Q-sys Training - Support Resources

12 Questions | Total Attempts: 1696

SettingsSettingsSettings
Please wait...
Q-sys Training - Support Resources

Welcome to the Q-Sys™ Training Assessment tool. Please watch ALL videos in the Support Resources section before attempting this assessment. You must correctly answer 80% of the questions to complete this assessment.


Questions and Answers
  • 1. 
    Multiple Choice Which QSC support resource has the ability to provide Q-Sys system validation and Q-Sys feature requests?
    • A. 

      AET

    • B. 

      TSG

  • 2. 
    Fill in the Blank What does AET stand for?
  • 3. 
    Fill in the Blank What does TSG stand for?
  • 4. 
    Multiple Choice Which QSC support resource provides a 24/7 support hotline for Q-Sys network system owners?
    • A. 

      TSG

    • B. 

      AET

  • 5. 
    Multiple Choice What is the guaranteed call response time on a Q-Sys service call?
    • A. 

      30 minutes

    • B. 

      15 minutes

    • C. 

      45 minutes

  • 6. 
    True/False The AET team only provides Q-Sys support on large installations.
    • A. 

      True

    • B. 

      False

  • 7. 
    True/False QSC offers 24/7 support on Q-Sys networked audio systems.
    • A. 

      True

    • B. 

      False

  • 8. 
    Multiple Choice According to the “Technical Services Group” video, our Q-Sys support technician, Fred…
    • A. 

      Loves the customer

    • B. 

      Hates the customer

    • C. 

      Has never been inside a theme park

    • D. 

      Wears a tuxedo to work

  • 9. 
    Multiple Choice What email address can customers use to contact the Technical Services Group?
  • 10. 
    True/False You don’t need to associate a project if you’d like to make a Q-Sys Switch Validation request.
    • A. 

      True

    • B. 

      False

  • 11. 
    Multiple Choice What is a Q-Sys Design Conversion request?
    • A. 

      QSC will review a competitors’ system design or specification, and provide guidance on alternative solutions based upon QSC products.

    • B. 

      QSC will provide testing and validation of non-approved Gigabit switches.

    • C. 

      QSC will submit a Q-Sys solution based on the supplied venue details.

  • 12. 
    Multiple Choice What website can you submit a request for assistance from the QSC AET team?
    • A. 

      Qscaet.com

    • B. 

      Aetqsc.com

    • C. 

      Qsysaet.com

Back to Top Back to top