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Standardized Test
Principles Of Supervison
50 Questions
|
By Jsn808c | Updated: Jan 28, 2013
| Attempts: 272
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1.
What is formal complaint called?
Negotiation
Grievance
Arbitration
Mediation
Submit
Start Quiz
About This Quiz
DANTES/DSST* STUDY GUIDE EXAMS
2.
What first name or nickname would you like us to use?
You may optionally provide this to label your report, leaderboard, or certificate.
2.
Which of the following is an example of Maslow's first level of needs?
Food
Car
School
Church
Submit
3.
Which of the following is responsible for ensuring employee safety?
OSHA
EEO
Department of Labor
COBRA
Submit
4.
Which of the following us NOT a supervisory function?
Marketing
Planning
Staffing
Organizing
Submit
5.
When a supervisor ask for opinions in making decisions
Situational leadership
Participative leadership
Autocratic leadership
Laissez faire leadership
Submit
6.
Which of the following tells employees and others what is the main purpose of the company is
Vision
Mission statement
Company statement
Business plan
Submit
7.
A totalitarian leader
Situational leadership
Participative leadership
Autocratic leadership
Laissez faire leadership
Submit
8.
Who created a system of human needs and motivations?
Max Weber
Abraham Maslow
Douglas McGregor
Frank Gilbreth
Submit
9.
When you choose the best action for each situation
Situational leadership
Participative leadership
Autocratic leadership
Laissez faire leadership
Submit
10.
When someone is producing at standard it is called
Role
Role conflict
Norm
Status
Submit
11.
Which of the following shows alternate paths for decision making?
Organizational chart
Gantt chart
Decision tree
Simulation
Submit
12.
Which of the following is a union function?
Negotiate pay
Creating new business policies
Budgeting
Creating statistical reports
Submit
13.
Which of the following is an industry commonly known to have line employees?
Automative
Woodworking
Education
Retail
Submit
14.
Which of the following shows timelines for projects?
Organizational chart
Gantt chart
Decision tree
Simulation
Submit
15.
An employee that works on an assembly line performing the same task again and again is an example of
Job specialization
Job rotation
Job sharing
None of the above
Submit
16.
Which of the following industries is part of a dynamic environment, meaning the market is constantly changing and updating?
Nurseries
Education
Electronics
Manufacturing
Submit
17.
Regardinf sexual harassment which of the following is NOT true
Offenders can be same or opposite sex
Victims do not have to be harassed personnaly but affected through environment
Harasser must be a superior employee
Harassment may occur without economic injury
Submit
18.
This scientific study originally tested worker's output and light, later revealing unintended consequences
Theory Y
Theory X
Hawthorne Effect
TQM
Submit
19.
Hands off leadership
Situational leadership
Participative leadership
Autocratic leadership
Laissez faire leadership
Submit
20.
Who was a proponent of bureaucracy?
Max Weber
Abraham Maslow
Douglas McGregor
Frank Gilbreth
Submit
21.
Who was responsible for developing the 14 principles of management?
Max Weber
Henri Fayol
Douglas McGregor
Frank Filbeth
Submit
22.
A policy can be defined as a ___________ action course that serves as a guide for the identified and accepted objectives and goals.
Predefined
Flexible
Necessary
Unknown
Submit
23.
Which of the following can NOT be discussed in a job interview?
Education and degrees
Children
Previous wages
Personality
Submit
24.
Long term success through customer satisfaction
Theory Y
Theory X
Hawthorne Effect
TQM
Submit
25.
Which of the following is not a protected Title VII class?
Race
Age
Sexual preference
Religion
Submit
26.
Which of the following is an example of an extrinsic reward?
Raise
Self-esteem
Praise
Personal development
Submit
27.
What is it called when a third party of empowered to resolve a disagreement it is called?
Negotiation
Grievance
Arbitration
Mediation
Submit
28.
Which of the following is an example of Maslow'sthird level of needs?
Sex
Money
Love
Home
Submit
29.
When two groups of individuals work together to resolve a problem it is called
Negotiation
Grievance
Arbitration
Mediation
Submit
30.
When a person acts as expected as part of tje group they are protraying their
Role
Groupthink
Norm
Status rank
Submit
31.
Which of the following is NOT an example of traditional authority?
Supervisor
Vice President
Bishop
Secretary
Submit
32.
The grapevine of the organization is everything BUT
Formal
Generally accurate
Verbal
Exist in every organization
Submit
33.
Legitimate power is the same as
Lassaize faire leadership
Traditional leadership
Peer pressure
Expert leadership
Submit
34.
Which is the second stage of Maslow's Hierarchy of Needs?
Self-actualization
Esteem needs
Safety needs
Physical needs
Submit
35.
Which of the following shows the relationship between employees and their peers?
Organizational chart
Gantt chart
Decision tree
Simulation
Submit
36.
Which of the following ensures that employees retain access to medical coverage after involuntary termination?
OSHA
EEO
Department of labor
COBRA
Submit
37.
What is it called when a third party is facilitating negotiations?
Concession
Grievance
Arbitration
Mediation
Submit
38.
When a supervisor beleives that all employees like work it is called
Theory Y
Theory X
Theory Effect
TQM
Submit
39.
Which of the following investigates buisnesses and individuals for enforcement of laws regrding protected classes?
OSHA
EEO
Department of Labor
COBRA
Submit
40.
Who created Theory X and Theory Y?
Max Weber
Abraham Maslow
Douglas McGregor
Frank GIlbreth
Submit
41.
Which of the following is NOT part of a training program?
Job sharing
Job rotating
Temporary promotion
Promotion
Submit
42.
Two receptionist work at Widget, Inc., one in the morning and one in the afternoon. They are an example of
Job specialization
Job rotation
Job sharing
None of the above
Submit
43.
Which of the following is the Title that protects race?
Title IV
Title V
Title VI
Title VII
Submit
44.
Which of the following is an example of evironmental stress?
Construction noise
Strong perfume
Peers
Broken heating unit
Submit
45.
If a plant manager is tasked to reduce cost by 10% this is an example of what kind of goal?
Strategic
Long-term
Tactical
Operational
Submit
46.
Referent power is the same as
Lassaize faire leadership
Charismatic leadership
Peer pressure
Expert leadership
Submit
47.
Which of the following is NOT a way to deal with risk?
Assuming
Avoiding
Shifting
Deflecting
Submit
48.
When a supervisor administers a questionaire among participants that have never met it is called
Brainstorming
Sampling
Delphi technique
Groupthink
Submit
49.
Who first studied job motions with bricklayers, studying how fewer hand motions made the work faster?
Max Weber
Abraham Maslow
Douglas McGregor
Frank Filbeth
Submit
50.
To motivate line employees and keep them interested in their work, supervisors may institute any of the following BUT
Job specialization
Job rotation
Mentoring
Four day work weeks
Submit
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All (50)
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Answered (
)
What is formal complaint called?
Which of the following is an example of Maslow's first level of...
Which of the following is responsible for ensuring employee safety?
Which of the following us NOT a supervisory function?
When a supervisor ask for opinions in making decisions
Which of the following tells employees and others what is the main...
A totalitarian leader
Who created a system of human needs and motivations?
When you choose the best action for each situation
When someone is producing at standard it is called
Which of the following shows alternate paths for decision making?
Which of the following is a union function?
Which of the following is an industry commonly known to have line...
Which of the following shows timelines for projects?
An employee that works on an assembly line performing the same task...
Which of the following industries is part of a dynamic environment,...
Regardinf sexual harassment which of the following is NOT true
This scientific study originally tested worker's output and light,...
Hands off leadership
Who was a proponent of bureaucracy?
Who was responsible for developing the 14 principles of management?
A policy can be defined as a ___________ action course that serves as...
Which of the following can NOT be discussed in a job interview?
Long term success through customer satisfaction
Which of the following is not a protected Title VII class?
Which of the following is an example of an extrinsic reward?
What is it called when a third party of empowered to resolve a...
Which of the following is an example of Maslow'sthird level of...
When two groups of individuals work together to resolve a problem it...
When a person acts as expected as part of tje group they are...
Which of the following is NOT an example of traditional authority?
The grapevine of the organization is everything BUT
Legitimate power is the same as
Which is the second stage of Maslow's Hierarchy of Needs?
Which of the following shows the relationship between employees and...
Which of the following ensures that employees retain access to medical...
What is it called when a third party is facilitating negotiations?
When a supervisor beleives that all employees like work it is called
Which of the following investigates buisnesses and individuals for...
Who created Theory X and Theory Y?
Which of the following is NOT part of a training program?
Two receptionist work at Widget, Inc., one in the morning and one in...
Which of the following is the Title that protects race?
Which of the following is an example of evironmental stress?
If a plant manager is tasked to reduce cost by 10% this is an example...
Referent power is the same as
Which of the following is NOT a way to deal with risk?
When a supervisor administers a questionaire among participants that...
Who first studied job motions with bricklayers, studying how fewer...
To motivate line employees and keep them interested in their work,...
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