1.
There are two types of Labor resources maintained in MC: those who require access and those who do not require access.
Correct Answer
A. True
Explanation
The statement is true because in MC (presumably referring to a specific context or organization), there are indeed two types of labor resources: those who require access and those who do not require access. This suggests that there are different categories or classifications of labor resources based on their access needs, which could relate to physical access to certain areas or systems within the organization.
2.
There are two types of member records that are created: Labor records and Requester records. Both of these types of records are linked to a Member record and are stored in the same module.
Correct Answer
B. False
Explanation
Labor records and Requester records are not stored in the same module as the Member record. Therefore, the correct answer is False.
3.
Which User Record is the primary record that stores information such as the ID and Password?
Correct Answer
B. Member Record
Explanation
The primary record that stores information such as the ID and Password is the Member Record. This record is likely used to store user information for a specific membership or user account. The other options, Labor Record, Requester Record, and Craft Record, are not typically associated with storing ID and password information for users.
4.
Requesters in MC are designed to initiate Service Requests in which of the following parts of the system?
Correct Answer
A. Service Requester
Explanation
The correct answer is Service Requester. Requesters in MC are designed to initiate Service Requests, which means they are responsible for creating and submitting requests for services within the system. The other options, MRO and Technician WorkCenter, are not specifically mentioned as parts of the system responsible for initiating Service Requests. Therefore, the correct answer is Service Requester.
5.
What are the types of creation methods for new Labor and Requester records within Maintenance Connection? (Select all that apply)
Correct Answer(s)
A. Manual Creation
D. Member Signup
Explanation
The types of creation methods for new Labor and Requester records within Maintenance Connection are Manual Creation and Member Signup. Manual Creation refers to the process of manually entering the required information to create a new record. Member Signup allows new users to sign up and create their own records.
6.
Labor and Requester records can be manually created from each respective Module; however these types of Records do not have any login credentials.
Correct Answer
A. True
Explanation
Labor and Requester records can be manually created from each respective Module. This means that users can create these records without needing any login credentials. Therefore, the statement "Labor and Requester records can be manually created from each respective Module; however these types of Records do not have any login credentials" is true.
7.
Whenever a User signs up for Maintenance Connection, they will be prompted to identify the organization’s Connection Key. Where can this key be found?
Correct Answer
C. Service Requester Configuration>Integration
Explanation
The correct answer is Service Requester Configuration>Integration. This is where the organization's Connection Key can be found.
8.
Immediately after signing up for access to Maintenance Connection, the user will receive an additional email, indicating that they can proceed to access the system, using the Member ID and Password that was defined in the sign up process.
Correct Answer
B. False
Explanation
The explanation for the given correct answer (False) is that immediately after signing up for access to Maintenance Connection, the user will not receive an additional email indicating that they can proceed to access the system. The user will instead need to wait for further instructions or follow a different process to gain access to the system.
9.
When approving a new member in Maintenance Connection, which fields must be selected? (Select all that apply)
Correct Answer(s)
A. Access Status
B. Access Group
Explanation
When approving a new member in Maintenance Connection, the fields that must be selected are Access Status and Access Group. These fields are important for determining the level of access and permissions that the new member will have within the system. The Access Status field determines whether the member has active or inactive status, while the Access Group field assigns them to a specific group or department within the organization. By selecting these fields, the administrator ensures that the new member is properly categorized and granted appropriate access rights.
10.
The Password Management Tool allows System Administrators to do which of the following?
Correct Answer
D. All of the above
Explanation
The Password Management Tool allows System Administrators to change passwords for users, view/update "Forgot My Password" options, and define password parameters. This means that administrators have the ability to perform all of these tasks using the tool.