Test Questions For Mac OS X 10.6.x Support Essentials Exam

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Test Questions For Mac OS X 10.6.x Support Essentials Exam

Below is a selection of ten questions similar in style and content to those presented in the Mac OS X Support Essentials 10. 6 Exam. Please note that UNIX commands and processes are shown in mono-space font.


Questions and Answers
  • 1. 
    Which TWO Mac OS X v10.6 applications are most helpful when troubleshooting Ethernet connectivity? (Select 2 answers. Partial credit available) 
    • A. 

      Port Monitor

    • B. 

      Network Utility

    • C. 

      Internet Connect

    • D. 

      Process Manager

    • E. 

      Network Diagnostics

  • 2. 
    • A. 

      Repair the volume’s permissions using Disk Utility.

    • B. 

      Change the owner of the Applications folder to root.

    • C. 

      Add the admin user to the wheel group on the computer.

    • D. 

      Log in with the master password and disable Parental Controls for the admin user.

  • 3. 
    • A. 

      Because some native applications are case-preserving.

    • B. 

      Because Finder performs more slowly on case-sensitive volumes.

    • C. 

      Because case-sensitive volumes allow for document titles that differ only by case.

    • D. 

      Because case sensitivity increases the size and time required to create the journal.

    • E. 

      Because case-sensitive volumes allow for documents with the same title, differing only by creator code.

  • 4. 
    An application you try to open quits immediately, although it was opening properly yesterday. Which troubleshooting step will help determine if corrupt preferences are causing the application to quit while being as non-intrusive as possible? 
    • A. 

      Remove, then reinstall the application.

    • B. 

      Log in as another user and open the application.

    • C. 

      Open Property List Editor and choose Consistency Check from the Tools menu.

    • D. 

      Restart the computer from the Mac OS X v10.6 Install DVD, then open Disk Utility and click Verify Permissions.

  • 5. 
    What security risk arises while using fast user switching on a Mac OS X computer? 
    • A. 

      Managed preferences are disabled for all concurrently logged-in users.

    • B. 

      The boot drive is available without restrictions to all concurrently logged-in users.

    • C. 

      FileVault-protected home folders are available without restrictions to all concurrently logged-in users.

    • D. 

      External volumes that are connected directly to the Mac are available without restrictions to all concurrently logged-in users.

  • 6. 
    Review the following file permissions, then answer the question below:                   drwxr-xr-x Which statements accurately reflect the permissions above? (Select all answers that apply. No partial credit.)
    • A. 

      Group can read.

    • B. 

      Group can write.

    • C. 

      Owner can read.

    • D. 

      Owner can write.

    • E. 

      Others can read.

    • F. 

      Others can write.

    • G. 

      The entry is for a directory.

  • 7. 
    How do you use a file service’s TCP port number to troubleshoot issues with the service? 
    • A. 

      Verify that the service’s TCP port number is available on the client computer.

    • B. 

      Run traceroute to trace all traffic coming from the service’s TCP port number.

    • C. 

      Verify that the port with the service’s TCP port number, is available and in use.

    • D. 

      Verify that clients’ Sharing preferences are configured with the correct TCP port number.

  • 8. 
    • A. 

      Describes the PostScript printer connection protocol.

    • B. 

      Describes the PostScript output for specific applications.

    • C. 

      Describes the Mac OS X v10.6 implementation of PostScript to the printer.

    • D. 

      Describes printer features that can be used by the Mac OS X v10.6 print system.

  • 9. 
    When you perform a Safe Boot on a Mac OS X v10.6 computer, which items load? 
    • A. 

      Detailed logging rules in /etc/audit/

    • B. 

      Required cron jobs in /etc/crontab/

    • C. 

      Required startup items in /System/Library/StartUpItems/

    • D. 

      Required kernel extensions in /System/Library/ Extensions/

  • 10. 
    You create a document using a third-party word processing application, Writer. You close the file and do a Spotlight search for a word that occurs in the document, but the Writer document is not found by Spotlight. What could explain this? 
    • A. 

      The file’s metadata has become corrupt.

    • B. 

      The Writer application does not include a Spotlight plug- in.

    • C. 

      The Writer application does not reside on the local hard disk.

    • D. 

      The Writer application is not communicating file metadata to Spotlight when it opens.