card Payment (creates G/L credits)

Transactions

Submit