Policies And Procedures Quiz Questions With Answers

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| By Larry Mathieson
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Larry Mathieson
Community Contributor
Quizzes Created: 1 | Total Attempts: 115
Questions: 5 | Attempts: 115

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Policies And Procedures Quiz Questions With Answers - Quiz


Questions and Answers
  • 1. 

    An In-Depth knowledge of policies and procedures is referred to as the first _________  _____________ of Assessment Centers.

    Explanation
    When the candidate is considering how to respond to a particular problem or scenario, the first question that should come to mind is, "What does the Department require in this situation from a policy and procedural perspective.?" This is referred to as a "Default Thought Process."

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  • 2. 

    Which of the following Assessment Center dimensions are affected by the focus on policies and procedures, the first "Default Thought Process" of the Assessment Center?

    • A.

      Leadership

    • B.

      Job Knowledge

    • C.

      Decision Making

    • D.

      All of the Above

    Correct Answer
    D. All of the Above
    Explanation
    The Default Thought Process affects multiple dimensions in the Assessment Center. Candidate scores in the above dimensions and others are enhanced when the candidate uses this thought process to guide decisions and actions.

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  • 3. 

    Reflective of current progressive management practices in the profession, law enforcement Assessment Centers reward outside the box thinking, which stretches the limits of traditional policy and procedure thinking.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    While some creativity may be rewarded in the Assessment Center, it must be within the procedural, legal and ethical requirements established by the agency. Another way to look at it is not thinking outside the box, but understanding how much space you have to maneuver within the box.

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  • 4. 

    Information from research and academic studies on Assessment Centers indicates that the most successful candidates exhibit the characteristics of the "________________  __________".

    Correct Answer
    Organizational Man
    Explanation
    This information suggests that candidates (man or woman) who focus their responses on organizational policy and procedure, with a touch of humanity where appropriate, typically score highest in the assessment center.

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  • 5. 

    It is clear  from the emphasis on policy and procedure that there is usually one best way to respond to Assessment Center problems and situations?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    There is always more than one way to "skin a cat" as the old saying goes. Different approached to problem solving, as long as they remain within the limits of the box, can be and frequently are equally effective.

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