Professionalism & Ethics MCQ Quiz

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Professionalism & Ethics MCQ Quiz - Quiz


Are you a business person or a working professional? Play this quiz containing MCQs and learn more about Professionalism and Ethics. Ethics involve acting in a way that respects fundamental moral values, including honesty, fairness, equality, dignity, etc. The learning from the quiz will help you gain certain soft skills that will help you in your career.
By participating in this quiz, you'll not only assess your current level of understanding but also gain valuable insights into areas where you can further develop your ethical decision-making skills. Whether you're a student, professional, or simply interested in exploring the Read moreintricacies of ethical behavior, this quiz offers an engaging and educational experience. Join us on this journey to deepen your appreciation for professionalism and ethics and enhance your ability to navigate complex ethical situations with integrity and clarity.


Professionalism & Ethics Questions and Answers

  • 1. 

    Which of the following is NOT a characteristic of professionalism?

    • A.

      Kindness

    • B.

      Competency

    • C.

      Morality

    • D.

      Complacency

    Correct Answer
    D. Complacency
    Explanation
    Complacency is not a characteristic of professionalism because it refers to a state of being satisfied with one's current situation and not making an effort to improve or excel. In a professional setting, individuals are expected to constantly strive for growth, development, and excellence in their work. They should be proactive, motivated, and always seeking ways to enhance their skills and knowledge. Complacency can hinder progress and prevent individuals from reaching their full potential, which goes against the values and expectations of professionalism.

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  • 2. 

    Which is NOT a fundamental element of a profession?

    • A.

      Value Orientation to Service.

    • B.

      Responsibility in a work task.

    • C.

      Autonomy in Decision Making.

    • D.

      Abstract Knowledge Used.

    Correct Answer
    B. Responsibility in a work task.
    Explanation
    Responsibility in a work task is not a fundamental element of a profession because it is a basic expectation in any job, regardless of whether it is considered a profession or not. Fundamental elements of a profession typically include value orientation to service, autonomy in decision making, and the use of abstract knowledge. These elements distinguish a profession from other occupations and highlight the specialized skills, expertise, and ethical considerations that professionals are expected to possess.

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  • 3. 

    The fundamental elements of a profession were adapted from Brown in what year?

    • A.

      1961

    • B.

      1971

    • C.

      1981

    • D.

      1991

    Correct Answer
    B. 1971
    Explanation
    The fundamental elements of a profession were adapted from Brown in 1971. This suggests that in that year, Brown introduced or proposed the key components that define a profession. It is likely that these elements have since been widely accepted and used as a framework for understanding and evaluating professional practices.

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  • 4. 

    What does the ABC model explain?

    • A.

      Affective, Behaviour, Conformity.

    • B.

      Affective, Benevolence, Cognition.

    • C.

      Affection, Behaviour, Commitment.

    • D.

      Affective, Behaviour, Cognition.

    Correct Answer
    D. Affective, Behaviour, Cognition.
    Explanation
    The ABC model explains the three components of human behavior: affective (emotional), behavioral (observable actions), and cognitive (thought processes). This model suggests that these three elements are interconnected and influence each other, leading to various behaviors and responses.

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  • 5. 

    There are Six characteristics of a professional style. Which is NOT a professional style?

    • A.

      Ethical

    • B.

      Emotional

    • C.

      Responsible

    • D.

      Intellectual

    Correct Answer
    B. Emotional
    Explanation
    Emotional is not a professional style because it involves being driven by personal feelings and emotions, which can hinder objectivity and rational decision-making in a professional setting. Professionals are expected to maintain a level of emotional intelligence and control, focusing on logical reasoning and professional conduct rather than being swayed by their emotions. Being ethical, responsible, and intellectual are all important aspects of a professional style, as they involve adhering to moral principles, being accountable for one's actions, and demonstrating knowledge and expertise in one's field.

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  • 6. 

    What is at the foundation of a person's professionalism?

    • A.

      Clinical competence

    • B.

      Ethics and moral practices

    • C.

      Technical skills

    • D.

      Humanism

    Correct Answer
    A. Clinical competence
    Explanation
    Clinical competence is at the foundation of a person's professionalism because it refers to the ability to perform tasks and duties related to one's profession with the necessary knowledge, skills, and expertise. It encompasses the ability to apply theoretical knowledge in practical situations, make informed decisions, and provide high-quality care or service. Without clinical competence, a person cannot effectively fulfill their professional responsibilities and meet the standards expected in their field. It is a fundamental aspect of professionalism that ensures individuals can effectively contribute to their profession and provide the best possible outcomes for their clients or patients.

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  • 7. 

    The THREE major pillars of professionalism are listed below. Which is not a major pillar?

    • A.

      Altruism

    • B.

      Competence

    • C.

      Excellence

    • D.

      Humanism

    Correct Answer
    B. Competence
    Explanation
    Competence is not a major pillar of professionalism. While competence is important in any profession, it is not considered one of the major pillars. The three major pillars of professionalism are altruism, excellence, and humanism. Altruism refers to the selfless concern for the well-being of others, excellence represents the commitment to high standards and continuous improvement, and humanism emphasizes the importance of empathy, compassion, and understanding in professional practice. Competence, although essential, is not specifically mentioned as one of the major pillars in this context.

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  • 8. 

    _____________________ is the system of rules that govern the ordering of values.

    • A.

      Ethics

    • B.

      Organizational Culture

    • C.

      Protocol

    • D.

      Value system

    Correct Answer
    A. Ethics
    Explanation
    Ethics is the system of rules that govern the ordering of values. Ethics provides a framework for individuals and societies to determine what is morally right or wrong, and guides behavior and decision-making based on these principles. It encompasses principles such as honesty, fairness, and respect for others. By adhering to ethical standards, individuals and organizations can ensure that their actions align with their values and contribute to a just and harmonious society.

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  • 9. 

    Which BEST defines the principle value?

    • A.

      Foundation upon which other values and measures of integrity are based.

    • B.

      Foundation relative to the values and attitudes of a society.

    • C.

      Foundation encompassing the values and ethics concerns of humanism.

    • D.

      Foundation of integrity, accountability, and humanism.

    Correct Answer
    A. Foundation upon which other values and measures of integrity are based.
    Explanation
    The principle value is defined as the foundation upon which other values and measures of integrity are based. This means that it serves as the fundamental basis for determining what is right and wrong, and it influences the development of other values and ethical standards. It is the core principle that guides individuals and societies in their decision-making processes and actions.

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  • 10. 

    Characteristics such as loyalty, honesty, respect, and sensitivity are related to which of the following?

    • A.

      Values

    • B.

      Traits

    • C.

      Attitude

    • D.

      Attribute

    Correct Answer
    B. Traits
    Explanation
    Traits refer to the inherent qualities or characteristics of a person that influence their behavior and actions. Loyalty, honesty, respect, and sensitivity are all examples of traits that individuals may possess. These traits are enduring and consistent over time, and they play a significant role in shaping an individual's personality and how they interact with others. Therefore, the correct answer is traits.

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  • 11. 

    If a person’s personal conduct is evaluated and judged in comparison to the norms of society, there is a judgment of:

    • A.

      Professional behavior

    • B.

      Moral behavior

    • C.

      Ethical behavior

    • D.

      None of the above

    Correct Answer
    B. Moral behavior
    Explanation
    When a person's personal conduct is evaluated and judged in comparison to the norms of society, it is an assessment of their moral behavior. Moral behavior refers to actions and decisions that are considered right or wrong based on societal standards and values. It involves adhering to principles of fairness, honesty, and integrity in one's personal life. This judgment is based on the individual's adherence to societal norms and expectations, rather than professional conduct or ethical behavior, which may have their own separate standards and guidelines.

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  • 12. 

    What is referred to as the value and or guidelines which a professional needs to follow in order to remain registered as a member of the professional body?

    • A.

      Organizational obligations

    • B.

      Codes of ethics

    • C.

      Moral obligation

    • D.

      Professional ethics

    Correct Answer
    B. Codes of ethics
    Explanation
    Codes of ethics are referred to as the value and guidelines that professionals need to follow in order to remain registered as members of a professional body. These codes outline the expected behavior, standards, and principles that professionals should adhere to in their practice. They provide a framework for ethical decision-making and ensure that professionals maintain the highest standards of integrity and professionalism in their work. By following these codes, professionals demonstrate their commitment to ethical conduct and uphold the reputation and trust of their profession.

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  • 13. 

    All of the following describes professional attitudes and behaviors EXCEPT:

    • A.

      Altruism

    • B.

      Humanism

    • C.

      Responsibility

    • D.

      Religious

    Correct Answer
    D. Religious
    Explanation
    The question asks for the option that does not describe professional attitudes and behaviors. Altruism, humanism, and responsibility are all commonly associated with professional attitudes and behaviors as they involve selflessness, empathy, and accountability. However, religious beliefs or practices are not necessarily indicative of professional attitudes and behaviors as they are personal and may not directly relate to one's professional conduct.

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  • 14. 

    Which stage of development of a professional is described below: Experienced in employing and expanding, and renewing the cognitive process with new attainment.

    • A.

      Preprofessionals

    • B.

      Appliers

    • C.

      Analysts

    • D.

      Integrator

    Correct Answer
    C. Analysts
    Explanation
    Analysts are described as professionals who are experienced in employing and expanding their cognitive process with new attainment. This suggests that they have a deep understanding of their field and are able to apply their knowledge and skills effectively. They are skilled at analyzing information and making informed decisions based on their analysis. This stage of development is characterized by a high level of expertise and the ability to think critically and problem-solve.

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  • 15. 

    Which body or group of persons are often referred to as guardians of professional values:

    • A.

      Professional corporations

    • B.

      Professional associations

    • C.

      Hospitality committees

    • D.

      None of the above

    Correct Answer
    B. Professional associations
    Explanation
    Professional associations are often referred to as guardians of professional values. These associations are made up of individuals who work in the same profession and are dedicated to upholding the standards, ethics, and values of that profession. They establish codes of conduct, provide guidance and support to their members, and enforce disciplinary actions when necessary. Professional associations play a vital role in maintaining the integrity and reputation of a profession, ensuring that its members adhere to the highest standards of professionalism.

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  • 16. 

    When a person's confidence is placed in some person or thing is often called:

    • A.

      Attitude

    • B.

      Behavior

    • C.

      Belief

    • D.

      Ethics

    Correct Answer
    C. Belief
    Explanation
    Belief refers to the trust or confidence that a person has in someone or something. It is a psychological state in which an individual accepts something as true or real, without requiring proof or evidence. When a person's confidence is placed in someone or something, it can be described as a belief. This belief can be based on personal experiences, values, religious or cultural teachings, or even social influence. It shapes a person's thoughts, emotions, and actions, influencing their attitudes and behaviors towards the person or thing they believe in.

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  • 17. 

    Which is NOT a key ethical value?

    • A.

      Trustworthiness

    • B.

      Tentativeness

    • C.

      Respect

    • D.

      Citizenship

    Correct Answer
    B. Tentativeness
    Explanation
    Tentativeness is not a key ethical value because it refers to being hesitant or uncertain, which is not a characteristic that is typically associated with ethical behavior. Trustworthiness, respect, and citizenship are all important ethical values that guide individuals to act honestly, treat others with dignity, and fulfill their responsibilities as members of a community. Tentativeness does not align with these principles and is therefore not considered a key ethical value.

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  • 18. 

    There are TWO aspects to ethics. Which of the two areas is related to the aspects?

    • A.

      Ability to ascertain good values & the competence to identify them according to societal norms

    • B.

      Ability to detect the implications of doing right over wrong & the consequences of not acting on the wrong

    • C.

      Ability to discern right from wrong & the commitment to do what is right, good proper

    • D.

      Ability to describe what is right and wrong about ethics & the containment of unethical practices

    Correct Answer
    C. Ability to discern right from wrong & the commitment to do what is right, good proper
    Explanation
    The correct answer is "Ability to discern right from wrong & the commitment to do what is right, good, proper." This answer aligns with the definition of ethics, which involves the ability to distinguish between right and wrong and the commitment to act in accordance with what is considered morally right, good, and proper. It encompasses both the understanding of ethical principles and the determination to adhere to them in decision-making and actions.

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  • 19. 

    Which philosopher was concerned with the strength of character involving both feelings and actions?

    • A.

      Socrates

    • B.

      Plato

    • C.

      Python

    • D.

      Timon

    Correct Answer
    A. Socrates
    Explanation
    Socrates was concerned with the strength of character involving both feelings and actions. He believed that true knowledge and wisdom come from self-examination and questioning one's own beliefs and values. Socrates emphasized the importance of moral virtue and believed that individuals should strive to align their actions with their inner convictions. He believed that a person with a strong character would act virtuously and make decisions based on reason and ethical principles.

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  • 20. 

    All the following are key areas that make a professional EXCEPT:

    • A.

      Education in field

    • B.

      Practice in field

    • C.

      Love for work

    • D.

      Behavior

    Correct Answer
    C. Love for work
    Explanation
    Love for work is not a key area that makes a professional. While education in the field, practice in the field, and behavior are important aspects of professionalism, love for work is more of a personal preference or passion rather than a defining factor of professionalism. It may contribute to job satisfaction and motivation, but it does not necessarily make someone a professional in their field.

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  • 21. 

    Thinking and behaving professionally in the workplace influences all BUT one of the following:

    • A.

      Increase opportunities and growth

    • B.

      Increases opportunity for promotion

    • C.

      Increases job leniency

    • D.

      Decrease ad hoc behavior

    Correct Answer
    C. Increases job leniency
    Explanation
    Thinking and behaving professionally in the workplace influences various aspects such as increasing opportunities and growth, increasing the opportunity for promotion, and decreasing ad hoc behavior. However, it does not increase job leniency. Professionalism is associated with maintaining high standards, following rules and regulations, and being disciplined, which may not align with leniency in job expectations.

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  • 22. 

    Professional socialization encourages many areas. Which one below is NOT encouraged by the process?

    • A.

      Fair Play

    • B.

      Integrity

    • C.

      Opportunistic

    • D.

      Accountability

    Correct Answer
    C. Opportunistic
    Explanation
    Professional socialization is the process through which individuals acquire the knowledge, skills, and values of a particular profession. It aims to foster ethical behavior, responsibility, and accountability among professionals. Fair play, integrity, and accountability are all values that are encouraged and emphasized during the professional socialization process. However, being opportunistic, which involves taking advantage of situations for personal gain without considering ethical or moral principles, is not encouraged as it goes against the principles of professionalism.

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  • 23. 

    Suppose your co-worker told you something that was sensitive. Which one of the following should be a professional personal practice?

    • A.

      Discretion

    • B.

      Performance Standards

    • C.

      Job objectives

    • D.

      Confidentiality

    Correct Answer
    D. Confidentiality
    Explanation
    Confidentiality is the correct answer because it refers to the practice of keeping sensitive information private and not disclosing it to others. In a professional setting, it is important to maintain confidentiality when someone shares sensitive information with you, such as a co-worker sharing a personal or work-related issue. Respecting confidentiality builds trust and shows professionalism in handling sensitive matters.

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  • 24. 

    You are at a business luncheon; who should pay the bill?

    • A.

      Always split it down the middle.

    • B.

      Whoever made the invitation should pay the bill

    • C.

      Whoever makes more money

    • D.

      Whoever is more insistent should get the bill.

    Correct Answer
    B. Whoever made the invitation should pay the bill
    Explanation
    The correct answer is "Whoever made the invitation should pay the bill." This is because the person who extended the invitation is typically considered the host and is expected to cover the expenses. It is a common etiquette in business settings for the person who initiated the lunch meeting to take care of the bill as a gesture of hospitality.

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  • 25. 

    You are in attendance at a business meeting. Is it acceptable to leave a call phone on?

    • A.

      Always.

    • B.

      Never! Your dinner mate should get your full attention.

    • C.

      Yes! A long as everyone else has their cell phone on.

    • D.

      Never, it is just rude.

    Correct Answer
    A. Always.
    Explanation
    The correct answer is "Always." This suggests that it is acceptable to leave a cell phone on during a business meeting. However, it is important to note that this answer may vary depending on the specific context and cultural norms. In some business settings, it may be considered appropriate to have a cell phone on for urgent matters or to take notes digitally. It is essential to be mindful of the meeting's purpose and guidelines to determine whether leaving a cell phone on is acceptable or not.

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  • Current Version
  • Mar 17, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 19, 2010
    Quiz Created by
    Mrdadaley
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