Fundamentals Of Effective Presentations Quiz

10 Questions | By Catherinehalcomb | Last updated: Aug 17, 2021

Questions

Settings

Fundamentals Of Effective Presentations Quiz

Businesses and professional firms use presentations to inform, educate, motivate and persuade internal and external audiences. They build presentations into sales, training, and internal communication programs, using the power of words and images to engage their audience and retain attention. This short quiz will help us refresh key concepts from the Effective Presentations training.

Questions and Answers

1.

If a presentation goes poorly, it can result in which of the following:
- A.
  
  The customer may be confused
- B.
  
  You might get some challenging criticism
- C.
  
  Concerns might be expressed
- D.
  
  All options are correct
2.

The best time to give presentations are:
- A.
  
  Whenever the customer asks for one
- B.
  
  After you know the customer's needs and wants
- C.
  
  As you are learning more details about the customer
- D.
  
  After the third meeting
3.

Of all the various mindsets a salesperson can have coming into a presentation with the customer, the most effective one is ‘Locked and Loaded.’
- A.
  
  True
- B.
  
  False
4.

When a customer comes to a presentation almost sold on your solution, but wants to hear what you have to say, we call this:
- A.
  
  The Meeting Hijack
- B.
  
  Seeking Information Mindset
- C.
  
  Seeking Clarity Mindset
- D.
  
  None of these
5.

One of the best ways to open your presentation remarks is to frame your comments by saying something like, “We specialize in three areas, but what most people really appreciate is….”
- A.
  
  True
- B.
  
  False
6.

You are meeting with a boisterous customer who continues to interrupt your flow. He has said he likes to keep things conversational. Which of the following is true?
- A.
  
  These interjections may end up being a good thing.
- B.
  
  If this continues the customer will hijack the meeting.
- C.
  
  Regardless of this customer’s style, things will pan out.
- D.
  
  You should try to jump in and provide critical information.
7.

When organizing your presentation, this needs to be top of mind:
- A.
  
  Use the flow and approach that is most comfortable so that you will exude confidence.
- B.
  
  Ask other colleagues which flow and approach is most effective for them.
- C.
  
  Stick to the script and make a determination you will not deviate during the presentation.
- D.
  
  Order key content according to what you learned were the needs and wants of the customer.
8.

Which of the following is true about customer engagement during a presentation?
- A.
  
  It only happens organically, it’s difficult to control.
- B.
  
  It is personality dependent when styles are compatible.
- C.
  
  It can be planned for in advance.
- D.
  
  It is not necessary for a successful presentation.
9.

During a 30-minute presentation a customer has brought up an important, but not urgent question. If you provide the detailed answer it deserves, you will easily run out of time. You should:
- A.
  
  Send it to the parking lot.
- B.
  
  Take the time to provide a complete answer.
- C.
  
  Touch on it, but acknowledge the time factor.
- D.
  
  Acknowledge the question, but keep presenting.
10.

Early on in the presentation, the customer expresses a concern. Because you know that in a few sections from now, this concern will be addressed, you ask them to stay with you while you continue. This is an example of:
- A.
  
  Sticking to the script
- B.
  
  Managing your time
- C.
  
  Ready to rock
- D.
  
  Good planning and pacing