Businesses and professional firms use presentations to inform, educate, motivate and persuade internal and external audiences. They build presentations into sales, training, and internal communication programs, using the power of words and images to engage their audience and retain attention. This short quiz will help us refresh key concepts from the Effective Presentations training.
The customer may be confused
You might get some challenging criticism
Concerns might be expressed
All options are correct
Whenever the customer asks for one
After you know the customer's needs and wants
As you are learning more details about the customer
After the third meeting
True
False
The Meeting Hijack
Seeking Information Mindset
Seeking Clarity Mindset
None of these
True
False
These interjections may end up being a good thing.
If this continues the customer will hijack the meeting.
Regardless of this customer’s style, things will pan out.
You should try to jump in and provide critical information.
Use the flow and approach that is most comfortable so that you will exude confidence.
Ask other colleagues which flow and approach is most effective for them.
Stick to the script and make a determination you will not deviate during the presentation.
Order key content according to what you learned were the needs and wants of the customer.
It only happens organically, it’s difficult to control.
It is personality dependent when styles are compatible.
It can be planned for in advance.
It is not necessary for a successful presentation.
Send it to the parking lot.
Take the time to provide a complete answer.
Touch on it, but acknowledge the time factor.
Acknowledge the question, but keep presenting.
Sticking to the script
Managing your time
Ready to rock
Good planning and pacing
Wait!
Here's an interesting quiz for you.