Section 9.1—quiz: Audit Overview
This is a specifically fabricated test designed to assess how good you are with audit overview. The test is set out to gauge your knowledge with examples of terms, which have a wide range of random phrases. All the best.
- 1.All of the following are functions of the front office auditor except
- A.
Tracking room revenues.
- B.
Back office auditing.
- C.
Preparing a daily summary of front desk credit card activities
- D.
Producing operational and managerial reports.
- 2.The main purpose of a front office audit is to:
- A.
Prepare cash receipts for deposit.
- B.
Count all the cash from room sales.
- C.
Verify the accuracy and completeness of accounts.
- D.
Resolve room status and rate discrepancies.
- 3.All of the following are functions of the front office audit except:
- A.
Ensuring the separation of front office job functions.
- B.
Balancing all front office accounts.
- C.
Resolving room status discrepancies.
- D.
Monitoring guest credit limitations.
- 4.A daily review of guest account transactions at the front desk against revenue center transactions is referred to as:
- A.
Balancing the ledger.
- B.
The front office audit.
- C.
The post transcript.
- D.
Cooking the books.
- 5.For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Distribute reports
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
- 6.For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Verify room rates
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
- 7.For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Deposit cash
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
- 8.For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Reconcile room status discrepancies
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
- 9.For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Back up the system
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
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