Q-sys Training - Support Resources
12 Questions
| Total Attempts: 1761
Welcome to the Q-Sys™ Training Assessment tool. Please watch ALL videos in the Support Resources section before attempting this assessment. You must correctly answer 80% of the questions to complete this assessment.
Questions and Answers
- 1.Multiple Choice Which QSC support resource has the ability to provide Q-Sys system validation and Q-Sys feature requests?
- A.
AET
- B.
TSG
- 2.Fill in the Blank What does AET stand for?
- 3.Fill in the Blank What does TSG stand for?
- 4.Multiple Choice Which QSC support resource provides a 24/7 support hotline for Q-Sys network system owners?
- A.
TSG
- B.
AET
- 5.Multiple Choice What is the guaranteed call response time on a Q-Sys service call?
- A.
30 minutes
- B.
15 minutes
- C.
45 minutes
- 6.True/False The AET team only provides Q-Sys support on large installations.
- A.
True
- B.
False
- 7.True/False QSC offers 24/7 support on Q-Sys networked audio systems.
- A.
True
- B.
False
- 8.Multiple Choice According to the “Technical Services Group” video, our Q-Sys support technician, Fred…
- A.
Loves the customer
- B.
Hates the customer
- C.
Has never been inside a theme park
- D.
Wears a tuxedo to work
- 9.Multiple Choice What email address can customers use to contact the Technical Services Group?
- A.
- B.
- C.
- D.
[email protected]temisintrouble.com
- 10.True/False You don’t need to associate a project if you’d like to make a Q-Sys Switch Validation request.
- A.
True
- B.
False
- 11.Multiple Choice What is a Q-Sys Design Conversion request?
- A.
QSC will review a competitors’ system design or specification, and provide guidance on alternative solutions based upon QSC products.
- B.
QSC will provide testing and validation of non-approved Gigabit switches.
- C.
QSC will submit a Q-Sys solution based on the supplied venue details.
- 12.Multiple Choice What website can you submit a request for assistance from the QSC AET team?
- A.
Qscaet.com
- B.
Aetqsc.com
- C.
Qsysaet.com
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