Test Questions For Mac OS X 10.6.X Support Essentials Exam

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  • 1/10 Questions

    Which TWO Mac OS X v10.6 applications are most helpful when troubleshooting Ethernet connectivity? (Select 2 answers. Partial credit available) 

    • Port Monitor
    • Network Utility
    • Internet Connect
    • Process Manager
    • Network Diagnostics
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About This Quiz

Test questions for Mac OS x 10.6. X support essentials exam. Below is a selection of ten questions similar in style and content to those presented in the Mac OS X Support Essentials 10.6 Exam. Please note that UNIX commands and processes are shown in mono-space font, and you are free to take the quiz as many times as you want in your revision.

Test Questions For Mac OS X 10.6.X Support Essentials Exam - Quiz

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  • 2. 

    An application you try to open quits immediately, although it was opening properly yesterday. Which troubleshooting step will help determine if corrupt preferences are causing the application to quit while being as non-intrusive as possible? 

    • Remove, then reinstall the application.

    • Log in as another user and open the application.

    • Open Property List Editor and choose Consistency Check from the Tools menu.

    • Restart the computer from the Mac OS X v10.6 Install DVD, then open Disk Utility and click Verify Permissions.

    Correct Answer
    A. Log in as another user and open the application.
    Explanation
    Logging in as another user and opening the application will help determine if corrupt preferences are causing the application to quit. By logging in as another user, the application will be opened with fresh preferences specific to that user, eliminating the possibility of corrupt preferences causing the issue. This troubleshooting step is non-intrusive as it does not require removing or reinstalling the application, or performing system-level checks.

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  • 3. 

    You are logged in as an administrator on a Mac OS X v10.6 computer. You try to drop an application into the computer’s Applications folder, but an alert message tells you that you do not have permission to modify the folder. Which stem is most likely to resolve the issue? 

    • Repair the volume’s permissions using Disk Utility.

    • Change the owner of the Applications folder to root.

    • Add the admin user to the wheel group on the computer.

    • Log in with the master password and disable Parental Controls for the admin user.

    Correct Answer
    A. Repair the volume’s permissions using Disk Utility.
    Explanation
    Repairing the volume's permissions using Disk Utility is the most likely solution to resolve the issue. This is because the alert message indicates that the user does not have permission to modify the Applications folder, which suggests that there may be a problem with the permissions on the volume. By repairing the volume's permissions using Disk Utility, it can fix any permission issues and allow the user to modify the folder.

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  • 4. 

    How do you use a file service’s TCP port number to troubleshoot issues with the service? 

    • Verify that the service’s TCP port number is available on the client computer.

    • Run traceroute to trace all traffic coming from the service’s TCP port number.

    • Verify that the port with the service’s TCP port number, is available and in use.

    • Verify that clients’ Sharing preferences are configured with the correct TCP port number.

    Correct Answer
    A. Verify that the port with the service’s TCP port number, is available and in use.
    Explanation
    To troubleshoot issues with a file service, it is important to verify that the port with the service's TCP port number is available and in use. This ensures that the client computer can establish a connection with the service using the correct port. If the port is not available or not in use, it could indicate a problem with the service or the network configuration. By verifying the availability and usage of the port, it helps identify any potential issues that may be causing problems with the file service.

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  • 5. 

    What security risk arises while using fast user switching on a Mac OS X computer? 

    • Managed preferences are disabled for all concurrently logged-in users.

    • The boot drive is available without restrictions to all concurrently logged-in users.

    • FileVault-protected home folders are available without restrictions to all concurrently logged-in users.

    • External volumes that are connected directly to the Mac are available without restrictions to all concurrently logged-in users.

    Correct Answer
    A. External volumes that are connected directly to the Mac are available without restrictions to all concurrently logged-in users.
    Explanation
    When using fast user switching on a Mac OS X computer, the security risk that arises is that external volumes connected directly to the Mac are available without any restrictions to all concurrently logged-in users. This means that any user who is logged in can access and modify the contents of these external volumes, potentially compromising the security and privacy of the data stored on them.

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  • 6. 

    What does a Postscript Printer Description (PPD) file do? 

    • Describes the PostScript printer connection protocol.

    • Describes the PostScript output for specific applications.

    • Describes the Mac OS X v10.6 implementation of PostScript to the printer.

    • Describes printer features that can be used by the Mac OS X v10.6 print system.

    Correct Answer
    A. Describes printer features that can be used by the Mac OS X v10.6 print system.
    Explanation
    A Postscript Printer Description (PPD) file is used to describe the features of a printer that can be utilized by the Mac OS X v10.6 print system. This file provides information about the printer's capabilities, such as supported paper sizes, print resolutions, color options, and other features that can be accessed by the operating system. The PPD file acts as a bridge between the printer and the print system, allowing the operating system to communicate effectively with the printer and utilize its full range of features.

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  • 7. 

    You create a document using a third-party word processing application, Writer. You close the file and do a Spotlight search for a word that occurs in the document, but the Writer document is not found by Spotlight. What could explain this? 

    • The file’s metadata has become corrupt.

    • The Writer application does not include a Spotlight plug- in.

    • The Writer application does not reside on the local hard disk.

    • The Writer application is not communicating file metadata to Spotlight when it opens.

    Correct Answer
    A. The Writer application does not include a Spotlight plug- in.
    Explanation
    The reason why the Writer document is not found by Spotlight could be that the Writer application does not include a Spotlight plug-in. This means that the application does not provide the necessary functionality for Spotlight to index and search the contents of the document. Without a plug-in, Spotlight is unable to recognize and index the document, resulting in it not being found in the search results.

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  • 8. 

    When you perform a Safe Boot on a Mac OS X v10.6 computer, which items load? 

    • Detailed logging rules in /etc/audit/

    • Required cron jobs in /etc/crontab/

    • Required startup items in /System/Library/StartUpItems/

    • Required kernel extensions in /System/Library/ Extensions/

    Correct Answer
    A. Required kernel extensions in /System/Library/ Extensions/
    Explanation
    When performing a Safe Boot on a Mac OS X v10.6 computer, only the required kernel extensions in /System/Library/Extensions/ will load. Safe Boot is a troubleshooting mode that allows the computer to start up with only essential system components, in order to isolate and resolve any software conflicts or issues. By loading only the necessary kernel extensions, it helps to ensure a stable and functional startup process.

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  • 9. 

    Why might you choose to install Mac OS X v10.6 on a volume formatted as Mac OS Extended (Journaled) rather than on a volume formatted as Mac OS Extended (Case-Sensitive, Journaled)? 

    • Because some native applications are case-preserving.

    • Because Finder performs more slowly on case-sensitive volumes.

    • Because case-sensitive volumes allow for document titles that differ only by case.

    • Because case sensitivity increases the size and time required to create the journal.

    • Because case-sensitive volumes allow for documents with the same title, differing only by creator code.

    Correct Answer
    A. Because case-sensitive volumes allow for document titles that differ only by case.
    Explanation
    You might choose to install Mac OS X v10.6 on a volume formatted as Mac OS Extended (Journaled) rather than on a volume formatted as Mac OS Extended (Case-Sensitive, Journaled) because case-sensitive volumes allow for document titles that differ only by case. This means that you can have two files with the same name but different capitalization, which can be useful in certain situations.

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  • 10. 

    Review the following file permissions, then answer the question below:                   drwxr-xr-x Which statements accurately reflect the permissions above? (Select all answers that apply. No partial credit.)

    • Group can read.

    • Group can write.

    • Owner can read.

    • Owner can write.

    • Others can read.

    • Others can write.

    • The entry is for a directory.

    Correct Answer(s)
    A. Group can read.
    A. Owner can read.
    A. Owner can write.
    A. Others can read.
    A. The entry is for a directory.
    Explanation
    The given file permissions "drwxr-xr-x" indicate that the entry is for a directory. The first character "d" represents that it is a directory. The next three characters "rwx" indicate that the owner has read, write, and execute permissions. The following three characters "r-x" indicate that the group has read and execute permissions, but not write permissions. The last three characters "r-x" indicate that others have read and execute permissions, but not write permissions. Therefore, the statements that accurately reflect the permissions above are: Group can read, Owner can read, Owner can write, Others can read, and The entry is for a directory.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 25, 2011
    Quiz Created by
    MacinTek

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