Cloud Banking Trivia Questions Test! Quiz

11 Questions | Total Attempts: 60

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Cloud Banking Trivia Questions Test! Quiz

Cloud banking is one of the emerging issues when it comes to the banking sector, and it is just a matter of time before all the banks adapt to this change in technology. Take up the quiz below and get to see the processes involved in cloud banking as an employee and how well you understand it. All the best!


Questions and Answers
  • 1. 
    Are previous Rewards Checking account holders automatically enrolled into Advantage Checking?
    • A. 

      Yes

    • B. 

      No, but they can accept the terms and enroll when they register for Cloud Banking

    • C. 

      No

    • D. 

      Only if the enrollment date of Rewards Checking preceeded March 7th.

  • 2. 
    What is the fee for stop payments through Sunny By Phone?
    • A. 

      $35

    • B. 

      $10

    • C. 

      $25

    • D. 

      $20

    • E. 

      Sunny By Phone doesn't let you stop payments

  • 3. 
    What is wrong with the iPad? (see picture below)
    • A. 

      The wrong website is showing

    • B. 

      There is no internet connection

    • C. 

      There is nothing wrong with the picture

    • D. 

      What's an iPad?

  • 4. 
    To check the status of a debit card in CAMS, what is the first thing you should do after clicking on the debit card number?
    • A. 

      Click 'Retrieve Card Details'

    • B. 

      Look at the CAMS-ii Status

    • C. 

      Change the PIN number of the card

    • D. 

      Print a new card

  • 5. 
    When using TXT Banking, what do you type in as the recipient for the message?
  • 6. 
    What is fee for the Holiday Club Withdrawals?
    • A. 

      $5

    • B. 

      $25

    • C. 

      $10

    • D. 

      $20

  • 7. 
    When is it allowed to waive the Holiday Club withdrawal fee?
    • A. 

      Never

    • B. 

      If the customer has a passionate story about why they should not pay the fee

    • C. 

      If it is the first time they have performed a withdrawal since conversion and the member is seeking to close the account.

    • D. 

      If your direct supervisor is at lunch and they are raising their voice

  • 8. 
    How do you key the transaction for Holiday Club withdrawals?
    • A. 

      Keyed as a transfer out

    • B. 

      Keyed as a quick withdrawal

    • C. 

      Call upper management

    • D. 

      Keyed as a withdrawal

  • 9. 
    Once a member opens an account with CSFCU, how do they enroll for Cloud Banking?
    • A. 

      The member will receive an e-mail with user ID / password information to log in

    • B. 

      The member self enrolls using their member # and last 4 of SSN on our website

    • C. 

      The member self enrolls using their member # and 4 digit PIN number on our website

    • D. 

      The member will use the verification codes sent to their phone for their login information

  • 10. 
    In a calendar month, a member has done 3 transfers from their savings to their checking account via Cloud Banking, another 2 transfers from their savings to their checking account via the CSFCU Member Service Call Center, another 2 transfers from their savings to their checking account via ATM, and no transfers from their savings to their checking account from the teller line. Is this person within Reg D compliance?
    • A. 

      Yes

    • B. 

      No

    • C. 

      There is not enough information to determine