What Do You Know About Academic Records And Registration?

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| By Mfifolt
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| Attempts: 613 | Questions: 13
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1. Scenario: Timmy calls about registering for a Math class. He says that he was able to register for MA 098, but decided to take the placement test to see if he could take a higher Math. After the placement test, Timmy surprisingly scored high enough to take MA 105. But after some consideration, he decided that he'd better start a little lower and begin with MA 102 instead. He attempted to register and click both the class and corresponding lab for MA 102, but this time received an error message of "PREQ/TEST score." Which of the following best describes how you should handle the situation?

Explanation

The correct answer is C: Check his fact sheet to verify that he is flagged for MA 105. Since 102 is less than 105, you realize that he will need permission from the Academic Programs and Policy Office to register for a lesser Math than he has qualified for. You call APP directly to handle the situation, to fully explain the situation to the student and then transfer the call to APP.

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About This Quiz
What Do You Know About Academic Records And Registration? - Quiz

What do you know about academic records and registration? If you want to work in the administration block of some organizations, you need to be up to date... see morewith the rules surrounding how documents should be handled. Below are questions to test your knowledge of registration processes. Give them a try and get to learn more about it. All the best! see less

2. On the Class Schedule under the Location column, what does the abbreviation "HB" stand for?

Explanation

The correct answer is A: Humanities Building

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3. What does the term "RAC" stand for?

Explanation

The correct answer is C: Registration Access Code

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4. Scenario: Timmy is having issues registering for his classes. He calls in to complain that he is receiving an error message - "Major Restriction" - when he tries to add NUR 435 to his schedule. Which of the following best illustrates how to handle the situation?

Explanation

The correct answer is B: After viewing the restrictions for NUR 435, you see that a student must be a Nursing major to take this course. You continue investigating and see on Timmy's fact sheet that he is classified with a Pre-Nursing major. You inform Timmy of all of this information and suggest that he may need to contact his academic advisor for permission to register for this class or for a major change to make him eligible for the course.

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5. Scenario: Timmy's friend calls about getting access to the class schedule on BlazerNet. He is a former student who graduated in Summer 2008 and who are considering coming to graduate school here. Assuming that it's the Fall term of 2009, how would you direct Timmy's friend to the class schedule?

Explanation

The correct answer is B: Politely explain to Timmy's friend that students lose access to BlazerNet within 1 year of graduation; however, he may access the class schedule online through www.uab.edu/Current Students/Class Schedule

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6. Scenario: Timmy is listed as a Nursing major but is having difficulty registering for NUR 391. It is an independent study class set up with a variable credit hour range from 1 to 6 hours. Timmy only needs to register for 3 hours. How does he do that?

Explanation

The correct answer is D: When he registers on BlazerNet, the system will automatically default to the lowest number in the range - in this case, 1 hour. To register for 3 hours, Timmy must go to the "Add, Drop, or Withdraw Classes" screen and manually change the hours to 3

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7. In which of the following situations should you transfer a call to AskIT?

Explanation

The correct answer is D: None of the above

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8. How long do students have access to withdraw on BlazerNet?

Explanation

The correct answer is B: Students may only withdraw on BlazerNet until the undergraduate withdrawal deadline. Graduate students may withdraw until the last day of classes, but they must submit the withdrawal in writing (either in person or via mail/fax) after the posted undergraduate deadline.

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9. Who should a student contact for their RAC?

Explanation

The correct answer is A: Their academic advisor

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10. On the class schedule under the Select column, what does the abbreviation "C" indicate?

Explanation

The correct answer is D: The class is closed

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11. How can you view and/or assist a student to view the name of his academic advisor?

Explanation

The correct answer is D: All of the above

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12. When are "BlazerID/Email" holds removed?

Explanation

The correct answer is B: Every hour on the hour

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13. If a student has an "International MA" hold, what steps should you take to completely clear the hold and enable the student to register that day (assume it's the last day to add/drop)?

Explanation

The correct answer is D: First, the student must have an acceptable local (non-international) mailing address on record. Once you enter this in or see that the student has done so on BlazerNet, direct the student to the International Scholar and Student Service Office. This hold deals with the student's visa status and they will need to assist him.

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Scenario: Timmy calls about registering for a Math class. He says that...
On the Class Schedule under the Location column, what does the...
What does the term "RAC" stand for?
Scenario: Timmy is having issues registering for his classes. He calls...
Scenario: Timmy's friend calls about getting access to the class...
Scenario: Timmy is listed as a Nursing major but is having difficulty...
In which of the following situations should you transfer a call to...
How long do students have access to withdraw on BlazerNet?
Who should a student contact for their RAC?
On the class schedule under the Select column, what does the...
How can you view and/or assist a student to view the name of his...
When are "BlazerID/Email" holds removed?
If a student has an "International MA" hold, what steps...
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