True
False
Laws that tell us how we must work
A set of moral principles and values
Rules that regulate are services
Regulations that relate to client care
Health Practitioner Regulation National Law
Moral Principles Act
Work Health & Safety Act
Code of Ethics
Maintain honesty, loyalty and diplomacy in all contacts with the profession and society
Give to the employer the co-operation and show the initiative and efficiency needed to serve all patients capably and efficiently
Refrain from criticising the employer’s treatment of patients or any previous dentaltreatment or the dental profession in general
Only share professional details of individual patients with family members
Being tall
Loyalty
Confidentiality
Honesty
Speaking English
Discretion and tact
Punctuality
Courtesy
Dependability
Dental assistant
Dentist specialist
Dental hygienist
Dental therapist
True
False
True
False
True
False
Client's have no rights
Client's have the right of informed consent
Client's have the right of confidentiality
Client's have the right to be accepted
True
False
The dentist is obligated have to make work available to the dental assistant
The dentist must continue to pay the dental assistant’s wage even if no work is available
The dentist will expect the dental assistant to carry out any duties not related to his/her position
The dentist must develop and implement WHS practices and disseminate information to staff.
Arrive at the dental practice when it best suits the employee
Be ready and willing to work if work is available
Carry out duties in a competent and careful manner
Inform the dentist of any matters that affect the smooth running of the practice
Annual raise in salary
Unfair dismissal
Sexual harassment
The right to a safe and pleasant working environment.
True
False
Only provide workers compensation to full time employees
Report incidents or injuries
Fulfil your responsibilities if a worker is injured
Establish a return to work program
Notify your employer of an injury if it doesn't heal within a week
Permit your nominated treating doctor to release information to the insurer
Participate and cooperate with the development and implementation of injury management and return-to-work plans.
Provide a WorkCover certificate of capacity (completed by a medical practitioner) to the insurer, where weekly benefits are being claimed
Communication skills can not be learned or improved
Communication can be broadly defined as the sending or receiving of messages containing meaning
Communication can be either written, verbal or non-verbal
People with effective communication skills tend to do well in life
True
False
Remove physical barriers
Be on the same eye level as your client
Be aware of personal space and face the client
Use eye contact in a culturally appropriate way
Maintain an open, relaxed body posture
Communicate with warmth and empathy
Use silence positively
Talk on a telephone while they are speaking
Look beyond a person to what is behind them
Rolling your eyes
True
False
True
False
True
False
True
False
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