PMP Quiz 3 (100 Questions)
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Attempt all 100 questions in 2 hours.
- 1.
Which of the following is an Input to Monitor and Control Project Work?
- A.
Risk Management Plan
- B.
Requirements Traceability Matrix
- C.
Organisational Process Assets
- D.
Activity Attributes
Correct Answer
C. Organisational Process AssetsExplanation
Organisational Process Assets are the documented procedures, guidelines, and knowledge base specific to an organization that can be used to monitor and control project work. These assets include historical information, lessons learned, and templates that provide guidance for managing projects. By using these assets, project managers can ensure that project work is being performed in accordance with the organization's established processes and standards. Therefore, Organisational Process Assets serve as an input to monitor and control project work.Rate this question:
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- 2.
The Project Management Knowledge Areas _______________
- A.
Include Initiation, Planning, Executing, Monitoring and Controlling, and Closing
- B.
Consist of nine areas that bring together processes that have things in common
- C.
Consist of five processes that bring together phases of projects that have things in common
- D.
Include Planning, Executing, and Monitoring and Controlling processes because these three processes are commonly interlinked
Correct Answer
B. Consist of nine areas that bring together processes that have things in commonExplanation
The correct answer suggests that the Project Management Knowledge Areas consist of nine areas that bring together processes that have things in common. This means that the knowledge areas are organized based on similarities in the processes involved. Each area focuses on a specific aspect of project management and includes related processes that share common characteristics or objectives. This approach helps to streamline project management practices and ensure consistency in the application of processes across different projects.Rate this question:
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- 3.
Which of the following describes the Executing process group?
- A.
Project plans are put into action.
- B.
Project performance measurements are taken and analyzed.
- C.
Project plans are developed.
- D.
Project plans are published.
Correct Answer
A. Project plans are put into action.Explanation
The Executing process group is the phase in project management where project plans are put into action. This involves the actual implementation of the project activities and tasks as outlined in the project plans. It is the stage where the project team members work on their assigned tasks and the project progresses towards the achievement of its objectives. This phase also includes coordinating and communicating with stakeholders, managing resources, and resolving any issues or risks that may arise during the execution of the project.Rate this question:
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- 4.
According to the PMBOK Guide, the project manager is identified and assigned during which process?
- A.
Prior to beginning the Develop Project Charter process
- B.
At the conclusion of the Develop Project Charter process
- C.
Prior to beginning the Planning processes
- D.
Prior to beginning the Preliminary Scope Statement process
Correct Answer
C. Prior to beginning the Planning processesExplanation
According to the PMBOK Guide, the project manager is identified and assigned prior to beginning the Planning processes. This means that before any planning activities take place, the project manager is already selected and assigned to the project. This ensures that the project manager can lead the planning processes effectively and make informed decisions throughout the project's lifecycle.Rate this question:
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- 5.
You are refining the product description for your company’s new line of ski boots. Which of the following statements is true?
- A.
You are in the Initiating processes of your project and know that the product description will contain more detail in this stage and that a decreasing amount of detail will be added to it as the project progresses.
- B.
You are in the Planning processes of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses.
- C.
You are in the Planning processes of your project and know that the product description should contain the most detail possible at this stage, because this is critical information for the Planning process.
- D.
You are in the Initiating process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses.
Correct Answer
D. You are in the Initiating process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses.Explanation
In the initiating process of a project, the product description is typically at a high-level and contains less detail. As the project progresses and moves into the planning processes, more information and detail will be added to the product description. This is because the planning stage requires more specific and detailed information to effectively plan and execute the project. Therefore, the statement "You are in the Initiating process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses" is true.Rate this question:
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- 6.
Each of the following statements describes an element of the Develop Project Management Plan process except for which one?
- A.
Project management methodology
- B.
Project specifications
- C.
Configuration management system
- D.
Expert judgment
Correct Answer
B. Project specificationsExplanation
The Develop Project Management Plan process involves various elements that contribute to the creation of a comprehensive plan for managing a project. These elements include project management methodology, configuration management system, and expert judgment. However, project specifications are not directly related to the development of the project management plan. Project specifications typically refer to the detailed requirements and characteristics of the project deliverables, rather than the overall plan for managing the project. Therefore, project specifications do not fall under the elements of the Develop Project Management Plan process.Rate this question:
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- 7.
You are the project manger for Xylophone Phonics. This company produces children’s software programs that teach basic reading and math skills. You are ready to assign project roles, responsibilities, and reporting relationships. Which project Planning process are you working on?
- A.
Resource Planning
- B.
Human Resource Planning
- C.
Acquire Staff
- D.
Human Resource Acquisition
Correct Answer
B. Human Resource PlanningExplanation
The correct answer is Human Resource Planning. In this question, the project manager is ready to assign project roles, responsibilities, and reporting relationships. This aligns with the activities involved in Human Resource Planning, which includes identifying and documenting project roles, responsibilities, and reporting relationships. Resource Planning and Acquire Staff are not the correct answers because they do not specifically address the assignment of project roles and responsibilities. Human Resource Acquisition is also not the correct answer as it refers to the process of obtaining the necessary staff for the project, rather than the planning aspect.Rate this question:
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- 8.
The primary function of the Closing processes is to perform which of the following?
- A.
Formalize lessons learned and distribute this information to project participants.
- B.
Perform audits to verify the project results against the project requirements.
- C.
Formalize project completion and disseminate this information to project participants.
- D.
Perform post-implementation audits to document project successes and failures.
Correct Answer
C. Formalize project completion and disseminate this information to project participants.Explanation
The primary function of the Closing processes is to formalize project completion and disseminate this information to project participants. This involves ensuring that all project deliverables have been completed, conducting a final review of the project to ensure it meets the requirements, and documenting any lessons learned throughout the project. By formalizing project completion and disseminating this information, project participants can be informed about the project's outcomes and achievements. This helps in evaluating the success of the project and provides valuable insights for future projects.Rate this question:
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- 9.
Which of the following statements is true regarding Close Project?
- A.
Close Project occurs at the end of a project phase and at the end of the project.
- B.
Close Project occurs at the end of the project phase only.
- C.
Close Project occurs at the end of the project only.
- D.
Close Project is performed after Contract Closure.
Correct Answer
A. Close Project occurs at the end of a project phase and at the end of the project.Explanation
The correct answer is that Close Project occurs at the end of a project phase and at the end of the project. This means that the Close Project process is performed both when a project phase is completed and when the entire project is finished. It involves finalizing all activities, completing necessary documentation, and obtaining formal acceptance from stakeholders. By closing the project at the end of each phase and at the end of the project, it ensures that all deliverables have been achieved, resources are released, and lessons learned are captured for future projects.Rate this question:
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- 10.
All of the following statements are true of the project Closing processes except for which one?
- A.
Probability for success is greatest in the project Closing\ processes.
- B.
The project manager’s influence is greatest in the project Closing processes.
- C.
The stakeholders’ influence is least in the project Closing processes.
- D.
Risk is greatest in the project Closing processes.
Correct Answer
D. Risk is greatest in the project Closing processes.Explanation
The correct answer is that risk is greatest in the project Closing processes. This is because during the closing processes, most of the project work has been completed and the project is nearing its end. At this stage, there may be uncertainties and potential risks associated with finalizing the project, such as ensuring all deliverables are met, conducting final reviews and audits, and transitioning the project to the next phase or closure. Therefore, the closing processes may involve managing and mitigating any remaining risks to ensure a successful project closure.Rate this question:
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- 11.
Name the ethical code you’ll be required to adhere to as a PMP.
- A.
Project Management Policy and Ethics Guide
- B.
Project Management Professional Standards and Ethics
- C.
Project Management Code of Professional Ethics
- D.
Project Management Professional Code of Professional Conduct
Correct Answer
D. Project Management Professional Code of Professional ConductExplanation
The ethical code that a PMP is required to adhere to is the Project Management Professional Code of Professional Conduct. This code outlines the ethical standards and principles that project managers should follow in their professional practice. It covers areas such as responsibility, honesty, fairness, and respect for stakeholders. Adhering to this code is important for maintaining professionalism and ensuring ethical behavior in project management.Rate this question:
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- 12.
All the following are Inputs to Close Project or Phase EXCEPT
- A.
Organisation Process Assets
- B.
Accepted deliverables
- C.
Project Management Plan
- D.
Enterprise Environment Factors
Correct Answer
D. Enterprise Environment FactorsExplanation
Enterprise Environment Factors are not inputs to the Close Project or Phase process. This process involves finalizing all activities and completing the project or phase. The inputs to this process typically include the Project Management Plan, Accepted Deliverables, and Organizational Process Assets. Enterprise Environment Factors, on the other hand, are external conditions and influences that can impact the project but are not directly used as inputs in the closing process. These factors may include market conditions, industry standards, legal requirements, and cultural or social factors.Rate this question:
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- 13.
All of the following are inputs into the Directing and Managing Project Execution EXCEPT?
- A.
Risk Register
- B.
Organisational Process Assets
- C.
Enterprise Environmental Factors
- D.
Project Management Plan
Correct Answer
A. Risk RegisterExplanation
The Risk Register is not an input into the Directing and Managing Project Execution process. The Risk Register is a tool used in the Risk Management process, which is a separate process from Directing and Managing Project Execution. The inputs into Directing and Managing Project Execution include the Project Management Plan, Organisational Process Assets, and Enterprise Environmental Factors, as these provide the necessary information and resources for executing the project.Rate this question:
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- 14.
As a PMP, one of your responsibilities is to ensure integrity on the project. When your personal interests are put above the interests of the project or when you use your influence to cause others to make decisions in your favor without regard for the project outcome, this is considered:
- A.
Conflict of interest
- B.
Using professional knowledge inappropriately
- C.
Culturally unacceptable
- D.
Personal conflict issue
Correct Answer
A. Conflict of interestExplanation
Conflict of interest refers to a situation where a person's personal interests or biases interfere with their ability to make fair and objective decisions in the best interest of the project. It occurs when someone prioritizes their own gain or advantage over the project's success, or when they manipulate others to make decisions that benefit them personally without considering the project's outcome. This behavior undermines the integrity of the project and can lead to biased decision-making and unfair treatment of stakeholders.Rate this question:
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- 15.
Which of the following is an Input to Close Project or Phase?
- A.
Work Performance Measurement
- B.
Project Schedule
- C.
Validated Changes
- D.
Accepted Deliverables
Correct Answer
D. Accepted DeliverablesExplanation
Accepted deliverables are the outputs of the project that have been reviewed and approved by the relevant stakeholders. These deliverables are the tangible results of the project's efforts and signify the completion of the project or phase. They are an input to the Close Project or Phase process because they need to be formally accepted and signed off before the project can be officially closed. Once the deliverables are accepted, the project team can proceed with closing any remaining tasks, documenting lessons learned, and transitioning any necessary project information to the appropriate parties.Rate this question:
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- 16.
Which of the following is an Output of Develop Project Management Plan?
- A.
Change Requests
- B.
Organisational Process Assets Updates
- C.
Communication Management Plan
- D.
Project Management Plan
Correct Answer
D. Project Management PlanExplanation
The Develop Project Management Plan process involves creating a comprehensive document that outlines the project's objectives, scope, deliverables, schedule, budget, and other essential components. The output of this process is the Project Management Plan, which serves as a roadmap for the project's execution and control. It includes all the necessary information and guidelines for managing and monitoring the project throughout its lifecycle. Therefore, the Project Management Plan is the correct answer as it is the primary output of the Develop Project Management Plan process.Rate this question:
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- 17.
Which of the following is an Output of Develop Project Charter?
- A.
Requirements Documentations
- B.
Organisational Process Assets
- C.
Resource Calenders
- D.
Project Charter
Correct Answer
D. Project CharterExplanation
The output of Develop Project Charter is the Project Charter itself. The Project Charter is a document that formally authorizes the existence of a project, provides the project manager with the authority to apply organizational resources to project activities, and gives the project manager the responsibility to deliver the project. It includes high-level information about the project, such as objectives, stakeholders, scope, and deliverables. It serves as a reference document throughout the project and is used to ensure that the project remains aligned with its objectives and stakeholders' expectations.Rate this question:
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- 18.
All of the following are Inputs to Direct and Manage Project Execution EXCEPT?
- A.
Risk Management Plans
- B.
Organisational Process Assets
- C.
Project Management Plans
- D.
Approved Change Requests
Correct Answer
A. Risk Management PlansExplanation
Risk Management Plans are not inputs to Direct and Manage Project Execution. This process focuses on executing the project work according to the project management plan, approved change requests, and organizational process assets. Risk management plans are part of the planning process group and are used to identify, assess, and mitigate project risks. They are not directly used during the execution phase but may be referenced if any identified risks occur during the execution process.Rate this question:
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- 19.
Which of the following is an Input to Monitor and Control Project Work?
- A.
Teaming Agreements
- B.
Work Performance Information
- C.
Procurement Contract Award
- D.
Organisational Process Assets
Correct Answer
D. Organisational Process AssetsExplanation
Organisational Process Assets are an input to Monitor and Control Project Work. These assets include any relevant plans, policies, procedures, and knowledge bases that are used by the organization to execute projects. They provide guidance and direction for project execution, and can include templates, historical data, lessons learned, and other resources. By utilizing these assets, project managers can effectively monitor and control project work, ensuring that it is aligned with the organization's processes and standards.Rate this question:
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- 20.
All of the following processes form part of the Executing process group except?
- A.
Performing activities in accordance with the project management plan.
- B.
Managing changes to the deliverables
- C.
Completing the work in accordance with the defined quality framework and specification.
- D.
Coordinating people and resources.
Correct Answer
B. Managing changes to the deliverablesExplanation
The Executing process group involves performing activities in accordance with the project management plan, completing the work in accordance with the defined quality framework and specification, and coordinating people and resources. Managing changes to the deliverables, on the other hand, falls under the Monitoring and Controlling process group. This process group focuses on tracking, reviewing, and regulating the progress and performance of the project, including managing changes to the deliverables.Rate this question:
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- 21.
The purpose of the Initiation process is to?
- A.
Formally recognize the existence of a project or project phase
- B.
Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements
- C.
. Formally recognize the stakeholders of the project and identify them in the project charter
- D.
Formally recognize the project sponsor and document his or her project goals
Correct Answer
B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirementsExplanation
The purpose of the Initiation process is to formally recognize the need that brought about the project. This includes identifying the marketing demand, customer requests, business need, technological advances, or legal requirements that have led to the initiation of the project. By formally recognizing this need, the project can be properly justified and its objectives can be clearly defined. This helps ensure that the project is aligned with the organization's goals and objectives, and that it will deliver value to the stakeholders.Rate this question:
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- 22.
Your company is going to introduce a new service called Phone Home. This service will allow you to speak the name of the person you want to call into your cellular phone. To call home, you would simply speak the word home into the phone, and it will dial that number for you. Your company is taking advantage of the progress that has been made recently with voice recognition software. Initial projections show that market demand is very high for this product. This project came about as a result of which of the following?
- A.
Marketing demand
- B.
Customer request
- C.
Business need
- D.
Technological advance
Correct Answer
D. Technological advanceExplanation
The introduction of the new service, Phone Home, is a result of technological advance. The company is taking advantage of the progress made in voice recognition software to develop this service. This suggests that the company is leveraging the advancements in technology to meet market demand and offer a convenient and innovative solution to customers.Rate this question:
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- 23.
What is the purpose of the project charter?
- A.
To recognize and acknowledge the project sponsor
- B.
To recognize and acknowledge the existence of the project and commit organizational resources to the project
- C.
To acknowledge the existence of the project team, project manager, and project sponsor
- D.
To describe the selection methods used to choose this project over its competitors
Correct Answer
B. To recognize and acknowledge the existence of the project and commit organizational resources to the projectExplanation
The purpose of the project charter is to recognize and acknowledge the existence of the project and commit organizational resources to it. The project charter serves as a formal document that outlines the project's objectives, scope, deliverables, and stakeholders. It also establishes the authority and responsibilities of the project manager and project team. By creating a project charter, the organization demonstrates its commitment to the project and provides the necessary resources for its successful execution.Rate this question:
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- 24.
According to the Guide to the PMBOK, the project manager is identified and assigned during which process?
- A.
As an input to the Initiation process
- B.
As an input to the Planning process
- C.
As an output of the Initiation process
- D.
As an output of the Scope Planning process
Correct Answer
A. As an input to the Initiation processExplanation
The project manager is identified and assigned during the Initiation process. This process involves the development of a project charter, which defines the project and authorizes its existence. As part of this process, the project manager is selected and assigned to lead the project. Therefore, the identification and assignment of the project manager is an input to the Initiation process.Rate this question:
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- 25.
What are the triple constraints?
- A.
Time, schedules, and quality
- B.
Time, availability, and quality
- C.
Time, money, and schedules
- D.
Time, money, and quality
Correct Answer
A. Time, schedules, and qualityExplanation
The triple constraints in project management refer to the three key factors that must be balanced for successful project completion. These factors are time, schedules, and quality. Time refers to the timeframe or deadline for completing the project. Schedules involve the specific tasks and activities that need to be completed within the given time frame. Quality refers to the level of excellence or standard that the project deliverables must meet. These three constraints are interrelated, and any changes to one constraint may impact the others. Therefore, project managers must carefully manage and balance these constraints throughout the project lifecycle.Rate this question:
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- 26.
When a project is being performed under contract, the product description is provided by which of the following?
- A.
The buyer
- B.
The project sponsor
- C.
The project manager
- D.
The contractor
Correct Answer
B. The project sponsorExplanation
The project sponsor is responsible for providing the product description when a project is being performed under contract. As the main stakeholder and decision-maker, the project sponsor has a clear understanding of the desired outcome and can effectively communicate the requirements and expectations to the contractor. This ensures that the project aligns with the sponsor's vision and objectives. The project manager may also contribute to the product description, but ultimately, it is the project sponsor who provides this information.Rate this question:
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- 27.
You are a project manager for the information technology division of a local satellite TV broadcasting company. This spring, the chief information officer for your company gave you the project to convert and upgrade all the PCs in the department to the latest release of a specific desktop application. Prior to this conversion, all manner of desktop software existed on machines throughout the company and had caused increasing problems with sharing files and information across the company. A lot of unproductive hours were spent typing information into several formats. This project came about as a result of which of the following?
- A.
Technological advance
- B.
Business need
- C.
Customer request
- D.
Legal requirement
Correct Answer
B. Business needExplanation
The project to convert and upgrade all the PCs in the department to the latest release of a specific desktop application came about as a result of a business need. The presence of various desktop software in the company was causing problems with sharing files and information, leading to unproductive hours spent on typing information into different formats. To address this issue and improve efficiency, the project manager was given the task to convert and upgrade all the PCs in the department. Therefore, the project was initiated to fulfill the business need of streamlining file sharing and improving productivity.Rate this question:
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- 28.
What are the inputs to the Initiation process?
- A.
Product description, strategic plan, project selection criteria, and historical information
- B.
Product description, strategic plan, project overview document, and historical information
- C.
Strategic plan, project overview document, feasibility study, and historical information
- D.
Product description, strategic plan, constraints, and assumptions
Correct Answer
C. Strategic plan, project overview document, feasibility study, and historical informationExplanation
The inputs to the Initiation process include the strategic plan, project overview document, feasibility study, and historical information. These inputs are essential for understanding the project's objectives, scope, and feasibility. The strategic plan provides the overall direction and goals of the project, while the project overview document outlines the key details and requirements. The feasibility study assesses the project's viability and potential risks. Historical information helps in understanding past projects and lessons learned. By considering these inputs, the initiation process can effectively define the project and set it up for success.Rate this question:
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- 29.
Deliverables can be described as?
- A.
The purpose for undertaking the project
- B.
The verifiable results of products or services that must be produced to consider the project complete
- C.
The specifications regarding the goals of the project that must be produced to consider the project complete
- D.
The measurable outcomes of the project goals
Correct Answer
B. The verifiable results of products or services that must be produced to consider the project completeExplanation
Deliverables can be described as the verifiable results of products or services that must be produced to consider the project complete. This means that deliverables are the tangible or intangible outcomes that the project aims to achieve. They can be measured and verified to ensure that the project has been successfully completed.Rate this question:
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- 30.
You are a project manager working on a new software product. Your company plans for market businesses. The project sponsor told you that the project must be completed by September 1. The company plans to demo the new software product at a trade show in late September and therefore needs the project completed in time for the trade show. However, the sponsor has also told you that the budget is fixed at $85,000 and cannot be increased by even $10 due to overall budget cuts this year. You must complete the project within the given time frame and budget. Which of the following is the primary constraint? for this project?
- A.
Budget
- B.
Quality
- C.
Time
- D.
Schedule
Correct Answer
A. BudgetExplanation
The primary constraint for this project is the budget. The project sponsor has explicitly stated that the budget is fixed at $85,000 and cannot be increased. This means that the project must be completed within this budget constraint, and any additional expenses cannot be accommodated. The time frame and schedule are also important considerations, but the budget constraint takes precedence in this scenario.Rate this question:
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- 31.
Before closing a contract, the project manager should:
- A.
Consult a lawyer
- B.
Verify that all deliverables were acceptable
- C.
Re-read the contract
- D.
Contact everyone on the project team for approval
Correct Answer
B. Verify that all deliverables were acceptableExplanation
B - Closing a contact should be done promptly after all contract work and deliverables are achieved.Rate this question:
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- 32.
At the end of a project, what will your schedule variance be equal to?
- A.
Zero
- B.
Five
- C.
One
- D.
Hundred
Correct Answer
A. ZeroExplanation
A - The schedule variance is the earned value minus the planned value. At the end of the project, all of the planned values should be earned and the difference should be zero.Rate this question:
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- 33.
The customer has reviewed the deliverables of a project and finds that they are acceptable, and must now communicate that acceptance to the project manager. Which form of communication is appropriate?
- A.
Informal written
- B.
Informal verbal
- C.
Formal written
- D.
Formal verbal
Correct Answer
C. Formal writtenExplanation
C- Once your project team is done with the work, it’s time to check the deliverables against the scope statement, WBS, and scope management plan. If your deliverables have everything in those documents, then they should be acceptable to stakeholders. What comes next? Formal acceptance, which means you have written confirmation from the stakeholders that the deliverables match the requirements and the project management plan. Since this communication is a project document, it’s formal written communication.Rate this question:
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- 34.
During procurement closure, a procurement audit includes all of the following EXCEPT:
- A.
Reviewing the contract terms to ensure that they have all been met
- B.
Identifying successes and failures that should be recognized
- C.
Documenting lessons learned
- D.
Using the payment system to process consideration as per the terms of the contract
Correct Answer
D. Using the payment system to process consideration as per the terms of the contractExplanation
D- Until the customer accepts the final product, your project isn’t done! Once you’ve closed out a procurement, it’s important to conduct a procurement audit.Rate this question:
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- 35.
Your project team has completed the project work. All of the following must be done before the project can be closed EXCEPT:
- A.
Ensure that the schedule baseline has been updated
- B.
Get formal acceptance of the deliverables from the customer
- C.
Make sure the scope of the project was completed
- D.
Verify that the product acceptance criteria have been met
Correct Answer
A. Ensure that the schedule baseline has been updatedExplanation
A- Before you can close your project, there are a few things you need to do. Remember the acceptance criteria in the scope statement? Well, those criteria need to be met. And you need to get formal written acceptance from the customer. And every work item in the WBS needs to be completed.Rate this question:
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- 36.
Your client has terminated your project before it is complete. Which of the following is true?
- A.
You must stop all work and release the team immediately
- B.
You must work with the team to document the lessons learned
- C.
You must keep the team working on the project to give your senior management time to talk to the client
- D.
You must update the project management plan to reflect this change
Correct Answer
B. You must work with the team to document the lessons learnedExplanation
B- Even if a project is shut down before the work is completed, you still need to document the lessons learned and add them to the organizational process assets.Rate this question:
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- 37.
Customer satisfaction should be measured at the end of the project to maintain long-term relationships. Which of the following is NOT always an aspect of customer satisfaction?
- A.
The product meets its stated and unstated requirements
- B.
The project is profitable
- C.
The product is high quality
- D.
The customer’s needs are met
Correct Answer
B. The project is profitableExplanation
B- Customers can be satisfied even when a project is not profitable—customer satisfaction isn’t always about money.Rate this question:
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- 38.
At the close of your project, you measure the customer satisfaction and find that some customer needs were not fully met. Your supervisor asks you what steps you took on your project to improve customer satisfaction. Which subsidiary plan would you consult to determine this information?
- A.
Quality management plan
- B.
Communications management plan
- C.
Staffing management plan
- D.
Risk management plan
Correct Answer
A. Quality management planExplanation
A- Customer satisfaction is an important part of modern quality management. Remember, customer satisfaction is about making sure that the people who are paying for the end product are happy with what they get.Rate this question:
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- 39.
Which of the following is NOT an input of the Close Project or Phase process?
- A.
Project Management Plan
- B.
Project Management Methodology
- C.
Accepted Deliverables
- D.
Organizational Process Assets
Correct Answer
B. Project Management MethodologyExplanation
B- The project management methodology describes the process (or lifecycle) that you use to manage your project. It really doesn’t have anything to do with closing a project or phase.Rate this question:
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- 40.
A project manager is reporting the final status of the closed contract to the stakeholders. Which form of communication is appropriate?
- A.
Informal written
- B.
Informal verbal
- C.
Formal written
- D.
Formal verbal
Correct Answer
C. Formal writtenExplanation
C- All project reports must be communicated as formal written documents. Not only that, but anything that has to do with a contract DEFINITELY needs to be formal written.Rate this question:
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- 41.
One way the Close Project or Phase process differs from Close Procurement is:
- A.
Procurement closure involves verification that all work and deliverables are acceptable, where Close Project or Phase does not
- B.
Close Project or Phase is only a subset of Close Procurement
- C.
Procurement closure means verifying that the project is complete or terminated; Close Project or Phase is the process of tying up all of the activities for every management process group
- D.
Procurement closure is performed by the seller; Close Project or Phase is performed by the buyer
Correct Answer
C. Procurement closure means verifying that the project is complete or terminated; Close Project or Phase is the process of tying up all of the activities for every management process groupExplanation
C- When you’re performing the Close Procurements process, you’re closing out work done by a seller for a contract. To do that, you do a few things: you verify that all of the work and deliverables are acceptable, you finalize any open claims, and in case of early termination, you follow the termination clause in the contract.
On the other hand, when you’re performing the Close Project or Phase process, you’re finalizing all of the various activities that you do across all of the process groups, and you’re also verifying that the work and deliverables are complete.Rate this question:
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- 42.
A project manager is just finishing a project that has not gone well. Apart from cost overruns and schedule overruns, there have been a lot of quality defects and the project required a lot of senior management intervention to finally reach completion. The project manager should now:
- A.
Focus on closing the project and moving on to the next one. Lessons learned is not applicable to this project since it has done badly
- B.
Focus on presenting the data in positive light while ensuring that the reasons for the delays and problems are appropriately documented.
- C.
Mask bad data and only present good data since his performance appraisal will otherwise be impacted.
- D.
Document lessons learned from the project and update the lessons learned knowledge database.
Correct Answer
D. Document lessons learned from the project and update the lessons learned knowledge database.Explanation
D - A project manager has a professional responsibility to conduct lessons learned sessions for all projects with key internal and external stakeholders, particularly if the project yielded less than desirable results.Rate this question:
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- 43.
Fill in the blank: A _______ is a document established by consensus and approved by a recognized body that provides, for common and repeated use, rules, guidelines or characteristics for activities or their results, aimed at the achievement of the optimum degree of order in a given context.
- A.
Advisory
- B.
Standard
- C.
Regulation
- D.
Policy
Correct Answer
B. StandardExplanation
B- Standards ensure reproducible results or products, within a specific set of parameters. Examples of standards are USB 2.0 and the octane rating of gasoline.Rate this question:
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- 44.
A company that designs and manufactures a series of new bicycles each year may manage the effort more efficiently how?
- A.
As a program
- B.
As separate design and engineering projects
- C.
As separate UPC codes
- D.
As independent product lines
Correct Answer
A. As a programExplanation
A - A program is a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually.Rate this question:
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- 45.
Which of the following shows roles and responsibilities on your project?
- A.
Bar chart
- B.
Resource histogram
- C.
RACI matrix
- D.
Human Resource Management Plan
Correct Answer
C. RACI matrixExplanation
The RACI matrix shows roles and responsibilities on your project. RACI stands for Responsible, Accountable, Consulted, Informed.Rate this question:
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- 46.
Which conflict resolution technique is most effective?
- A.
Withdrawal
- B.
Compromise
- C.
Smoothing
- D.
Confronting
Correct Answer
D. ConfrontingExplanation
D- Confronting means figuring out the cause of the problem and fixing it. That’s the best way to be
sure that the right decision is made.Rate this question:
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- 47.
The transition from one phase to another within a project's life cycle (e.g. design to manufacturing) is typically marked by:
- A.
Technical transfer or handoff
- B.
Deliverables
- C.
Milestones
- D.
Reviews
Correct Answer
A. Technical transfer or handoffExplanation
A - The transition from one phase to another within a project's lifecycle generally involves, and is usually defined by, some form of technical transfer or handoff.Rate this question:
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- 48.
Ongoing operations and a project both have Initiating Processes, but only a project has __________.
- A.
Planning Processes
- B.
Closing Processes.
- C.
Control processing
- D.
Executing Processes
Correct Answer
B. Closing Processes.Explanation
B - A project is a finite effort; the Initiating Process Group starts the cycle, and the closing Process Group ends the cycle.Rate this question:
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- 49.
Which of the following are enterprise environmental factors influencing a project's success?
- A.
Stakeholder risk tolerances
- B.
Political climate
- C.
Marketplace conditions
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
D - All the three listed factors are enterprise environmental factors that influence a project's success. Enterprise environmental factors may enhance or constrain project management options.Rate this question:
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- 50.
Estimating the type and quantities of material, people, equipment or supplies required to perform each activity is:
- A.
Estimate Activity Workload
- B.
Estimate Activity Input
- C.
Activity Resource Requirements
- D.
Estimate Activity Resources
Correct Answer
D. Estimate Activity ResourcesExplanation
D - Estimate Activity Resources is the process of estimating the type and quantities of material, people, equipment or supplies required to perform each activity.Rate this question:
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