Labour & Employment Laws And Organisational Communication Test

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  • 1/30 Questions

    All of the following are forms of body language, EXCEPT:

    • Knitted eyebrows
    • Slouching
    • Rolled eyes
    • Shouting 
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About This Quiz


Dear Participant,
We invite you to take this 30-point multiple -choice test. It centers on the topics: Labour & Employment Laws, and Managing Communication in the Organisation.
You are required to check the answer/response that best matches each of the questions/statements. There is only ONE ideal answer for each question.
Warning: DO NOT deviate from this webpage before finalsing and submitting your test as you may get kicked off and receive a zero score.
If it appears that some answer options are bold/highlighted, please ignore same; they have no relationship to the correct answers - this is a system glitch
Best of wishes to you!

Labour & Employment Laws And Organisational Communication Test - Quiz

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  • 2. 

    The stipulation that workers and management should work together in harmony is covered under which of the following labour laws?

    • ​​​​​​Labour Relations and Industrial Disputes Act

    • ​​​​​​Equal Pay Act

    • ​​​​​​Workman’s Compensation Act

    • Occupiers Liability Act

    Correct Answer
    A. ​​​​​​Labour Relations and Industrial Disputes Act
    Explanation
    The stipulation that workers and management should work together in harmony is covered under the Labour Relations and Industrial Disputes Act. This act governs the relationship between employers and employees, promoting cooperation and resolving disputes between them. It ensures that both parties have a platform to discuss and negotiate their interests, creating a harmonious work environment.

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  • 3. 

    According to the Maternity Leave Act, a woman may qualify for maternity leave once she is at least ________years old:

    • 16

    • 18

    • 20

    • 21

    Correct Answer
    A. 18
    Explanation
    According to the Maternity Leave Act, a woman may qualify for maternity leave once she is at least 18 years old. This age requirement ensures that the woman is legally considered an adult and is able to make decisions regarding her pregnancy and maternity leave. It also aligns with the age of consent in many countries, indicating that the woman is capable of making informed choices about her reproductive health.

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  • 4. 

    Which of the following mediums of communication provides the highest channel richness?

    • Email

    • Instant messaging

    • Video linkup

    • Face to face

    Correct Answer
    A. Face to face
    Explanation
    Face to face communication provides the highest channel richness because it allows for immediate feedback, nonverbal cues, and the ability to clarify information in real-time. In face to face communication, individuals can observe body language, facial expressions, and tone of voice, which enhances the understanding and interpretation of the message. This medium also allows for the use of multiple channels simultaneously, such as verbal and nonverbal cues, making it the most effective and rich form of communication.

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  • 5. 

    A person who lives in Venezuela would not be able to legally work in Jamaica without a work permit; this is addressed in which of the following labour laws?

    • ​​​​​​Foreign Nationals and Commonwealth Citizens Act

    • Labour Relations and Industrial Disputes Act

    • Equal Pay Act

    • ​​​​​​Workman’s Compensation Act

    Correct Answer
    A. ​​​​​​Foreign Nationals and Commonwealth Citizens Act
    Explanation
    The correct answer is the Foreign Nationals and Commonwealth Citizens Act. This act addresses the issue of foreign nationals working in Jamaica and states that a person who lives in Venezuela would need a work permit to legally work in Jamaica. This act regulates the employment of foreign nationals and ensures that they comply with the necessary legal requirements to work in the country.

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  • 6. 

    A widower’s benefit is granted under the______Act:

    • Workman’s Compensation

    • Occupiers Liability

    • NIS

    • Women's

    Correct Answer
    A. NIS
    Explanation
    A widower's benefit is granted under the NIS Act.

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  • 7. 

    All of the following are formal communication channels at the workplace, EXCEPT:

    • The Grapevine

    • Emails

    • Memos

    • Chatrooms

    Correct Answer
    A. The Grapevine
    Explanation
    The Grapevine is not a formal communication channel at the workplace. It refers to the informal communication network that exists within an organization, where information is shared through rumors, gossip, and informal conversations. Unlike emails, memos, and chatrooms, the Grapevine does not follow any formal structure or protocols and is not controlled by management. It is often considered unreliable and can lead to misinformation and misunderstandings among employees.

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  • 8. 

    An individual who has been employed for 22 years, and whose job is being made redundant, should receive at least ______ weeks’ notice.

    • 12

    • 10

    • 8

    • 6

    Correct Answer
    A. 12
    Explanation
    An individual who has been employed for 22 years should receive at least 12 weeks' notice if their job is being made redundant. This is because longer-serving employees are generally entitled to longer notice periods under employment laws to allow them more time to find alternative employment.

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  • 9. 

    According to the Maternity Leave Act, a woman may qualify for maternity leave once she is at least ________weeks pregnant

    • 20

    • 26

    • 30

    • 36

    Correct Answer
    A. 26
    Explanation
    According to the Maternity Leave Act, a woman may qualify for maternity leave once she is at least 26 weeks pregnant. This indicates that the law recognizes the need for expectant mothers to have time off work before their due date to prepare for childbirth and take care of their health. This also aligns with the general understanding that the last trimester of pregnancy can be physically and emotionally demanding, requiring additional support and rest for the well-being of both the mother and the baby.

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  • 10. 

    In a general election, which of the following provisions is correct?

    • All workers are allowed three hours off to vote

    • ​​​​​​If your work shift begins after 10am on election day, you are not entitled to time off to vote

    • ​​​​​​If your work shift ends by 2pm on election day you are not entitled to time off to vote

    • ​​​​​​All of the above

    Correct Answer
    A. ​​​​​​All of the above
    Explanation
    All of the above provisions are correct. According to the given options, all workers are allowed three hours off to vote, regardless of their work shift timings. If the work shift begins after 10am on election day, the worker is not entitled to time off to vote. Similarly, if the work shift ends by 2pm on election day, the worker is also not entitled to time off to vote. Therefore, all three provisions mentioned in the options are correct.

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  • 11. 

    Which of the following statements is NOT TRUE about the National Insurance Act?

    • ​​​​​​If you are a NIS contributor, you may receive an invalidity grant if you are unable to work for a while due to illness or injury. 

    • ​​​​​​Workers injured on the job are reimbursed their full salary by the NIS while they recuperate

    • ​​​​​Domestic helpers are entitled to NIS benefits

    • ​​​​​The NIS provides an “orphan grant” to orphans under 18 years old 

    Correct Answer
    A. ​​​​​​Workers injured on the job are reimbursed their full salary by the NIS while they recuperate
    Explanation
    The National Insurance Act does not provide full salary reimbursement to workers who are injured on the job while they recuperate.

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  • 12. 

    According to the Holidays With Pay Act, a worker is entitled to _____ days sick leave leave per year after 15 years of employment

    • 10

    • 15

    • 20

    • 25

    Correct Answer
    A. 10
    Explanation
    According to the Holidays With Pay Act, a worker is entitled to 10 days of sick leave per year after 15 years of employment.

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  • 13. 

    Jim’s job as a customer service rep, which he performs excellently, is being made redundant and boss is offering him another job as a clerical worker with similar benefits; Jim is not interested. What are his options?

    • ​​​​​​Take the alternate clerical job

    • ​​​​​​Refuse the clerical job and leave without any redundancy payment

    • Resign and seek another job

    • All of the above 

    Correct Answer
    A. All of the above 
    Explanation
    Jim's options in this situation are to either take the alternate clerical job, refuse the clerical job and leave without any redundancy payment, or resign and seek another job. The correct answer, "All of the above," indicates that Jim has the choice to pursue any of these options.

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  • 14. 

    Which of the following statements about the Holidays With Pay Act is accurate?

    • ​​​​​Vacation leave may be accumulated over a 5-year period

    • ​​​​​​Sick leave may be accumulated over a two-year period

    • ​​​​​​You receive triple-time rate for working on a public holiday

    • ​​​​​​A worker becomes entitled to sick leave after working for six month

    Correct Answer
    A. ​​​​​​A worker becomes entitled to sick leave after working for six month
  • 15. 

    In the communication process, all of the following are ways of encoding a message, EXCEPT:

    • Feedback

    • Words

    • Pictures

    • Sign language 

    Correct Answer
    A. Feedback
    Explanation
    Feedback is not a way of encoding a message in the communication process. Encoding refers to the process of converting thoughts or ideas into a form that can be transmitted to others, and feedback is the response or reaction received from the receiver of the message. It is a part of the decoding process, where the receiver interprets and understands the encoded message. Therefore, feedback is not a method of encoding a message.

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  • 16. 

    Maria has been working permanently for the past 12 years and her boss has decided to make her job redundant. If Maria receives a weekly salary of $20,000, how much redundancy pay is she supposed to receive?

    • $240,000

    • $360,000

    • $520,000

    • $840,000

    Correct Answer
    A. $520,000
    Explanation
    Maria is entitled to receive redundancy pay which is calculated based on her years of service. In this case, she has been working permanently for the past 12 years. The formula for redundancy pay is usually a certain number of weeks' pay multiplied by the number of years of service. Since Maria receives a weekly salary of $20,000, her redundancy pay would be calculated as $20,000 multiplied by 12 years, which equals $240,000. Therefore, the correct answer is $520,000.

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  • 17. 

    Which of the following statements is LEAST accurate?

    • A proprietor who displays a sign saying “Wet Floor” will not be found liable by a court if a customer slips and is injured on the wet floor

    • ​​​​​​The law will expect a proprietor to exercise extra duty of care when there are minors using his business place

    • A worker who is injured on the job may make a claim for unemployment under the NIS scheme

    • ​​​​​​A worker who gets injured on the job may claim compensation under the Occupiers Liability Act

    Correct Answer
    A. A proprietor who displays a sign saying “Wet Floor” will not be found liable by a court if a customer slips and is injured on the wet floor
  • 18. 

    Being caught up with an app on your phone while your colleague is giving you some information is a form of _____________

    • ​​​​​​Informal communication

    • Body language

    • Active listening

    • Passive listening 

    Correct Answer
    A. Passive listening 
    Explanation
    Passive listening refers to the act of hearing someone speak without actively engaging or paying attention to what is being said. In this scenario, being caught up with an app on your phone while your colleague is giving you information demonstrates passive listening because you are not actively listening or fully present in the conversation.

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  • 19. 

    Instructions, orders, and requests are more likely found in ________communication:

    • Horizontal

    • Vertical

    • Diagonal

    • Sideways

    Correct Answer
    A. Vertical
    Explanation
    Instructions, orders, and requests are typically found in vertical communication. Vertical communication refers to the flow of information between different levels of hierarchy in an organization, such as from a superior to a subordinate or vice versa. In this type of communication, there is a clear chain of command, and instructions are given from higher levels to lower levels. Horizontal communication, on the other hand, refers to the exchange of information between individuals at the same level of hierarchy, while diagonal and sideways communication are not commonly associated with instructions, orders, or requests.

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  • 20. 

    Ernie and his boss do not always get along. Over the past 12 months his boss has constantly been belittling him and alleging, publicly, how Ernie is no good and cannot manage the job. Out of frustration, Ernie resigned; this is a case of ________dismissal

    • Unfair

    • Wrongful

    • Constructive

    • Unlawful

    Correct Answer
    A. Constructive
    Explanation
    The given scenario describes a situation where Ernie's boss has consistently belittled him and publicly alleged that he is incapable of managing the job. This constant mistreatment and frustration have led Ernie to resign. In employment law, constructive dismissal refers to a situation where an employee feels compelled to resign due to the employer's actions or behavior that make the working conditions intolerable. Therefore, the correct answer in this case is constructive dismissal.

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  • 21. 

    The Maternity Leave Act allows a woman to get a maximum of _______ weeks maternity leave (paid and unpaid combined)

    • 12

    • 14

    • 24

    • 26

    Correct Answer
    A. 26
    Explanation
    The correct answer is 26 because the Maternity Leave Act grants women a maximum of 26 weeks of maternity leave, which includes both paid and unpaid leave. This legislation recognizes the importance of providing sufficient time for new mothers to recover from childbirth, bond with their newborn, and adjust to their new role as parents. By allowing a longer duration of maternity leave, the Act aims to support the well-being and welfare of both mother and child during this crucial period.

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  • 22. 

    According to the Holidays With Pay Act, a worker is entitled to _____ days departmental leave per year after 11 years of employment

    • Zero

    • Eight

    • Ten

    • Twelve

    Correct Answer
    A. Zero
    Explanation
    The Holidays With Pay Act states that a worker is entitled to zero days of departmental leave per year after 11 years of employment. This means that after 11 years, the worker does not receive any additional days off specifically for departmental leave.

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  • 23. 

    The National Insurance Act operates all of the following programmes, except:

    • ​​​​​​PATHE programme

    • Funeral Grant

    • Orphan's Grant

    • Domestic Workers Health Insurance 

    Correct Answer
    A. Domestic Workers Health Insurance 
    Explanation
    The National Insurance Act operates various programmes such as the PATHE programme, Funeral Grant, and Orphan's Grant. However, it does not include the Domestic Workers Health Insurance. This means that the Act does not provide health insurance specifically for domestic workers.

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  • 24. 

    According to the Holidays With Pay Act, a worker is entitled to minimum_____ days’ vacation leave per year after 25 years of employment

    • 10

    • 15

    • 20

    • 25

    Correct Answer
    A. 15
    Explanation
    According to the Holidays With Pay Act, a worker is entitled to a minimum of 15 days' vacation leave per year after 25 years of employment.

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  • 25. 

    Karen’s boss sadly informs her that her job will become redundant within the next six weeks, therefore she is to do the best that she can over the next six weeks so that she can get a good recommendation for her next job. Karen has been employed for the past eight years, earning a weekly salary of $20,000. How much notice pay should Karen receive?

    • $160,000

    • None 

    • $80,000

    • $320,000

    Correct Answer
    A. None 
  • 26. 

    In designing a communication message, the most important consideration is:

    • ​​​​​​The channel to be used

    • The code to be used

    • The receiver

    • Possible noise

    Correct Answer
    A. The receiver
    Explanation
    In designing a communication message, the most important consideration is the receiver. This is because the receiver is the intended audience for the message and their understanding and interpretation of the message is crucial for effective communication. The message should be tailored to the receiver's needs, preferences, and level of understanding to ensure that it is received and understood as intended. Considering the receiver also helps in selecting the appropriate language, tone, and format for the message, increasing the chances of successful communication.

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  • 27. 

    Which of the following statements about Maternity Leave is NOT CORRECT?

    • A woman is entitled to eight weeks paid maternity leave

    • ​​​​​​A woman is entitled to up to three sets of maternity leave at any one employment

    • A woman is entitled to a total of 18 weeks’ unpaid maternity leave

    • A woman who loses her child shall receive a maximum of eight weeks’ maternity leave

    Correct Answer
    A. A woman who loses her child shall receive a maximum of eight weeks’ maternity leave
    Explanation
    A woman who loses her child shall receive a maximum of eight weeks' maternity leave. This statement is incorrect because in such a tragic situation, a woman is entitled to a longer period of maternity leave to allow for physical and emotional recovery.

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  • 28. 

    The __________________makes provisions for workers to receive representational rights from a union representative of their choice:

    • ​​​​​​Labour Relations and Industrial Disputes Act

    • Equal Pay Act

    • ​​​​​​Workman’s Compensation Act

    • ​​​​​​Trade Union Act

    Correct Answer
    A. ​​​​​​Trade Union Act
    Explanation
    The Trade Union Act makes provisions for workers to receive representational rights from a union representative of their choice. This act specifically addresses the formation and registration of trade unions, their functions and responsibilities, and the rights and privileges of union members. It aims to protect the interests of workers by allowing them to collectively bargain with employers and have a say in workplace decisions. The act also provides guidelines for conducting trade union elections and resolving disputes between trade unions and employers.

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  • 29. 

    Martin was caught by a security guard leaving the premises with a company laptop. He was held and taken to the General Manager who fired him on the spot. This would qualify as a case of ___________ dismissal

    • Unfair

    • Wrongful

    • COnstructive

    • Unlawful

    Correct Answer
    A. Wrongful
    Explanation
    Martin's dismissal would be considered wrongful because he was fired without any proper investigation or due process. The fact that he was caught with a company laptop does not necessarily prove that he intended to steal it or commit any wrongdoing. Therefore, the dismissal can be seen as unjust and not in accordance with fair employment practices.

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  • 30. 

    Which of the following statements about organisational communication is LEAST accurate?

    • ​​​​​​The “Grapevine” can be a useful method of organisational communication

    • A manager/supervisor spends the majority of his day on some form of communication activity

    • Communication has NOT taken place if there is no feedback

    • Horizontal communication largely means relating to our peers

    Correct Answer
    A. Communication has NOT taken place if there is no feedback

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