Test your knowledge of Module 6: Service After the Sale. Good luck!
True
False
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Apologize, and tell her it's impossible
Place the order and assure her it will arrive Saturday
Verify Saturday delivery for her zip code, place the order, and assure her it will arrive Saturday
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True
False
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True
False
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Order Complete
Not printed
Printing in Progress
Printed Picking
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Not Printed
Printing in Progress
Printed Picking
Order Complete
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True
False
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True
False
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Order Review and the money bag icon
Blood Hound and the arrows icon
Order Search and the magnifying glass
Customer Orders and the home icon
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BSINet (the CS Wiki)
Customer Care tab
The Manager tab
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Order Search and the magnifying glass
Customer Orders and the home icon
Order Review and the money bag icon
Blood Hound and the arrows icon
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Buycostumes
Celebrate Express
Amazon
Amazon CE
Buy
Buy CE
Target
Shop
Shop CE
NewEgg
PartyForLess
POD
Order
Return
Fraud
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Quiz Review Timeline (Updated): Mar 14, 2023 +
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