Product Knowledge Test For CA Tco

50 Questions | Total Attempts: 19

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Product Knowledge Test For CA Tco

Questions and Answers
  • 1. 
    LX HandlingTCO must email NOTOC to AAT [email protected]/* */ 
    • A. 

      No later than STD/ETD -10mins

    • B. 

      Before ETD

    • C. 

      After ATD

  • 2. 
    LX HandlingFinal loadsheet will send to cockpit and boarding gate 
    • A. 

      STD -30mins

    • B. 

      STD -20mins

    • C. 

      STD -10mins

  • 3. 
    LX HandlingTCO shall cross check SI column of ______________ against the LIR 
    • A. 

      Baggage breakdown (piece per compartment)

    • B. 

      Total weight (total weight per compartment)

    • C. 

      Total number of passenger (no. of passenger per zone)

  • 4. 
    LX HandlingGate baggage handling 
    • A. 

      Not necessary to do LMC

    • B. 

      Must do LMC and adjust weight

    • C. 

      Must do LMC but not necessary to adjust weight

  • 5. 
    LX HandlingDelay message 
    • A. 

      If delay more than 10mins, delay message must be send after consult with LX

    • B. 

      If delay more than 20mins, delay message must be send after consult with LX

    • C. 

      Not necessary to send delay message

  • 6. 
    LX HandlingAttachment of air-bridge on arrival 
    • A. 

      Inner bridge first, then outer bridge

    • B. 

      Outer bridge first, then inner bridge

    • C. 

      Both inner and outer bridges shall be attached at the same time

  • 7. 
    LX HandlingArrival baggage delivery standard 
    • A. 

      First trip: ATA +07mins, last trip: ATA +28mins

    • B. 

      First trip: ATA +07mins, last trip: ATA +20mins

    • C. 

      First trip: ATA +07mins, last trip: ATA +18mins

  • 8. 
    LX HandlingDeadhead crew 
    • A. 

      Included in passenger figures and on G.D

    • B. 

      Included in crew figures

  • 9. 
    QR Handling Passenger Loading Checklist / Aircraft Cargo Door Check Sheet 
  • 10. 
    QR HandlingTCO should check with ALSR to ensure the doorsill condition has been checked by LDL operator and phone call to QR personnel for any irregularity or aircraft damage (even nil) at or before ATA +15mins 
    • A. 

      True

    • B. 

      False

  • 11. 
    QR HandlingTCO shall inform the time of loading commence & complete to personnel 
    • A. 

      True

    • B. 

      False

  • 12. 
    QR HandlingDelay message 
    • A. 

      Not necessary to send delay message

    • B. 

      Foreseen delay more than 15mins from STD

    • C. 

      Foreseen delay more than 30mins from STD

  • 13. 
    QR HandlingOffloaded baggage 
    • A. 

      Take “OFFLOAD BAG – DO NOT LOAD” sticker from boarding gate and affix it on the offloaded baggage

    • B. 

      Take photo(s) of offloaded baggage with tag no. and send to [email protected]

    • C. 

      Place the offloaded baggage in crew sight on ramp

    • D. 

      All of the above

  • 14. 
    QR HandlingBaby stroller 
    • A. 

      Ensure packed with plastic bag

    • B. 

      Ensure packed with plastic bag and sealed

  • 15. 
    BI HandlingOCS handling (1) 
    • A. 

      ALSR should complete BI OCS Handling Report and pass it to personnel to confirm received of OCS

    • B. 

      Delivery the in-bound yellow OCS to basement

    • C. 

      All of the above

  • 16. 
    BI Handling OCS handling (2)
    • A. 

      Blue and yellow bag are send to BSS

    • B. 

      Blue and yellow bag are send to CPSL

    • C. 

      Blue bag is send to CPSL and yellow bag is send to BSS

  • 17. 
    BI HandlingLMC
    • A. 

      No LMC is allowed. Re-issue of loadsheet if required

    • B. 

      For narrow body: ±500kg / For wide body: ±1000kg

    • C. 

      ±700kg for all aircraft type

  • 18. 
    BI HandlingDamaged baggage handling 
    • A. 

      A) BSS will inform TCO if any damaged baggage found and send to shipside separately

    • B. 

      B) TCO should alert personnel once received the message

    • C. 

      C) Inform ALSR do not load the baggage onboard until personnel has taken photos

    • D. 

      A & b

    • E. 

      A, b & c

  • 19. 
    BI HandlingAircraft push back time 
    • A. 

      A) Base on TCO’s own watch

    • B. 

      B) Check with headset man

    • C. 

      C) Confirm with personnel

    • D. 

      B & c

  • 20. 
    S7 Handling Refueling 
    • A. 

      It is mandatory to instruct refueling man to uplift minimum fuel 14,000kgs upon flight arrival

    • B. 

      Only start refueling after TCO collect the fuel order sheet and pass the fuel figure to refueling man

    • C. 

      Start refueling at STD/ETD -30mins

  • 21. 
    S7 HandlingCargo door 
    • A. 

      A) Cargo door shall be closed at STD/ETD -05mins

    • B. 

      B) Cargo door shall be closed at STD/ETD -10mins

    • C. 

      C) Waiting for personnel’s approval before re-open the cargo door

    • D. 

      A & c

    • E. 

      B & c

  • 22. 
    S7 HandlingLMC for baggage
    • A. 

      Shall base on the actual weight on PNR for check-in and cabin bag

    • B. 

      Shall base on average weight provided by LCL

    • C. 

      Shall base on standard weight

  • 23. 
    S7 HandlingShort-shipped baggage 
    • A. 

      Shall inform the total number of short-shipped baggage and tag number to personnel before leaving shipside

    • B. 

      Shall inform the total number of short-shipped baggage and tag number to personnel after return to office

    • C. 

      Not necessary to provide these information

  • 24. 
    S7 HandlingTurnaround time 
    • A. 

      50 mins for all situation

    • B. 

      55 mins for all situation

    • C. 

      Normal – 50 mins / Total in/out deadload is ≥ 5,000kg – 55 mins

  • 25. 
    S7 HandlingBaggage loading 
    • A. 

      Domestic transfer baggage via OVB must load at the door side and ALSR report the total number and position to LCO during loading confirmation

    • B. 

      Domestic transfer baggage via OVB must load at inner part of the compartment

    • C. 

      ALSR must report the total number and position of domestic transfer baggage via OVB to LCO during loading confirmation

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