Psychological Consultation And Collaboration Quiz 1

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| By Caroline_wandle
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Questions: 21 | Attempts: 116

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Psychological Consultation And Collaboration Quiz 1 - Quiz


Quiz for Readings for Modules 1-3


Questions and Answers
  • 1. 

    1. Consultation can be most clearly differentiated from counseling or therapy on which of the following?                                

    • A.

      Nature of the relationship

    • B.

      Nature of the process

    • C.

      Primary target of the process

    • D.

      Backgrounds of the persons delivering the two processed

    Correct Answer
    C. Primary target of the process
    Explanation
    Consultation can be most clearly differentiated from counseling or therapy based on the primary target of the process. While counseling and therapy focus on providing support and treatment to individuals or groups with psychological or emotional issues, consultation is primarily aimed at providing expert advice, guidance, and recommendations to individuals or organizations seeking assistance in a specific area or problem. The focus of consultation is on problem-solving, decision-making, and improving overall functioning rather than providing therapeutic interventions.

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  • 2. 

        2.    One good indicator of cultural values is:         

    • A.

      Religious preference

    • B.

      Skin color

    • C.

      Holidays observed

    • D.

      None of the above

    Correct Answer
    D. None of the above
    Explanation
    The correct answer is "None of the above." This is because cultural values cannot be accurately determined solely based on religious preference, skin color, or holidays observed. Cultural values are complex and multifaceted, influenced by a variety of factors such as history, traditions, beliefs, and social norms. Therefore, it is important to consider a wide range of factors when assessing cultural values rather than relying on any single indicator.

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  • 3. 

    3. Probably the greatest difference between consultation and collaboration can be found in the            

    • A.

      Nature of the relationship

    • B.

      The values that drives the processes

    • C.

      The expected outcomes

    • D.

      The consultant’s involvement in the intervention

    Correct Answer
    D. The consultant’s involvement in the intervention
    Explanation
    The greatest difference between consultation and collaboration can be found in the consultant's involvement in the intervention. In consultation, the consultant typically takes a more directive role and provides expert advice and guidance to the client. The consultant may have more control over the intervention process and decision-making. In contrast, collaboration involves a more equal and participatory relationship between the consultant and the client. The consultant works alongside the client as a partner, facilitating joint decision-making and problem-solving. The consultant's involvement in the intervention is more collaborative and less directive.

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  • 4. 

    4.        When the consultant thinks that a skill deficit accounts for a consultee’s difficulty with a client, Caplan would recommend:  

    • A.

      Working intensively with the consultee to provide him or her with the needed skills.

    • B.

      Advising the consultee’s superior that there is a problem.

    • C.

      Searching the research literature for an appropriate intervention that is empirically upported to provide to the consultee.

    • D.

      Helping the consultee find appropriate ways of gaining the skills needed within his or her organization

    Correct Answer
    D. Helping the consultee find appropriate ways of gaining the skills needed within his or her organization
    Explanation
    Caplan would recommend helping the consultee find appropriate ways of gaining the skills needed within his or her organization. This approach focuses on supporting the consultee in developing the necessary skills to address the difficulty with the client. Instead of immediately advising the consultee's superior or searching for external interventions, Caplan suggests working intensively with the consultee to identify and access resources within their own organization to enhance their skills. This approach promotes professional growth and self-efficacy for the consultee.

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  • 5. 

      5.      According to Ingraham, “intervention paralysis” occurs when consultees        

    • A.

      Know their usual interventions won’t work, but don’t know what to do.

    • B.

      Refuse to act because they do not see a role for themselves in the problem.

    • C.

      Have been so bullied by clients that they are afraid to act.

    • D.

      Mistake serious client issues for cultural differences and then are reluctant to take action

    Correct Answer
    A. Know their usual interventions won’t work, but don’t know what to do.
    Explanation
    According to Ingraham, "intervention paralysis" refers to a situation where consultees are aware that their usual interventions or approaches will not be effective in addressing a problem, but they are unsure of alternative actions to take. This suggests that they are faced with a dilemma, as they understand the ineffectiveness of their typical interventions but are unsure of how to proceed or what actions to take instead.

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  • 6. 

    6. In Caplan’s model, confidentiality of consultation:          

    • A.

      Is addressed only if it is a concern of the consultee

    • B.

      Is part of establishing a coordinate relationship

    • C.

      Refers only to consultants’ communication with consultees’ superiors

    • D.

      Is particularly important in client-centered case consultation

    Correct Answer
    B. Is part of establishing a coordinate relationship
    Explanation
    Confidentiality of consultation is part of establishing a coordinate relationship in Caplan's model. This means that maintaining confidentiality is an essential aspect of building a collaborative and trusting relationship between the consultant and consultee. It ensures that the consultee feels comfortable sharing sensitive information and seeking guidance without fear of judgment or breach of confidentiality. By prioritizing confidentiality, Caplan's model emphasizes the importance of creating a safe and supportive environment for effective consultation.

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  • 7. 

    7. Which of the following is the best example of client-centered case consultation?        

    • A.

      An experienced teacher assisting a new teacher in developing a behavior management program for a problem child

    • B.

      A psychologist evaluating a child and then providing recommendation for treatment to a teacher

    • C.

      A counseling psychologist available for discussion of residence assistants' concerns about dormitory residents

    • D.

      A social worker assisting in the design of a new medical assistance program for migrant workers

    Correct Answer
    B. A psychologist evaluating a child and then providing recommendation for treatment to a teacher
    Explanation
    Client-centered case consultation involves a professional evaluating a client's needs and providing recommendations or assistance based on those needs. In this example, a psychologist evaluates a child and then provides treatment recommendations to a teacher, which aligns with the principles of client-centered case consultation. The focus is on meeting the specific needs of the client (the child) and providing support and guidance to the teacher in addressing those needs.

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  • 8. 

    8. Theme interference reduction:      

    • A.

      Involves the weakening of a consultee's beliefs about the outcome of a particular type of case

    • B.

      Is less effective than unlinking and therefore should not be used

    • C.

      Is a central intervention technique in client-centered case consultation

    • D.

      Should only be used when more short-term techniques to reduce theme interference have been tried

    Correct Answer
    A. Involves the weakening of a consultee's beliefs about the outcome of a particular type of case
    Explanation
    Theme interference reduction involves weakening the consultee's beliefs about the outcome of a particular type of case. This technique aims to reduce the interference caused by preconceived notions or biases that may hinder effective problem-solving. By challenging and reducing these beliefs, the consultee can approach the case with a more open and unbiased mindset, leading to better decision-making and problem-solving abilities.

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  • 9. 

    9. According to Caplan, what is the most appropriate problem to address in consultee-centered consultation?          

    • A.

      Lack of knowledge

    • B.

      Lack of skill

    • C.

      Lack of self confidence

    • D.

      Lack of objectivity

    Correct Answer
    D. Lack of objectivity
    Explanation
    In consultee-centered consultation, the most appropriate problem to address is the lack of objectivity. This means that the consultee may have difficulty seeing the situation from different perspectives or may have biases that prevent them from making objective decisions. By addressing this issue, the consultant can help the consultee gain a more balanced and unbiased view, leading to better decision-making and problem-solving.

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  • 10. 

    10. In their meta-analysis of studies examining consultation effectiveness, Medway and Updyke found that:       

    • A.

      Mental health consultation was superior to other models of consultation when client gains were considered.

    • B.

      All consultation models produced positive overall effects, but did not differ among themselves.

    • C.

      Consultative interventions were superior to therapeutic interventions for most problems.

    • D.

      Clients made greater gains than consultees in most models of consultation.

    Correct Answer
    B. All consultation models produced positive overall effects, but did not differ among themselves.
    Explanation
    The correct answer states that all consultation models produced positive overall effects, but did not differ among themselves. This means that regardless of the specific model of consultation used, all of them were equally effective in producing positive outcomes. This suggests that the choice of consultation model may not significantly impact the overall effectiveness of the consultation process.

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  • 11. 

    11. What are the three major domains of assessment in consultation?

    • A.

      Client characteristics, immediate environment and larger environment

    • B.

      Lack of objectivity, skill and confidence

    • C.

      Consultee characteristics, environment, and client characteristics

    • D.

      Antecedents, behavior, and consequences

    Correct Answer
    C. Consultee characteristics, environment, and client characteristics
    Explanation
    The three major domains of assessment in consultation are consultee characteristics, environment, and client characteristics. This means that when conducting a consultation, it is important to assess the characteristics of the person seeking consultation, the environment in which the consultation is taking place, and the characteristics of the client who is being assessed or helped. This comprehensive assessment allows for a better understanding of the situation and helps in developing effective strategies and interventions.

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  • 12. 

    12. Bergan and Tombari found that consultant variables had their greatest influence on consultation:

    • A.

      During problem identification

    • B.

      During problem analysis

    • C.

      When the consultant designed intervention plans

    • D.

      During implementation

    Correct Answer
    A. During problem identification
    Explanation
    Bergan and Tombari conducted research and discovered that consultant variables had the most significant impact on consultation during the problem identification phase. This means that consultants play a crucial role in identifying and understanding the problems at hand, which is a critical step in the consultation process. During this phase, the consultant's expertise and skills are utilized to gather information, analyze the situation, and identify the root causes of the problems. This finding suggests that consultants' influence is most pronounced in the early stages of the consultation process.

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  • 13. 

    13. In an analog study, Rogers found that when consultants followed up on cultural issues that may have been contributing to a problem situation, they were perceived as:

    • A.

      More competent by African American consultees, but not European American consultees

    • B.

      More competent by consultees from both ethnic groups

    • C.

      More likable by African American consultees

    • D.

      More likeable by consultees from both ethnic groups

    Correct Answer
    B. More competent by consultees from both ethnic groups
    Explanation
    In an analog study conducted by Rogers, it was found that when consultants addressed cultural issues that may have been contributing to a problem situation, they were perceived as more competent by consultees from both ethnic groups. This suggests that addressing cultural issues is seen as a valuable and effective approach by both African American and European American consultees in improving the perceived competence of the consultants.

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  • 14. 

    14. In a 2005 study, Noell and his colleagues examined strategies to increase treatment or strategy integrity.  Which of the following strategies was associated with better treatment integrity? 

    • A.

      Intervention scripts

    • B.

      Teaching students to remind teachers to implement the intervention

    • C.

      Meetings with the consultant

    • D.

      Performance feedback

    Correct Answer
    D. Performance feedback
    Explanation
    Performance feedback was found to be associated with better treatment integrity in the 2005 study conducted by Noell and his colleagues. This suggests that providing feedback on performance can improve the implementation of interventions or strategies. The other options, such as intervention scripts, teaching students to remind teachers, and meetings with consultants, were not specifically mentioned as being associated with better treatment integrity in the study.

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  • 15. 

    15. The first step in becoming culturally competent is 

    • A.

      Acknowledging that there is no difference among people of different races and ethnic origins

    • B.

      Understand one’s own culture and its impact

    • C.

      Understand the sociopolitical forces that impact development

    • D.

      Understand the values structures of all cultural groups and the variation within those groups.

    Correct Answer
    B. Understand one’s own culture and its impact
    Explanation
    Understanding one's own culture and its impact is the first step in becoming culturally competent because it allows individuals to recognize their own biases, beliefs, and assumptions that may influence their interactions with people from different cultural backgrounds. By understanding how their own culture shapes their worldview, individuals can become more self-aware and open-minded, which is essential for effectively engaging with and respecting individuals from diverse cultural groups. This self-reflection also helps individuals to recognize and challenge any stereotypes or prejudices they may hold, leading to more inclusive and culturally sensitive interactions.

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  • 16. 

    Formative evaluation is concerned with:

    • A.

      What goes on during the consultation

    • B.

      More quantitative methodology

    • C.

      The consultee’s contribution to consultation

    • D.

      The impact of consultation

    Correct Answer
    A. What goes on during the consultation
    Explanation
    Formative evaluation is concerned with what goes on during the consultation. This means that it focuses on the process and activities that occur during the consultation session. It aims to assess the effectiveness of the consultation by gathering qualitative data and feedback from the participants. This type of evaluation helps to identify strengths and weaknesses in the consultation process, and provides valuable insights for improvement and development. It is different from a quantitative methodology, which focuses more on numerical data and statistical analysis. The consultee's contribution to the consultation and the impact of the consultation are also important aspects that formative evaluation considers.

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  • 17. 

    17. Goal attainment scaling involves:

    • A.

      A measurement of only outcome measures

    • B.

      Measuring goals in terms of attained versus non-attained objectives

    • C.

      Quantifying outcomes in terms of a continuum

    • D.

      The planning of counseling sessions in school

    Correct Answer
    C. Quantifying outcomes in terms of a continuum
    Explanation
    Goal attainment scaling involves quantifying outcomes in terms of a continuum. This means that instead of simply measuring whether goals have been achieved or not, it involves assigning a numerical value to the level of goal attainment. This allows for a more nuanced and detailed assessment of progress towards the desired outcomes. By quantifying outcomes on a continuum, it provides a more comprehensive understanding of the extent to which goals have been met, and allows for better tracking and evaluation of progress.

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  • 18. 

    18. Which of the following statements is most applicable to the evaluation of consultation?  

    • A.

      Consultants need to document the quality as well as quantity of consultation.

    • B.

      The lack of instruments makes it a formidable responsibility for the consultant.

    • C.

      Thorough discussion of the evaluation purposes (s) should be conducted with consultee.

    • D.

      It can contribute to the research approaches in consultation.

    Correct Answer
    B. The lack of instruments makes it a formidable responsibility for the consultant.
    Explanation
    The statement "The lack of instruments makes it a formidable responsibility for the consultant" is the most applicable to the evaluation of consultation. This suggests that without proper tools or instruments, the consultant faces a difficult task in evaluating the consultation process. This implies that having the necessary instruments or evaluation methods is crucial for the consultant to effectively evaluate the consultation.

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  • 19. 

    19. A code of ethics should guide an individual consultant primarily by:

    • A.

      Being comprehensive, that is, providing answers to most questions that arise during consultation

    • B.

      Dealing with the issues that cannot be handled by common sense

    • C.

      Providing general guidelines for making ethical decisions

    • D.

      Allowing a great deal of latitude in the ethical decision making process

    Correct Answer
    C. Providing general guidelines for making ethical decisions
    Explanation
    The correct answer is providing general guidelines for making ethical decisions. A code of ethics is meant to provide a framework or set of principles that can guide an individual consultant in making ethical decisions. It may not be able to address every specific situation or question that arises during consultation, but it should provide general guidance that can help the consultant navigate ethical dilemmas. It is not meant to replace common sense or provide a strict set of rules, but rather to offer a foundation for ethical decision making.

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  • 20. 

    20. Which of the following is not an ethical guideline regarding advertisement of consulting services? 

    • A.

      Professional memberships may be listed.

    • B.

      Certain advertising approaches are to be avoided.

    • C.

      Direct solicitations are to be avoided.

    • D.

      Statements that compare the effectiveness of one's services with another's are to be avoided.

    Correct Answer
    B. Certain advertising approaches are to be avoided.
    Explanation
    The correct answer is "Certain advertising approaches are to be avoided." This means that there are specific advertising approaches that should not be used when advertising consulting services. The other options mention ethical guidelines such as listing professional memberships, avoiding direct solicitations, and avoiding statements that compare the effectiveness of one's services with another's.

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  • 21. 

    During our readings and shared discussions, we have examined the question below.  Please summarize if and how your thoughts have changed from your initial reactions to this question to your views after further study and review of your classmates' responses. Please be concise in your answers.  Please limit your response to the equivalent of about 1.5 pages (max!). Should evaluation of consultation focus on the quality of the consultant-consultee relationship and changes related to this relationship or change in the client? How would the decision to focus on either of these aspects impact the methods used for formative and summative assessment?

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  • Current Version
  • Feb 14, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 07, 2010
    Quiz Created by
    Caroline_wandle
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