Policies And Procedures Quiz Questions With Answers

1. Which of the following Assessment Center dimensions are affected by the focus on policies and procedures, the first "Default Thought Process" of the Assessment Center?

Leadership

Job Knowledge

Decision Making

All of the Above

The Default Thought Process affects multiple dimensions in the Assessment Center. Candidate scores in the above dimensions and others are enhanced when the candidate uses this thought process to guide decisions and actions.

Explanation

The Default Thought Process affects multiple dimensions in the Assessment Center. Candidate scores in the above dimensions and others are enhanced when the candidate uses this thought process to guide decisions and actions.

2. Reflective of current progressive management practices in the profession, law enforcement Assessment Centers reward outside the box thinking, which stretches the limits of traditional policy and procedure thinking.

True

False

While some creativity may be rewarded in the Assessment Center, it must be within the procedural, legal and ethical requirements established by the agency. Another way to look at it is not thinking outside the box, but understanding how much space you have to maneuver within the box.

Explanation

While some creativity may be rewarded in the Assessment Center, it must be within the procedural, legal and ethical requirements established by the agency. Another way to look at it is not thinking outside the box, but understanding how much space you have to maneuver within the box.

3. It is clear from the emphasis on policy and procedure that there is usually one best way to respond to Assessment Center problems and situations?

True

False

There is always more than one way to "skin a cat" as the old saying goes. Different approached to problem solving, as long as they remain within the limits of the box, can be and frequently are equally effective.

Explanation

There is always more than one way to "skin a cat" as the old saying goes. Different approached to problem solving, as long as they remain within the limits of the box, can be and frequently are equally effective.

4. An In-Depth knowledge of policies and procedures is referred to as the first _________ _____________ of Assessment Centers.

When the candidate is considering how to respond to a particular problem or scenario, the first question that should come to mind is, "What does the Department require in this situation from a policy and procedural perspective.?" This is referred to as a "Default Thought Process."

Explanation

When the candidate is considering how to respond to a particular problem or scenario, the first question that should come to mind is, "What does the Department require in this situation from a policy and procedural perspective.?" This is referred to as a "Default Thought Process."

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5. Information from research and academic studies on Assessment Centers indicates that the most successful candidates exhibit the characteristics of the "________________ __________".

This information suggests that candidates (man or woman) who focus their responses on organizational policy and procedure, with a touch of humanity where appropriate, typically score highest in the assessment center.

Explanation

This information suggests that candidates (man or woman) who focus their responses on organizational policy and procedure, with a touch of humanity where appropriate, typically score highest in the assessment center.

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