Family Medicine Receptionist Quiz

50 Questions | Total Attempts: 169

Family Medicine Receptionist Quiz - Quiz

You will be given 60mins to finish this following 50 questions which are representing Family Medicine receptionist rountine work. Hope you enjoy it!

Questions and Answers
  • 1. 
    Who you should inform after "Executive Check Up" booking?
  • 2. 
    Where can you find the "Orientation Folder" in the clinic?
  • 3. 
    What shoud you repeat to patient after you made appointment for them?
  • 4. 
    What would you say to the first caller when second call come?
  • 5. 
    Who are the doctors need to have 1hour for first time visit?
  • 6. 
    What is the "Work Flow of the Referral"?
  • 7. 
    What is "Tailored Check Up"?
  • 8. 
    Which Family doctor can see patients age under 5 ?
  • 9. 
    Who is kidney specialist?
  • 10. 
    If BJU Family doctors are fully booked, where can you recommend?
  • 11. 
    The patient calls to ask for a copy of the medical records today to be sent home. What is your response to the patient?
  • 12. 
    If Dr.Chen / Dr.Li want to add a patient during off time,How do you deal with it?
  • 13. 
    What would you ask patient for "a quick registration"?
  • 14. 
    What should you do with the superbills if patient cancel the appointment?
  • 15. 
    How do you prepare next day appointment charts?
  • 16. 
    Patient calls for an appointment, but patient has not been at the hospital for over one year. How do you handle the situation?
  • 17. 
    A patient calls and would like to see the specialist in the hospital without seeing the family doctor.How do you explain our policy to the patient?
  • 18. 
    A patient calls to reschedule his appointment, howerver the patient dose not remember the doctors name or exact time. How do you deal with the patient?
  • 19. 
    A patient calls to ask the costs of the lab tests. What would you do with the patient's request?
  • 20. 
    A patient calls for Dr.Qin Bin's appointment ,what would you do with patient's request?
  • 21. 
    How you greet and check in patient?
  • 22. 
    Where can you find patient's insurance information in Pims?
  • 23. 
    Where can you get "insurace claim info" in BJU public folder?
  • 24. 
    A patient calls for Sunday appointment, what 's your response?
  • 25. 
    Is there any extra charge for "Sunday Clinic Visit"?
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