Starting With English With Experts (Previously: English By Skype)

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| By Engbyskype
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Engbyskype
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Quizzes Created: 1 | Total Attempts: 51
| Attempts: 51
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  • 1/13 Questions

    There is a limit on how many lessons a student can cancel.

    • True
    • False
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About This Quiz


It ll help you review some important aspects of working for English by Skype

Starting With English With Experts (Previously: English By Skype) - Quiz

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  • 2. 

    What if my availability changes?

    • I can email the new availability to the coordinator.

    • I can correct the availability in the online 'availability sheet" myself. There is no need to notify the coordinator.

    Correct Answer
    A. I can correct the availability in the online 'availability sheet" myself. There is no need to notify the coordinator.
    Explanation
    Teachers' availability changes all the time. it is totally OK to adjust the availability. Please mark it in the online availability sheet yourself. There is no need to email the coordinator about it ( but there is no problem if we do email us as well). Make sure that your availability page is current as it is exactly how we match teachers and students- we look at teachers' availability page.

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  • 3. 

    I have to use the teaching materials that the school provides me with.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    We trust our teachers to select the materials themselves ( as most of you are experienced teachers and might have your favourite materials). However, we DO have a big library of books/ audios that you can use-- please check english-by-skype.info website ( page resources). Not all of our materials are on the website- if you need something specific - please let coordinator know and we'll try to find the necessary materials.

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  • 4. 

    The student emails or skypes you 90 mins before the class and says that he/she can't have a lesson. Should you count the class as taught? 

    • No, as the student as given the notice.

    • Yes, as 90 mins is not enough notice.

    • It depends on how many other lessons the student has already cancelled.

    Correct Answer
    A. Yes, as 90 mins is not enough notice.
    Explanation
    Students are required to give at least 6 hours notice for evening lessons and at least 12 hours for morning lessons if they'd like to cancel or reschedule their class. The classes will be counted as taught if the notice is shorter than that as the teachers can't plan their time well.

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  • 5. 

    Who should send the skype invitation before the ice-breaker/ first lesson? 

    • Teacher

    • Student

    Correct Answer
    A. Teacher
    Explanation
    Students expect teachers to add them in skype first. A good way would be to send a skype IM first, saying that you are ready to start and then call them.

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  • 6. 

    Having an ice-breaker means that the student has already been assigned to me and I can plan the first lesson with them. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The ice-breaker is only a chance for you and the student to meet each other. At this point, the student has not committed to you as a tutor. When the student DOES commit , you will receive an email from administration that the student is ready to start ( usually takes 1-2 days). If you have not received an email, then please do not start lessons.

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  • 7. 

    What should you do if a student is not online? 

    • Wait for 5 mins. If they are still not online- I can log off and count the class as taught.

    • Wait for 15 mins. If they are not online, I can log off and count the class as taught.

    • Email the student ( with a copy to administrator) after 5 mins but continue waiting in case the student is late.

    • Send the administrator a skype message that a student is not online.

    Correct Answer
    A. Email the student ( with a copy to administrator) after 5 mins but continue waiting in case the student is late.
    Explanation
    The students will be charged for this class so it is best to wait till the end of the class. The student might come online for the remaining time ( even if it is 10 mins). As for notification, please email the student ( do not use skype messages as they only get delivered when both people are online at the same time). It is important to copy in the administrator, so that the case of the student not being online goes on record).

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  • 8. 

    What should you do if you can't seem to find your student's skype ID/ email?

    • Email the coordinator

    • Look up in the organizer

    Correct Answer
    A. Look up in the organizer
    Explanation
    Please note that as soon as the student is added to your organizer, you can always look up their contact details there. When you click on the student's name- their contact details will be on the left.

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  • 9. 

    What if I need to cancel the lesson with a student? 

    • I need to notify the coordinator about it.

    • I can email the student at least a day before and offer them to reschedule. There is no need to copy the coordinator in the email.

    • I can cancel the lesson via the Organizer. There is no need to send emails.

    Correct Answer
    A. I can cancel the lesson via the Organizer. There is no need to send emails.
    Explanation
    Please use the portal for cancelling lessons. It'll automatically send the email to the student.

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  • 10. 

    When should you log the lessons that you have taught? 

    • At the end of the week

    • During the class or straight after the class

    • Every 1-2 days

    • Whenever is good for you

    Correct Answer
    A. During the class or straight after the class
    Explanation
    Please log the lessons as soon ( or while) you teach them. Otherwise, students will have wrong information and might overran their pre-paid classes. Remember, that students receive automated reminders about the number of lessons left and if teachers log the lessons later, then the students will have inaccurate information.

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  • 11. 

    What are two most common complaints about teachers? 

    • Teacher speaks too quickly.

    • Teacher does not correct mistakes.

    • Teacher does not give homework.

    • Teacher does not use the webcam.

    • Teacher does most of the talking himself/herself.

    Correct Answer(s)
    A. Teacher does not correct mistakes.
    A. Teacher does not give homework.
    Explanation
    All of the comments above have been mentioned by students, however two most popular comments are not correcting mistakes and not giving homework.

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  • 12. 

    What kiind of quality control is there at the school? 

    • Students leave feedback on lessons.

    • Administration will request recordings of some lessons.

    • Teachers may be asked to listen to some of their lessons and critically evaluate them.

    • Teachers may be asked to listen to other teachers' lessons and critically evaluate them.

    Correct Answer(s)
    A. Students leave feedback on lessons.
    A. Administration will request recordings of some lessons.
    A. Teachers may be asked to listen to some of their lessons and critically evaluate them.
    A. Teachers may be asked to listen to other teachers' lessons and critically evaluate them.
    Explanation
    We try to do all of the above. Usually, students leave their feedback and we try to take it into account while planning future lessons. Also, we do request teachers to record some of their lessons ( especially when you first start with us). The main goal is to provide constructive feedback. A lot of teachers find it extremely useful to listen to their own lessons ( a real eye opener as none of us are perfect!) and sometimes we might share the recordings of other students with you in order to learn from each other,

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  • 13. 

    What is a student asks me to change the schedule? 

    • I can negotiate new schedule with the student directly and adjust it in the organizer myself. There is no need to notify the coordinator.

    • I can negotiate new schedule with the student directly and adjust it in the organizer myself. I should notify the coordinator.

    Correct Answer
    A. I can negotiate new schedule with the student directly and adjust it in the organizer myself. There is no need to notify the coordinator.
    Explanation
    If you have already negotiated the new schedule with the student , then there is no need to contact the coordinator about it. Just (1) adjust the schedule in the organizer and (2) your availability page.

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Quiz Review Timeline (Updated): May 11, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • May 11, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 30, 2012
    Quiz Created by
    Engbyskype
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